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Ad-Aware detected Trojan.Win32.Generic!BT


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19 replies to this topic

#1 dfgeorge

dfgeorge

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  • Location:Suwanee, GA
  • Local time:05:17 PM

Posted 17 August 2013 - 04:16 PM

Thank you for taking the time to read this post and help me out.  I have been struggling with issues with my wife’s laptop for the last year and a half. I found a post in this forum discussing the same malware that I recently detected on this laptop, and I was impressed with the interaction I saw between ‘rouschel’ and ‘Bleepin Gringo’ so I thought I’d give you all a try.

 

I recently detected the Trojan.Win32.Generic!BT virus on my wife’s Sony VAIO VPCEB46FX laptop using AdAware. This computer has been running the free Avast virus checker for the last 2-3 months…prior to that she was using AVG Free since we purchased the laptop in 2011. We had AdAware remove the virus from the laptop and reran the scan. While AdAware said the virus was now gone, there are still issues with random popup ads within the Chrome browser.

 

This laptop worked well for the first year we had it…it has been progressively running slower for the last 1 1/2 years. I have had Sony check the system remotely, I have run Windows Defender Offline Tool, MalwareBytes, Spybot, and they all find something to delete, but the improvement in performance proves to be temporary. I have also run defrag. Upon reading about the difficulty in completely removing Trojan.Win32.Generic!BT from a computer, I fear that I now need some professional help in removing this virus (and possibly others) from this system. 

 

I am not sure if I have a malicious file or if I am having issues with my virus protection.  I downloaded DSS and the following is a copy of both files as well as the MalwareBytes file. I have performed a complete backup on this laptop. 

 

Thank you in advance for any assistance you may be able to provide!

 

----- start DDS output -----

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16660  BrowserJavaVersion: 10.10.2
Run by Janet at 17:04:33 on 2013-08-17
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3758.1982 [GMT -4:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
AV: Lavasoft Ad-Aware *Disabled/Updated* {E0D97DD4-42BA-B3F2-A5A7-22E9ACE81FC7}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Lavasoft Ad-Aware *Disabled/Updated* {5BB89C30-6480-BC7C-9F17-199BD76F557A}
FW: Lavasoft Ad-Aware *Disabled* {D8E2FCF1-08D5-B2AA-8EF8-8BDC523B58BC}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Ad-Aware Antivirus\AdAwareService.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\DDNi\Oasis2Service 1.0\Oasis2Service.exe
C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Program Files (x86)\Splashtop\Splashtop Remote\Server\SRService.exe
C:\Program Files (x86)\Splashtop\Splashtop Software Updater\SSUService.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe
C:\Program Files (x86)\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Sony\VAIO Event Service\VESMgrSub.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Uniblue\SpeedUpMyPC\spmonitor.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Windows\System32\WUDFHost.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files (x86)\McAfee Security Scan\3.0.318\SSScheduler.exe
C:\Users\Janet\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe
C:\Program Files (x86)\Brother\Brmfcmon\BrMfcmon.exe
C:\Windows\system32\SearchIndexer.exe
C:\PROGRA~2\AD-AWA~1\AdAware.exe
C:\Program Files (x86)\Ad-Aware Antivirus\SBAMSvc.exe
C:\Program Files\Sony\VAIO Care\esrv\esrv.exe
C:\Program Files\Sony\VAIO Update\VAIOUpdt.exe
C:\Program Files\Sony\VAIO Update\VUAgent.exe
C:\Program Files\Sony\VAIO Care\esrv\esrv_svc.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files\Sony\VAIO Care\VCPerfService.exe
C:\Program Files\Sony\VAIO Care\listener.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files\Sony\VAIO Power Management\SPMService.exe
C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\SPF\SpfService64.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files\Sony\VAIO Care\VCSystemTray.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\sysWOW64\wbem\wmiprvse.exe
C:\Program Files\Sony\VAIO Care\VCService.exe
C:\Program Files\Sony\VAIO Care\VCAgent.exe
C:\Windows\System32\vds.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://mystart.incredimail.com/?a=Yz1kfLXBjM
uSearch Bar = hxxp://www.google.com/ie
uSearch Page = hxxp://www.google.com
uDefault_Search_URL = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mWinlogon: Userinit = userinit.exe,
BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files (x86)\McAfee Security Scan\3.0.318\McAfeeMSS_IE.dll
BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - <orphaned>
BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
uRun: [IncrediMail] C:\Program Files (x86)\IncrediMail\bin\IncMail.exe /c
uRun: [ROC_ROC_APR2013_AV] C:\Users\Janet\AppData\Roaming\AVG April 2013 Campaign\AVG-Secure-Search-Update.exe /PROMPT --mid 9f2303e8455947d69b6f850b0f18c0a2-cec4b3bd58f8671f2bdbb54352a8f8a505138d9f --CMPID ROC_APR2013_AV --CMPIDEXTRA 2013
uRun: [pdiface] C:\Program Files\Bitdefender\60-Second Virus Scanner\pdiface.exe -noshow
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun: [BrMfcWnd] C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [Ad-Aware Browsing Protection] "C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe"
mRun: [Ad-Aware Antivirus] "C:\Program Files (x86)\Ad-Aware Antivirus\AdAwareLauncher" --windows-run
StartupFolder: C:\Users\Janet\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Janet\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\3.0.318\SSScheduler.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr/200
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
IE: {E0B8C461-F8FB-49b4-8373-FE32E92528A6} - {BC0E0A5D-AB5A-4fa4-A5FA-280E1D58EEEE} - C:\Program Files (x86)\Evernote\Evernote3.5\enbar.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_25-windows-i586.cab
DPF: {CAFEEFAC-0017-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_25-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_25-windows-i586.cab
TCP: Interfaces\{5CCA3716-17F3-4256-962E-5095278173B4} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{5CCA3716-17F3-4256-962E-5095278173B4}\3707F6F67697E65647 : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{5CCA3716-17F3-4256-962E-5095278173B4}\54467716274637 : DHCPNameServer = 192.168.254.254
TCP: Interfaces\{E87A7E97-F964-4C99-9896-E42B2ECE0710} : DHCPNameServer = 192.168.1.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - <orphaned>
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
x64-BHO: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - LocalServer32 - <no file>
x64-BHO: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - <orphaned>
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - LocalServer32 - <no file>
x64-TB: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /FORPCEE3
x64-Run: [Apoint] C:\Program Files (x86)\Apoint\Apoint.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [IntelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe"
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
.
INFO: x64-HKLM has more than 50 listed domains.
   If you wish to scan all of them, select the 'Force scan all domains' option.
.
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - LocalServer32 - <no file>
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
Hosts: 127.0.0.1    www.spywareinfo.com
.
============= SERVICES / DRIVERS ===============
.
R0 aswRvrt;aswRvrt;C:\Windows\System32\drivers\aswRvrt.sys [2013-5-15 65336]
R0 aswVmm;aswVmm;C:\Windows\System32\drivers\aswVmm.sys [2013-5-15 189936]
R0 gfibto;gfibto;C:\Windows\System32\drivers\gfibto.sys [2013-8-13 14456]
R1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswSnx.sys [2013-5-15 1030952]
R1 aswSP;aswSP;C:\Windows\System32\drivers\aswSP.sys [2013-5-15 378944]
R2 Ad-Aware Service;Ad-Aware Service;C:\Program Files (x86)\Ad-Aware Antivirus\AdAwareService.exe [2013-6-13 1236336]
R2 aswFsBlk;aswFsBlk;C:\Windows\System32\drivers\aswFsBlk.sys [2013-5-15 33400]
R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2013-5-15 80816]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2013-5-15 46808]
R2 ESRV_SVC;Energy Server Service;C:\Program Files\Sony\VAIO Care\esrv\esrv_svc.exe [2013-2-22 427432]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-11-3 13336]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-2-13 418376]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-2-13 701512]
R2 Oasis2Service;Oasis2Service;C:\Program Files (x86)\DDNi\Oasis2Service 1.0\Oasis2Service.exe [2011-3-14 47616]
R2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe [2010-6-1 367456]
R2 rimspci;rimspci;C:\Windows\System32\drivers\rimssne64.sys [2010-11-3 94208]
R2 risdsnpe;risdsnpe;C:\Windows\System32\drivers\risdsne64.sys [2010-11-3 78848]
R2 SampleCollector;VAIO Care Performance Service;C:\Program Files\Sony\VAIO Care\VCPerfService.exe [2013-2-21 258048]
R2 SBAMSvc;Ad-Aware;C:\Program Files (x86)\Ad-Aware Antivirus\SBAMSvc.exe [2012-9-20 3677000]
R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2013-7-12 3289472]
R2 SplashtopRemoteService;Splashtop® Remote Service;C:\Program Files (x86)\Splashtop\Splashtop Remote\Server\SRService.exe [2012-6-15 548264]
R2 SSUService;Splashtop Software Updater Service;C:\Program Files (x86)\Splashtop\Splashtop Software Updater\SSUService.exe [2012-3-15 370504]
R2 uCamMonitor;CamMonitor;C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe [2010-11-30 104960]
R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-11-30 2320920]
R2 VAIO Power Management;VAIO Power Management;C:\Program Files\Sony\VAIO Power Management\SPMService.exe [2010-11-30 575856]
R2 VCFw;VAIO Content Folder Watcher;C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe [2010-6-17 851824]
R3 ArcSoftKsUFilter;ArcSoft Magic-I Visual Effect;C:\Windows\System32\drivers\ArcSoftKsUFilter.sys [2010-11-30 19968]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-6-4 56344]
R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2010-11-3 158976]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2012-4-30 317440]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-2-13 25928]
R3 semav6thermal64ro;semav6thermal64ro;C:\Windows\System32\drivers\semav6thermal64ro.sys [2012-11-15 13792]
R3 SFEP;Sony Firmware Extension Parser;C:\Windows\System32\drivers\SFEP.sys [2010-6-1 12032]
R3 SpfService;VAIO Entertainment Common Service;C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\SPF\SpfService64.exe [2010-6-7 304496]
R3 VCService;VCService;C:\Program Files\Sony\VAIO Care\VCService.exe [2012-10-12 54760]
R3 VUAgent;VUAgent;C:\Program Files\Sony\VAIO Update\VUAgent.exe [2012-11-29 1359408]
R3 wdkmd;Intel WiDi KMD;C:\Windows\System32\drivers\WDKMD.sys [2010-6-18 39832]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2010-11-3 402720]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-2-28 161384]
S3 BrSerIb;Brother MFC Serial Interface Driver(WDM);C:\Windows\System32\drivers\BrSerIb.sys [2009-7-13 281088]
S3 BrUsbSIb;Brother MFC Serial USB Driver(WDM);C:\Windows\System32\drivers\BrUsbSIb.sys [2009-7-13 15360]
S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2010-11-30 48488]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2010-9-23 1493352]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\3.0.318\McCHSvc.exe [2013-2-5 235216]
S3 McComponentHostServiceSony;McAfee Security Scan Component Host Service for Sony;C:\Program Files (x86)\Sony\MSS\3.0.271\McCHSvc.exe [2012-3-30 237328]
S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2010-7-19 340240]
S3 NETw5s64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\System32\drivers\NETw5s64.sys [2010-5-31 7689216]
S3 NMgamingmsFltr;USB Optical Mouse;C:\Windows\System32\drivers\NMgamingms.sys [2009-7-24 11264]
S3 SOHCImp;VAIO Media plus Content Importer;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe [2010-6-21 108400]
S3 SOHDms;VAIO Media plus Digital Media Server;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe [2010-6-18 423280]
S3 SOHDs;VAIO Media plus Device Searcher;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe [2010-6-21 67952]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-9-10 59392]
S3 USER_ESRV_SVC;User Energy Server Service;C:\Program Files\Sony\VAIO Care\esrv\esrv_svc.exe [2013-2-22 427432]
S3 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe [2010-6-9 537456]
S3 VcmINSMgr;VAIO Content Metadata Intelligent Network Service Manager;C:\Program Files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe [2010-6-9 384880]
S3 VcmXmlIfHelper;VAIO Content Metadata XML Interface;C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper64.exe [2010-6-9 101232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-3-20 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2013-08-16 23:01:10    --------    d-----w-    C:\Windows\System32\MRT
2013-08-16 16:57:11    1472512    ----a-w-    C:\Windows\System32\crypt32.dll
2013-08-16 16:57:11    1166848    ----a-w-    C:\Windows\SysWow64\crypt32.dll
2013-08-16 16:57:10    224256    ----a-w-    C:\Windows\System32\wintrust.dll
2013-08-16 16:57:10    175104    ----a-w-    C:\Windows\SysWow64\wintrust.dll
2013-08-16 16:57:10    140288    ----a-w-    C:\Windows\SysWow64\cryptsvc.dll
2013-08-16 16:57:09    184320    ----a-w-    C:\Windows\System32\cryptsvc.dll
2013-08-16 16:57:08    139776    ----a-w-    C:\Windows\System32\cryptnet.dll
2013-08-16 16:57:06    103936    ----a-w-    C:\Windows\SysWow64\cryptnet.dll
2013-08-16 16:56:57    2048    ----a-w-    C:\Windows\SysWow64\tzres.dll
2013-08-16 16:56:57    2048    ----a-w-    C:\Windows\System32\tzres.dll
2013-08-16 16:56:51    1888768    ----a-w-    C:\Windows\System32\WMVDECOD.DLL
2013-08-16 16:56:51    1620992    ----a-w-    C:\Windows\SysWow64\WMVDECOD.DLL
2013-08-16 16:56:50    663552    ----a-w-    C:\Windows\SysWow64\rpcrt4.dll
2013-08-16 16:56:50    1217024    ----a-w-    C:\Windows\System32\rpcrt4.dll
2013-08-16 16:56:49    39936    ----a-w-    C:\Windows\System32\drivers\tssecsrv.sys
2013-08-16 16:56:47    1910208    ----a-w-    C:\Windows\System32\drivers\tcpip.sys
2013-08-14 02:14:36    --------    d-----w-    C:\Users\Janet\AppData\Roaming\LavasoftStatistics
2013-08-14 02:14:36    --------    d-----w-    C:\ProgramData\Ad-Aware Antivirus
2013-08-14 02:08:24    --------    d-----w-    C:\Program Files (x86)\Ad-Aware Antivirus
2013-08-14 02:08:02    --------    d-----w-    C:\ProgramData\Downloaded Installations
2013-08-14 02:08:00    --------    d-----w-    C:\ProgramData\blekko toolbars
2013-08-14 02:07:59    --------    d-----w-    C:\Users\Janet\AppData\Local\adawarebp
2013-08-14 02:07:57    --------    d-----w-    C:\ProgramData\Ad-Aware Browsing Protection
2013-08-14 02:07:52    --------    d-----w-    C:\Program Files (x86)\Lavasoft
2013-08-14 02:07:51    --------    d-----w-    C:\Program Files (x86)\Toolbar Cleaner
2013-08-14 02:06:54    47496    ----a-w-    C:\Windows\System32\sbbd.exe
2013-08-14 02:06:54    14456    ----a-w-    C:\Windows\System32\drivers\gfibto.sys
2013-08-14 02:06:52    --------    d-----w-    C:\Users\Janet\AppData\Roaming\Ad-Aware Antivirus
2013-08-13 13:33:46    9460976    ----a-w-    C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{BA2299EB-8CB6-41B5-B492-C60C658D650C}\mpengine.dll
2013-08-07 20:34:10    96168    ----a-w-    C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-07-25 19:10:22    --------    d-----w-    C:\ProgramData\McAfee Security Scan
2013-07-25 19:10:20    --------    d-----w-    C:\Program Files (x86)\McAfee Security Scan
.
==================== Find3M  ====================
.
2013-08-07 20:34:02    867240    ----a-w-    C:\Windows\SysWow64\npDeployJava1.dll
2013-08-07 20:34:02    789416    ----a-w-    C:\Windows\SysWow64\deployJava1.dll
2013-07-26 05:13:37    2241024    ----a-w-    C:\Windows\System32\wininet.dll
2013-07-26 05:12:08    3958784    ----a-w-    C:\Windows\System32\jscript9.dll
2013-07-26 05:12:04    136704    ----a-w-    C:\Windows\System32\iesysprep.dll
2013-07-26 05:12:03    67072    ----a-w-    C:\Windows\System32\iesetup.dll
2013-07-26 03:35:08    2706432    ----a-w-    C:\Windows\System32\mshtml.tlb
2013-07-26 03:13:24    1767936    ----a-w-    C:\Windows\SysWow64\wininet.dll
2013-07-26 03:12:04    2877440    ----a-w-    C:\Windows\SysWow64\jscript9.dll
2013-07-26 03:12:00    61440    ----a-w-    C:\Windows\SysWow64\iesetup.dll
2013-07-26 03:12:00    109056    ----a-w-    C:\Windows\SysWow64\iesysprep.dll
2013-07-26 02:49:14    2706432    ----a-w-    C:\Windows\SysWow64\mshtml.tlb
2013-07-26 02:39:38    89600    ----a-w-    C:\Windows\System32\RegisterIEPKEYs.exe
2013-07-26 01:59:38    71680    ----a-w-    C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-07-25 19:10:15    692104    ----a-w-    C:\Windows\SysWow64\FlashPlayerApp.exe
2013-07-25 19:10:14    71048    ----a-w-    C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-06-27 20:14:39    189936    ----a-w-    C:\Windows\System32\drivers\aswVmm.sys
2013-06-27 20:14:39    1030952    ----a-w-    C:\Windows\System32\drivers\aswSnx.sys
2013-06-13 02:10:14    545200    ----a-w-    C:\Windows\System32\npdeployJava1.dll
2013-06-13 02:10:14    526768    ----a-w-    C:\Windows\System32\deployJava1.dll
2013-06-05 03:34:27    3153920    ----a-w-    C:\Windows\System32\win32k.sys
2013-06-04 06:00:13    624128    ----a-w-    C:\Windows\System32\qedit.dll
2013-06-04 04:53:07    509440    ----a-w-    C:\Windows\SysWow64\qedit.dll
2013-05-31 21:16:19    74703    ----a-w-    C:\Windows\SysWow64\mfc45.dll
2013-05-24 15:41:48    28776    ----a-w-    C:\ProgramData\1369410010.bdinstall.bin
.
============= FINISH: 17:04:43.21 ===============
 

----- end DDS output -----

 

----- begin malwarebytes output -----

 

Malwarebytes Anti-Malware (Trial) 1.70.0.1100
www.malwarebytes.org

Database version: v2013.02.13.10

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 8.0.7601.17514
Janet :: JOYFULSTAMPER [administrator]

Protection: Enabled

2/13/2013 6:53:12 PM
mbam-log-2013-02-13 (18-53-12).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 236292
Time elapsed: 10 minute(s), 26 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Users\Janet\Downloads\PDFReaderSetup.exe (Adware.Agent) -> Quarantined and deleted successfully.

(end)
 

----- end malwarebytes output -----

 

 

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
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  • Gender:Male
  • Location:Puerto rico
  • Local time:05:17 PM

Posted 17 August 2013 - 08:58 PM


Hello dfgeorge

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 dfgeorge

dfgeorge
  • Topic Starter

  • Members
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Posted 18 August 2013 - 01:00 PM

Hi Gringo...thank you for taking the time to help. I am looking forward to working with you.

 

I have run AdwCleaner and Junkware Removal Tool on my wife's laptop as instructed. The log files produced by those two utilities are posted below.

 

Since running these two utilities, I have not noticed a significant difference in my wife's laptop, although it seems that the cooling fan may be running a little slower that it had been in the past. Also, I have not yet observed any random pop-up ads in Chrome since running these two utilities as yet; however, the ads do tend to be somewhat sporadic (coming up only once or twice per day on average).

 

Thank you once again for your assistance!

 

----- Begin AdwCleaner[S1].txt -----

# AdwCleaner v2.306 - Logfile created 08/18/2013 at 10:00:33
# Updated 19/07/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Janet - JOYFULSTAMPER
# Boot Mode : Normal
# Running from : F:\AdwCleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

File Deleted : C:\user.js
Folder Deleted : C:\ProgramData\blekko toolbars
Folder Deleted : C:\Users\Janet\AppData\Local\PackageAware
Folder Deleted : C:\Users\Janet\AppData\LocalLow\adawaretb
Folder Deleted : C:\Users\Janet\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Janet\AppData\LocalLow\IncrediMail_MediaBar_2
Folder Deleted : C:\Users\Janet\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\Janet\AppData\Roaming\DSite

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKCU\Software\IM
Key Deleted : HKCU\Software\ImInstaller
Key Deleted : HKCU\Software\InstallCore
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\grusskartencenter.com
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\EscDomains\grusskartencenter.com
Key Deleted : HKCU\Software\Softonic
Key Deleted : HKLM\Software\adawaretb
Key Deleted : HKLM\Software\AVG Secure Search
Key Deleted : HKLM\Software\AVG Security Toolbar
Key Deleted : HKLM\SOFTWARE\Classes\Conduit.Engine
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2724386
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\DeviceVM
Key Deleted : HKLM\Software\IB Updater
Key Deleted : HKLM\Software\ImInstaller
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Giant Savings_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Giant Savings_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{7D86A08B-0A8F-4BE0-B693-F05E6947E780}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\jifflliplgeajjdhmkcfnngfpgbjonjg
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{E55B3271-7CA8-4D0C-AE06-69A24856E996}_is1
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Tarma Installer
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{30F9B915-B755-4826-820B-08FBA6BD249D}]
Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\extensions [{336D0C35-8A85-403a-B9D2-65C292C39087}]

***** [Internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16660

[OK] Registry is clean.

----- End AdwCleaner[S1].txt -----

 

----- Begin JRT.txt -----

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 5.4.9 (08.17.2013:3)
OS: Windows 7 Home Premium x64
Ran by Janet on Sun 08/18/2013 at 10:21:43.77
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-19\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-20\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-21-1062274688-253605437-3250253910-1005\Software\Microsoft\Internet Explorer\Main\\Start Page



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\adawarebp
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\apnstub_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\apnstub_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{11111111-1111-1111-1111-110011441179}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\AskInstallChecker-1_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\AskInstallChecker-1_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\UpdateTask_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\UpdateTask_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\SoftonicDownloader_for_hwmonitor_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\SoftonicDownloader_for_hwmonitor_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110011441179}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\AskInstallChecker-1_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\AskInstallChecker-1_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\UpdateTask_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\UpdateTask_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\SoftonicDownloader_for_hwmonitor_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\SoftonicDownloader_for_hwmonitor_RASMANCS



~~~ Files

Successfully deleted: [File] C:\Windows\Tasks\spmonitor.job
Successfully deleted: [File] "C:\Windows\wininit.ini"



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\splashtop"
Successfully deleted: [Folder] "C:\Users\Janet\AppData\Roaming\uniblue\speedupmypc"
Successfully deleted: [Folder] "C:\Users\Janet\appdata\local\adawarebp"
Failed to delete: [Folder] "C:\Program Files (x86)\splashtop"
Successfully deleted: [Folder] "C:\Program Files (x86)\uniblue\speedupmypc"



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 08/18/2013 at 10:27:15.44
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

----- End JRT.txt -----



#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Local time:05:17 PM

Posted 18 August 2013 - 05:16 PM


Hello dfgeorge

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 dfgeorge

dfgeorge
  • Topic Starter

  • Members
  • 15 posts
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  • Gender:Male
  • Location:Suwanee, GA
  • Local time:05:17 PM

Posted 19 August 2013 - 01:49 PM

Hi Gringo...I have run ComboFix as instructed. The logfile that was generated from this process has been copied below.

 

I had no issues running ComboFix. The only issues we noticed after running Combofix was (1) It took Chrome an unusually long amount of time to retrieve its 4 initial web pages (Facebook, Twitter, AccuWeather and Fox News Channel), It took about 10 minutes to display these four web pages. No issues retrieving webpages since.

 

Also, (2) IncrediMail mail client locked up after it's initial connection to the mail servers (i.e., it would not download from the mail servers after the initial download), and needed to be stopped and restarted. (Incredimail also tried to change the default webpage on the browser to My Start...that hasn't happened for a while.)

 

Thanks as always for your assistance!

 

----- Begin ComboFix Log -----

ComboFix 13-08-19.01 - Janet 08/19/2013   8:01.1.4 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3758.2303 [GMT -4:00]
Running from: F:\ComboFix.exe
AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
AV: Lavasoft Ad-Aware *Disabled/Updated* {E0D97DD4-42BA-B3F2-A5A7-22E9ACE81FC7}
FW: Lavasoft Ad-Aware *Disabled* {D8E2FCF1-08D5-B2AA-8EF8-8BDC523B58BC}
SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Lavasoft Ad-Aware *Disabled/Updated* {5BB89C30-6480-BC7C-9F17-199BD76F557A}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\1368583789.bdinstall.bin
c:\programdata\1369410010.bdinstall.bin
c:\programdata\Roaming
c:\windows\security\Database\tmp.edb
.
.
(((((((((((((((((((((((((   Files Created from 2013-07-19 to 2013-08-19  )))))))))))))))))))))))))))))))
.
.
2013-08-18 14:29 . 2013-08-18 15:12    --------    d-----w-    c:\users\Janet\AppData\Local\adawarebp
2013-08-18 14:29 . 2013-08-18 14:29    --------    d-----w-    c:\programdata\Splashtop
2013-08-18 14:21 . 2013-08-18 14:21    --------    d-----w-    c:\windows\ERUNT
2013-08-16 23:01 . 2013-08-16 23:03    --------    d-----w-    c:\windows\system32\MRT
2013-08-16 16:57 . 2013-07-09 05:46    1472512    ----a-w-    c:\windows\system32\crypt32.dll
2013-08-16 16:57 . 2013-07-09 04:46    1166848    ----a-w-    c:\windows\SysWow64\crypt32.dll
2013-08-16 16:57 . 2013-07-09 05:52    224256    ----a-w-    c:\windows\system32\wintrust.dll
2013-08-16 16:57 . 2013-07-09 04:52    175104    ----a-w-    c:\windows\SysWow64\wintrust.dll
2013-08-16 16:57 . 2013-07-09 04:46    140288    ----a-w-    c:\windows\SysWow64\cryptsvc.dll
2013-08-16 16:57 . 2013-07-09 05:46    184320    ----a-w-    c:\windows\system32\cryptsvc.dll
2013-08-16 16:57 . 2013-07-09 05:46    139776    ----a-w-    c:\windows\system32\cryptnet.dll
2013-08-16 16:57 . 2013-07-09 04:46    103936    ----a-w-    c:\windows\SysWow64\cryptnet.dll
2013-08-16 16:56 . 2013-07-19 01:58    2048    ----a-w-    c:\windows\system32\tzres.dll
2013-08-16 16:56 . 2013-07-19 01:41    2048    ----a-w-    c:\windows\SysWow64\tzres.dll
2013-08-16 16:56 . 2013-07-25 09:25    1888768    ----a-w-    c:\windows\system32\WMVDECOD.DLL
2013-08-16 16:56 . 2013-07-25 08:57    1620992    ----a-w-    c:\windows\SysWow64\WMVDECOD.DLL
2013-08-16 16:56 . 2013-07-09 05:51    1217024    ----a-w-    c:\windows\system32\rpcrt4.dll
2013-08-16 16:56 . 2013-07-09 04:52    663552    ----a-w-    c:\windows\SysWow64\rpcrt4.dll
2013-08-16 16:56 . 2013-06-15 04:32    39936    ----a-w-    c:\windows\system32\drivers\tssecsrv.sys
2013-08-16 16:56 . 2013-07-06 06:03    1910208    ----a-w-    c:\windows\system32\drivers\tcpip.sys
2013-08-14 02:14 . 2013-08-14 02:14    --------    d-----w-    c:\users\Janet\AppData\Roaming\LavasoftStatistics
2013-08-14 02:14 . 2013-08-14 02:14    --------    d-----w-    c:\programdata\Ad-Aware Antivirus
2013-08-14 02:08 . 2013-08-14 02:08    --------    d-----w-    c:\programdata\Lavasoft
2013-08-14 02:08 . 2013-08-14 02:14    --------    d-----w-    c:\program files (x86)\Ad-Aware Antivirus
2013-08-14 02:08 . 2013-08-14 02:08    --------    d-----w-    c:\programdata\Downloaded Installations
2013-08-14 02:07 . 2013-08-14 02:07    --------    d-----w-    c:\programdata\Ad-Aware Browsing Protection
2013-08-14 02:07 . 2013-08-14 02:07    --------    d-----w-    c:\program files (x86)\Lavasoft
2013-08-14 02:07 . 2013-08-14 02:07    --------    d-----w-    c:\program files (x86)\Toolbar Cleaner
2013-08-14 02:06 . 2013-08-14 02:06    47496    ----a-w-    c:\windows\system32\sbbd.exe
2013-08-14 02:06 . 2013-08-14 02:06    14456    ----a-w-    c:\windows\system32\drivers\gfibto.sys
2013-08-14 02:06 . 2013-08-16 22:59    --------    d-----w-    c:\users\Janet\AppData\Roaming\Ad-Aware Antivirus
2013-08-13 13:33 . 2013-07-02 08:34    9460976    ----a-w-    c:\programdata\Microsoft\Windows Defender\Definition Updates\{BA2299EB-8CB6-41B5-B492-C60C658D650C}\mpengine.dll
2013-08-07 20:43 . 2013-08-07 20:43    --------    d-----w-    c:\program files (x86)\Common Files\Java
2013-08-07 20:34 . 2013-08-07 20:34    96168    ----a-w-    c:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-07-25 19:10 . 2013-07-25 19:10    --------    d-----w-    c:\programdata\McAfee Security Scan
2013-07-25 19:10 . 2013-07-26 01:25    --------    d-----w-    c:\program files (x86)\McAfee Security Scan
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-08-16 23:01 . 2011-03-22 15:47    78161360    ----a-w-    c:\windows\system32\MRT.exe
2013-08-07 20:34 . 2012-06-01 23:49    867240    ----a-w-    c:\windows\SysWow64\npDeployJava1.dll
2013-08-07 20:34 . 2010-11-30 13:19    789416    ----a-w-    c:\windows\SysWow64\deployJava1.dll
2013-07-25 19:10 . 2012-05-28 13:52    692104    ----a-w-    c:\windows\SysWow64\FlashPlayerApp.exe
2013-07-25 19:10 . 2011-06-12 15:41    71048    ----a-w-    c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-06-27 20:14 . 2013-05-15 15:24    378944    ----a-w-    c:\windows\system32\drivers\aswSP.sys
2013-06-27 20:14 . 2013-05-15 15:24    189936    ----a-w-    c:\windows\system32\drivers\aswVmm.sys
2013-06-27 20:14 . 2013-05-15 15:24    1030952    ----a-w-    c:\windows\system32\drivers\aswSnx.sys
2013-06-13 02:10 . 2013-06-13 02:10    545200    ----a-w-    c:\windows\system32\npdeployJava1.dll
2013-06-13 02:10 . 2010-11-30 13:18    526768    ----a-w-    c:\windows\system32\deployJava1.dll
2013-06-05 03:34 . 2013-07-09 22:09    3153920    ----a-w-    c:\windows\system32\win32k.sys
2013-06-04 06:00 . 2013-07-09 22:10    624128    ----a-w-    c:\windows\system32\qedit.dll
2013-06-04 04:53 . 2013-07-09 22:10    509440    ----a-w-    c:\windows\SysWow64\qedit.dll
2013-05-31 21:16 . 2013-05-31 21:16    74703    ----a-w-    c:\windows\SysWow64\mfc45.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36    130736    ----a-w-    c:\users\Janet\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36    130736    ----a-w-    c:\users\Janet\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36    130736    ----a-w-    c:\users\Janet\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IncrediMail"="c:\program files (x86)\IncrediMail\bin\IncMail.exe" [2013-05-31 367016]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Ad-Aware Antivirus"="c:\program files (x86)\Ad-Aware Antivirus\AdAwareLauncher --windows-run" [X]
"IAStorIcon"="c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2010-03-04 284696]
"BrMfcWnd"="c:\program files (x86)\Brother\Brmfcmon\BrMfcWnd.exe" [2009-08-03 1167360]
"avast"="c:\program files\AVAST Software\Avast\avastUI.exe" [2013-05-09 4858968]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-10-12 59280]
"Ad-Aware Browsing Protection"="c:\programdata\Ad-Aware Browsing Protection\adawarebp.exe" [2013-07-15 554384]
.
c:\users\Janet\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dropbox.lnk - c:\users\Janet\AppData\Roaming\Dropbox\bin\Dropbox.exe /systemstartup [2013-5-24 27776968]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
McAfee Security Scan Plus.lnk - c:\program files (x86)\McAfee Security Scan\3.0.318\SSScheduler.exe [2013-2-5 272248]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Ad-Aware Service]
@="Ad-Aware Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MSIServer]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SBAMSvc]
@="Service"
.
2;2 SBAMSvc;Ad-Aware;c:\program files (x86)\Ad-Aware Antivirus\SBAMSvc.exe;c:\program files (x86)\Ad-Aware Antivirus\SBAMSvc.exe [x]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R2 UNS;Intel® Management & Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [x]
R2 VAIO Power Management;VAIO Power Management;c:\program files\Sony\VAIO Power Management\SPMService.exe;c:\program files\Sony\VAIO Power Management\SPMService.exe [x]
R2 VCFw;VAIO Content Folder Watcher;c:\program files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe;c:\program files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe [x]
R3 BrSerIb;Brother MFC Serial Interface Driver(WDM);c:\windows\system32\DRIVERS\BrSerIb.sys;c:\windows\SYSNATIVE\DRIVERS\BrSerIb.sys [x]
R3 BrUsbSIb;Brother MFC Serial USB Driver(WDM);c:\windows\system32\DRIVERS\BrUsbSIb.sys;c:\windows\SYSNATIVE\DRIVERS\BrUsbSIb.sys [x]
R3 cpuz136;cpuz136; [x]
R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files (x86)\McAfee Security Scan\3.0.318\McCHSvc.exe;c:\program files (x86)\McAfee Security Scan\3.0.318\McCHSvc.exe [x]
R3 McComponentHostServiceSony;McAfee Security Scan Component Host Service for Sony;c:\program files (x86)\Sony\MSS\3.0.271\McCHSvc.exe;c:\program files (x86)\Sony\MSS\3.0.271\McCHSvc.exe [x]
R3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe [x]
R3 NETw5s64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;c:\windows\system32\DRIVERS\NETw5s64.sys;c:\windows\SYSNATIVE\DRIVERS\NETw5s64.sys [x]
R3 NMgamingmsFltr;USB Optical Mouse;c:\windows\system32\drivers\NMgamingms.sys;c:\windows\SYSNATIVE\drivers\NMgamingms.sys [x]
R3 SOHCImp;VAIO Media plus Content Importer;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe [x]
R3 SOHDms;VAIO Media plus Digital Media Server;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe [x]
R3 SOHDs;VAIO Media plus Device Searcher;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe [x]
R3 SpfService;VAIO Entertainment Common Service;c:\program files\Common Files\Sony Shared\VAIO Entertainment Platform\SPF\SpfService64.exe;c:\program files\Common Files\Sony Shared\VAIO Entertainment Platform\SPF\SpfService64.exe [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 USER_ESRV_SVC;User Energy Server Service;c:\program files\Sony\VAIO Care\esrv\esrv_svc.exe;c:\program files\Sony\VAIO Care\esrv\esrv_svc.exe [x]
R3 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;c:\program files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe;c:\program files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe [x]
R3 VcmINSMgr;VAIO Content Metadata Intelligent Network Service Manager;c:\program files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe;c:\program files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe [x]
R3 VcmXmlIfHelper;VAIO Content Metadata XML Interface;c:\program files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper64.exe;c:\program files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper64.exe [x]
R3 VCService;VCService;c:\program files\Sony\VAIO Care\VCService.exe;c:\program files\Sony\VAIO Care\VCService.exe [x]
R3 VUAgent;VUAgent;c:\program files\Sony\VAIO Update\VUAgent.exe;c:\program files\Sony\VAIO Update\VUAgent.exe [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
S0 aswRvrt;aswRvrt; [x]
S0 aswVmm;aswVmm; [x]
S0 gfibto;gfibto;c:\windows\system32\drivers\gfibto.sys;c:\windows\SYSNATIVE\drivers\gfibto.sys [x]
S1 aswSnx;aswSnx; [x]
S1 aswSP;aswSP; [x]
S2 Ad-Aware Service;Ad-Aware Service;c:\program files (x86)\Ad-Aware Antivirus\AdAwareService.exe;c:\program files (x86)\Ad-Aware Antivirus\AdAwareService.exe [x]
S2 aswFsBlk;aswFsBlk; [x]
S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys;c:\windows\SYSNATIVE\drivers\aswMonFlt.sys [x]
S2 ESRV_SVC;Energy Server Service;c:\program files\Sony\VAIO Care\esrv\esrv_svc.exe --AUTO_START --start --address 127.0.0.1;c:\program files\Sony\VAIO Care\esrv\esrv_svc.exe --AUTO_START --start --address 127.0.0.1 [x]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [x]
S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]
S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [x]
S2 Oasis2Service;Oasis2Service;c:\program files (x86)\DDNi\Oasis2Service 1.0\Oasis2Service.exe;c:\program files (x86)\DDNi\Oasis2Service 1.0\Oasis2Service.exe [x]
S2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;c:\program files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe;c:\program files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe [x]
S2 rimspci;rimspci;c:\windows\system32\drivers\rimssne64.sys;c:\windows\SYSNATIVE\drivers\rimssne64.sys [x]
S2 risdsnpe;risdsnpe;c:\windows\system32\drivers\risdsne64.sys;c:\windows\SYSNATIVE\drivers\risdsne64.sys [x]
S2 SampleCollector;VAIO Care Performance Service;c:\program files\Sony\VAIO Care\VCPerfService.exe;c:\program files\Sony\VAIO Care\VCPerfService.exe [x]
S2 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [x]
S2 SplashtopRemoteService;Splashtop® Remote Service;c:\program files (x86)\Splashtop\Splashtop Remote\Server\SRService.exe;c:\program files (x86)\Splashtop\Splashtop Remote\Server\SRService.exe [x]
S2 SSUService;Splashtop Software Updater Service;c:\program files (x86)\Splashtop\Splashtop Software Updater\SSUService.exe;c:\program files (x86)\Splashtop\Splashtop Software Updater\SSUService.exe [x]
S2 uCamMonitor;CamMonitor;c:\program files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe;c:\program files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe [x]
S3 ArcSoftKsUFilter;ArcSoft Magic-I Visual Effect;c:\windows\system32\DRIVERS\ArcSoftKsUFilter.sys;c:\windows\SYSNATIVE\DRIVERS\ArcSoftKsUFilter.sys [x]
S3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\DRIVERS\dc3d.sys;c:\windows\SYSNATIVE\DRIVERS\dc3d.sys [x]
S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\drivers\HECIx64.sys;c:\windows\SYSNATIVE\drivers\HECIx64.sys [x]
S3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys;c:\windows\SYSNATIVE\DRIVERS\Impcd.sys [x]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys;c:\windows\SYSNATIVE\drivers\mbam.sys [x]
S3 Point64;Microsoft IntelliPoint Filter Driver;c:\windows\system32\DRIVERS\point64.sys;c:\windows\SYSNATIVE\DRIVERS\point64.sys [x]
S3 semav6thermal64ro;semav6thermal64ro;c:\windows\system32\drivers\semav6thermal64ro.sys;c:\windows\SYSNATIVE\drivers\semav6thermal64ro.sys [x]
S3 SFEP;Sony Firmware Extension Parser;c:\windows\system32\drivers\SFEP.sys;c:\windows\SYSNATIVE\drivers\SFEP.sys [x]
S3 wdkmd;Intel WiDi KMD;c:\windows\system32\DRIVERS\WDKMD.sys;c:\windows\SYSNATIVE\DRIVERS\WDKMD.sys [x]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys;c:\windows\SYSNATIVE\DRIVERS\yk62x64.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
Contents of the 'Scheduled Tasks' folder
.
2013-08-19 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-05-28 19:10]
.
2013-08-19 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-08-04 01:06]
.
2013-08-19 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-08-04 01:06]
.
2013-08-19 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1062274688-253605437-3250253910-1005Core.job
- c:\users\Janet\AppData\Local\Google\Update\GoogleUpdate.exe [2011-03-08 01:10]
.
2013-08-19 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1062274688-253605437-3250253910-1005UA.job
- c:\users\Janet\AppData\Local\Google\Update\GoogleUpdate.exe [2011-03-08 01:10]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2013-05-09 08:58    133840    ----a-w-    c:\program files\AVAST Software\Avast\ashShA64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36    164016    ----a-w-    c:\users\Janet\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36    164016    ----a-w-    c:\users\Janet\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36    164016    ----a-w-    c:\users\Janet\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36    164016    ----a-w-    c:\users\Janet\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2010-05-31 10775584]
"RtHDVBg"="c:\program files\Realtek\Audio\HDA\RAVBg64.exe" [2010-05-31 2040352]
"Persistence"="c:\windows\system32\igfxpers.exe" [2012-05-01 417560]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2011-08-01 2417032]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com
uDefault_Search_URL = hxxp://www.google.com/ie
mLocal Page = c:\windows\SysWOW64\blank.htm
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
.
- - - - ORPHANS REMOVED - - - -
.
Wow6432Node-HKCU-Run-ROC_ROC_APR2013_AV - c:\users\Janet\AppData\Roaming\AVG April 2013 Campaign\AVG-Secure-Search-Update.exe
Wow6432Node-HKCU-Run-pdiface - c:\program files\Bitdefender\60-Second Virus Scanner\pdiface.exe
WebBrowser-{D40B90B4-D3B1-4D6B-A5D7-DC041C1B76C0} - (no file)
HKLM-Run-Apoint - c:\program files (x86)\Apoint\Apoint.exe
AddRemove-Splashtop Software Updater - c:\program files (x86)\Splashtop\Splashtop Software Updater\uninst.exe
AddRemove-DSite - c:\users\Janet\AppData\Roaming\DSite\UpdateProc\UpdateTask.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\SampleCollector]
"ImagePath"="\"c:\program files\Sony\VAIO Care\VCPerfService.exe\" \"/service\" \"/sstates\" \"/sampleinterval=10000\" \"/procinterval=5\" \"/dllinterval=120\" \"/counter=\Processor(_Total)\% Processor Time:1\" \"/counter=\PhysicalDisk(_Total)\Disk Bytes/sec:1\" \"/counter=\Network Interface(*)\Bytes Total/sec:1\" \"/expandcounter=\Processor Information(*)\Processor Frequency:1\" \"&\" \"/expandcounter=\Processor(*)\% Idle Time:1\" \"/expandcounter=\Processor(*)\% C1 Time:1\" \"/expandcounter=\Processor(*)\% C2 Time:1\" \"/expandcounter=\Processor(*)\%C3 & Time:1\" \"/expandcounter=\Processor(*)\% Processor Time:1\" \"/directory=c:\programdata\Sony Corporation\VAIO Care\inteldata\""
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_224_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_224_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files\AVAST Software\Avast\AvastSvc.exe
c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
c:\program files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
c:\program files (x86)\Sony\VAIO Event Service\VESMgr.exe
c:\program files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
c:\windows\SysWOW64\DllHost.exe
c:\program files (x86)\Sony\VAIO Event Service\VESMgrSub.exe
c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
c:\program files\Sony\VAIO Care\listener.exe
.
**************************************************************************
.
Completion time: 2013-08-19  08:14:34 - machine was rebooted
ComboFix-quarantined-files.txt  2013-08-19 12:14
.
Pre-Run: 520,378,773,504 bytes free
Post-Run: 520,041,873,408 bytes free
.
- - End Of File - - FD0892366475F88E927E58AF60E491A4
 

----- End ComboFix Log -----



#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:05:17 PM

Posted 19 August 2013 - 08:44 PM



Hello dfgeorge


:multiple Anti Virus programs:
  • It looks like you are operating your computer with multiple Anti Virus programs running in memory at once:


    AV: avast! Antivirus
    AV: Lavasoft Ad-Aware



    Anti-virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash.

    Please remove all but one of them.

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

 ClearJavaCache:: 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 dfgeorge

dfgeorge
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Suwanee, GA
  • Local time:05:17 PM

Posted 20 August 2013 - 07:38 PM

Gringo,

 

I have removed Ad-Aware from my computer...leaving only Avast! as the only virus checker.

 

I have also run ComboFix as instructed above and have pasted the results below. Overall, the computer seems to be running quite well. Thanks!

 

Doug

 

-----Begin ComboFix.log -----

ComboFix 13-08-19.01 - Janet 08/20/2013  14:29:21.2.4 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3758.1869 [GMT -4:00]
Running from: F:\ComboFix.exe
Command switches used :: c:\users\Janet\Desktop\CFScript.txt
AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2013-07-20 to 2013-08-20  )))))))))))))))))))))))))))))))
.
.
2013-08-20 18:36 . 2013-08-20 18:36    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-08-20 18:36 . 2013-08-20 18:36    --------    d-----w-    c:\users\boinc_master\AppData\Local\temp
2013-08-20 18:19 . 2013-08-20 18:32    76232    ----a-w-    c:\programdata\Microsoft\Windows Defender\Definition Updates\{BA2299EB-8CB6-41B5-B492-C60C658D650C}\offreg.dll
2013-08-18 14:29 . 2013-08-18 14:29    --------    d-----w-    c:\programdata\Splashtop
2013-08-18 14:21 . 2013-08-18 14:21    --------    d-----w-    c:\windows\ERUNT
2013-08-16 23:01 . 2013-08-16 23:03    --------    d-----w-    c:\windows\system32\MRT
2013-08-16 16:57 . 2013-07-09 05:46    1472512    ----a-w-    c:\windows\system32\crypt32.dll
2013-08-16 16:57 . 2013-07-09 04:46    1166848    ----a-w-    c:\windows\SysWow64\crypt32.dll
2013-08-16 16:57 . 2013-07-09 05:52    224256    ----a-w-    c:\windows\system32\wintrust.dll
2013-08-16 16:57 . 2013-07-09 04:52    175104    ----a-w-    c:\windows\SysWow64\wintrust.dll
2013-08-16 16:57 . 2013-07-09 04:46    140288    ----a-w-    c:\windows\SysWow64\cryptsvc.dll
2013-08-16 16:57 . 2013-07-09 05:46    184320    ----a-w-    c:\windows\system32\cryptsvc.dll
2013-08-16 16:57 . 2013-07-09 05:46    139776    ----a-w-    c:\windows\system32\cryptnet.dll
2013-08-16 16:57 . 2013-07-09 04:46    103936    ----a-w-    c:\windows\SysWow64\cryptnet.dll
2013-08-16 16:56 . 2013-07-19 01:58    2048    ----a-w-    c:\windows\system32\tzres.dll
2013-08-16 16:56 . 2013-07-19 01:41    2048    ----a-w-    c:\windows\SysWow64\tzres.dll
2013-08-16 16:56 . 2013-07-25 09:25    1888768    ----a-w-    c:\windows\system32\WMVDECOD.DLL
2013-08-16 16:56 . 2013-07-25 08:57    1620992    ----a-w-    c:\windows\SysWow64\WMVDECOD.DLL
2013-08-16 16:56 . 2013-07-09 05:51    1217024    ----a-w-    c:\windows\system32\rpcrt4.dll
2013-08-16 16:56 . 2013-07-09 04:52    663552    ----a-w-    c:\windows\SysWow64\rpcrt4.dll
2013-08-16 16:56 . 2013-06-15 04:32    39936    ----a-w-    c:\windows\system32\drivers\tssecsrv.sys
2013-08-16 16:56 . 2013-07-06 06:03    1910208    ----a-w-    c:\windows\system32\drivers\tcpip.sys
2013-08-14 02:14 . 2013-08-14 02:14    --------    d-----w-    c:\users\Janet\AppData\Roaming\LavasoftStatistics
2013-08-14 02:08 . 2013-08-14 02:08    --------    d-----w-    c:\programdata\Downloaded Installations
2013-08-14 02:07 . 2013-08-14 02:07    --------    d-----w-    c:\program files (x86)\Lavasoft
2013-08-14 02:07 . 2013-08-14 02:07    --------    d-----w-    c:\program files (x86)\Toolbar Cleaner
2013-08-14 02:06 . 2013-08-14 02:06    14456    ----a-w-    c:\windows\system32\drivers\gfibto.sys
2013-08-13 13:33 . 2013-07-02 08:34    9460976    ----a-w-    c:\programdata\Microsoft\Windows Defender\Definition Updates\{BA2299EB-8CB6-41B5-B492-C60C658D650C}\mpengine.dll
2013-08-07 20:43 . 2013-08-07 20:43    --------    d-----w-    c:\program files (x86)\Common Files\Java
2013-08-07 20:34 . 2013-08-07 20:34    96168    ----a-w-    c:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-07-25 19:10 . 2013-07-25 19:10    --------    d-----w-    c:\programdata\McAfee Security Scan
2013-07-25 19:10 . 2013-07-26 01:25    --------    d-----w-    c:\program files (x86)\McAfee Security Scan
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-08-16 23:01 . 2011-03-22 15:47    78161360    ----a-w-    c:\windows\system32\MRT.exe
2013-08-07 20:34 . 2012-06-01 23:49    867240    ----a-w-    c:\windows\SysWow64\npDeployJava1.dll
2013-08-07 20:34 . 2010-11-30 13:19    789416    ----a-w-    c:\windows\SysWow64\deployJava1.dll
2013-07-25 19:10 . 2012-05-28 13:52    692104    ----a-w-    c:\windows\SysWow64\FlashPlayerApp.exe
2013-07-25 19:10 . 2011-06-12 15:41    71048    ----a-w-    c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-06-27 20:14 . 2013-05-15 15:24    378944    ----a-w-    c:\windows\system32\drivers\aswSP.sys
2013-06-27 20:14 . 2013-05-15 15:24    189936    ----a-w-    c:\windows\system32\drivers\aswVmm.sys
2013-06-27 20:14 . 2013-05-15 15:24    1030952    ----a-w-    c:\windows\system32\drivers\aswSnx.sys
2013-06-13 02:10 . 2013-06-13 02:10    545200    ----a-w-    c:\windows\system32\npdeployJava1.dll
2013-06-13 02:10 . 2010-11-30 13:18    526768    ----a-w-    c:\windows\system32\deployJava1.dll
2013-06-05 03:34 . 2013-07-09 22:09    3153920    ----a-w-    c:\windows\system32\win32k.sys
2013-06-04 06:00 . 2013-07-09 22:10    624128    ----a-w-    c:\windows\system32\qedit.dll
2013-06-04 04:53 . 2013-07-09 22:10    509440    ----a-w-    c:\windows\SysWow64\qedit.dll
2013-05-31 21:16 . 2013-05-31 21:16    74703    ----a-w-    c:\windows\SysWow64\mfc45.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36    130736    ----a-w-    c:\users\Janet\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36    130736    ----a-w-    c:\users\Janet\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36    130736    ----a-w-    c:\users\Janet\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IncrediMail"="c:\program files (x86)\IncrediMail\bin\IncMail.exe" [2013-05-31 367016]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"IAStorIcon"="c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2010-03-04 284696]
"BrMfcWnd"="c:\program files (x86)\Brother\Brmfcmon\BrMfcWnd.exe" [2009-08-03 1167360]
"avast"="c:\program files\AVAST Software\Avast\avastUI.exe" [2013-05-09 4858968]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-10-12 59280]
.
c:\users\Janet\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dropbox.lnk - c:\users\Janet\AppData\Roaming\Dropbox\bin\Dropbox.exe /systemstartup [2013-5-24 27776968]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
McAfee Security Scan Plus.lnk - c:\program files (x86)\McAfee Security Scan\3.0.318\SSScheduler.exe [2013-2-5 272248]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 cpuz136;cpuz136; [x]
R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files (x86)\McAfee Security Scan\3.0.318\McCHSvc.exe;c:\program files (x86)\McAfee Security Scan\3.0.318\McCHSvc.exe [x]
R3 McComponentHostServiceSony;McAfee Security Scan Component Host Service for Sony;c:\program files (x86)\Sony\MSS\3.0.271\McCHSvc.exe;c:\program files (x86)\Sony\MSS\3.0.271\McCHSvc.exe [x]
R3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe [x]
R3 NETw5s64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;c:\windows\system32\DRIVERS\NETw5s64.sys;c:\windows\SYSNATIVE\DRIVERS\NETw5s64.sys [x]
R3 NMgamingmsFltr;USB Optical Mouse;c:\windows\system32\drivers\NMgamingms.sys;c:\windows\SYSNATIVE\drivers\NMgamingms.sys [x]
R3 SOHCImp;VAIO Media plus Content Importer;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe [x]
R3 SOHDms;VAIO Media plus Digital Media Server;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe [x]
R3 SOHDs;VAIO Media plus Device Searcher;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 USER_ESRV_SVC;User Energy Server Service;c:\program files\Sony\VAIO Care\esrv\esrv_svc.exe;c:\program files\Sony\VAIO Care\esrv\esrv_svc.exe [x]
R3 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;c:\program files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe;c:\program files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe [x]
R3 VcmINSMgr;VAIO Content Metadata Intelligent Network Service Manager;c:\program files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe;c:\program files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe [x]
R3 VcmXmlIfHelper;VAIO Content Metadata XML Interface;c:\program files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper64.exe;c:\program files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper64.exe [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
S0 aswRvrt;aswRvrt; [x]
S0 aswVmm;aswVmm; [x]
S0 gfibto;gfibto;c:\windows\system32\drivers\gfibto.sys;c:\windows\SYSNATIVE\drivers\gfibto.sys [x]
S1 aswSnx;aswSnx; [x]
S1 aswSP;aswSP; [x]
S2 aswFsBlk;aswFsBlk; [x]
S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys;c:\windows\SYSNATIVE\drivers\aswMonFlt.sys [x]
S2 ESRV_SVC;Energy Server Service;c:\program files\Sony\VAIO Care\esrv\esrv_svc.exe --AUTO_START --start --address 127.0.0.1;c:\program files\Sony\VAIO Care\esrv\esrv_svc.exe --AUTO_START --start --address 127.0.0.1 [x]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [x]
S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]
S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [x]
S2 Oasis2Service;Oasis2Service;c:\program files (x86)\DDNi\Oasis2Service 1.0\Oasis2Service.exe;c:\program files (x86)\DDNi\Oasis2Service 1.0\Oasis2Service.exe [x]
S2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;c:\program files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe;c:\program files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe [x]
S2 rimspci;rimspci;c:\windows\system32\drivers\rimssne64.sys;c:\windows\SYSNATIVE\drivers\rimssne64.sys [x]
S2 risdsnpe;risdsnpe;c:\windows\system32\drivers\risdsne64.sys;c:\windows\SYSNATIVE\drivers\risdsne64.sys [x]
S2 SampleCollector;VAIO Care Performance Service;c:\program files\Sony\VAIO Care\VCPerfService.exe;c:\program files\Sony\VAIO Care\VCPerfService.exe [x]
S2 SplashtopRemoteService;Splashtop® Remote Service;c:\program files (x86)\Splashtop\Splashtop Remote\Server\SRService.exe;c:\program files (x86)\Splashtop\Splashtop Remote\Server\SRService.exe [x]
S2 SSUService;Splashtop Software Updater Service;c:\program files (x86)\Splashtop\Splashtop Software Updater\SSUService.exe;c:\program files (x86)\Splashtop\Splashtop Software Updater\SSUService.exe [x]
S2 uCamMonitor;CamMonitor;c:\program files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe;c:\program files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe [x]
S2 UNS;Intel® Management & Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [x]
S2 VAIO Power Management;VAIO Power Management;c:\program files\Sony\VAIO Power Management\SPMService.exe;c:\program files\Sony\VAIO Power Management\SPMService.exe [x]
S2 VCFw;VAIO Content Folder Watcher;c:\program files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe;c:\program files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe [x]
S3 ArcSoftKsUFilter;ArcSoft Magic-I Visual Effect;c:\windows\system32\DRIVERS\ArcSoftKsUFilter.sys;c:\windows\SYSNATIVE\DRIVERS\ArcSoftKsUFilter.sys [x]
S3 BrSerIb;Brother MFC Serial Interface Driver(WDM);c:\windows\system32\DRIVERS\BrSerIb.sys;c:\windows\SYSNATIVE\DRIVERS\BrSerIb.sys [x]
S3 BrUsbSIb;Brother MFC Serial USB Driver(WDM);c:\windows\system32\DRIVERS\BrUsbSIb.sys;c:\windows\SYSNATIVE\DRIVERS\BrUsbSIb.sys [x]
S3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\DRIVERS\dc3d.sys;c:\windows\SYSNATIVE\DRIVERS\dc3d.sys [x]
S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\drivers\HECIx64.sys;c:\windows\SYSNATIVE\drivers\HECIx64.sys [x]
S3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys;c:\windows\SYSNATIVE\DRIVERS\Impcd.sys [x]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys;c:\windows\SYSNATIVE\drivers\mbam.sys [x]
S3 Point64;Microsoft IntelliPoint Filter Driver;c:\windows\system32\DRIVERS\point64.sys;c:\windows\SYSNATIVE\DRIVERS\point64.sys [x]
S3 semav6thermal64ro;semav6thermal64ro;c:\windows\system32\drivers\semav6thermal64ro.sys;c:\windows\SYSNATIVE\drivers\semav6thermal64ro.sys [x]
S3 SFEP;Sony Firmware Extension Parser;c:\windows\system32\drivers\SFEP.sys;c:\windows\SYSNATIVE\drivers\SFEP.sys [x]
S3 SpfService;VAIO Entertainment Common Service;c:\program files\Common Files\Sony Shared\VAIO Entertainment Platform\SPF\SpfService64.exe;c:\program files\Common Files\Sony Shared\VAIO Entertainment Platform\SPF\SpfService64.exe [x]
S3 VCService;VCService;c:\program files\Sony\VAIO Care\VCService.exe;c:\program files\Sony\VAIO Care\VCService.exe [x]
S3 VUAgent;VUAgent;c:\program files\Sony\VAIO Update\VUAgent.exe;c:\program files\Sony\VAIO Update\VUAgent.exe [x]
S3 wdkmd;Intel WiDi KMD;c:\windows\system32\DRIVERS\WDKMD.sys;c:\windows\SYSNATIVE\DRIVERS\WDKMD.sys [x]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys;c:\windows\SYSNATIVE\DRIVERS\yk62x64.sys [x]
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-08-20 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-05-28 19:10]
.
2013-08-20 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-08-04 01:06]
.
2013-08-20 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-08-04 01:06]
.
2013-08-20 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1062274688-253605437-3250253910-1005Core.job
- c:\users\Janet\AppData\Local\Google\Update\GoogleUpdate.exe [2011-03-08 01:10]
.
2013-08-20 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1062274688-253605437-3250253910-1005UA.job
- c:\users\Janet\AppData\Local\Google\Update\GoogleUpdate.exe [2011-03-08 01:10]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2013-05-09 08:58    133840    ----a-w-    c:\program files\AVAST Software\Avast\ashShA64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36    164016    ----a-w-    c:\users\Janet\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36    164016    ----a-w-    c:\users\Janet\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36    164016    ----a-w-    c:\users\Janet\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36    164016    ----a-w-    c:\users\Janet\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2010-05-31 10775584]
"RtHDVBg"="c:\program files\Realtek\Audio\HDA\RAVBg64.exe" [2010-05-31 2040352]
"Apoint"="c:\program files (x86)\Apoint\Apoint.exe" [BU]
"Persistence"="c:\windows\system32\igfxpers.exe" [2012-05-01 417560]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2011-08-01 2417032]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com
uDefault_Search_URL = hxxp://www.google.com/ie
mLocal Page = c:\windows\SysWOW64\blank.htm
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
.
- - - - ORPHANS REMOVED - - - -
.
WebBrowser-{D40B90B4-D3B1-4D6B-A5D7-DC041C1B76C0} - (no file)
AddRemove-Splashtop Software Updater - c:\program files (x86)\Splashtop\Splashtop Software Updater\uninst.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\SampleCollector]
"ImagePath"="\"c:\program files\Sony\VAIO Care\VCPerfService.exe\" \"/service\" \"/sstates\" \"/sampleinterval=10000\" \"/procinterval=5\" \"/dllinterval=120\" \"/counter=\Processor(_Total)\% Processor Time:1\" \"/counter=\PhysicalDisk(_Total)\Disk Bytes/sec:1\" \"/counter=\Network Interface(*)\Bytes Total/sec:1\" \"/expandcounter=\Processor Information(*)\Processor Frequency:1\" \"&\" \"/expandcounter=\Processor(*)\% Idle Time:1\" \"/expandcounter=\Processor(*)\% C1 Time:1\" \"/expandcounter=\Processor(*)\% C2 Time:1\" \"/expandcounter=\Processor(*)\%C3 & Time:1\" \"/expandcounter=\Processor(*)\% Processor Time:1\" \"/directory=c:\programdata\Sony Corporation\VAIO Care\inteldata\""
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_224_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_224_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-08-20  14:40:36
ComboFix-quarantined-files.txt  2013-08-20 18:40
ComboFix2.txt  2013-08-19 12:14
.
Pre-Run: 519,564,976,128 bytes free
Post-Run: 519,282,675,712 bytes free
.
- - End Of File - - 03BAC95AB337445BA25AE90130AC87F3
 

----- End ComboFix.log -----



#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:05:17 PM

Posted 20 August 2013 - 09:02 PM



Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Adobe Reader X (10.1.7)
      SpeedUpMyPC


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.



Update Adobe reader
  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
    • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :


I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 dfgeorge

dfgeorge
  • Topic Starter

  • Members
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  • Gender:Male
  • Location:Suwanee, GA
  • Local time:05:17 PM

Posted 21 August 2013 - 04:49 PM

 Hi Gringo...I have run all of the tasks you requested. Computer is still running pretty good. Log files attached:

 

----- Begin mbam-log -----

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.08.21.04

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16660
Janet :: JOYFULSTAMPER [administrator]

8/21/2013 11:55:39 AM
mbam-log-2013-08-21 (11-55-39).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 244393
Time elapsed: 5 minute(s), 4 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 

----- End mbam.log -----

 

----- Begin hijackthis.log -----

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:03:32 PM, on 8/21/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16660)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Users\Janet\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\Brother\Brmfcmon\BrMfcmon.exe
C:\Program Files\Sony\VAIO Care\listener.exe
F:\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O2 - BHO: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~3\Office14\URLREDIR.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [IncrediMail] C:\Program Files (x86)\IncrediMail\bin\IncMail.exe /c
O4 - Startup: Dropbox.lnk = Janet\AppData\Roaming\Dropbox\bin\Dropbox.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O9 - Extra button: Add to Evernote - {E0B8C461-F8FB-49b4-8373-FE32E92528A6} - C:\Program Files (x86)\Evernote\Evernote3.5\enbar.dll
O9 - Extra 'Tools' menuitem: Add to Evernote - {E0B8C461-F8FB-49b4-8373-FE32E92528A6} - C:\Program Files (x86)\Evernote\Evernote3.5\enbar.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: Energy Server Service (ESRV_SVC) - Unknown owner - C:\Program Files\Sony\VAIO Care\esrv\esrv_svc.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: McAfee Security Scan Component Host Service for Sony (McComponentHostServiceSony) - McAfee, Inc. - C:\Program Files (x86)\Sony\MSS\3.0.271\McCHSvc.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Wireless PAN DHCP Server (MyWiFiDHCPDNS) - Unknown owner - C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Oasis2Service - Unknown owner - C:\Program Files (x86)\DDNi\Oasis2Service 1.0\Oasis2Service.exe
O23 - Service: PMBDeviceInfoProvider - Sony Corporation - C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel® Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: VAIO Care Performance Service (SampleCollector) - Sony Corporation - C:\Program Files\Sony\VAIO Care\VCPerfService.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Skype C2C Service - Skype Technologies S.A. - C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: VAIO Media plus Content Importer (SOHCImp) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe
O23 - Service: VAIO Media plus Digital Media Server (SOHDms) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe
O23 - Service: VAIO Media plus Device Searcher (SOHDs) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe
O23 - Service: VAIO Entertainment Common Service (SpfService) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\SPF\SpfService64.exe
O23 - Service: Splashtop® Remote Service (SplashtopRemoteService) - Splashtop Inc. - C:\Program Files (x86)\Splashtop\Splashtop Remote\Server\SRService.exe
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Splashtop Software Updater Service (SSUService) - Splashtop Inc. - C:\Program Files (x86)\Splashtop\Splashtop Software Updater\SSUService.exe
O23 - Service: CamMonitor (uCamMonitor) - ArcSoft, Inc. - C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel® Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
O23 - Service: User Energy Server Service (USER_ESRV_SVC) - Unknown owner - C:\Program Files\Sony\VAIO Care\esrv\esrv_svc.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files (x86)\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Power Management - Sony Corporation - C:\Program Files\Sony\VAIO Power Management\SPMService.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: VAIO Content Folder Watcher (VCFw) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe
O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
O23 - Service: VAIO Content Metadata Intelligent Network Service Manager (VcmINSMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe
O23 - Service: VAIO Content Metadata XML Interface (VcmXmlIfHelper) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper64.exe
O23 - Service: VCService - Sony Corporation - C:\Program Files\Sony\VAIO Care\VCService.exe
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: VUAgent - Sony Corporation - C:\Program Files\Sony\VAIO Update\VUAgent.exe
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 14289 bytes
 

----- End hijackthis.log -----



#10 gringo_pr

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Posted 21 August 2013 - 09:01 PM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKCU\..\Run: [IncrediMail] C:\Program Files (x86)\IncrediMail\bin\IncMail.exe /c
      O4 - Startup: Dropbox.lnk = Janet\AppData\Roaming\Dropbox\bin\Dropbox.exe


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
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#11 gringo_pr

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Posted 25 August 2013 - 07:30 PM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#12 dfgeorge

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Posted 25 August 2013 - 08:43 PM

I have been out of town this weekend...I will respond tomorrow with the results of your latest instructions. Thank you!



#13 gringo_pr

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Posted 26 August 2013 - 08:56 AM

I will see you then


gringo
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#14 dfgeorge

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Posted 26 August 2013 - 09:03 PM

Hi Gringo...I have performed the steps you have outlined above. ESET did detect several threats as noted in the log file below. Please advise as to further steps. Thanks!

 

----- Begin ESET SCAN.txt -----

C:\ProgramData\Spybot - Search & Destroy\Recovery\YontooPagerage34.zip    Win32/Bagle.gen.zip worm
C:\Users\All Users\Spybot - Search & Destroy\Recovery\YontooPagerage34.zip    Win32/Bagle.gen.zip worm
C:\Users\Janet\AppData\Roaming\Mipony Download Manager Packages\uninstaller.exe    a variant of Win32/InstallCore.AZ application
C:\Users\Janet\Downloads\speedupmypc.exe    multiple threats
 

-----End ESET SCAN.txt -----



#15 gringo_pr

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Posted 26 August 2013 - 09:22 PM


Hello dfgeorge

There are some minor things in your online scan that should be removed.


delete files
  • Copy all text in the code box (below)...to Notepad.
    @echo off
    del /f /s /q "C:\ProgramData\Spybot - Search & Destroy\Recovery\"
    del /f /s /q "C:\Users\All Users\Spybot - Search & Destroy\Recovery\"
    del /f /s /q "C:\Users\Janet\AppData\Roaming\Mipony Download Manager Packages\uninstaller.exe"
    del /f /s /q "C:\Users\Janet\Downloads\speedupmypc.exe"
    del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: batfileicon.gif<--XPvista_bat_icon.png<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.
The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.




Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


:Why we need to remove some of our tools:
  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.
  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.



:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.
  • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

    CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

    Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.
  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)


    Note** If you decide to install MSE you will need to uninstall your present Antivirus
:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

As Java seems to get exploited on a daily basis I advise to disable java in your web browsers - How to disable java in your web browsers - Disable Java


The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internetHere is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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