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Laptop will not launch programs - C:\Windows\svchost.exe


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#1 bigbaldlarry

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Posted 17 August 2013 - 04:00 PM

I'm looking at a friend's laptop that will not launch any programs. I've dug around enough to find the C:\Windows\svchost.exe file that will seems to be involved in stopping processes. I can see it launch in the task manager everytime I try to launch a browser or nearly any other programs.  This happens in both regular and safe mode.  I have downloaded several of the malware tools mentioned on this and other sites, but most of them get immediately shutdown when I try to launch them. I am able to use FRST64. I've seen several topics on here that are very similar to mine, but figured it best to enter my own since the fixlist files are so specific.

 

Mod Edit: Moved topic from Windows 7 to the more appropriate forum. ~bloopie


Edited by bloopie, 17 August 2013 - 04:27 PM.


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#2 Broni

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Posted 17 August 2013 - 08:54 PM

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Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

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