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ZeroAccess rootkit virus


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17 replies to this topic

#1 mrsteve0924

mrsteve0924

  • Members
  • 12 posts
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  •  
  • Local time:06:37 AM

Posted 17 August 2013 - 02:17 AM

need help cleaning the mess up.  trouble with opening microsoft security essentials and windows defender.  windows update does not work. some network access issues. here is link to original post.

 

http://www.bleepingcomputer.com/forums/t/504456/security-essentials-and-defender-no-longer-work/

 

dds logs below:

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16476  BrowserJavaVersion: 10.4.1
Run by marie at 2:57:10 on 2013-08-17
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.3002.1691 [GMT -4:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_805f33de\STacSV.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_805f33de\aestsrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\EaseUS\Todo Backup\bin\GuardAgent.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files\SMINST\BLService.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\Program Files\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe
C:\Program Files\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe
C:\Windows\System32\hkcmd.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 14.0.0\avpui.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 14.0.0\avp.exe
C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\svchost.exe -k netsvcs
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
mStart Page = hxxp://start.sweetpacks.com/?src=10&st=12&crg=3.5000006.10045&barid={25968CC0-0413-11E3-88A3-00247E4353E4}
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
uURLSearchHooks: ToolbarURLSearchHook Class: {CA3EB689-8F09-4026-AA10-B9534C691CE0} - c:\program files\fast browser search\ie\tbhelper.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Content Blocker Plugin: {5564CC73-EFA7-4CBF-918A-5CF7FBBFFF4F} - c:\program files\kaspersky lab\kaspersky anti-virus 14.0.0\ieext\contentblocker\ie_content_blocker_plugin.dll
BHO: Virtual Keyboard Plugin: {73455575-E40C-433C-9784-C78DC7761455} - c:\program files\kaspersky lab\kaspersky anti-virus 14.0.0\ieext\virtualkeyboard\ie_virtual_keyboard_plugin.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\oracle\javafx 2.1 runtime\bin\ssv.dll
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.0541.0\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\oracle\javafx 2.1 runtime\bin\jp2ssv.dll
BHO: URL Advisor Plugin: {E33CF602-D945-461A-83F0-819F76A199F8} - c:\program files\kaspersky lab\kaspersky anti-virus 14.0.0\ieext\urladvisor\klwtbbho.dll
BHO: Fast Browser Search Toolbar Helper: {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - c:\program files\fast browser search\ie\FBStoolbar.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Fast Browser Search Toolbar: {1BB22D38-A411-4B13-A746-C2A4F4EC7344} - c:\program files\fast browser search\ie\FBStoolbar.dll
TB: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\program files\msn\toolbar\3.0.0541.0\msneshellx.dll
TB: Fast Browser Search Toolbar: {1BB22D38-A411-4B13-A746-C2A4F4EC7344} - c:\program files\fast browser search\ie\FBStoolbar.dll
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [Google Update] "c:\users\marie\appdata\local\google\update\GoogleUpdate.exe" /c
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [SysTrayApp] c:\program files\idt\wdm\sttray.exe
mRun: [Monitor] "c:\program files\leapfrog\leapfrog connect\Monitor.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office10\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {0C4CC089-D306-440D-9772-464E226F6539} - {0BA14598-4178-4CE5-B1F1-B5C6408A3F2E} - c:\program files\kaspersky lab\kaspersky anti-virus 14.0.0\ieext\virtualkeyboard\ie_virtual_keyboard_plugin.dll
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - c:\program files\kaspersky lab\kaspersky anti-virus 14.0.0\ieext\urladvisor\klwtbbho.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: NameServer = 192.168.1.1 68.237.161.12
TCP: Interfaces\{49C1AA93-2366-4418-BC96-EFFBE4FDA38E} : DHCPNameServer = 192.168.1.1 68.237.161.12
TCP: Interfaces\{75814D88-3EAF-46B4-A9B2-D4E697EB99A2} : DHCPNameServer = 192.168.1.1 68.237.161.12
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: igfxcui - igfxdev.dll
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\marie\appdata\roaming\mozilla\firefox\profiles\031l3zh6.default\
FF - prefs.js: browser.search.defaulturl -
FF - prefs.js: keyword.URL - hxxp://start.sweetpacks.com/?src=2&st=12&crg=3.5000006.10045&barid={25968CC0-0413-11E3-88A3-00247E4353E4}&q=
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\amazon\mp3 downloader\npAmazonMP3DownloaderPlugin101772.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.153\npGoogleUpdate3.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20125.0\npctrlui.dll
FF - plugin: c:\program files\oracle\javafx 2.1 runtime\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - plugin: c:\users\marie\appdata\local\facebook\video\skype\npFacebookVideoCalling.dll
FF - plugin: c:\users\marie\appdata\local\google\update\1.3.21.153\npGoogleUpdate3.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_8_800_94.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - plugin: c:\windows\system32\npmproxy.dll
FF - ExtSQL: 2013-08-16 14:27; url_advisor@kaspersky.com; c:\program files\kaspersky lab\kaspersky anti-virus 14.0.0\ffext\url_advisor@kaspersky.com
FF - ExtSQL: 2013-08-16 14:27; virtual_keyboard@kaspersky.com; c:\program files\kaspersky lab\kaspersky anti-virus 14.0.0\ffext\virtual_keyboard@kaspersky.com
FF - ExtSQL: 2013-08-16 14:27; content_blocker@kaspersky.com; c:\program files\kaspersky lab\kaspersky anti-virus 14.0.0\ffext\content_blocker@kaspersky.com
.
============= SERVICES / DRIVERS ===============
.
.
=============== Created Last 30 ================
.
2013-08-16 18:16:05    --------    d-----w-    c:\programdata\Kaspersky Lab
2013-08-16 18:16:05    --------    d-----w-    c:\program files\Kaspersky Lab
2013-08-16 18:15:46    94304    ----a-w-    c:\windows\system32\drivers\klflt.sys
2013-08-16 17:49:29    --------    d-----w-    c:\program files\HitmanPro
2013-08-16 05:20:31    --------    d-----w-    c:\programdata\Malwarebytes' Anti-Malware (portable)
2013-08-14 17:35:25    186952    ----a-w-    c:\windows\system32\drivers\EuFdDisk.sys
2013-08-14 17:35:25    15944    ----a-w-    c:\windows\system32\drivers\eudskacs.sys
2013-08-14 17:35:24    51272    ----a-w-    c:\windows\system32\drivers\eubakup.sys
2013-08-14 17:35:24    41544    ----a-w-    c:\windows\system32\drivers\EUBKMON.sys
2013-08-14 17:33:34    19528    ----a-w-    c:\windows\system32\fbnative.exe
2013-08-14 17:33:00    --------    d-----w-    C:\My Backups
2013-08-14 17:19:36    9160    ----a-w-    c:\windows\system32\EuGdiDrv.sys
2013-08-14 17:19:36    87112    ----a-w-    c:\windows\system32\setupempdrv03.exe
2013-08-14 17:19:36    2498216    ----a-w-    c:\windows\system32\BootMan.exe
2013-08-14 17:19:36    19840    ----a-w-    c:\windows\system32\EuEpmGdi.dll
2013-08-14 17:19:36    14920    ----a-w-    c:\windows\system32\epmntdrv.sys
2013-08-14 17:19:26    --------    d-----w-    c:\program files\EaseUS
2013-08-14 17:05:58    2939072    ----a-w-    c:\windows\system32\pwNative.exe
2013-08-14 17:05:57    15576    ------w-    c:\windows\system32\pwdrvio.sys
2013-08-14 17:05:57    10200    ------w-    c:\windows\system32\pwdspio.sys
2013-08-14 17:05:46    --------    d-----w-    c:\program files\MiniTool Partition Wizard Home Edition 8.0
2013-08-13 12:24:02    --------    d-----w-    c:\program files\VS Revo Group
2013-08-13 12:23:46    --------    d-----w-    c:\program files\SweetIM
2013-08-13 12:23:37    941320    ----a-w-    c:\program files\windows defender\en-us\systemprofile\appdata\local\microsoft\windows\temporary internet files\content.ie5\9f9zq8wq\SkywalkerSetup[1].exe
2013-08-13 12:23:29    773968    ----a-w-    c:\windows\system32\msvcr100.dll
2013-08-13 12:23:29    554832    ----a-w-    c:\windows\system32\msvcp80.dll
2013-08-13 12:23:29    479232    ----a-w-    c:\windows\system32\msvcm80.dll
2013-08-13 12:23:29    421200    ----a-w-    c:\windows\system32\msvcp100.dll
2013-08-13 05:19:48    --------    d-----w-    c:\program files\AVAST Software
2013-08-13 05:17:43    --------    d-----w-    c:\programdata\AVAST Software
2013-08-13 05:04:00    --------    d-----w-    c:\program files\Mozilla Maintenance Service
2013-08-13 05:03:59    74136    ----a-w-    c:\program files\mozilla firefox\breakpadinjector.dll
2013-08-13 05:03:59    262552    ----a-w-    c:\program files\mozilla firefox\browser\components\browsercomps.dll
2013-08-13 05:03:58    193824    ----a-w-    c:\program files\mozilla firefox\maintenanceservice_installer.exe
2013-08-13 05:03:58    117656    ----a-w-    c:\program files\mozilla firefox\maintenanceservice.exe
2013-08-13 05:03:57    770384    ----a-w-    c:\program files\mozilla firefox\msvcr100.dll
2013-08-13 05:03:57    421200    ----a-w-    c:\program files\mozilla firefox\msvcp100.dll
2013-08-13 05:03:55    92056    ----a-w-    c:\program files\mozilla firefox\webapprt-stub.exe
2013-08-13 05:03:55    26520    ----a-w-    c:\program files\mozilla firefox\plugin-hang-ui.exe
2013-08-13 05:03:55    170232    ----a-w-    c:\program files\mozilla firefox\webapp-uninstaller.exe
2013-08-13 04:36:36    12872    ----a-w-    c:\windows\system32\bootdelete.exe
2013-08-13 04:25:16    --------    d-----w-    c:\programdata\HitmanPro
2013-08-13 04:24:48    --------    d-----w-    c:\programdata\Hitman Pro
2013-07-28 14:08:11    60872    ----a-w-    c:\programdata\microsoft\microsoft antimalware\definition updates\{60d4eaea-1b30-4d7f-93cb-384fdeb04a46}\offreg.dll
2013-07-28 14:07:57    7143960    ----a-w-    c:\programdata\microsoft\microsoft antimalware\definition updates\{60d4eaea-1b30-4d7f-93cb-384fdeb04a46}\mpengine.dll
2013-07-28 14:04:34    60872    ----a-w-    c:\programdata\microsoft\microsoft antimalware\definition updates\{f2648dba-a524-44b8-970d-f90dbfc003bc}\offreg.dll
2013-07-28 14:02:27    7143960    ----a-w-    c:\programdata\microsoft\microsoft antimalware\definition updates\{f2648dba-a524-44b8-970d-f90dbfc003bc}\mpengine.dll
2013-07-28 05:28:56    7143960    ----a-w-    c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2013-07-28 03:30:24    26840    ----a-w-    c:\windows\system32\drivers\GEARAspiWDM.sys
2013-07-28 03:29:15    --------    d-----w-    c:\program files\iPod
2013-07-28 03:29:13    --------    d-----w-    c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
2013-07-19 04:30:50    698504    ------w-    c:\programdata\microsoft\microsoft antimalware\definition updates\{3e7e67a0-918f-4bb5-a8fc-73c89249387f}\gapaengine.dll
.
==================== Find3M  ====================
.
2013-08-16 06:19:32    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-08-16 06:19:32    692104    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-06-10 16:27:56    25696    ----a-w-    c:\windows\system32\drivers\klim6.sys
2013-06-06 21:38:20    145120    ----a-w-    c:\windows\system32\drivers\kneps.sys
.
============= FINISH:  3:00:33.00 ===============
 

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 4/4/2009 4:10:57 AM
System Uptime: 8/17/2013 2:01:11 AM (1 hours ago)
.
Motherboard: Quanta |  | 3602
Processor: Intel® Core™2 Duo CPU     T6400  @ 2.00GHz | CPU | 2000/800mhz
.
==== Disk Partitions =========================
.
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_3602103C&REV_02\4&211DA766&0&00E1
Manufacturer: Realtek
Name: Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
PNP Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_3602103C&REV_02\4&211DA766&0&00E1
Service: RTL8169
.
Class GUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Description: Photosmart Plus B209a-m
Device ID: ROOT\IMAGE\0000
Manufacturer: HP
Name: Photosmart Plus B209a-m
PNP Device ID: ROOT\IMAGE\0000
Service: StillCam
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Photosmart Plus B209a-m
Device ID: ROOT\MULTIFUNCTION\0000
Manufacturer: HP
Name: Photosmart Plus B209a-m
PNP Device ID: ROOT\MULTIFUNCTION\0000
Service:
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Officejet J4680 series
Device ID: ROOT\MULTIFUNCTION\0001
Manufacturer: HP
Name: Officejet J4680 series
PNP Device ID: ROOT\MULTIFUNCTION\0001
Service:
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Photosmart C309a series
Device ID: ROOT\MULTIFUNCTION\0002
Manufacturer: HP
Name: Photosmart C309a series
PNP Device ID: ROOT\MULTIFUNCTION\0002
Service:
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
32 Bit HP CIO Components Installer
Acrobat.com
Activation Assistant for the 2007 Microsoft Office suites
ActiveCheck component for HP Active Support Library
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.5.2
Adobe Shockwave Player
AIM 7
Amazon MP3 Downloader 1.0.17
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Bonjour
Canon Inkjet Printer Driver Add-On Module
Compatibility Pack for the 2007 Office system
CyberLink DVD Suite
Download Updater (AOL LLC)
EaseUS Partition Master 9.2.2
EaseUS Todo Backup Home 6.0 Trial
ESU for Microsoft Vista
Facebook Video Calling 1.2.0.287
Fast Browser Search (My Web Tattoo)
FrostWire 4.21.1
Glary Utilities 2.29.0.1032
Google Chrome
Google Earth
Google Update Helper
GoToMeeting 5.1.0.880
HitmanPro 3.7
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Active Support Library
HP Customer Experience Enhancements
HP Doc Viewer
HP Games
HP Help and Support
HP Integrated Module with Bluetooth wireless technology 6.0.1.6204
HP MediaSmart DVD
HP MediaSmart Music/Photo/Video
HP MediaSmart SmartMenu
HP MediaSmart TV
HP MediaSmart Webcam
HP Photosmart Plus B209a-m All-In-One Driver 13.0 Rel .6
HP Quick Launch Buttons 6.40 H2
HP Smart Web Printing
HP Total Care Advisor
HP Update
HP User Guides 0128
HP Wireless Assistant
HPAsset component for HP Active Support Library
HPNetworkAssistant
HPTCSSetup
IDT Audio
Intel® Graphics Media Accelerator Driver
Internet Explorer Toolbar 4.8 by SweetPacks
iTunes
Java Auto Updater
Java™ 7 Update 4
JavaFX 2.1.0
Juno Preloader
K-Lite Codec Pack 9.2.0 (Full)
Kaspersky Anti-Virus
LabelPrint
LeapFrog Connect
LeapFrog Leapster2 Plugin
LeapFrog Tag Plugin
LimeWire 5.1.3
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Live Search Toolbar
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office XP Media Content
Microsoft Office XP Small Business
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
MiniTool Partition Wizard Home Edition 8.0
Motorola Driver Installation 3.2.0
Mozilla Firefox 23.0 (x86 en-US)
Mozilla Maintenance Service
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee Reveal
MyFreeCodec
Network
NetZero Preloader
Norton Internet Security
PANTECH Handset USB Driver V2
Pantech PCSuite
Power2Go
PowerDirector
ProtectSmart Hard Drive Protection
PS_AIO_06_B209a-m_SW_Min
QuickTime
Realtek 8169 8168 8101E 8102E Ethernet Driver
Realtek USB 2.0 Card Reader
Remote Administrator v2.1
Revo Uninstaller 1.95
SAMSUNG USB Driver for Mobile Phones
Scan
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Skype™ 6.0
Slingbox - Watch Your TV Anywhere
SlingPlayer
Spelling Dictionaries Support For Adobe Reader 9
SPORE Creature Creator Trial Edition
Synaptics Pointing Device Driver
Toolbox
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Use the entry named LeapFrog Connect to uninstall (LeapFrog Leapster2 Plugin)
Use the entry named LeapFrog Connect to uninstall (LeapFrog Tag Plugin)
Viewpoint Media Player
VoiceOver Kit
Windows Driver Package - ENE (enecir) HIDClass  (09/04/2008 2.6.0.0)
Windows Driver Package - LeapFrog (FlyUsb) USB  (11/05/2008 1.1.1.0)
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012)
.
==== End Of File ===========================
 

 

 



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Local time:06:37 AM

Posted 17 August 2013 - 08:58 PM


Hello mrsteve0924

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 mrsteve0924

mrsteve0924
  • Topic Starter

  • Members
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  • Local time:06:37 AM

Posted 17 August 2013 - 09:49 PM

hello Gringo. thanks for the help.

 

ran the two applications you suggested.  logs below.  looked like it removed and fixed some things, but still having same issues:

 

1. microsoft security essentials will not run.  error is "cannot access specified device  path or file.  may not have sufficient privileges to run program"

 

2. cannot uninstall security essentials.  error says i do not have permission.

 

3. windows defender not running. same error as #1

 

4. windows update will not work - updates all fail and get error code 80246008

 

 

# AdwCleaner v2.306 - Logfile created 08/17/2013 at 22:18:16
# Updated 19/07/2013 by Xplode
# Operating system : Windows Vista ™ Home Premium Service Pack 2 (32 bits)
# User : marie - MARIE-LAPTOP
# Boot Mode : Normal
# Running from : C:\Users\marie\Downloads\AdwCleaner.exe
# Option [Delete]


***** [Services] *****

Stopped & Deleted : Viewpoint Manager Service

***** [Files / Folders] *****

File Deleted : C:\Users\marie\AppData\Roaming\Mozilla\Firefox\Profiles\031l3zh6.default\searchplugins\SweetIm.xml
Folder Deleted : C:\Program Files\Common Files\Software Update Utility
Folder Deleted : C:\Program Files\Fast Browser Search
Folder Deleted : C:\Program Files\SweetIM
Folder Deleted : C:\Program Files\Viewpoint
Folder Deleted : C:\ProgramData\Viewpoint

***** [Registry] *****

Key Deleted : HKCU\Software\IM
Key Deleted : HKCU\Software\ImInstaller
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{EEE6C360-6118-11DC-9C72-001320C79847}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{DD85D6BF-4787-4A93-99A5-3F0CF0AE8834}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Search Guard Plus
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Search Guard Plus Updater
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\SoftwareUpdUtility
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\ViewpointMediaPlayer
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{1BB22D38-A411-4B13-A746-C2A4F4EC7344}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{F0626A63-410B-45E2-99A1-3F2475B2D695}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FCBCCB87-9224-4B8D-B117-F56D924BEB18}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{1BB22D38-A411-4B13-A746-C2A4F4EC7344}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{CA3EB689-8F09-4026-AA10-B9534C691CE0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FCBCCB87-9224-4B8D-B117-F56D924BEB18}
Key Deleted : HKCU\Software\WNLT
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{055069F3-F78B-4BD1-A277-FE66648D3300}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B302A1BD-0157-49FA-90F1-4E94F22C7B4B}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\BHO.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\dnu.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\Extension.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1BB22D38-A411-4B13-A746-C2A4F4EC7344}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{57CADC46-58FF-4105-B733-5A9F3FC9783C}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{761F6A83-F007-49E4-8EAC-CDB6808EF06F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{76C45B18-A29E-43EA-AAF8-AF55C2E1AE17}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{96EF404C-24C7-43D0-9096-4CCC8BB7CCAC}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{97720195-206A-42AE-8E65-260B9BA5589F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{97D69524-BB57-4185-9C7F-5F05593B771A}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{986F7A5A-9676-47E1-8642-F41F8C3FCF82}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B18788A4-92BD-440E-A4D1-380C36531119}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CA3EB689-8F09-4026-AA10-B9534C691CE0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EEE6C35D-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FCBCCB87-9224-4B8D-B117-F56D924BEB18}
Key Deleted : HKLM\SOFTWARE\Classes\ComObject.DeskbarEnabler
Key Deleted : HKLM\SOFTWARE\Classes\ComObject.DeskbarEnabler.1
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdate
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1
Key Deleted : HKLM\SOFTWARE\Classes\IMsiDe1egate.Application.1
Key Deleted : HKLM\Software\Classes\Installer\Features\FB6D58DD787439A4995AF3C00FEA8843
Key Deleted : HKLM\Software\Classes\Installer\Products\FB6D58DD787439A4995AF3C00FEA8843
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{45D59156-647B-4B06-B20E-0E297A1077BD}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9EBB289A-2D7B-465B-825F-1530B813E95A}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BE990A32-C2EC-4654-8FD0-26FECEA81998}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{CD5C92AE-97B0-4BC3-BA65-BA0308D543BF}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E67D5BC7-7129-493E-9281-F47BDAFACE4F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EEE6C359-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EEE6C35A-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Classes\sweetim_urlsearchhook.toolbarurlsearchhook
Key Deleted : HKLM\SOFTWARE\Classes\sweetim_urlsearchhook.toolbarurlsearchhook.1
Key Deleted : HKLM\SOFTWARE\Classes\TBSB07183.IEToolbar
Key Deleted : HKLM\SOFTWARE\Classes\TBSB07183.IEToolbar.1
Key Deleted : HKLM\SOFTWARE\Classes\TBSB07183.TBSB07183
Key Deleted : HKLM\SOFTWARE\Classes\TBSB07183.TBSB07183.3
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.XBTBPos00
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.XBTBPos00.1
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4509D3CC-B642-4745-B030-645B79522C6D}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{77AA25E8-6083-4949-A831-9CB11861DC10}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{EEE6C35F-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Classes\URLSearchHook.ToolbarURLSearchHook
Key Deleted : HKLM\SOFTWARE\Classes\URLSearchHook.ToolbarURLSearchHook.1
Key Deleted : HKLM\Software\MetaStream
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{EEE6C367-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{EEE6C360-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FCBCCB87-9224-4B8D-B117-F56D924BEB18}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\A97CEC23332751B47BA4B95BAA50C9D0
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\02F47BF73B948514FAACADD8CBBDF37D
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\063A857434EDED11A893800002C0A966
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\080D9F5E1E95FEE4794CE438E635239E
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1E264E0A5959A1C46BA9175A878B12EA
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2E6768B6932D112438F047C54D180635
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\351716A953E21214898904032EAE2E81
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\397C771A7BCAC904697C3EC629ED33ED
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\69D6A6B2ED56AF24EA6335EAD6E91CA4
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\7FFA128C2B0FF414D805FC5627883401
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\86EDC790504E1834DBC20C9A04328FD2
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\97C3D0F82E712E241A2F969F45E3351C
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\98CC8BF5A4A6E6C4ABF7051DDAB8B058
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\9E7F556BF224D804D96A96F0F6344789
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A189D17A469616C4688D23E192996267
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BF4F885EDEE45644EB1E0C99E0162399
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\CE21F3FD57B244142880EF15A165A156
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D15DAF33C220F91468A1D7D57C31ACD7
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D3BA76A44C779424889063D5098ED2D6
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D6D0EB9FDBD90C04D92A7E729058F10D
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\E4748F9A4181FCE46A23C13B517B9420
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\FB6D58DD787439A4995AF3C00FEA8843
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{DD85D6BF-4787-4A93-99A5-3F0CF0AE8834}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\TBSB07183.TBSB07183Toolbar
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
Key Deleted : HKLM\Software\Viewpoint
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{1BB22D38-A411-4B13-A746-C2A4F4EC7344}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{CA3EB689-8F09-4026-AA10-B9534C691CE0}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{1BB22D38-A411-4B13-A746-C2A4F4EC7344}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs [C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgHelperApp.exe]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs [C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgToolbarProxy.dll]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16476

Replaced : [HKLM\SOFTWARE\Microsoft\Internet Explorer\Main - Start Page] = hxxp://start.sweetpacks.com/?src=10&st=12&crg=3.5000006.10045&barid={25968CC0-0413-11E3-88A3-00247E4353E4} --> hxxp://www.google.com

-\\ Mozilla Firefox v23.0.1 (en-US)

File : C:\Users\marie\AppData\Roaming\Mozilla\Firefox\Profiles\031l3zh6.default\prefs.js

Deleted : user_pref("keyword.URL", "hxxp://start.sweetpacks.com/?src=2&st=12&crg=3.5000006.10045&barid={25968C[...]
Deleted : user_pref("plugin.blocklisted.npviewpoint", true);
Deleted : user_pref("sweetim.toolbar.previous.browser.search.defaultenginename", "");
Deleted : user_pref("sweetim.toolbar.previous.browser.search.selectedEngine", "");
Deleted : user_pref("sweetim.toolbar.previous.browser.startup.homepage", "");
Deleted : user_pref("sweetim.toolbar.previous.keyword.URL", "");
Deleted : user_pref("sweetim.toolbar.urls.homepage", "hxxp://start.sweetpacks.com/?src=10&st=12&crg=3.5000006.[...]

-\\ Google Chrome v28.0.1500.95

File : C:\Users\marie\AppData\Local\Google\Chrome\User Data\Default\Preferences

Deleted [l.28] : search_url = "hxxp://start.sweetpacks.com?src=6&q={searchTerms}&barid={25968CC0-0413-11E3-88A3-0024[...]

*************************

AdwCleaner[S1].txt - [13187 octets] - [17/08/2013 22:18:16]

########## EOF - C:\AdwCleaner[S1].txt - [13248 octets] ##########
 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 5.4.9 (08.17.2013:3)
OS: Windows Vista ™ Home Premium x86
Ran by marie on Sat 08/17/2013 at 22:24:25.15
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Default_Page_URL
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\\Default_Page_URL



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\sweetim
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\sweetim
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{362269bd-c93c-460f-9255-3bd667eb7f0a}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{7BB90057-33C3-4DC8-AECC-DBDE918B4799}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{9D23A71B-793F-4FF7-A0D7-23D89A5852D3}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0DC481B7-C7E0-468E-86C2-DA2159F2012B}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{362269bd-c93c-460f-9255-3bd667eb7f0a}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{9D23A71B-793F-4FF7-A0D7-23D89A5852D3}



~~~ Files



~~~ Folders



~~~ FireFox

Emptied folder: C:\Users\marie\AppData\Roaming\mozilla\firefox\profiles\031l3zh6.default\minidumps [3 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 08/17/2013 at 22:29:24.47
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#4 gringo_pr

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Posted 17 August 2013 - 10:48 PM


Hello mrsteve0924

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#5 mrsteve0924

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Posted 18 August 2013 - 01:26 AM

well not so much luck running combofix i think.

 

i disabled kaspersky antivirus and malewarebytes anti-malware real time protection before running combofix.  combofix detected microsoft security essentials was running and instructed me to disable.  but it wasnt really running.  nothing in taskmanger and nothing in services to indicate it was, so i went ahead and ran combofix anyway.

 

 

it went through about 50 stages then deleted 10-12 files. which was a little alarming since some of them were definitely legit files.

 

computer re-booted automatically.  once rebooted a cmd box popped up saying it was preparing log.  waited about 40 minutes for that to finish but it never did.  tried getting into taskmanager to see what was up but i couldnt get in. 

 

windows finally locked up on me and i had to reboot.

 

no log...



#6 gringo_pr

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Posted 18 August 2013 - 06:55 AM


Hello mrsteve0924

I would like to see the report so lets see if we can find the report this way.

Extra Combofix Report
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\ComboFix.txt
  • click ok
  • copy and paste the report into this topic for me to review
Gringo
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#7 mrsteve0924

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Posted 18 August 2013 - 10:07 AM

here it is.  looks like it should be more???

 

also, file was not in c:\ but in c:\combofix\combofix.txt.  not sure if that makes a difference or not.

 

ComboFix 13-08-16.03 - marie 08/18/2013   1:18:16.1.2 - x86
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.3002.1677 [GMT -4:00]
Running from: C:\Users\marie\Downloads\ComboFix.exe
AV: Microsoft Security Essentials *Enabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
SP: Microsoft Security Essentials *Enabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 



#8 gringo_pr

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Posted 18 August 2013 - 10:52 AM


Hello mrsteve0924

means it did not complete

Ok lets try this, I want you to run combofix in safe mode but it is very important that when combofix reboots the computer for you to direct it back into safe mode so it can finish the scan.

Boot into Safe Mode

Reboot your computer in Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.
after combofix has finished its scan please post the report back here.

Gringo
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#9 mrsteve0924

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Posted 18 August 2013 - 12:04 PM

ok.  seemed to work in safe mode

 

ComboFix 13-08-16.03 - marie 08/18/2013  12:33:33.2.2 - x86 MINIMAL
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.3002.2435 [GMT -4:00]
Running from: c:\users\marie\Downloads\ComboFix.exe
AV: Kaspersky Anti-Virus *Enabled/Updated* {179979E8-273D-D14E-0543-2861940E4886}
SP: Kaspersky Anti-Virus *Enabled/Updated* {ACF8980C-0107-DEC0-3FF3-1313EF89023B}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
---- Previous Run -------
.
c:\program files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe
c:\program files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe
c:\program files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe
c:\program files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe
c:\program files\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe
c:\users\Public\RemoveSGP0.exe
c:\windows\system32\AdmDll.dll
c:\windows\system32\r_server.exe
c:\windows\system32\raddrv.dll
c:\windows\unicows.1
.
.
(((((((((((((((((((((((((   Files Created from 2013-07-18 to 2013-08-18  )))))))))))))))))))))))))))))))
.
.
2013-08-18 16:41 . 2013-08-18 16:41    --------    d-----w-    c:\users\marie\AppData\Local\temp
2013-08-18 16:41 . 2013-08-18 16:41    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-08-18 15:54 . 2013-08-18 15:55    --------    d-----w-    C:\Temp
2013-08-18 03:02 . 2013-08-18 03:02    --------    d-----w-    c:\program files\Common Files\Java
2013-08-18 03:02 . 2013-08-18 03:01    94632    ----a-w-    c:\windows\system32\WindowsAccessBridge.dll
2013-08-18 02:24 . 2013-08-18 02:24    --------    d-----w-    c:\windows\ERUNT
2013-08-17 17:33 . 2013-08-17 17:36    --------    d-----w-    c:\program files\CPUID
2013-08-16 18:16 . 2013-08-18 15:00    --------    d-----w-    c:\programdata\Kaspersky Lab
2013-08-16 18:16 . 2013-08-16 18:16    --------    d-----w-    c:\program files\Kaspersky Lab
2013-08-16 18:15 . 2013-06-09 00:18    94304    ----a-w-    c:\windows\system32\drivers\klflt.sys
2013-08-16 18:11 . 2013-08-16 18:11    --------    d-----w-    c:\program files\Microsoft.NET
2013-08-16 17:49 . 2013-08-16 17:52    --------    d-----w-    c:\program files\HitmanPro
2013-08-16 05:20 . 2013-08-16 05:56    --------    d-----w-    c:\programdata\Malwarebytes' Anti-Malware (portable)
2013-08-14 17:35 . 2013-05-10 16:24    186952    ----a-w-    c:\windows\system32\drivers\EuFdDisk.sys
2013-08-14 17:35 . 2013-05-10 16:15    15944    ----a-w-    c:\windows\system32\drivers\eudskacs.sys
2013-08-14 17:35 . 2013-05-10 16:21    41544    ----a-w-    c:\windows\system32\drivers\EUBKMON.sys
2013-08-14 17:35 . 2013-05-10 16:12    51272    ----a-w-    c:\windows\system32\drivers\eubakup.sys
2013-08-14 17:33 . 2013-05-10 16:34    19528    ----a-w-    c:\windows\system32\fbnative.exe
2013-08-14 17:33 . 2013-08-14 22:23    --------    d-----w-    C:\My Backups
2013-08-14 17:19 . 2013-04-11 18:10    2498216    ----a-w-    c:\windows\system32\BootMan.exe
2013-08-14 17:19 . 2013-03-07 13:49    9160    ----a-w-    c:\windows\system32\EuGdiDrv.sys
2013-08-14 17:19 . 2013-03-07 13:49    87112    ----a-w-    c:\windows\system32\setupempdrv03.exe
2013-08-14 17:19 . 2013-03-07 13:49    14920    ----a-w-    c:\windows\system32\epmntdrv.sys
2013-08-14 17:19 . 2013-03-07 13:49    19840    ----a-w-    c:\windows\system32\EuEpmGdi.dll
2013-08-14 17:19 . 2013-08-14 17:33    --------    d-----w-    c:\program files\EaseUS
2013-08-14 17:05 . 2013-07-01 14:25    2939072    ----a-w-    c:\windows\system32\pwNative.exe
2013-08-14 17:05 . 2013-07-01 14:25    15576    ------w-    c:\windows\system32\pwdrvio.sys
2013-08-14 17:05 . 2013-07-01 14:25    10200    ------w-    c:\windows\system32\pwdspio.sys
2013-08-14 17:05 . 2013-08-14 17:05    --------    d-----w-    c:\program files\MiniTool Partition Wizard Home Edition 8.0
2013-08-13 12:24 . 2013-08-13 12:24    --------    d-----w-    c:\program files\VS Revo Group
2013-08-13 12:23 . 2013-08-13 12:23    941320    ----a-w-    c:\program files\Windows Defender\en-US\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\9F9ZQ8WQ\SkywalkerSetup[1].exe
2013-08-13 12:23 . 2013-02-05 07:25    554832    ----a-w-    c:\windows\system32\msvcp80.dll
2013-08-13 12:23 . 2013-02-05 07:25    479232    ----a-w-    c:\windows\system32\msvcm80.dll
2013-08-13 12:23 . 2013-02-05 07:25    773968    ----a-w-    c:\windows\system32\msvcr100.dll
2013-08-13 12:23 . 2013-02-05 07:25    421200    ----a-w-    c:\windows\system32\msvcp100.dll
2013-08-13 05:21 . 2013-05-09 08:58    229648    ----a-w-    c:\windows\system32\aswBoot.exe
2013-08-13 05:19 . 2013-08-13 05:19    --------    d-----w-    c:\program files\AVAST Software
2013-08-13 05:17 . 2013-08-13 16:39    --------    d-----w-    c:\programdata\AVAST Software
2013-08-13 05:04 . 2013-08-18 02:20    --------    d-----w-    c:\program files\Mozilla Maintenance Service
2013-08-13 04:59 . 2013-08-13 04:59    --------    d-----w-    c:\users\marie\AppData\Local\Mozilla
2013-08-13 04:36 . 2013-08-13 04:36    12872    ----a-w-    c:\windows\system32\bootdelete.exe
2013-08-13 04:25 . 2013-08-16 17:48    --------    d-----w-    c:\programdata\HitmanPro
2013-08-13 04:24 . 2013-08-13 04:24    --------    d-----w-    c:\programdata\Hitman Pro
2013-07-28 14:08 . 2013-07-28 14:08    60872    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{60D4EAEA-1B30-4D7F-93CB-384FDEB04A46}\offreg.dll
2013-07-28 14:07 . 2013-07-02 06:54    7143960    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{60D4EAEA-1B30-4D7F-93CB-384FDEB04A46}\mpengine.dll
2013-07-28 14:04 . 2013-07-28 14:04    60872    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{F2648DBA-A524-44B8-970D-F90DBFC003BC}\offreg.dll
2013-07-28 14:02 . 2013-07-02 06:54    7143960    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{F2648DBA-A524-44B8-970D-F90DBFC003BC}\mpengine.dll
2013-07-28 05:28 . 2013-07-02 06:54    7143960    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-07-28 03:30 . 2012-08-21 17:01    26840    ----a-w-    c:\windows\system32\drivers\GEARAspiWDM.sys
2013-07-28 03:29 . 2013-07-28 03:29    --------    d-----w-    c:\program files\iPod
2013-07-28 03:29 . 2013-07-28 03:30    --------    d-----w-    c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
2013-07-23 22:57 . 2013-07-23 22:57    --------    d-----w-    c:\programdata\McAfee
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-08-18 03:01 . 2012-06-04 17:08    867240    ----a-w-    c:\windows\system32\npDeployJava1.dll
2013-08-18 03:01 . 2010-07-01 00:18    789416    ----a-w-    c:\windows\system32\deployJava1.dll
2013-08-16 06:19 . 2012-04-19 11:24    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-08-16 06:19 . 2012-04-19 11:24    692104    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-07-19 04:24 . 2013-07-19 04:30    698504    ------w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{3E7E67A0-918F-4BB5-A8FC-73C89249387F}\gapaengine.dll
2013-06-22 15:13 . 2013-06-22 15:16    724464    ------w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{5D42F991-9917-4A2C-9AEB-D92F2E3B4C42}\gapaengine.dll
2013-06-22 15:13 . 2011-03-25 20:15    724464    ------w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2013-06-10 16:27 . 2013-06-10 16:27    25696    ----a-w-    c:\windows\system32\drivers\klim6.sys
2013-06-06 21:38 . 2013-06-06 21:38    145120    ----a-w-    c:\windows\system32\drivers\kneps.sys
2013-05-21 19:25 . 2013-06-15 18:44    724464    ------w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{8B1C5721-111E-4BE8-82D2-2736391C1EC1}\gapaengine.dll
2013-05-21 19:25 . 2013-05-21 19:26    724464    ------w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{D2549D2A-6F81-43E4-A7DF-78CE9E333D43}\gapaengine.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-06-20 1316136]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2008-04-15 488752]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2008-09-11 446556]
"Monitor"="c:\program files\LeapFrog\LeapFrog Connect\Monitor.exe" [2010-11-08 193880]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-04-22 59720]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-01-27 947152]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-02-11 137752]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-02-11 171032]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-02-11 172568]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2013-05-31 152392]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-03-12 253816]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37.sys]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HitmanPro37Crusader]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HitmanPro37CrusaderBoot]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2013-04-04 21:06    958576    ----a-w-    c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2012-07-31 11:20    38872    ----a-w-    c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CLMLServer for HP TouchSmart]
2008-09-26 01:42    189736    ------w-    c:\program files\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DVDAgent]
2008-09-26 09:36    1148200    ------w-    c:\program files\Hewlett-Packard\Media\DVD\DVDAgent.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EaseUS EPM tray]
2013-03-29 21:07    2081792    ----a-w-    c:\program files\EaseUS\EaseUS Partition Master 9.2.2\bin\EpmNews.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EaseUs Tray]
2013-05-10 16:35    1372232    ----a-w-    c:\program files\EaseUS\Todo Backup\bin\TrayNotify.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EaseUs Watch]
2013-05-10 16:35    70728    ----a-w-    c:\program files\EaseUS\Todo Backup\bin\EuWatch.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Facebook Update]
2012-07-12 01:37    138096    ----atw-    c:\users\marie\AppData\Local\Facebook\Update\FacebookUpdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Update]
2009-10-10 14:17    133104    ----atw-    c:\users\marie\AppData\Local\Google\Update\GoogleUpdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Health Check Scheduler]
2008-06-16 15:03    75008    ----a-w-    c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2007-05-08 23:24    54840    ----a-w-    c:\program files\HP\HP Software Update\hpwuSchd2.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HPAdvisor]
2008-09-30 23:56    972080    ----a-w-    c:\program files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2013-05-31 15:56    152392    ----a-w-    c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QlbCtrl.exe]
2008-08-01 23:14    202032    ----a-w-    c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2009-09-05 05:54    417792    ----a-w-    c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SmartMenu]
2008-09-23 18:03    912688    ----a-w-    c:\program files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TSMAgent]
2008-09-26 01:41    1152296    ------w-    c:\program files\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TVAgent]
2008-09-25 01:07    206120    ------w-    c:\program files\Hewlett-Packard\Media\TV\TVAgent.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\KasperskyAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc\S-1-5-21-2678668209-3085870965-4179618874-1000]
"EnableNotificationsRef"=dword:00000003
.
R2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\DriverStore\FileRepository\stwrt.inf_805f33de\aestsrv.exe [2008-06-27 77824]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
bthsvcs    REG_MULTI_SZ       BthServ
HPZ12    REG_MULTI_SZ       Pml Driver HPZ12 Net Driver HPZ12
HPService    REG_MULTI_SZ       HPSLPSVC
LocalServiceAndNoImpersonation    REG_MULTI_SZ       FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2013-08-18 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-2678668209-3085870965-4179618874-1000Core.job
- c:\users\marie\AppData\Local\Facebook\Update\FacebookUpdate.exe [2011-09-03 01:37]
.
2013-08-18 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-2678668209-3085870965-4179618874-1000UA.job
- c:\users\marie\AppData\Local\Facebook\Update\FacebookUpdate.exe [2011-09-03 01:37]
.
2013-08-18 c:\windows\Tasks\GlaryInitialize.job
- c:\program files\Glary Utilities\initialize.exe [2012-04-19 01:55]
.
2013-08-18 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-06-10 17:20]
.
2013-08-18 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-06-10 17:20]
.
2013-08-18 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2678668209-3085870965-4179618874-1000Core.job
- c:\users\marie\AppData\Local\Google\Update\GoogleUpdate.exe [2009-10-10 14:17]
.
2013-08-18 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2678668209-3085870965-4179618874-1000UA.job
- c:\users\marie\AppData\Local\Google\Update\GoogleUpdate.exe [2009-10-10 14:17]
.
2011-03-19 c:\windows\Tasks\User_Feed_Synchronization-{8B08FC25-3C71-422D-A8CB-8F0D618AFD76}.job
- c:\windows\system32\msfeedssync.exe [2013-01-06 22:29]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com
mStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office10\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
TCP: DhcpNameServer = 192.168.1.1 68.237.161.12
FF - ProfilePath - c:\users\marie\AppData\Roaming\Mozilla\Firefox\Profiles\031l3zh6.default\
FF - prefs.js: browser.search.defaulturl -
FF - ExtSQL: 2013-08-16 14:27; url_advisor@kaspersky.com; c:\program files\Kaspersky Lab\Kaspersky Anti-Virus 14.0.0\FFExt\url_advisor@kaspersky.com
FF - ExtSQL: 2013-08-16 14:27; virtual_keyboard@kaspersky.com; c:\program files\Kaspersky Lab\Kaspersky Anti-Virus 14.0.0\FFExt\virtual_keyboard@kaspersky.com
FF - ExtSQL: 2013-08-16 14:27; content_blocker@kaspersky.com; c:\program files\Kaspersky Lab\Kaspersky Anti-Virus 14.0.0\FFExt\content_blocker@kaspersky.com
.
- - - - ORPHANS REMOVED - - - -
.
SafeBoot-Wdf01000.sys
MSConfigStartUp-KiesAirMessage - c:\program files\Samsung\Kies\KiesAirMessage.exe
MSConfigStartUp-KiesPreload - c:\program files\Samsung\Kies\Kies.exe
MSConfigStartUp-KiesTrayAgent - c:\program files\Samsung\Kies\KiesTrayAgent.exe
MSConfigStartUp-UCam_Menu - c:\program files\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe
MSConfigStartUp-UpdateLBPShortCut - c:\program files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe
MSConfigStartUp-UpdateP2GoShortCut - c:\program files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe
MSConfigStartUp-UpdatePDIRShortCut - c:\program files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe
MSConfigStartUp-UpdatePSTShortCut - c:\program files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe
AddRemove-01_Simmental - c:\program files\SAMSUNG\USB Drivers\01_Simmental\Uninstall.exe
AddRemove-02_Siberian - c:\program files\SAMSUNG\USB Drivers\02_Siberian\Uninstall.exe
AddRemove-03_Swallowtail - c:\program files\SAMSUNG\USB Drivers\03_Swallowtail\Uninstall.exe
AddRemove-04_semseyite - c:\program files\SAMSUNG\USB Drivers\04_semseyite\Uninstall.exe
AddRemove-05_Sloan - c:\program files\SAMSUNG\USB Drivers\05_Sloan\Uninstall.exe
AddRemove-06_Spencer - c:\program files\SAMSUNG\USB Drivers\06_Spencer\Uninstall.exe
AddRemove-07_Schorl - c:\program files\SAMSUNG\USB Drivers\07_Schorl\Uninstall.exe
AddRemove-08_EMPChipset - c:\program files\SAMSUNG\USB Drivers\08_EMPChipset\Uninstall.exe
AddRemove-09_Hsp - c:\program files\SAMSUNG\USB Drivers\09_Hsp\Uninstall.exe
AddRemove-11_HSP_Plus_Default - c:\program files\SAMSUNG\USB Drivers\11_HSP_Plus_Default\Uninstall.exe
AddRemove-16_Shrewsbury - c:\program files\SAMSUNG\USB Drivers\16_Shrewsbury\Uninstall.exe
AddRemove-17_EMP_Chipset2 - c:\program files\SAMSUNG\USB Drivers\17_EMP_Chipset2\Uninstall.exe
AddRemove-18_Zinia_Serial_Driver - c:\program files\SAMSUNG\USB Drivers\18_Zinia_Serial_Driver\Uninstall.exe
AddRemove-19_VIA_driver - c:\program files\SAMSUNG\USB Drivers\19_VIA_driver\Uninstall.exe
AddRemove-20_NXP_Driver - c:\program files\SAMSUNG\USB Drivers\20_NXP_Driver\Uninstall.exe
AddRemove-21_Searsburg - c:\program files\SAMSUNG\USB Drivers\21_Searsburg\Uninstall.exe
AddRemove-22_WiBro_WiMAX - c:\program files\SAMSUNG\USB Drivers\22_WiBro_WiMAX\Uninstall.exe
AddRemove-24_flashusbdriver - c:\program files\SAMSUNG\USB Drivers\24_flashusbdriver\Uninstall.exe
AddRemove-25_escape - c:\program files\Samsung\USB Drivers\25_escape\Uninstall.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-08-18 12:41
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ...
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\HitmanPro37CrusaderBoot]
"ImagePath"="\"f:\spyware removers\HitmanPro35.exe\" /crusader:boot"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\{55662437-DA8C-40c0-AADA-2C816A897A49}]
"ImagePath"="\??\c:\program files\Hewlett-Packard\Media\DVD\000.fcl"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0004\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(844)
c:\windows\system32\igfxsrvc.dll
.
Completion time: 2013-08-18  12:43:48
ComboFix-quarantined-files.txt  2013-08-18 16:43
.
Pre-Run: 132,377,444,352 bytes free
Post-Run: 131,739,545,600 bytes free
.
- - End Of File - - AAE59F13F644ACA706D522EEF5476613
588AE8F0C685C02BA11F30D9CD7E61A0
 



#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:06:37 AM

Posted 18 August 2013 - 12:47 PM


Hello mrsteve0924

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 mrsteve0924

mrsteve0924
  • Topic Starter

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Local time:06:37 AM

Posted 18 August 2013 - 03:23 PM

new combofix log posted below.  didnt seem to fix any of the issues yet

 

EDIT: MSE and defender still cannot be started or even uninstalled. when i try to uninstall i get errors stating that they cannot be stopped even though they arent running.  looks to me like the maleware deleted the files needed for MSE and defender to run.  windows update utility still not working.

 

 

ComboFix 13-08-16.03 - marie 08/18/2013  14:11:17.3.2 - x86 MINIMAL
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.3002.2455 [GMT -4:00]
Running from: c:\users\marie\Desktop\ComboFix.exe
Command switches used :: c:\users\marie\Desktop\CFScript.txt
AV: Kaspersky Anti-Virus *Enabled/Updated* {179979E8-273D-D14E-0543-2861940E4886}
SP: Kaspersky Anti-Virus *Enabled/Updated* {ACF8980C-0107-DEC0-3FF3-1313EF89023B}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
.
(((((((((((((((((((((((((   Files Created from 2013-07-18 to 2013-08-18  )))))))))))))))))))))))))))))))
.
.
2013-08-18 18:22 . 2013-08-18 18:22    --------    d-----w-    c:\users\marie\AppData\Local\temp
2013-08-18 18:22 . 2013-08-18 18:22    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-08-18 15:54 . 2013-08-18 15:55    --------    d-----w-    C:\Temp
2013-08-18 03:02 . 2013-08-18 03:02    --------    d-----w-    c:\program files\Common Files\Java
2013-08-18 03:02 . 2013-08-18 03:01    94632    ----a-w-    c:\windows\system32\WindowsAccessBridge.dll
2013-08-18 02:24 . 2013-08-18 02:24    --------    d-----w-    c:\windows\ERUNT
2013-08-17 17:33 . 2013-08-17 17:36    --------    d-----w-    c:\program files\CPUID
2013-08-16 18:16 . 2013-08-18 17:16    --------    d-----w-    c:\programdata\Kaspersky Lab
2013-08-16 18:16 . 2013-08-16 18:16    --------    d-----w-    c:\program files\Kaspersky Lab
2013-08-16 18:15 . 2013-06-09 00:18    94304    ----a-w-    c:\windows\system32\drivers\klflt.sys
2013-08-16 18:11 . 2013-08-16 18:11    --------    d-----w-    c:\program files\Microsoft.NET
2013-08-16 17:49 . 2013-08-16 17:52    --------    d-----w-    c:\program files\HitmanPro
2013-08-16 05:20 . 2013-08-16 05:56    --------    d-----w-    c:\programdata\Malwarebytes' Anti-Malware (portable)
2013-08-14 17:35 . 2013-05-10 16:24    186952    ----a-w-    c:\windows\system32\drivers\EuFdDisk.sys
2013-08-14 17:35 . 2013-05-10 16:15    15944    ----a-w-    c:\windows\system32\drivers\eudskacs.sys
2013-08-14 17:35 . 2013-05-10 16:21    41544    ----a-w-    c:\windows\system32\drivers\EUBKMON.sys
2013-08-14 17:35 . 2013-05-10 16:12    51272    ----a-w-    c:\windows\system32\drivers\eubakup.sys
2013-08-14 17:33 . 2013-05-10 16:34    19528    ----a-w-    c:\windows\system32\fbnative.exe
2013-08-14 17:33 . 2013-08-14 22:23    --------    d-----w-    C:\My Backups
2013-08-14 17:19 . 2013-04-11 18:10    2498216    ----a-w-    c:\windows\system32\BootMan.exe
2013-08-14 17:19 . 2013-03-07 13:49    9160    ----a-w-    c:\windows\system32\EuGdiDrv.sys
2013-08-14 17:19 . 2013-03-07 13:49    87112    ----a-w-    c:\windows\system32\setupempdrv03.exe
2013-08-14 17:19 . 2013-03-07 13:49    14920    ----a-w-    c:\windows\system32\epmntdrv.sys
2013-08-14 17:19 . 2013-03-07 13:49    19840    ----a-w-    c:\windows\system32\EuEpmGdi.dll
2013-08-14 17:19 . 2013-08-14 17:33    --------    d-----w-    c:\program files\EaseUS
2013-08-14 17:05 . 2013-07-01 14:25    2939072    ----a-w-    c:\windows\system32\pwNative.exe
2013-08-14 17:05 . 2013-07-01 14:25    15576    ------w-    c:\windows\system32\pwdrvio.sys
2013-08-14 17:05 . 2013-07-01 14:25    10200    ------w-    c:\windows\system32\pwdspio.sys
2013-08-14 17:05 . 2013-08-14 17:05    --------    d-----w-    c:\program files\MiniTool Partition Wizard Home Edition 8.0
2013-08-13 12:24 . 2013-08-13 12:24    --------    d-----w-    c:\program files\VS Revo Group
2013-08-13 12:23 . 2013-02-05 07:25    554832    ----a-w-    c:\windows\system32\msvcp80.dll
2013-08-13 12:23 . 2013-02-05 07:25    479232    ----a-w-    c:\windows\system32\msvcm80.dll
2013-08-13 12:23 . 2013-02-05 07:25    773968    ----a-w-    c:\windows\system32\msvcr100.dll
2013-08-13 12:23 . 2013-02-05 07:25    421200    ----a-w-    c:\windows\system32\msvcp100.dll
2013-08-13 05:21 . 2013-05-09 08:58    229648    ----a-w-    c:\windows\system32\aswBoot.exe
2013-08-13 05:19 . 2013-08-13 05:19    --------    d-----w-    c:\program files\AVAST Software
2013-08-13 05:17 . 2013-08-13 16:39    --------    d-----w-    c:\programdata\AVAST Software
2013-08-13 05:04 . 2013-08-18 02:20    --------    d-----w-    c:\program files\Mozilla Maintenance Service
2013-08-13 04:59 . 2013-08-13 04:59    --------    d-----w-    c:\users\marie\AppData\Local\Mozilla
2013-08-13 04:36 . 2013-08-13 04:36    12872    ----a-w-    c:\windows\system32\bootdelete.exe
2013-08-13 04:25 . 2013-08-16 17:48    --------    d-----w-    c:\programdata\HitmanPro
2013-08-13 04:24 . 2013-08-13 04:24    --------    d-----w-    c:\programdata\Hitman Pro
2013-07-28 14:08 . 2013-07-28 14:08    60872    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{60D4EAEA-1B30-4D7F-93CB-384FDEB04A46}\offreg.dll
2013-07-28 14:07 . 2013-07-02 06:54    7143960    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{60D4EAEA-1B30-4D7F-93CB-384FDEB04A46}\mpengine.dll
2013-07-28 14:04 . 2013-07-28 14:04    60872    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{F2648DBA-A524-44B8-970D-F90DBFC003BC}\offreg.dll
2013-07-28 14:02 . 2013-07-02 06:54    7143960    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{F2648DBA-A524-44B8-970D-F90DBFC003BC}\mpengine.dll
2013-07-28 05:28 . 2013-07-02 06:54    7143960    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-07-28 03:30 . 2012-08-21 17:01    26840    ----a-w-    c:\windows\system32\drivers\GEARAspiWDM.sys
2013-07-28 03:29 . 2013-07-28 03:29    --------    d-----w-    c:\program files\iPod
2013-07-28 03:29 . 2013-07-28 03:30    --------    d-----w-    c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
2013-07-23 22:57 . 2013-07-23 22:57    --------    d-----w-    c:\programdata\McAfee
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-08-18 03:01 . 2012-06-04 17:08    867240    ----a-w-    c:\windows\system32\npDeployJava1.dll
2013-08-18 03:01 . 2010-07-01 00:18    789416    ----a-w-    c:\windows\system32\deployJava1.dll
2013-08-16 06:19 . 2012-04-19 11:24    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-08-16 06:19 . 2012-04-19 11:24    692104    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-07-19 04:24 . 2013-07-19 04:30    698504    ------w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{3E7E67A0-918F-4BB5-A8FC-73C89249387F}\gapaengine.dll
2013-06-22 15:13 . 2013-06-22 15:16    724464    ------w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{5D42F991-9917-4A2C-9AEB-D92F2E3B4C42}\gapaengine.dll
2013-06-22 15:13 . 2011-03-25 20:15    724464    ------w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2013-06-10 16:27 . 2013-06-10 16:27    25696    ----a-w-    c:\windows\system32\drivers\klim6.sys
2013-06-06 21:38 . 2013-06-06 21:38    145120    ----a-w-    c:\windows\system32\drivers\kneps.sys
2013-05-21 19:25 . 2013-06-15 18:44    724464    ------w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{8B1C5721-111E-4BE8-82D2-2736391C1EC1}\gapaengine.dll
2013-05-21 19:25 . 2013-05-21 19:26    724464    ------w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{D2549D2A-6F81-43E4-A7DF-78CE9E333D43}\gapaengine.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-06-20 1316136]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2008-04-15 488752]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2008-09-11 446556]
"Monitor"="c:\program files\LeapFrog\LeapFrog Connect\Monitor.exe" [2010-11-08 193880]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-04-22 59720]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-01-27 947152]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-02-11 137752]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-02-11 171032]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-02-11 172568]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2013-05-31 152392]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-03-12 253816]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37.sys]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HitmanPro37Crusader]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HitmanPro37CrusaderBoot]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2013-04-04 21:06    958576    ----a-w-    c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2012-07-31 11:20    38872    ----a-w-    c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CLMLServer for HP TouchSmart]
2008-09-26 01:42    189736    ------w-    c:\program files\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DVDAgent]
2008-09-26 09:36    1148200    ------w-    c:\program files\Hewlett-Packard\Media\DVD\DVDAgent.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EaseUS EPM tray]
2013-03-29 21:07    2081792    ----a-w-    c:\program files\EaseUS\EaseUS Partition Master 9.2.2\bin\EpmNews.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EaseUs Tray]
2013-05-10 16:35    1372232    ----a-w-    c:\program files\EaseUS\Todo Backup\bin\TrayNotify.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EaseUs Watch]
2013-05-10 16:35    70728    ----a-w-    c:\program files\EaseUS\Todo Backup\bin\EuWatch.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Facebook Update]
2012-07-12 01:37    138096    ----atw-    c:\users\marie\AppData\Local\Facebook\Update\FacebookUpdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Update]
2009-10-10 14:17    133104    ----atw-    c:\users\marie\AppData\Local\Google\Update\GoogleUpdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Health Check Scheduler]
2008-06-16 15:03    75008    ----a-w-    c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2007-05-08 23:24    54840    ----a-w-    c:\program files\HP\HP Software Update\hpwuSchd2.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HPAdvisor]
2008-09-30 23:56    972080    ----a-w-    c:\program files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2013-05-31 15:56    152392    ----a-w-    c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KiesAirMessage]
c:\program files\Samsung\Kies\KiesAirMessage.exe [BU]
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KiesPreload]
c:\program files\Samsung\Kies\Kies.exe [BU]
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KiesTrayAgent]
c:\program files\Samsung\Kies\KiesTrayAgent.exe [BU]
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QlbCtrl.exe]
2008-08-01 23:14    202032    ----a-w-    c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2009-09-05 05:54    417792    ----a-w-    c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SmartMenu]
2008-09-23 18:03    912688    ----a-w-    c:\program files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TSMAgent]
2008-09-26 01:41    1152296    ------w-    c:\program files\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TVAgent]
2008-09-25 01:07    206120    ------w-    c:\program files\Hewlett-Packard\Media\TV\TVAgent.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UCam_Menu]
c:\program files\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe [BU]
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdateLBPShortCut]
c:\program files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe [BU]
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdateP2GoShortCut]
c:\program files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe [BU]
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdatePDIRShortCut]
c:\program files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe [BU]
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdatePSTShortCut]
c:\program files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe [BU]
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\KasperskyAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc\S-1-5-21-2678668209-3085870965-4179618874-1000]
"EnableNotificationsRef"=dword:00000003
.
R2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\DriverStore\FileRepository\stwrt.inf_805f33de\aestsrv.exe [2008-06-27 77824]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - ECACHE
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
bthsvcs    REG_MULTI_SZ       BthServ
HPZ12    REG_MULTI_SZ       Pml Driver HPZ12 Net Driver HPZ12
HPService    REG_MULTI_SZ       HPSLPSVC
LocalServiceAndNoImpersonation    REG_MULTI_SZ       FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2013-08-18 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-2678668209-3085870965-4179618874-1000Core.job
- c:\users\marie\AppData\Local\Facebook\Update\FacebookUpdate.exe [2011-09-03 01:37]
.
2013-08-18 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-2678668209-3085870965-4179618874-1000UA.job
- c:\users\marie\AppData\Local\Facebook\Update\FacebookUpdate.exe [2011-09-03 01:37]
.
2013-08-18 c:\windows\Tasks\GlaryInitialize.job
- c:\program files\Glary Utilities\initialize.exe [2012-04-19 01:55]
.
2013-08-18 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-06-10 17:20]
.
2013-08-18 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-06-10 17:20]
.
2013-08-18 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2678668209-3085870965-4179618874-1000Core.job
- c:\users\marie\AppData\Local\Google\Update\GoogleUpdate.exe [2009-10-10 14:17]
.
2013-08-18 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2678668209-3085870965-4179618874-1000UA.job
- c:\users\marie\AppData\Local\Google\Update\GoogleUpdate.exe [2009-10-10 14:17]
.
2011-03-19 c:\windows\Tasks\User_Feed_Synchronization-{8B08FC25-3C71-422D-A8CB-8F0D618AFD76}.job
- c:\windows\system32\msfeedssync.exe [2013-01-06 22:29]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com
mStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office10\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
TCP: DhcpNameServer = 192.168.1.1 68.237.161.12
FF - ProfilePath - c:\users\marie\AppData\Roaming\Mozilla\Firefox\Profiles\031l3zh6.default\
FF - prefs.js: browser.search.defaulturl -
FF - ExtSQL: 2013-08-16 14:27; url_advisor@kaspersky.com; c:\program files\Kaspersky Lab\Kaspersky Anti-Virus 14.0.0\FFExt\url_advisor@kaspersky.com
FF - ExtSQL: 2013-08-16 14:27; virtual_keyboard@kaspersky.com; c:\program files\Kaspersky Lab\Kaspersky Anti-Virus 14.0.0\FFExt\virtual_keyboard@kaspersky.com
FF - ExtSQL: 2013-08-16 14:27; content_blocker@kaspersky.com; c:\program files\Kaspersky Lab\Kaspersky Anti-Virus 14.0.0\FFExt\content_blocker@kaspersky.com
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-08-18 14:22
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ...
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\HitmanPro37CrusaderBoot]
"ImagePath"="\"f:\spyware removers\HitmanPro35.exe\" /crusader:boot"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\{55662437-DA8C-40c0-AADA-2C816A897A49}]
"ImagePath"="\??\c:\program files\Hewlett-Packard\Media\DVD\000.fcl"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0004\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(748)
c:\windows\system32\igfxsrvc.dll
.
Completion time: 2013-08-18  14:25:09
ComboFix-quarantined-files.txt  2013-08-18 18:25
ComboFix2.txt  2013-08-18 16:43
.
Pre-Run: 134,026,657,792 bytes free
Post-Run: 133,917,732,864 bytes free
.
- - End Of File - - 86E94753233868116059C8ECFE50A803
588AE8F0C685C02BA11F30D9CD7E61A0
 


Edited by mrsteve0924, 18 August 2013 - 08:10 PM.


#12 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:06:37 AM

Posted 18 August 2013 - 08:52 PM

Hello


Please read these steps thoroughly before proceeding.


download Malwarebytes Anti-Rootkit (MBAR) from here http://downloads.malwarebytes.org/file/mbar and save it to your desktop.

•Be sure to print out and follow the instructions provided on that same page.

•Caution: This is a beta version so please be sure to read the disclaimer and back up any important data before using.

•Doubleclick on the MBAR file you downloaded.
•Approve the UAC prompt in Vista and newer operating systems.
•Click OK on the next screen, to allow the package to extract the contents of the file to it's own folder, mbar.
•By default, this will be on your desktop, though you can choose another location if you wish. We advise using the default location for simplicity.
•mbar.exe will launch automatically. On some systems, this may take a few extra seconds. Please be patient and wait for the program to open.
•After reading the Introduction, click 'Next' if you agree.
•On the Update Database screen, click on the 'Update' button.
•Once you see 'Success: Database was successfully updated' click on 'Next'.
•Click the 'Scan' button.

A.With some infections, you may see two messages boxes.
1.'Could not load protection driver'. Click 'OK'.
2.'Could not load DDA driver'. Click 'Yes' to this message, to allow the driver to load after a restart. Allow the computer to restart. Continue with the rest of these instructions.

----------------
Please monitor the scan. If during the scan you see a message that says this:
"could not be remediated because backup file is not available"

Do NOT click Cleanup when it becomes available, but rather click Exit, and provide the same logs as requested below.
-----------------



•If malware is found, click the 'Cleanup' button with the above mentioned exception.

Once the system restore point is created and the cleanup is scheduled, a 'Reboot required' message will appear.
Click 'Yes' and allow the computer to reboot.

Once back in Windows, run mbar.exe once again to ensure all previously detected items have been removed, and no additional threats found.

Please send all logs which were generated.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 mrsteve0924

mrsteve0924
  • Topic Starter

  • Members
  • 12 posts
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  •  
  • Local time:06:37 AM

Posted 21 August 2013 - 09:11 PM

gringo, mbar worked. i have security essentials and defender back

 

 

 

thanks for the help!



#14 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:06:37 AM

Posted 21 August 2013 - 10:32 PM



Hello

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realize. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.These logs are looking allot better. But we still have some work to do.


uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (it does allot better of a job
  • Programs to remove

    • Adobe Reader 9.5.2
      Fast Browser Search (My Web Tattoo)
      FrostWire 4.21.1
      Internet Explorer Toolbar 4.8 by SweetPacks
      Java™ 7 Update 4
      JavaFX 2.1.0
      LimeWire 5.1.3



  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.


Update Adobe reader
  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
    • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Install Java:

Please go here to install Java
  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close
Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :

I see you have MBAM installed - I think this is a great program and would like you to run a quick scan at this time
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.




Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 25 August 2013 - 07:30 PM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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