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Error, Explorer.exe Application Hang


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#1 cee134

cee134

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Posted 16 August 2013 - 11:33 AM

Windows Explorer won't let me right click on anything.  I have run in safe mode and it works, I have run in clean mode and had same issue.  I cannot find a fix.  I have run AVG and no virus, I have run SFC and it was fine.  Hoping to find a quicker fix.)   It all started when Word 2010 (after installing SP2) starting crashing, I changed the default printer, and then Explorer.exe stopped working. 

 

Windows 7 Pro SP1

Dell

Core i7 3.40GHz

4 GB RAM

32 bit

 

- System

 

    - Provider
      [ Name] Application Hang
    - EventID 1002
      [ Qualifiers] 0
      Level 2       Task 101       Keywords 0x80000000000000     - TimeCreated
      [ SystemTime]  
      EventRecordID 13419       Channel Application       Computer         Security

 

- EventData

 

      explorer.exe       6.1.7601.17567                       0       C:\Windows\explorer.exe                

 

 

Binary data:

In Words

0000: 00720043 0073006F 002D0073 00720070
0008: 0063006F 00730065 00000073 0000

In Bytes

0000: 43 00 72 00 6F 00 73 00 C.r.o.s.
0008: 73 00 2D 00 70 00 72 00 s.-.p.r.
0010: 6F 00 63 00 65 00 73 00 o.c.e.s.
0018: 73 00 00 00 00 00 s.....

 



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#2 hamluis

hamluis

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Posted 16 August 2013 - 12:29 PM

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link.

 

Louis






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