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Laptop Is Not Getting Any Power


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#1 kl0wn

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Posted 16 August 2013 - 11:00 AM

One of my co-workers brought me her laptop, and said it wasn't working anymore. When you plug in the charger, none of the LED lights come on and it will not power up. I have removed the battery and re-seated it. I have tried wiggling the cord where it plugs into the computer and slowly moving it in and out to find that "sweet spot". Nothing has worked. I am thinking it has to be the charger and/or battery or possibly the a/c adapter where it connects to the motherboard. I did look at the adapter and it doesn't appear to have a broken connection. I do not have another computer with a battery or charger to try out on it. Before I order a battery and charger, is there anything else that could possibly cause this? This is a Gateway, model M-6827, running Windows Vista. Thanks for any help.



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#2 caperdog

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Posted 16 August 2013 - 11:12 AM

you can use a volt meter to test the power brick to see what you are getting on the end that plugs into the laptop. Voltage should be marked on brick, usually around 19 volts dc.



#3 kl0wn

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Posted 16 August 2013 - 12:14 PM

All right, checked that out. The brick reads 19v and it's getting 19.45v at the plug



#4 caperdog

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Posted 17 August 2013 - 12:09 PM

brick delivers power ...... sometime input jack on laptop breaks solder connection (your "sweet spot")... involves opening laptop to test backside of input jack to see if voltage is reaching the motherboard ... the issue could also involve the power button itself



#5 kl0wn

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Posted 26 August 2013 - 04:52 PM

10-4 thanks.






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