So, im pretty certain I've been affected by a virus/trojan of some sort.
Operating System: Windows 7
-Mcafee firewall is turning off randomly and when I boot up. Get random messages that it has detected a Trojan, but then says it can't remove it. Contacted Mcafee yesterday. They did a remote session and told me that Windows Firewall was missing and to contact them.
-I have done virus scans with Mcafee, Malwarebytes and Spybot which all picked up viruses/trojans
-Can't download anything from internet explorer (it says that everything contains a virus). The file will download and then a message says it has been deleted due to a virus.
Mcafee said that I could also contact their virus removal team for help, but thought I would try here first.
Can you help?
Never posted to a forum like this before so I'll try my best to follow all instructions. Thanks!!