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Possible Paypal Spyware?

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8 replies to this topic

#1 swtangel


  • Members
  • 16 posts
  • Local time:12:13 AM

Posted 15 August 2013 - 11:43 PM

Haven't really done anything to my laptop as I am not well versed in this area. Ran a DDS check as advised in the prep guide. Original post of my problem may be seen HERE.


DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 10.0.9200.16660
Run by Pearl at 11:41:45 on 2013-08-16
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.63.1033.18.6047.3665 [GMT 8:00]
AV: Microsoft Security Essentials *Enabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
============== Running Processes ===============
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k GPSvcGroup
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Program Files (x86)\PC Checkup\SymcPCCULaunchSvc.exe
C:\Program Files (x86)\Norton PC Checkup\Engine\\ccSvcHst.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Program Files\CyberLink\Shared files\RichVideo64.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\TeamViewer\Version7\TeamViewer_Service.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\TOSHIBA\TECO\TecoService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Program Files (x86)\Norton PC Checkup\Engine\\ccSvcHst.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
C:\Program Files\TOSHIBA\TECO\Teco.exe
C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files (x86)\TOSHIBA\widimon\widimon.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
C:\windows\system32\svchost.exe -k SDRSVC
C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
============== Pseudo HJT Report ===============
uStart Page = hxxp://start.toshiba.com/
uDefault_Page_URL = hxxp://start.toshiba.com
mWinlogon: Userinit = userinit.exe,
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: Zoomex: {1E9D136B-CFF7-E07D-DE95-4D9B4D1E1360} - C:\ProgramData\Zoomex\50e2921e15bc0.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\Toshiba\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [Messenger (Yahoo!)] "C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe" -quiet
uRun: [cdloader] "C:\Users\Pearl\AppData\Roaming\mjusbsp\cdloader2.exe" MAGICJACK
uRun: [Facebook Update] "C:\Users\Pearl\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
uRun: [MsgCenterExe] "C:\Program Files (x86)\Real\RealPlayer\update\RealOneMessageCenter.exe"  -osboot
mRun: [TOSDCR] C:\Program Files (x86)\TOSHIBA\PasswordUtility\TOSDCR.exe
mRun: [TSleepSrv] C:\Program Files (x86)\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe
mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
StartupFolder: C:\Users\Pearl\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Pearl\AppData\Roaming\Dropbox\bin\Dropbox.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~3\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
TCP: NameServer =
TCP: Interfaces\{CCE96810-83A2-405E-AE5E-CB8FCBFFEA30} : DHCPNameServer =
TCP: Interfaces\{DC9DD439-9809-4D68-B1DA-74B238DFFF6D} : DHCPNameServer =
TCP: Interfaces\{F95EEA62-82BC-4F6C-AFE7-E3BB45EBC66F} : DHCPNameServer =
TCP: Interfaces\{F95EEA62-82BC-4F6C-AFE7-E3BB45EBC66F}\05C44445D4974435C444F6C6C664163656 : DHCPNameServer =
TCP: Interfaces\{F95EEA62-82BC-4F6C-AFE7-E3BB45EBC66F}\3414645402547414F4 : DHCPNameServer =
TCP: Interfaces\{F95EEA62-82BC-4F6C-AFE7-E3BB45EBC66F}\34F6666656560244169737 : DHCPNameServer =
TCP: Interfaces\{F95EEA62-82BC-4F6C-AFE7-E3BB45EBC66F}\4597D61646022496374727F6 : DHCPNameServer =
TCP: Interfaces\{F95EEA62-82BC-4F6C-AFE7-E3BB45EBC66F}\84F6573756F46634562657 : DHCPNameServer =
TCP: Interfaces\{F95EEA62-82BC-4F6C-AFE7-E3BB45EBC66F}\E4565646C65607F696E6470245164747F6F6 : DHCPNameServer =
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs= c:\progra~2\zoomex\sprote~1.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\28.0.1500.95\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\Toshiba\TOSHIBA Media Controller Plug-in\x64\TOSHIBAMediaControllerIE.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [IgfxTray] C:\windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\windows\System32\igfxpers.exe
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [TPwrMain] C:\Program Files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE
x64-Run: [HSON] C:\Program Files (x86)\TOSHIBA\TBS\HSON.exe
x64-Run: [TCrdMain] C:\Program Files (x86)\TOSHIBA\FlashCards\TCrdMain.exe
x64-Run: [IntelPAN] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel PAN Tray
x64-Run: [Teco] "C:\Program Files (x86)\TOSHIBA\TECO\Teco.exe" /r
x64-Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe
x64-Run: [TosWaitSrv] C:\Program Files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe
x64-Run: [TosReelTimeMonitor] C:\Program Files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
================= FIREFOX ===================
FF - ProfilePath - C:\Users\Pearl\AppData\Roaming\Mozilla\Firefox\Profiles\4ns7gref.default\
FF - prefs.js: browser.search.defaulturl - 
FF - prefs.js: browser.search.selectedEngine - Privitize VPN
FF - prefs.js: browser.startup.homepage - about:home
FF - prefs.js: keyword.URL - hxxp://searchab.com/?aff=7&uid=18f9234f-53e3-11e2-98bc-82fe1803db14&q=
FF - plugin: C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Google\Update\\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Pearl\AppData\Local\application data\nptrademanager\nptrademanager.dll
FF - plugin: C:\Users\Pearl\AppData\Local\Facebook\Video\Skype\npFacebookVideoCalling.dll
FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_8_800_94.dll
============= SERVICES / DRIVERS ===============
R0 MpFilter;Microsoft Malware Protection Driver;C:\windows\System32\drivers\MpFilter.sys [2013-1-20 230320]
R0 Thpdrv;TOSHIBA HDD Protection Driver;C:\windows\System32\drivers\thpdrv.sys [2011-3-24 36992]
R0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;C:\windows\System32\drivers\Thpevm.sys [2009-6-30 14784]
R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\System32\drivers\tos_sps64.sys [2009-6-25 482384]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
R2 NisDrv;Microsoft Network Inspection System;C:\windows\System32\drivers\NisDrvWFP.sys [2012-3-20 130008]
R2 Norton PC Checkup Application Launcher;Norton PC Checkup Application Launcher;C:\Program Files (x86)\PC Checkup\SymcPCCULaunchSvc.exe [2012-8-18 132056]
R2 PCCUJobMgr;Common Client Job Manager Service;C:\Program Files (x86)\Norton PC Checkup\Engine\\ccSvcHst.exe [2011-10-19 126392]
R2 RichVideo64;Cyberlink RichVideo64 Service(CRVS);C:\Program Files\CyberLink\Shared files\RichVideo64.exe [2013-1-2 390672]
R2 risdxc;risdxc;C:\windows\System32\drivers\risdxc64.sys [2011-10-19 101888]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
R2 TeamViewer7;TeamViewer 7;C:\Program Files (x86)\TeamViewer\Version7\TeamViewer_Service.exe [2011-12-25 2984832]
R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\TOSHIBA\TECO\TecoService.exe [2011-5-25 294848]
R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\System32\drivers\TVALZFL.sys [2009-6-20 14472]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-10-19 2656280]
R3 IntcDAud;Intel® Display Audio;C:\windows\System32\drivers\IntcDAud.sys [2010-10-15 317440]
R3 iwdbus;IWD Bus Enumerator;C:\windows\System32\drivers\iwdbus.sys [2011-6-22 25496]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-1-27 379360]
R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;C:\windows\System32\drivers\nusb3hub.sys [2011-2-11 82432]
R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;C:\windows\System32\drivers\nusb3xhc.sys [2011-2-11 181760]
R3 PGEffect;Pangu effect driver;C:\windows\System32\drivers\PGEffect.sys [2011-10-19 38096]
R3 Sftfs;Sftfs;C:\windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]
R3 Sftplay;Sftplay;C:\windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]
R3 Sftredir;Sftredir;C:\windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]
R3 Sftvol;Sftvol;C:\windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2011-6-10 138152]
R3 TPCHSrv;TPCH Service;C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe [2011-7-2 828856]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-7-25 162672]
S3 DroidCam;DroidCam Virtual Audio;C:\windows\System32\drivers\droidcam.sys [2011-12-24 25216]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-13 206072]
S3 intaud_WaveExtensible;Intel WiDi Audio Device;C:\windows\System32\drivers\intelaud.sys [2011-6-22 34200]
S3 KINONI_Wave;Kinoni Audio Source;C:\windows\System32\drivers\kinonivad.sys [2011-12-17 23040]
S3 kinonivd;Kinoni Video Source;C:\windows\System32\drivers\kinonivd.sys [2011-12-17 2782848]
S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2011-6-2 340240]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\windows\System32\drivers\rdpvideominiport.sys [2013-1-7 19456]
S3 TMachInfo;TMachInfo;C:\Program Files (x86)\Toshiba\TOSHIBA Service Station\TMachInfo.exe [2011-10-19 57216]
S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2013-1-7 57856]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\System32\drivers\TsUsbGD.sys [2013-1-7 30208]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2011-12-20 1255736]
S3 WDC_SAM;WD SCSI Pass Thru driver;C:\windows\System32\drivers\wdcsam64.sys [2008-5-6 14464]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-23 57184]
=============== Created Last 30 ================
2013-08-15 02:25:20 9460976 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{04236559-91F8-490E-BAF0-8C446948B0E0}\mpengine.dll
2013-08-14 16:57:10 224256 ----a-w- C:\windows\System32\wintrust.dll
2013-08-14 16:57:10 1472512 ----a-w- C:\windows\System32\crypt32.dll
2013-08-14 16:57:10 1166848 ----a-w- C:\windows\SysWow64\crypt32.dll
2013-08-14 16:57:09 184320 ----a-w- C:\windows\System32\cryptsvc.dll
2013-08-14 16:57:09 175104 ----a-w- C:\windows\SysWow64\wintrust.dll
2013-08-14 16:57:09 140288 ----a-w- C:\windows\SysWow64\cryptsvc.dll
2013-08-14 16:57:09 139776 ----a-w- C:\windows\System32\cryptnet.dll
2013-08-14 16:57:09 103936 ----a-w- C:\windows\SysWow64\cryptnet.dll
2013-08-14 16:52:02 2048 ----a-w- C:\windows\SysWow64\tzres.dll
2013-08-14 16:52:02 2048 ----a-w- C:\windows\System32\tzres.dll
2013-08-14 16:51:55 1888768 ----a-w- C:\windows\System32\WMVDECOD.DLL
2013-08-14 16:51:54 1620992 ----a-w- C:\windows\SysWow64\WMVDECOD.DLL
2013-08-14 16:51:50 663552 ----a-w- C:\windows\SysWow64\rpcrt4.dll
2013-08-14 16:51:50 1217024 ----a-w- C:\windows\System32\rpcrt4.dll
2013-08-14 16:50:00 3913664 ----a-w- C:\windows\SysWow64\ntoskrnl.exe
2013-08-14 16:49:59 5550528 ----a-w- C:\windows\System32\ntoskrnl.exe
2013-08-14 16:49:59 3968960 ----a-w- C:\windows\SysWow64\ntkrnlpa.exe
2013-08-14 16:49:58 1732032 ----a-w- C:\windows\System32\ntdll.dll
2013-08-14 16:49:57 243712 ----a-w- C:\windows\System32\wow64.dll
2013-08-14 16:49:57 1292192 ----a-w- C:\windows\SysWow64\ntdll.dll
2013-08-14 16:49:56 14336 ----a-w- C:\windows\SysWow64\ntvdm64.dll
2013-08-14 16:49:54 7680 ----a-w- C:\windows\SysWow64\instnm.exe
2013-08-14 16:49:54 5120 ----a-w- C:\windows\SysWow64\wow32.dll
2013-08-14 16:49:54 25600 ----a-w- C:\windows\SysWow64\setup16.exe
2013-08-14 16:49:54 2048 ----a-w- C:\windows\SysWow64\user.exe
2013-08-14 16:49:39 39936 ----a-w- C:\windows\System32\drivers\tssecsrv.sys
2013-08-14 16:49:37 1910208 ----a-w- C:\windows\System32\drivers\tcpip.sys
2013-08-14 15:18:41 9460976 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-08-06 09:07:01 -------- d-----w- C:\windows\SysWow64\aamdata
2013-07-18 05:46:38 941720 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{7C5E8BA0-D4E7-45E8-941D-EB8A00E06533}\gapaengine.dll
==================== Find3M  ====================
2013-07-30 04:40:19 71048 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-07-30 04:40:19 692104 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe
2013-07-26 05:13:37 2241024 ----a-w- C:\windows\System32\wininet.dll
2013-07-26 05:12:08 3958784 ----a-w- C:\windows\System32\jscript9.dll
2013-07-26 05:12:04 136704 ----a-w- C:\windows\System32\iesysprep.dll
2013-07-26 05:12:03 67072 ----a-w- C:\windows\System32\iesetup.dll
2013-07-26 03:35:08 2706432 ----a-w- C:\windows\System32\mshtml.tlb
2013-07-26 03:13:24 1767936 ----a-w- C:\windows\SysWow64\wininet.dll
2013-07-26 03:12:04 2877440 ----a-w- C:\windows\SysWow64\jscript9.dll
2013-07-26 03:12:00 61440 ----a-w- C:\windows\SysWow64\iesetup.dll
2013-07-26 03:12:00 109056 ----a-w- C:\windows\SysWow64\iesysprep.dll
2013-07-26 02:49:14 2706432 ----a-w- C:\windows\SysWow64\mshtml.tlb
2013-07-26 02:39:38 89600 ----a-w- C:\windows\System32\RegisterIEPKEYs.exe
2013-07-26 01:59:38 71680 ----a-w- C:\windows\SysWow64\RegisterIEPKEYs.exe
2013-07-09 04:45:07 44032 ----a-w- C:\windows\apppatch\acwow64.dll
2013-06-05 03:34:27 3153920 ----a-w- C:\windows\System32\win32k.sys
2013-06-04 06:00:13 624128 ----a-w- C:\windows\System32\qedit.dll
2013-06-04 04:53:07 509440 ----a-w- C:\windows\SysWow64\qedit.dll
============= FINISH: 11:43:14.19 ===============


Attached Files

BC AdBot (Login to Remove)


#2 nasdaq


  • Malware Response Team
  • 40,197 posts
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:12:13 PM

Posted 18 August 2013 - 01:19 PM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.

  • Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+

Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete tab follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).

thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.

Please paste the logs in your next reply, DO NOT ATTACH THEM
Let me know what problem persists.

#3 swtangel

  • Topic Starter

  • Members
  • 16 posts
  • Local time:12:13 AM

Posted 22 August 2013 - 12:47 AM

Rogue Killer produced two .txt files for some reason so I'll copy both here


RogueKiller V8.6.6 _x64_ [Aug 19 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Pearl [Admin rights]
Mode : Scan -- Date : 08/22/2013 11:14:26
| ARK || FAK || MBR |
¤¤¤ Bad processes : 0 ¤¤¤
¤¤¤ Registry Entries : 2 ¤¤¤
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
¤¤¤ Scheduled tasks : 1 ¤¤¤
[V1][SUSP PATH] ZoomExUpdaterTask{B251CC89-0093-4C60-9BE1-571D3DC6E02A}.job : C:\ProgramData\Premium\ZoomEx\ZoomEx.exe - /schedule /profile "C:\ProgramData\Premium\ZoomEx\profile.ini" [x][x] -> FOUND
¤¤¤ Startup Entries : 0 ¤¤¤
¤¤¤ Web browsers : 0 ¤¤¤
¤¤¤ Particular Files / Folders: ¤¤¤
¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤
¤¤¤ External Hives: ¤¤¤
¤¤¤ Infection :  ¤¤¤
¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts
¤¤¤ MBR Check: ¤¤¤
+++++ PhysicalDrive0: Hitachi HTS547564A9E384 +++++
--- User ---
[MBR] fd5c1665bd7a515d97cc1f1079942a36
[BSP] 5392d09aec4ef5ecfe86075fd32ecae1 : Windows Vista MBR Code
Partition table:
0 - [ACTIVE] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 1500 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 3074048 | Size: 594127 Mo
2 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 1219846144 | Size: 14852 Mo
User = LL1 ... OK!
User = LL2 ... OK!
+++++ PhysicalDrive1: Hitachi HTS547564A9E384 +++++
--- User ---
[MBR] 1054070771b48204ce852f05e937f61e
[BSP] df4f83c1f72e36823a12b0dfc7617313 : Empty MBR Code
Partition table:
0 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 8192 | Size: 15379 Mo
Error reading LL1 MBR!
Error reading LL2 MBR!
Finished : << RKreport[0]_S_08222013_111426.txt >>
RogueKiller V8.6.6 _x64_ [Aug 19 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Pearl [Admin rights]
Mode : Remove -- Date : 08/22/2013 11:15:03
| ARK || FAK || MBR |
¤¤¤ Bad processes : 0 ¤¤¤
¤¤¤ Registry Entries : 2 ¤¤¤
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
¤¤¤ Scheduled tasks : 1 ¤¤¤
[V1][SUSP PATH] ZoomExUpdaterTask{B251CC89-0093-4C60-9BE1-571D3DC6E02A}.job : C:\ProgramData\Premium\ZoomEx\ZoomEx.exe - /schedule /profile "C:\ProgramData\Premium\ZoomEx\profile.ini" [x][x] -> DELETED
¤¤¤ Startup Entries : 0 ¤¤¤
¤¤¤ Web browsers : 0 ¤¤¤
¤¤¤ Particular Files / Folders: ¤¤¤
¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤
¤¤¤ External Hives: ¤¤¤
¤¤¤ Infection :  ¤¤¤
¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts
¤¤¤ MBR Check: ¤¤¤
+++++ PhysicalDrive0: Hitachi HTS547564A9E384 +++++
--- User ---
[MBR] fd5c1665bd7a515d97cc1f1079942a36
[BSP] 5392d09aec4ef5ecfe86075fd32ecae1 : Windows Vista MBR Code
Partition table:
0 - [ACTIVE] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 1500 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 3074048 | Size: 594127 Mo
2 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 1219846144 | Size: 14852 Mo
User = LL1 ... OK!
User = LL2 ... OK!
+++++ PhysicalDrive1: Hitachi HTS547564A9E384 +++++
--- User ---
[MBR] 1054070771b48204ce852f05e937f61e
[BSP] df4f83c1f72e36823a12b0dfc7617313 : Empty MBR Code
Partition table:
0 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 8192 | Size: 15379 Mo
Error reading LL1 MBR!
Error reading LL2 MBR!
Finished : << RKreport[0]_D_08222013_111503.txt >>

The Delete tabs button didnt show up on Adwcleaner and I had to manually click on Scan to produce any log. If I didnt do this correctly, please let me know so I can repeat it. Nevertheless here is what I got from the log:


# AdwCleaner v3.000 - Report created 22/08/2013 at 11:18:21
# Updated 20/08/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Pearl - DOLLFACECOSMETI
# Running from : C:\Users\Pearl\Downloads\adwcleaner.exe
# Option : Scan
***** [ Services ] *****
***** [ Files / Folders ] *****
Folder Found C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Zoomex
Folder Found C:\ProgramData\Zoomex
Folder Found C:\Users\Pearl\AppData\LocalLow\Zoomex
***** [ Shortcuts ] *****
***** [ Registry ] *****
Key Found : HKCU\Software\APN PIP
Key Found : HKCU\Software\AppDataLow\SProtector
Key Found : [x64] HKCU\Software\APN PIP
Key Found : HKLM\SOFTWARE\Classes\Interface\{31E3BC75-2A09-4CFF-9C92-8D0ED8D1DC0F}
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_camstudio_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_camstudio_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SP_5dec30d7
Key Found : HKLM\Software\PIP
Key Found : HKLM\Software\SProtector
***** [ Browsers ] *****
-\\ Internet Explorer v10.0.9200.16660
-\\ Mozilla Firefox v23.0 (en-US)
[ File : C:\Users\Pearl\AppData\Roaming\Mozilla\Firefox\Profiles\4ns7gref.default\prefs.js ]
Line Found : user_pref("aol_toolbar.default.homepage.check", false);
Line Found : user_pref("aol_toolbar.default.search.check", false);
Line Found : user_pref("extensions.BabylonToolbar.prtkDS", 0);
Line Found : user_pref("extensions.BabylonToolbar.prtkHmpg", 0);
Line Found : user_pref("keyword.URL", "hxxp://searchab.com/?aff=7&uid=18f9234f-53e3-11e2-98bc-82fe1803db14&q=");
Line Found : user_pref("sweetim.toolbar.previous.browser.search.defaultenginename", "");
Line Found : user_pref("sweetim.toolbar.previous.browser.search.selectedEngine", "");
Line Found : user_pref("sweetim.toolbar.previous.browser.startup.homepage", "");
Line Found : user_pref("sweetim.toolbar.previous.keyword.URL", "");
Line Found : user_pref("sweetim.toolbar.scripts.1.domain-blacklist", "");
Line Found : user_pref("sweetim.toolbar.searchguard.UserRejectedGuard_DS", "");
Line Found : user_pref("sweetim.toolbar.searchguard.UserRejectedGuard_HP", "");
Line Found : user_pref("sweetim.toolbar.searchguard.enable", "");
-\\ Google Chrome v28.0.1500.95
[ File : C:\Users\Pearl\AppData\Local\Google\Chrome\User Data\Default\preferences ]
AdwCleaner[R0].txt - [2834 octets] - [22/08/2013 11:18:21]
########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [2894 octets] ##########

Junkware Removal Tool ran without a hitch and here is the .txt file



Junkware Removal Tool (JRT) by Thisisu
Version: 5.5.2 (08.20.2013:1)
OS: Windows 7 Home Premium x64
Ran by Pearl on Thu 08/22/2013 at 11:29:40.12
~~~ Services
~~~ Registry Values
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs
~~~ Registry Keys
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{31E3BC75-2A09-4CFF-9C92-8D0ED8D1DC0F}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\sprotector
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\sprotector
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\SoftonicDownloader_for_camstudio_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\SoftonicDownloader_for_camstudio_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\SoftonicDownloader_for_camstudio_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\SoftonicDownloader_for_camstudio_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Successfully deleted: [Registry Key] "hkey_current_user\software\apn pip"
Successfully deleted: [Registry Key] "hkey_local_machine\software\pip"
~~~ Files
~~~ Folders
Successfully deleted: [Folder] "C:\ProgramData\zoomex"
Successfully deleted: [Folder] "C:\Users\Pearl\AppData\Roaming\pccustubinstaller"
Successfully deleted: [Folder] "C:\Users\Pearl\appdata\locallow\zoomex"
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{08222934-7A50-4815-9147-5DFD5F1BED25}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{0D3815FA-3AD5-4384-910D-85B825539BBA}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{1840D2EE-756A-480D-93A8-A89741D839D1}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{20158321-D681-491E-A705-3BBE14AFA3EF}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{2512D867-5619-4B71-B512-DFDE65C80220}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{2E9C9B5B-7D06-451D-9C7A-E98C10AA0F55}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{32AD15B2-848E-4D03-9BD5-83BADB7FB6FD}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{3A7BB68E-73D8-4663-BA01-B693449A38D4}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{3B60FCCD-47F4-4781-A032-6395FAABD24D}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{4A78B098-2F73-477D-BB5E-77461D875C20}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{570E1479-580C-44DD-BC11-2566DA7613CA}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{577385CD-1064-4341-A7EA-422AC602A22D}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{62D3EB80-12DA-4A8F-858C-63C19E334DBB}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{642C8DCA-1A2A-4C63-9250-F10D51F77D9D}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{685C0EDB-8A5F-43FE-982A-9316B60F9226}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{6A03E41A-0D17-4D3B-A3BD-C3D28B75DDE6}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{6C420D5F-2CCC-421D-AFB0-7BBC6B4143A8}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{6D608642-6BE0-4E7E-A512-D3B1B6AFC6A1}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{7004A9E3-0290-4DBF-AFEE-DCADF9CAC2F6}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{77EB2885-9A0C-40EE-BC35-52FB79A1C977}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{7B7C9DD7-4FBE-43D2-9F03-38565452207D}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{823D8808-EECC-4181-9206-51F5EDA9DE14}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{8474C881-8B0F-4B6E-8269-1E9FFB849094}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{8E61201C-55DA-4404-B49B-0DB4C96BA405}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{92001B50-61AC-423E-8190-F1077F4718BE}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{92A3A432-39DD-4626-8276-218A817F117D}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{9A0ED589-1A9E-48BA-80D3-39F353C6569D}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{9C496752-66F2-4326-8F95-E08AACF80175}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{9E4D44FD-EF7E-469C-A39D-7BAD60809DB4}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{9FC7144D-AD73-4F7C-8FCC-693854179BDE}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{A232DBAC-EADD-4F7C-8E7B-067B5C8B28EC}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{A83A2B83-3A0E-47F1-8F92-53233B9AD5B9}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{AC4E5D28-9772-40BE-9B3F-F16B9BC3C903}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{AE545D03-0120-46FA-89C8-2852E21A5F44}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{B2F7A1E4-121F-4DD4-90CD-679444FA6C33}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{B93EBED8-DC46-4ED0-9847-32C79E763709}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{BAD3F6DC-8B5B-4EC0-89D1-918AAFFBD9E6}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{C1F1D719-4919-4FD1-B225-2622C7B712E6}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{C2DE3BCD-50CD-4CCF-B623-8D720F246819}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{C465267C-F583-4404-8F76-BF6BFEC7BC93}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{CDA660F0-52EF-4296-9CE0-A5663D60C896}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{D4CBDF8A-433A-4896-ABCC-DD871958D219}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{E97644E5-3A06-4DD7-924C-53D068A9A05D}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{EAE933B5-2643-4AE9-9E66-05F7FC421888}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{F2201135-93DE-4CDF-9D15-A69C75B580E4}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{F3322C0A-D70A-4AF1-BDE3-215AABD55A97}
Successfully deleted: [Empty Folder] C:\Users\Pearl\appdata\local\{FCB36D91-0ED1-4EE4-B0BF-57F579ADBC72}
~~~ FireFox
Successfully deleted the following from C:\Users\Pearl\AppData\Roaming\mozilla\firefox\profiles\4ns7gref.default\prefs.js
user_pref("browser.search.defaultengine", "Privitize VPN");
user_pref("browser.search.defaultenginename", "Privitize VPN");
user_pref("browser.search.order.1", "Privitize VPN");
user_pref("browser.search.selectedEngine", "Privitize VPN");
user_pref("extensions.BabylonToolbar.prtkDS", 0);
user_pref("extensions.BabylonToolbar.prtkHmpg", 0);
user_pref("sweetim.toolbar.previous.browser.search.defaultenginename", "");
user_pref("sweetim.toolbar.previous.browser.search.selectedEngine", "");
user_pref("sweetim.toolbar.previous.browser.startup.homepage", "");
user_pref("sweetim.toolbar.previous.keyword.URL", "");
user_pref("sweetim.toolbar.scripts.1.domain-blacklist", "");
user_pref("sweetim.toolbar.searchguard.UserRejectedGuard_DS", "");
user_pref("sweetim.toolbar.searchguard.UserRejectedGuard_HP", "");
user_pref("sweetim.toolbar.searchguard.enable", "");
Emptied folder: C:\Users\Pearl\AppData\Roaming\mozilla\firefox\profiles\4ns7gref.default\minidumps [91 files]
~~~ Event Viewer Logs were cleared
Scan was completed on Thu 08/22/2013 at 11:40:00.21
End of JRT log

#4 nasdaq


  • Malware Response Team
  • 40,197 posts
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:12:13 PM

Posted 22 August 2013 - 08:19 AM

The ADWCleaner was upgrated.

This is my new instructions on how to run it.
Make sure you delete anything that will be found.

Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
  • If you click the Clean button all items listed in the report will be removed.
  • If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
    • Close all open programs and internet browsers.
    • Double click on AdwCleaner.exe to run the tool.
    • Click the Scan button and wait for the process to complete.
    • Check off the element(s) you wish to keep.
    • Click on the Clean button follow the prompts.
    • A log file will automatically open after the scan has finished.
    • Please post the content of that log file with your next answer.
    • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).

    Third party programs if not up to date can be an open door for an infection.

    Please run this security check for my review.

    Download Security Check by screen317 from here.
    • Save it to your Desktop.
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

    Please let me know what problem persists.

#5 swtangel

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Posted 23 August 2013 - 01:30 AM



# AdwCleaner v3.000 - Report created 23/08/2013 at 13:47:45
# Updated 20/08/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Pearl - DOLLFACECOSMETI
# Running from : C:\Users\Pearl\Downloads\adwcleaner.exe
# Option : Clean
***** [ Services ] *****
***** [ Files / Folders ] *****
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Zoomex
***** [ Shortcuts ] *****
***** [ Registry ] *****
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SP_5dec30d7
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
***** [ Browsers ] *****
-\\ Internet Explorer v10.0.9200.16660
-\\ Mozilla Firefox v23.0 (en-US)
[ File : C:\Users\Pearl\AppData\Roaming\Mozilla\Firefox\Profiles\4ns7gref.default\prefs.js ]
Line Deleted : user_pref("aol_toolbar.default.homepage.check", false);
Line Deleted : user_pref("aol_toolbar.default.search.check", false);
Line Deleted : user_pref("keyword.URL", "hxxp://searchab.com/?aff=7&uid=18f9234f-53e3-11e2-98bc-82fe1803db14&q=");
-\\ Google Chrome v28.0.1500.95
[ File : C:\Users\Pearl\AppData\Local\Google\Chrome\User Data\Default\preferences ]
AdwCleaner[R0].txt - [2978 octets] - [22/08/2013 11:18:21]
AdwCleaner[R1].txt - [1604 octets] - [23/08/2013 13:27:13]
AdwCleaner[S0].txt - [1541 octets] - [23/08/2013 13:47:45]
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1601 octets] ##########


Security Check:


 Results of screen317's Security Check version 0.99.72  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 10  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:````````` 
 Malwarebytes Anti-Malware version  
 Out of date Malwarebytes Anti-Malware installed! 
 Java™ 6 Update 25  
 Java 7 Update 10  
 Java version out of Date! 
 Adobe Flash Player 11.8.800.94  
 Mozilla Firefox (23.0) 
 Google Chrome 28.0.1500.72  
 Google Chrome 28.0.1500.95  
````````Process Check: objlist.exe by Laurent````````  
 Norton ccSvcHst.exe 
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 0% 
````````````````````End of Log`````````````````````` 



I flipped out earlier when I started up my laptop as it took awhile and there was a notification that said Preparing your desktop and suddenly everything looked like it was swiped clean when I logged in my account but after restarting it, everything went back to normal. Anything that I should be alarmed about? Thanks heaps

#6 nasdaq


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Posted 23 August 2013 - 08:50 AM

Secure your system by updating 3rd party programs.

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.

Be careful not to install malware posing as Java update!
Important read this blog.

Quoted from the page.
"In light of the recent events surrounding Java, users must seriously consider their use of Java. Do they really need it? If yes, make sure that users follow the steps we recommended and get the security update directly from the official oracle website." at:

How to disable Java in your browsers

You can manually check your present version and update as recommended.

If present remove the old version(s) of Java using the Add/Remove Programs applet.

Java™ 6 Update 25
Java 7 Update 10

Java security update installs Ask Toolbar by default -- a single click in a multi-step installer.
I suggest that your un-check the box "Install the Ask Toolbar" before proceeding.

If all is well:

Time for some housekeeping
  • The following will implement some cleanup procedures as well as reset System Restore points:
  • Click Start > Run and copy/paste the following bold text into the Run box and click OK:
  • ComboFix /Uninstall

Please consider using these ideas to help secure your computer. While there is no way to guarantee safety when you use a computer, these steps will make it much less likely that you will need to endure another infection. While we really like to help people, we would rather help you protect yourself so that you won't need that help in the future.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates or get into the habit of checking Windows Update regularly. They usually have security updates every month. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. This is a crucial security measure.

Having an effective antivirus is a must for everyone.
In addition to many excellent commercial products there are plenty of good free antivirus programs available. I can recommend:

If you are satisfied with your current protection programs you can ignore the instructions on Antivirus or Firewall listed below.In addition to an antivirus I recommend using a firewall. A software firewall is a software program that helps screen out hackers, viruses, and worms that try to reach your computer over the Internet. I can recommend one of the following free products:Please note: Many installer offer third-party downloads that are installed automatically when you do not uncheck certain checkboxes. While most of the time not being malicious you usually do not want these on your computer. Be careful during the installation process and you will avoid seeing tons of new unwanted toolbars in your favorite web browser.

Please consider installing and running some of the following programs; they are either free or have free versions of commercial programs:

Malwarebytes Anti-Malware (MBAM)
The free version of MBAM can be used to scan the system for traces of malware. Scanning your system regularly will make it harder for malware to reside on your system.
A tutorial on using MBAM can be found here.
Please Note: Only the paid for version has real time capabilities.

A tutorial on using SpywareBlaster to prevent malware from ever installing on your computer may be found here.

Please keep these programs up-to-date and run them whenever you suspect a problem to prevent malware problems. A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall and scanning anti-spyware program at a time. Passive protectors, like SpywareBlaster can be run with any of them.

Note that there are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:A similar category of programs is now called "scareware." Scareware programs are active infections that will pop-up on your computer and tell you that you are infected. If you look closely, it will usually have a name that looks like it might be legitimate, but it is NOT one of the programs you installed. It tells you to click and install it right away. If you click on any part of it, including the 'X' to close it, you may actually help it infect your computer further. Keeping protection updated and running resident protection can help prevent these infections. If it happens anyway, get offline as quickly as you can. Pull the internet connection cable or shut down the computer if you have to. Contact someone to help by using another computer if possible. These programs are also sometimes called 'rogues', but they are different than the older version of rogues mentioned above.

Please keep your programs up to date. This applies to Java, Adobe Flashplayer, Adobe Reader and your Internet Browsers in particular. Vulnerabilities in these programs are often exploited in order to install malware on your PC. Visiting a prepared web page suffices to infect your system.

In general Firefox, Opera and Google Chrome are considered to be more secure than Internet Explorer. In addition there are many useful addons that can protect you from possible risks:
  • WOT will warn you when you try to visit sites with poor reputation. The reputation is based on user ratings and is usually very accurate.
  • Script Blocker can help blocking many attempts to infect your system via malicious websites by only allowing scripts at sites you trust.
  • NoScript is a popular Firefox addon,
  • ScriptNo a popular Google Chrome addon.
For much more useful information, please also read Tony Klein's excellent article: How did I get infected in the first place

Hopefully these steps will help to keep you error free. If you run into more difficulty, we will certainly do what we can to help.

#7 swtangel

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Posted 24 August 2013 - 11:34 PM

I've tried to uninstall Java 7 Update 10 on my control panel but it still appears on the list when I recheck it. As for Java™ 6 Update 25, it shows an Error 1723. There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor. 


How do I remove these said programs? No matter how many times I try to uninstall it, it seems to be still appearing in my programs list.


#8 nasdaq


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Posted 25 August 2013 - 08:17 AM

Run this uninstaller.

MyUninstaller v1.74 - Alternative to the standard add / remove control panel module
Tutorial on the site: http://www.nirsoft.net/utils/myuninst.html

Go to the following link and download MyUninstaller v1.74 Open the link and scroll down below "Feedback" to find access to the download. Also read all of the available information at the link, specifically the section marked "Removing an Uninstall entry"


When you have the download unzip to your Desktop. Right click on the application and select "Run as Administrator" the program is a standalone executable so will not install.

When the program runs wait and the main interface will populate with an Installed Programs list.

Check through the list until you see the entry you need. Below the menu bar are column headers, look under Obsolete and Uninstall If the word Yes is listed under Obsolete and not Uninstall against the entry it means we can safely delete that entry, or vice versa....

#9 nasdaq


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Posted 31 August 2013 - 10:29 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

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