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Various issues (malware?)


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5 replies to this topic

#1 Sin is Jecht

Sin is Jecht

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  • Local time:08:02 AM

Posted 15 August 2013 - 02:48 PM

Hi,
 
I've been having various issues, initially with installing the Partypoker app - it told me there is a problem with swflash.cab.
 
I tried to install a flash update and got "certificate authentication failed"
 
Tried to run windows auto-update in the bottom corner as below but clicking on the icon does nothing.
 
So I searched google for fixes to this.  One of them involved setting up a new user account.  So I went to Control Panel and tried clicking on User Accounts but that won't open either.  Tried a few other icons on Control Panel at this point just out of curiosity - "Troubleshooting", "System", "Windows Update", "Action Center", "Backup and Restore", "Credential Manager", "Default Programs", "Homegroup", "Network and Sharing center" all won't open when clicked on.  Haven't even tried them all.
 
Finally, I tried running "Microsoft Fix it" and got a runtime error: code 80040402.
 
I'm starting to suspect malware.  Help please?
 
Thanks
 
-Tom

Edit: Moved topic from Windows 7 to the more appropriate forum. ~ Animal

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#2 Broni

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Posted 15 August 2013 - 07:17 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 Sin is Jecht

Sin is Jecht
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  • Local time:08:02 AM

Posted 16 August 2013 - 03:33 PM

Thanks for picking this up, much appreciated.

 

SecurityCheck:

 

 Results of screen317's Security Check version 0.99.72  
 Windows 7  x64 (UAC is enabled)  
 Out of date service pack!!
 Internet Explorer 10  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300  
 JavaFX 2.1.0    
 Java™ 6 Update 26  
 Java 7 Update 13  
 Java version out of Date!
 Adobe Flash Player 11.8.800.94  
 Adobe Reader XI  
 Mozilla Firefox (23.0)
 Google Chrome 25.0.1364.152  
 Google Chrome 25.0.1364.172  
````````Process Check: objlist.exe by Laurent````````  
 Symantec Norton Online Backup NOBuAgent.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````
 

 

Farbar:

 

Farbar Service Scanner Version: 14-08-2013 01
Ran by Tom (administrator) on 16-08-2013 at 20:55:17
Running from "C:\Users\Tom\Downloads"
Microsoft Windows 7 Home Premium   (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys
[2013-02-13 21:44] - [2013-01-04 06:41] - 1893224 ____A (Microsoft Corporation) 5CFB7AB8F9524D1A1E14369DE63B83CC

C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

 

 

MiniToolBox:

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Tom (administrator) on 16-08-2013 at 20:56:44
Running from "C:\Users\Tom\Downloads"
Microsoft Windows 7 Home Premium   (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================



========================= IP Configuration: ================================

Atheros AR5B97 Wireless Network Adapter = Wireless Network Connection (Connected)
Broadcom NetLink ™ Gigabit Ethernet = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Tom-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : FE-55-F9-22-34-9C
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Atheros AR5B97 Wireless Network Adapter
   Physical Address. . . . . . . . . : EC-55-F9-22-34-9C
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::14fc:dd29:ffc7:f663%12(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 16 August 2013 19:53:22
   Lease Expires . . . . . . . . . . : 16 August 2013 21:53:24
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 401364473
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-05-F1-E2-1C-75-08-DC-D1-7C
   DNS Servers . . . . . . . . . . . : 194.168.4.100
                                       194.168.8.100
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Broadcom NetLink ™ Gigabit Ethernet
   Physical Address. . . . . . . . . : 1C-75-08-DC-D1-7C
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.home:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{B53FF92B-39B3-4A49-9C2F-B44EC7ED37B6}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{3C0F1A3E-05FC-41E2-AB75-6E4BF0865A1D}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:2863:11f1:ae95:c7ca(Preferred)
   Link-local IPv6 Address . . . . . : fe80::2863:11f1:ae95:c7ca%13(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  cache1.service.virginmedia.net
Address:  194.168.4.100

Name:    google.com
Addresses:  2a00:1450:4009:805::1009
      64.15.115.109
      64.15.115.103
      64.15.115.98
      64.15.115.99
      64.15.115.108
      64.15.115.88
      64.15.115.123
      64.15.115.118
      64.15.115.89
      64.15.115.119
      64.15.115.84
      64.15.115.113
      64.15.115.104
      64.15.115.93
      64.15.115.94
      64.15.115.114


Pinging google.com [64.15.115.103] with 32 bytes of data:
Reply from 64.15.115.103: bytes=32 time=28ms TTL=57
Reply from 64.15.115.103: bytes=32 time=14ms TTL=57

Ping statistics for 64.15.115.103:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 14ms, Maximum = 28ms, Average = 21ms
Server:  cache1.service.virginmedia.net
Address:  194.168.4.100

Name:    yahoo.com
Addresses:  98.139.183.24
      206.190.36.45
      98.138.253.109


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=170ms TTL=45
Reply from 206.190.36.45: bytes=32 time=255ms TTL=45

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 170ms, Maximum = 255ms, Average = 212ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 14...fe 55 f9 22 34 9c ......Microsoft Virtual WiFi Miniport Adapter
 12...ec 55 f9 22 34 9c ......Atheros AR5B97 Wireless Network Adapter
 11...1c 75 08 dc d1 7c ......Broadcom NetLink ™ Gigabit Ethernet
  1...........................Software Loopback Interface 1
 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
 13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1      192.168.0.2     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link       192.168.0.2    281
      192.168.0.2  255.255.255.255         On-link       192.168.0.2    281
    192.168.0.255  255.255.255.255         On-link       192.168.0.2    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.0.2    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.0.2    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 13     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 13     58 2001::/32                On-link
 13    306 2001:0:5ef5:79fb:2863:11f1:ae95:c7ca/128
                                    On-link
 12    281 fe80::/64                On-link
 13    306 fe80::/64                On-link
 12    281 fe80::14fc:dd29:ffc7:f663/128
                                    On-link
 13    306 fe80::2863:11f1:ae95:c7ca/128
                                    On-link
  1    306 ff00::/8                 On-link
 13    306 ff00::/8                 On-link
 12    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [51712] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70144] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/16/2013 10:17:15 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2106

Error: (08/16/2013 10:17:15 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2106

Error: (08/16/2013 10:17:15 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (08/16/2013 10:17:14 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1076

Error: (08/16/2013 10:17:14 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1076

Error: (08/16/2013 10:17:14 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (08/16/2013 10:12:47 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x80040154, Class not registered
.


Operation:
   Initialize For Backup

Error: (08/16/2013 10:12:47 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered.
This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider.
The error returned from CoCreateInstance on class with CLSID {f5078f32-c551-11d3-89b9-0000f81fe221} and Name MSXML30 is [0x80040154, Class not registered
].


Operation:
   Initialize For Backup

Error: (08/16/2013 10:12:47 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x80040154, Class not registered
.


Operation:
   Initialize For Backup

Error: (08/16/2013 10:12:47 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered.
This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider.
The error returned from CoCreateInstance on class with CLSID {f5078f32-c551-11d3-89b9-0000f81fe221} and Name MSXML30 is [0x80040154, Class not registered
].


Operation:
   Initialize For Backup


System errors:
=============
Error: (08/15/2013 06:57:08 AM) (Source: Service Control Manager) (User: )
Description: The Windows Modules Installer service failed to start due to the following error:
%%1053

Error: (08/15/2013 06:57:08 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Modules Installer service to connect.

Error: (08/15/2013 06:57:08 AM) (Source: DCOM) (User: )
Description: 1053TrustedInstaller{752073A1-23F2-4396-85F0-8FDB879ED0ED}

Error: (08/15/2013 06:55:27 AM) (Source: WMPNetworkSvc) (User: )
Description: 0x8007045a

Error: (08/15/2013 06:55:27 AM) (Source: WMPNetworkSvc) (User: )
Description: 0x8007045a

Error: (08/15/2013 06:55:27 AM) (Source: WMPNetworkSvc) (User: )
Description: 0x8007045a

Error: (08/15/2013 06:55:27 AM) (Source: WMPNetworkSvc) (User: )
Description: 0x8007045a

Error: (08/14/2013 08:53:28 PM) (Source: WMPNetworkSvc) (User: )
Description: 0x8007045a

Error: (08/14/2013 08:53:28 PM) (Source: WMPNetworkSvc) (User: )
Description: 0x8007045a

Error: (08/14/2013 08:53:28 PM) (Source: WMPNetworkSvc) (User: )
Description: 0x8007045a


Microsoft Office Sessions:
=========================
Error: (08/16/2013 10:17:15 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2106

Error: (08/16/2013 10:17:15 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2106

Error: (08/16/2013 10:17:15 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (08/16/2013 10:17:14 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1076

Error: (08/16/2013 10:17:14 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1076

Error: (08/16/2013 10:17:14 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (08/16/2013 10:12:47 AM) (Source: VSS)(User: )
Description: CoCreateInstance0x80040154, Class not registered


Operation:
   Initialize For Backup

Error: (08/16/2013 10:12:47 AM) (Source: VSS)(User: )
Description: {f5078f32-c551-11d3-89b9-0000f81fe221}MSXML300x80040154, Class not registered


Operation:
   Initialize For Backup

Error: (08/16/2013 10:12:47 AM) (Source: VSS)(User: )
Description: CoCreateInstance0x80040154, Class not registered


Operation:
   Initialize For Backup

Error: (08/16/2013 10:12:47 AM) (Source: VSS)(User: )
Description: {f5078f32-c551-11d3-89b9-0000f81fe221}MSXML300x80040154, Class not registered


Operation:
   Initialize For Backup


=========================== Installed Programs ============================

Acer Backup Manager (Version: 3.0.0.69)
Acer Crystal Eye Webcam (Version: 1.0.1216)
Acer ePower Management (Version: 6.00.3000)
Acer eRecovery Management (Version: 5.00.3002)
Acer GameZone Console (Version: 6.1.0.9)
Acer Registration (Version: 1.03.3003)
Acer ScreenSaver (Version: 1.1.1130.2010)
Acer Updater (Version: 1.02.3001)
Acrobat.com (Version: 1.6.65)
Adobe AIR (Version: 2.5.1.17730)
Adobe Flash Player 11 Plugin (Version: 11.8.800.94)
Adobe Reader XI (11.0.02) (Version: 11.0.02)
Adobe Shockwave Player 11.6 (Version: 11.6.8.638)
Airport Mania First Flight
Amazonia
Apple Application Support (Version: 2.3)
Apple Mobile Device Support (Version: 6.0.0.59)
Apple Software Update (Version: 2.1.3.127)
Babylon toolbar
Backup Manager V3 (Version: 3.0.0.69)
Bing Bar (Version: 6.0.2282.0)
Bonjour (Version: 3.0.0.10)
Broadcom Card Reader Driver Installer (Version: 14.4.9.3)
Broadcom Gigabit NetLink Controller (Version: 14.4.8.3)
Cake Mania
CamStudio OSS Desktop Recorder (Version: 2.6 Beta r294)
Canon MP250 series MP Drivers
CarbonPoker (Version: 6.0)
CCleaner (Version: 4.04)
clear.fi (Version: 1.0.1223.00)
clear.fi (Version: 9.0.7209)
clear.fi Client (Version: 1.00.3008)
Conduit Engine (Version: )
CPCEMU v1.7
Crystal Reports Basic Runtime for Visual Studio 2008 (x64) (Version: 10.5.2.0)
D3DX10 (Version: 15.4.2368.0902)
DartPro 2.9.0.0
Doom Builder 2.1
Downloader
Dream Day First Home
eBay Worldwide (Version: 2.1.0901)
eSobi v2 (Version: 2.0.4.000274)
Farm Frenzy 2
Football Manager 2012
Football Manager 2012 Editor
Football Manager 2012 Resource Archiver
Fraps
Fritz10 (Version: 10)
Full Tilt Poker (Version: 4.55.2.WIN.FullTilt.COM)
Galapago
Google Chrome (Version: 25.0.1364.172)
Google Earth (Version: 6.2.2.6613)
Google Update Helper (Version: 1.3.21.135)
Guitar Pro 6
Heroes of Hellas
HTC BMP USB Driver (Version: 1.0.5375)
HTC Driver Installer (Version: 3.0.0.005)
HTC Sync (Version: 3.0.5517)
Identity Card (Version: 1.00.3003)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Management Engine Components (Version: 7.0.0.1144)
Intel® Processor Graphics (Version: 8.15.10.2272)
Intel® Rapid Storage Technology (Version: 10.0.0.1046)
iTunes (Version: 10.7.0.21)
Java 7 Update 13 (Version: 7.0.130)
Java Auto Updater (Version: 2.1.9.0)
Java™ 6 Update 26 (Version: 6.0.260)
JavaFX 2.1.0 (Version: 2.1.0)
Junk Mail filter update (Version: 15.4.3502.0922)
Launch Manager (Version: 5.0.3)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
MediaEspresso (Version: 1.0.1210_33255)
Merriam Websters Spell Jam
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Mozilla Firefox 23.0 (x86 en-GB) (Version: 23.0)
Mozilla Maintenance Service (Version: 23.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP3 Parser (KB2721691) (Version: 4.30.2114.0)
MSXML 4.0 SP3 Parser (KB2758694) (Version: 4.30.2117.0)
MSXML 4.0 SP3 Parser (KB973685) (Version: 4.30.2107.0)
MSXML 4.0 SP3 Parser (Version: 4.30.2100.0)
MyWinLocker (Version: 4.0.14.11)
MyWinLocker 4 (Version: 4.0.14.11)
MyWinLocker Suite (Version: 4.0.14.11)
Norton Online Backup (Version: 2.1.17869)
Norton Security Scan (Version: 3.1.2.9)
NTI Media Maker 9 (Version: 9.0.2.8939)
OpenOffice.org 3.4.1 (Version: 3.41.9593)
Poker Pop
PokerStars
QuickTime (Version: 7.73.80.64)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer
Realtek High Definition Audio Driver (Version: 6.0.1.6276)
RealUpgrade 1.1 (Version: 1.1.0)
Renesas Electronics USB 3.0 Host Controller Driver (Version: 2.0.26.0)
RGSS-RTP Standard (Version: 1.04)
RPG Maker XP (Version: 1.04)
Shredder (Version: 2.0.8.7)
Skulltag (Version: 98d)
SlimDX Runtime .NET 2.0 (January 2012) (Version: 2.0.13.43)
SopCast 3.3.2 (Version: 3.3.2)
Spin & Win
Spotify (Version: 0.9.1.57.ge7405149)
Statfoot32
Steam (Version: 1.0.0.0)
StreamTorrent 1.0
swMSM (Version: 12.0.0.1)
Synaptics Pointing Device Driver (Version: 15.1.6.0)
The Binding of Isaac
TidyView (Version: 1.0.0.0)
Torrent Stream 1.0.6 (Version: 1.0.6)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Veetle TV 0.9.18 (Version: 0.9.18)
Vizzed Retro Game Room (Version: 1.63.0)
Vuze (Version: 4.6)
Vuze Remote Toolbar (Version: 6.3.3.3)
Welcome Center (Version: 1.02.3007)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinRAR 4.01 (32-bit) (Version: 4.01.0)
Xvid Video Codec (Version: 1.3.2)
Zelda Classic 2.10w

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 43%
Total physical RAM: 5995.86 MB
Available physical RAM: 3397.53 MB
Total Pagefile: 11989.86 MB
Available Pagefile: 9355.98 MB
Total Virtual: 4095.88 MB
Available Virtual: 3962.03 MB

========================= Partitions: =====================================

1 Drive c: (Acer) (Fixed) (Total:450.66 GB) (Free:256.84 GB) NTFS

========================= Users: ========================================

User accounts for \\TOM-PC

Administrator            Guest                    Tom                      


**** End of log ****
 

 

MBAM:

 

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.08.14.07

Windows 7 x64 NTFS
Internet Explorer 9.0.8112.16421
Tom :: TOM-PC [administrator]

16/08/2013 20:57:26
MBAM-log-2013-08-16 (21-01-48).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 219056
Time elapsed: 4 minute(s), 9 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 2
C:\Users\Tom\Downloads\SopCast-3.3.2(1).zip (PUP.Optional.AskToolbar) -> No action taken.
C:\Users\Tom\Downloads\SopCast-3.3.2.zip (PUP.Optional.AskToolbar) -> No action taken.

(end)
 

 

MBAR:

 

Malwarebytes Anti-Rootkit BETA 1.06.1.1005
www.malwarebytes.org

Database version: v2013.08.16.05

Windows 7 x64 NTFS
Internet Explorer 9.0.8112.16421
Tom :: TOM-PC [administrator]

16/08/2013 21:06:25
mbar-log-2013-08-16 (21-06-25).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUM | P2P
Scan options disabled: PUP
Objects scanned: 246655
Time elapsed: 13 minute(s), 58 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 7
c:\Users\Tom\AppData\Local\Google\Desktop\Install\{09ce9126-9945-11bf-4d74-f194d4b2e056}\❤≸⋙ (Trojan.0Access) -> No action taken.
c:\Users\Tom\AppData\Local\Google\Desktop\Install\{09ce9126-9945-11bf-4d74-f194d4b2e056}\❤≸⋙\Ⱒ☠⍨ (Trojan.0Access) -> No action taken.
c:\Users\Tom\AppData\Local\Google\Desktop\Install\{09ce9126-9945-11bf-4d74-f194d4b2e056}\❤≸⋙\Ⱒ☠⍨\ﯹ๛ (Trojan.0Access) -> No action taken.
c:\Users\Tom\AppData\Local\Google\Desktop\Install\{09ce9126-9945-11bf-4d74-f194d4b2e056}\❤≸⋙\Ⱒ☠⍨\ﯹ๛\{09ce9126-9945-11bf-4d74-f194d4b2e056} (Trojan.0Access) -> No action taken.
c:\Users\Tom\AppData\Local\Google\Desktop\Install\{09ce9126-9945-11bf-4d74-f194d4b2e056}\❤≸⋙\Ⱒ☠⍨\ﯹ๛\{09ce9126-9945-11bf-4d74-f194d4b2e056}\L (Trojan.0Access) -> No action taken.
c:\Users\Tom\AppData\Local\Google\Desktop\Install\{09ce9126-9945-11bf-4d74-f194d4b2e056}\❤≸⋙\Ⱒ☠⍨\ﯹ๛\{09ce9126-9945-11bf-4d74-f194d4b2e056}\U (Trojan.0Access) -> No action taken.
c:\Users\Tom\AppData\Local\Google\Desktop\Install\{09ce9126-9945-11bf-4d74-f194d4b2e056} (Trojan.0Access) -> No action taken.

Files Detected: 6
c:\Users\Tom\AppData\Local\Google\Desktop\Install\{09ce9126-9945-11bf-4d74-f194d4b2e056}\❤≸⋙\Ⱒ☠⍨\ﯹ๛\{09ce9126-9945-11bf-4d74-f194d4b2e056}\@ (Trojan.0Access) -> No action taken.
c:\Users\Tom\AppData\Local\Google\Desktop\Install\{09ce9126-9945-11bf-4d74-f194d4b2e056}\❤≸⋙\Ⱒ☠⍨\ﯹ๛\{09ce9126-9945-11bf-4d74-f194d4b2e056}\L\00000004.@ (Trojan.0Access) -> No action taken.
c:\Users\Tom\AppData\Local\Google\Desktop\Install\{09ce9126-9945-11bf-4d74-f194d4b2e056}\❤≸⋙\Ⱒ☠⍨\ﯹ๛\{09ce9126-9945-11bf-4d74-f194d4b2e056}\U\00000004.@ (Trojan.0Access) -> No action taken.
c:\Users\Tom\AppData\Local\Google\Desktop\Install\{09ce9126-9945-11bf-4d74-f194d4b2e056}\❤≸⋙\Ⱒ☠⍨\ﯹ๛\{09ce9126-9945-11bf-4d74-f194d4b2e056}\U\00000008.@ (Trojan.0Access) -> No action taken.
c:\Users\Tom\AppData\Local\Google\Desktop\Install\{09ce9126-9945-11bf-4d74-f194d4b2e056}\❤≸⋙\Ⱒ☠⍨\ﯹ๛\{09ce9126-9945-11bf-4d74-f194d4b2e056}\U\80000000.@ (Trojan.0Access) -> No action taken.
c:\Users\Tom\AppData\Local\Google\Desktop\Install\{09ce9126-9945-11bf-4d74-f194d4b2e056}\❤≸⋙\Ⱒ☠⍨\ﯹ๛\{09ce9126-9945-11bf-4d74-f194d4b2e056}\U\80000064.@ (Trojan.0Access) -> No action taken.

Physical Sectors Detected: 0
(No malicious items detected)

(end)
 

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.06.1.1005

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7600 Windows 7 x64

Account is Administrative

Internet Explorer version: 9.0.8112.16421

Java version: 1.6.0_26

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.095000 GHz
Memory total: 6287114240, free: 4376064000

Downloaded database version: v2013.08.16.05
Initializing...
------------ Kernel report ------------
     08/16/2013 21:06:20
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\DRIVERS\ACPI.sys
\SystemRoot\system32\DRIVERS\WMILIB.SYS
\SystemRoot\system32\DRIVERS\msisadrv.sys
\SystemRoot\system32\DRIVERS\pci.sys
\SystemRoot\system32\DRIVERS\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\DRIVERS\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\DRIVERS\atapi.sys
\SystemRoot\system32\DRIVERS\ataport.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\DRIVERS\wd.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\DRIVERS\mwlPSDFilter.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\DRIVERS\mwlPSDVDisk.sys
\SystemRoot\system32\DRIVERS\mwlPSDNServ.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\HECIx64.sys
\SystemRoot\system32\drivers\usbehci.sys
\SystemRoot\system32\drivers\USBPORT.SYS
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\k57nd60a.sys
\SystemRoot\system32\DRIVERS\bScsiSDa.sys
\SystemRoot\system32\DRIVERS\SCSIPORT.SYS
\SystemRoot\system32\DRIVERS\bScsiMSa.sys
\SystemRoot\system32\DRIVERS\b57xdbd.sys
\SystemRoot\system32\DRIVERS\athrx.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\nusb3xhc.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\??\C:\Windows\system32\drivers\UBHelper.sys
\??\C:\Windows\system32\drivers\NTIDrvr.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\wmiacpi.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\system32\DRIVERS\nusb3hub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\IntcDAud.sys
\SystemRoot\system32\DRIVERS\b57xdmp.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\cdfs.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\spsys.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\gdi32.dll
\Windows\System32\oleaut32.dll
\Windows\System32\wininet.dll
\Windows\System32\user32.dll
\Windows\System32\imagehlp.dll
\Windows\System32\difxapi.dll
\Windows\System32\ole32.dll
\Windows\System32\imm32.dll
\Windows\System32\psapi.dll
\Windows\System32\Wldap32.dll
\Windows\System32\kernel32.dll
\Windows\System32\iertutil.dll
\Windows\System32\clbcatq.dll
\Windows\System32\normaliz.dll
\Windows\System32\comdlg32.dll
\Windows\System32\lpk.dll
\Windows\System32\ws2_32.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\urlmon.dll
\Windows\System32\shell32.dll
\Windows\System32\advapi32.dll
\Windows\System32\usp10.dll
\Windows\System32\msctf.dll
\Windows\System32\shlwapi.dll
\Windows\System32\sechost.dll
\Windows\System32\setupapi.dll
\Windows\System32\nsi.dll
\Windows\System32\msvcrt.dll
\Windows\System32\KernelBase.dll
\Windows\System32\comctl32.dll
\Windows\System32\crypt32.dll
\Windows\System32\devobj.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\wintrust.dll
\Windows\System32\msasn1.dll
\Windows\SysWOW64\normaliz.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8008138060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa80065e5050
Lower Device Driver Name: \Driver\iaStor\
<<<2>>>
Device number: 0, partition: 3
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8008138060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8008138b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8008138060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80065e5050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
Device number: 0, partition: 3
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\Windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 3
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: FFD22F54

Partition information:

    Partition 0 type is Other (0x27)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 31457280

    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 31459328  Numsec = 204800
    Partition file system is NTFS
    Partition is bootable

    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 31664128  Numsec = 945106944

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 500107862016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-976753168-976773168)...
Done!
Infected: c:\Users\Tom\AppData\Local\Google\Desktop\Install\{09ce9126-9945-11bf-4d74-f194d4b2e056}\❤≸⋙ --> [Trojan.0Access]
Infected: c:\Users\Tom\AppData\Local\Google\Desktop\Install\{09ce9126-9945-11bf-4d74-f194d4b2e056}\❤≸⋙\Ⱒ☠⍨ --> [Trojan.0Access]
Infected: c:\Users\Tom\AppData\Local\Google\Desktop\Install\{09ce9126-9945-11bf-4d74-f194d4b2e056}\❤≸⋙\Ⱒ☠⍨\ﯹ๛ --> [Trojan.0Access]
Infected: c:\Users\Tom\AppData\Local\Google\Desktop\Install\{09ce9126-9945-11bf-4d74-f194d4b2e056}\❤≸⋙\Ⱒ☠⍨\ﯹ๛\{09ce9126-9945-11bf-4d74-f194d4b2e056} --> [Trojan.0Access]
Infected: c:\Users\Tom\AppData\Local\Google\Desktop\Install\{09ce9126-9945-11bf-4d74-f194d4b2e056}\❤≸⋙\Ⱒ☠⍨\ﯹ๛\{09ce9126-9945-11bf-4d74-f194d4b2e056}\@ --> [Trojan.0Access]
Infected: c:\Users\Tom\AppData\Local\Google\Desktop\Install\{09ce9126-9945-11bf-4d74-f194d4b2e056}\❤≸⋙\Ⱒ☠⍨\ﯹ๛\{09ce9126-9945-11bf-4d74-f194d4b2e056}\L --> [Trojan.0Access]
Infected: c:\Users\Tom\AppData\Local\Google\Desktop\Install\{09ce9126-9945-11bf-4d74-f194d4b2e056}\❤≸⋙\Ⱒ☠⍨\ﯹ๛\{09ce9126-9945-11bf-4d74-f194d4b2e056}\L\00000004.@ --> [Trojan.0Access]
Infected: c:\Users\Tom\AppData\Local\Google\Desktop\Install\{09ce9126-9945-11bf-4d74-f194d4b2e056}\❤≸⋙\Ⱒ☠⍨\ﯹ๛\{09ce9126-9945-11bf-4d74-f194d4b2e056}\U --> [Trojan.0Access]
Infected: c:\Users\Tom\AppData\Local\Google\Desktop\Install\{09ce9126-9945-11bf-4d74-f194d4b2e056}\❤≸⋙\Ⱒ☠⍨\ﯹ๛\{09ce9126-9945-11bf-4d74-f194d4b2e056}\U\00000004.@ --> [Trojan.0Access]
Infected: c:\Users\Tom\AppData\Local\Google\Desktop\Install\{09ce9126-9945-11bf-4d74-f194d4b2e056}\❤≸⋙\Ⱒ☠⍨\ﯹ๛\{09ce9126-9945-11bf-4d74-f194d4b2e056}\U\00000008.@ --> [Trojan.0Access]
Infected: c:\Users\Tom\AppData\Local\Google\Desktop\Install\{09ce9126-9945-11bf-4d74-f194d4b2e056}\❤≸⋙\Ⱒ☠⍨\ﯹ๛\{09ce9126-9945-11bf-4d74-f194d4b2e056}\U\80000000.@ --> [Trojan.0Access]
Infected: c:\Users\Tom\AppData\Local\Google\Desktop\Install\{09ce9126-9945-11bf-4d74-f194d4b2e056}\❤≸⋙\Ⱒ☠⍨\ﯹ๛\{09ce9126-9945-11bf-4d74-f194d4b2e056}\U\80000064.@ --> [Trojan.0Access]
Infected: c:\Users\Tom\AppData\Local\Google\Desktop\Install\{09ce9126-9945-11bf-4d74-f194d4b2e056} --> [Trojan.0Access]
Scan finished
=======================================


Removal queue found; removal started
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\bootstrap_0_1_31459328_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_r.mbam...
Removal finished
 

 

rkill:

 

Rkill 2.0.3 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 08/16/2013 09:28:44 PM in x64 mode.
Windows Version: Windows 7

Checking for Windows services to stop.

 * No malware services found to stop.

Checking for processes to terminate.

 * No malware processes found to kill.

Checking Registry for malware related settings.

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks.

 * No issues found.

Restarting Explorer.exe in order to apply changes.

Program finished at: 08/16/2013 09:28:57 PM
Execution time: 0 hours(s), 0 minute(s), and 12 seconds(s)
 

 

 

 



#4 Broni

Broni

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Posted 16 August 2013 - 03:44 PM

You're infected with ZeroAccess rootkit.

It'll require elevated help.

 

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


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#5 Sin is Jecht

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Posted 16 August 2013 - 04:32 PM

OK, I've followed the instructions and created the topic in malware removal.

 

Thank you for your time.

 

-Tom



#6 Broni

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Posted 16 August 2013 - 06:01 PM

thumbsup-thumbs-up-approve-ok-smiley-emo


My Website

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