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Only Malwarebytes detects, but does not remove

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2 replies to this topic

#1 booboo2968


  • Members
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  • Local time:04:19 AM

Posted 15 August 2013 - 09:25 AM

All the windows 7 machines in on Domain have been scanned with Malwarebytes Free or trial version.
There are slight variations on the results from one machine to the next but no other retection tool is able to detect the infection and it will not clean.
Here is a log from one of the machines as a sample:


*Malwarebytes Anti-Malware



Database version: v2013.08.14.01


Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 10.0.9200.16635

Administrator :: PC-101 [administrator]


8/13/2013 7:56:31 PM


Files Detected: 77

c:\windows\system32\system32\skype.exe (Backdoor.Agent.SK) -> Delete on reboot.

c:\windows\syswow64\system32\skype.exe (Backdoor.Agent.SK) -> Delete on reboot.

c:\windows\system32\cerberus\jusched.exe (Trojan.Backdoor) -> Delete on reboot.

c:\windows\syswow64\cerberus\jusched.exe (Trojan.Backdoor) -> Delete on reboot.

c:\windows\system32\msdcsc\skype.exe (Backdoor.Agent.DC) -> Delete on reboot.

c:\windows\syswow64\msdcsc\skype.exe (Backdoor.Agent.DC) -> Delete on reboot.

c:\windows\installdir\skype.exe (Trojan.Backdoor) -> Delete on reboot.

c:\program files\adobe updater\jusched.exe (Trojan.Agent) -> Delete on reboot.

c:\program files (x86)\adobe updater\jusched.exe (Trojan.Agent) -> Delete on reboot.

c:\drivers\javaplugin\jusched.exe (Trojan.Banker) -> Delete on reboot.

c:\program files\install\skype.exe (Trojan.Banker) -> Delete on reboot.

c:\program files (x86)\install\skype.exe (Trojan.Banker) -> Delete on reboot.

c:\windows\system32\update\skype.exe (Backdoor.Bifrose) -> Delete on reboot.

c:\windows\syswow64\update\skype.exe (Backdoor.Bifrose) -> Delete on reboot.

c:\arquivos de programas\jusched.exe (Trojan.Banker) -> Delete on reboot.

c:\windows\skype\skype.exe (Trojan.Agent) -> Delete on reboot.

c:\programdata\update\bot\\jusched.exe (Backdoor.Agent) -> Delete on reboot.

c:\users\administrator\appdata\roaming\update\bot\\jusched.exe (Backdoor.Agent) -> Delete on reboot.

c:\users\gpatel\appdata\roaming\update\bot\\jusched.exe (Backdoor.Agent) -> Delete on reboot.

c:\users\mcollins\appdata\roaming\update\bot\\jusched.exe (Backdoor.Agent) -> Delete on reboot.

c:\windows\serviceprofiles\localservice\appdata\roaming\update\bot\\jusched.exe (Backdoor.Agent) -> Delete on reboot.

c:\windows\serviceprofiles\networkservice\appdata\roaming\update\bot\\jusched.exe (Backdoor.Agent) -> Delete on reboot.

c:\windows\system32\config\systemprofile\appdata\roaming\update\bot\\jusched.exe (Backdoor.Agent) -> Delete on reboot.

c:\programdata\javavm\jusched.exe (Trojan.Agent) -> Delete on reboot.

c:\users\administrator\appdata\roaming\javavm\jusched.exe (Trojan.Agent) -> Delete on reboot.

c:\users\gpatel\appdata\roaming\javavm\jusched.exe (Trojan.Agent) -> Delete on reboot.

c:\users\mcollins\appdata\roaming\javavm\jusched.exe (Trojan.Agent) -> Delete on reboot.

c:\windows\serviceprofiles\localservice\appdata\roaming\javavm\jusched.exe (Trojan.Agent) -> Delete on reboot.

c:\windows\serviceprofiles\networkservice\appdata\roaming\javavm\jusched.exe (Trojan.Agent) -> Delete on reboot.

c:\windows\system32\config\systemprofile\appdata\roaming\javavm\jusched.exe (Trojan.Agent) -> Delete on reboot.

c:\windows\iphone\skype.exe (Trojan.Agent) -> Delete on reboot.

c:\windows\system32\install\skype.exe (Backdoor.Agent) -> Delete on reboot.

c:\windows\syswow64\install\skype.exe (Backdoor.Agent) -> Delete on reboot.

c:\program files\746301ae\jusched.exe (Backdoor.IRCBot) -> Delete on reboot.

c:\program files (x86)\746301ae\jusched.exe (Backdoor.IRCBot) -> Delete on reboot.

c:\programdata\java\jusched.exe (Trojan.FakeJava) -> Delete on reboot.

c:\users\administrator\appdata\roaming\java\jusched.exe (Trojan.FakeJava) -> Delete on reboot.

c:\users\gpatel\appdata\roaming\java\jusched.exe (Trojan.FakeJava) -> Delete on reboot.

c:\users\mcollins\appdata\roaming\java\jusched.exe (Trojan.FakeJava) -> Delete on reboot.

c:\windows\serviceprofiles\localservice\appdata\roaming\java\jusched.exe (Trojan.FakeJava) -> Delete on reboot.

c:\windows\serviceprofiles\networkservice\appdata\roaming\java\jusched.exe (Trojan.FakeJava) -> Delete on reboot.

c:\windows\system32\config\systemprofile\appdata\roaming\java\jusched.exe (Trojan.FakeJava) -> Delete on reboot.

c:\windows\system32\yahoo\skype.exe (Backdoor.Agent) -> Delete on reboot.

c:\windows\syswow64\yahoo\skype.exe (Backdoor.Agent) -> Delete on reboot.

c:\users\administrator\appdata\local\skype\skype.exe (Trojan.Ransom) -> Delete on reboot.

c:\users\gpatel\appdata\local\skype\skype.exe (Trojan.Ransom) -> Delete on reboot.

c:\users\mcollins\appdata\local\skype\skype.exe (Trojan.Ransom) -> Delete on reboot.

c:\users\public\appdata\local\skype\skype.exe (Trojan.Ransom) -> Delete on reboot.

c:\windows\serviceprofiles\localservice\appdata\local\skype\skype.exe (Trojan.Ransom) -> Delete on reboot.

c:\windows\serviceprofiles\networkservice\appdata\local\skype\skype.exe (Trojan.Ransom) -> Delete on reboot.

c:\windows\system32\config\systemprofile\appdata\local\skype\skype.exe (Trojan.Ransom) -> Delete on reboot.

c:\users\administrator\local settings\application data\skype\skype.exe (Trojan.Ransom) -> Delete on reboot.

c:\users\gpatel\local settings\application data\skype\skype.exe (Trojan.Ransom) -> Delete on reboot.

c:\users\mcollins\local settings\application data\skype\skype.exe (Trojan.Ransom) -> Delete on reboot.

c:\users\public\local settings\application data\skype\skype.exe (Trojan.Ransom) -> Delete on reboot.

c:\windows\serviceprofiles\localservice\local settings\application data\skype\skype.exe (Trojan.Ransom) -> Delete on reboot.

c:\windows\serviceprofiles\networkservice\local settings\application data\skype\skype.exe (Trojan.Ransom) -> Delete on reboot.

c:\windows\system32\config\systemprofile\local settings\application data\skype\skype.exe (Trojan.Ransom) -> Delete on reboot.

c:\windows defiender\jusched.exe (Trojan.Banker) -> Delete on reboot.

c:\programdata\systeme32\skype.exe (Backdoor.Agent) -> Delete on reboot.

c:\users\administrator\appdata\roaming\systeme32\skype.exe (Backdoor.Agent) -> Delete on reboot.

c:\users\gpatel\appdata\roaming\systeme32\skype.exe (Backdoor.Agent) -> Delete on reboot.

c:\users\mcollins\appdata\roaming\systeme32\skype.exe (Backdoor.Agent) -> Delete on reboot.

c:\windows\serviceprofiles\localservice\appdata\roaming\systeme32\skype.exe (Backdoor.Agent) -> Delete on reboot.

c:\windows\serviceprofiles\networkservice\appdata\roaming\systeme32\skype.exe (Backdoor.Agent) -> Delete on reboot.

c:\windows\system32\config\systemprofile\appdata\roaming\systeme32\skype.exe (Backdoor.Agent) -> Delete on reboot.

c:\program files\systeme32\skype.exe (Backdoor.Agent) -> Delete on reboot.

c:\program files (x86)\systeme32\skype.exe (Backdoor.Agent) -> Delete on reboot.

c:\windows\system32\messeger\skype.exe (Backdoor.Agent) -> Delete on reboot.

c:\windows\syswow64\messeger\skype.exe (Backdoor.Agent) -> Delete on reboot.

c:\programdata\java\java update\jusched.exe (Trojan.Agent) -> Delete on reboot.

c:\users\administrator\appdata\roaming\java\java update\jusched.exe (Trojan.Agent) -> Delete on reboot.

c:\users\gpatel\appdata\roaming\java\java update\jusched.exe (Trojan.Agent) -> Delete on reboot.

c:\users\mcollins\appdata\roaming\java\java update\jusched.exe (Trojan.Agent) -> Delete on reboot.

c:\windows\serviceprofiles\localservice\appdata\roaming\java\java update\jusched.exe (Trojan.Agent) -> Delete on reboot.

c:\windows\serviceprofiles\networkservice\appdata\roaming\java\java update\jusched.exe (Trojan.Agent) -> Delete on reboot.

c:\windows\system32\config\systemprofile\appdata\roaming\java\java update\jusched.exe (Trojan.Agent) -> Delete on reboot.





Thank you, in advance for your input.


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#2 nasdaq


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  • Local time:05:19 AM

Posted 18 August 2013 - 01:08 PM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.

Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete tab follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).

thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.

Please download and run this DDS Scanning Tool. Nothing will be deleted. It will just give me some additional information about your system.

Download DDS by sUBs from one of the following links, if you no longer have it available. Save it to your desktop.

1: DDS.scr (Not recommended if you use Chrome to download this .scr file. Use the other options.)
2: DDS.pif

Double click on the DDS icon, allow it to run.
A small box will open, with an explanation about the tool. No input is needed, the scan is running.
Notepad will open with the results.
Follow the instructions that pop up for posting the results.
Please note: You may have to disable any script protection running if the scan fails to run.


Please just paste the contents of the DDS.txt log in your next post. DO NOT attach the log.

Third party programs if not up to date can be the cause of infiltration an infection.

Please restart the computer before running this security check.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.

Please paste the logs in your next reply, DO NOT ATTACH THEM
Let me know what problem persists.

#3 nasdaq


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  • Location:Montreal, QC. Canada
  • Local time:05:19 AM

Posted 24 August 2013 - 09:29 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

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