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security essentials and defender no longer work


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5 replies to this topic

#1 mrsteve0924

mrsteve0924

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  • Local time:05:37 PM

Posted 15 August 2013 - 01:16 AM

I fired up my wife's laptop the other day and noticed no MS essentials icon in the system tray. Turns out it wasnt running so I tried starting it and this is where I started noticing some problems. I got this error.  "windows cannot access the specified path or file..." i tried posting a screen shot but forum rejected it.

 

Same error with WIndows Defender. I checked security permissions and those were all set correctly.   I ran malewarebytes, hitmanpro and avast. they found 1 or 2 infections. honestly, i forgot the names and neglected to make note of them. but i am pretty sure they are gone, but now dealing with the damage.

 

since windows defender isnt working i have a hard time downloading files from interenet since this is the program that usually scans the downloads for viruses.  IE always reports the file as having a virus and deletes it.  ive gotten around that by using firefox and turning off the scanning after download parameter.

 

any method i use to try to fix this brings up other issues.  windows update wont work.  powershell refuses to start and i get .net framework warnings as well.  these have effectively prevented me from installing some potential fixes. also, USB memory drives will not be recognized.

 

i have read other threads here with similar issues.  hoping someone can help me

 

thank  you

 

OS: windows vista SP2

 

 



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#2 Broni

Broni

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  • Local time:02:37 PM

Posted 15 August 2013 - 07:36 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 mrsteve0924

mrsteve0924
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Posted 16 August 2013 - 01:07 AM

posted results. thank you!

 

 

Results of screen317's Security Check version 0.99.72  
 Windows Vista Service Pack 2 x86 (UAC is disabled!)  
 Internet Explorer 9  
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:``````````````
 Windows Security Center service is not running! This report may not be accurate!
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300  
 JavaFX 2.1.0    
 Java™ 7 Update 4  
 Java version out of Date!
 Adobe Flash Player     11.8.800.94  
 Adobe Reader 9 Adobe Reader out of Date!
 Mozilla Firefox (23.0)
 Google Chrome 28.0.1500.72  
 Google Chrome 28.0.1500.95  
````````Process Check: objlist.exe by Laurent````````  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 2 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````

 

 

 

Farbar Service Scanner Version: 14-08-2013 01
Ran by marie (administrator) on 15-08-2013 at 22:06:48
Running from "C:\Users\marie\Downloads"
Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.

MpsSvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking LEGACY_MpsSvc: ATTENTION!=====> Unable to open LEGACY_MpsSvc\0000 registry key. The key does not exist.

bfe Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking LEGACY_bfe: ATTENTION!=====> Unable to open LEGACY_bfe\0000 registry key. The key does not exist.


Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

wscsvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking LEGACY_wscsvc: ATTENTION!=====> Unable to open LEGACY_wscsvc\0000 registry key. The key does not exist.

Security Center Notification Icon =====> Unable to open HKLM\...\ShellServiceObjects\{FD6905CE-952F-41F1-9A6F-135D9C6622CC} key. The key does not exist.


Windows Update:
============
BITS Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
Checking LEGACY_BITS: ATTENTION!=====> Unable to open LEGACY_BITS\0000 registry key. The key does not exist.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is OK.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============
Checking Start type of SharedAccess: ATTENTION!=====> Unable to retrieve start type of SharedAccess. The value does not exist.
Checking ImagePath of SharedAccess: ATTENTION!=====> Unable to retrieve ImagePath of SharedAccess. The value does not exist.
Checking ServiceDll of SharedAccess: ATTENTION!=====> Unable to retrieve ServiceDll of SharedAccess. The value does not exist.
Checking Start type of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.
Checking ImagePath of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.
Checking ServiceDll of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.


File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys
[2013-05-10 22:29] - [2013-01-04 07:28] - 0914792 ____A (Microsoft Corporation) 3535CD93F944C00F098E73E12EE7FEB6

C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit

ATTENTION!=====> C:\Program Files\Windows Defender\MpSvc.dll Reparse point on file detected.

C:\Windows\system32\ipnathlp.dll => MD5 is legit
C:\Windows\system32\iphlpsvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit


**** End of log ****

 

 

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by marie (administrator) on 15-08-2013 at 22:11:21
Running from "C:\Users\marie\Downloads"
Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

::1             localhost

127.0.0.1       localhost

========================= IP Configuration: ================================

Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0) = Local Area Connection (Disconnected)
Intel® WiFi Link 5100 AGN = Wireless Network Connection (Connected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : marie-laptop
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : home

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Intel® WiFi Link 5100 AGN
   Physical Address. . . . . . . . . : 00-22-FA-90-32-5C
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::40f9:4a2b:985a:6e53%14(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, August 14, 2013 1:11:42 PM
   Lease Expires . . . . . . . . . . : Friday, August 16, 2013 9:47:44 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 218112762
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-68-D0-34-00-23-8B-A4-54-15
   DNS Servers . . . . . . . . . . . : 192.168.1.1
                                       68.237.161.12
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 00-24-7E-43-53-E4
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.{A7C490A8-A69A-4CA1-84F0-E00BDA975A2E}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.home
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 02-00-54-55-4E-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  Wireless_Broadband_Router.home
Address:  192.168.1.1

Name:    google.com
Addresses:  2607:f8b0:4006:802::1000
      173.194.43.1
      173.194.43.5
      173.194.43.8
      173.194.43.7
      173.194.43.3
      173.194.43.14
      173.194.43.9
      173.194.43.0
      173.194.43.6
      173.194.43.2
      173.194.43.4



Pinging google.com [173.194.43.3] with 32 bytes of data:

Reply from 173.194.43.3: bytes=32 time=9ms TTL=250

Reply from 173.194.43.3: bytes=32 time=12ms TTL=250



Ping statistics for 173.194.43.3:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 9ms, Maximum = 12ms, Average = 10ms

Server:  Wireless_Broadband_Router.home
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  98.139.183.24
      98.138.253.109
      206.190.36.45



Pinging yahoo.com [206.190.36.45] with 32 bytes of data:

Reply from 206.190.36.45: bytes=32 time=87ms TTL=248

Reply from 206.190.36.45: bytes=32 time=96ms TTL=248



Ping statistics for 206.190.36.45:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 87ms, Maximum = 96ms, Average = 91ms



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
 14 ...00 22 fa 90 32 5c ...... Intel® WiFi Link 5100 AGN
 12 ...00 24 7e 43 53 e4 ...... Bluetooth Device (Personal Area Network)
  1 ........................... Software Loopback Interface 1
 15 ...00 00 00 00 00 00 00 e0  isatap.{A7C490A8-A69A-4CA1-84F0-E00BDA975A2E}
 16 ...00 00 00 00 00 00 00 e0  isatap.home
 13 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.3     30
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.3    286
      192.168.1.3  255.255.255.255         On-link       192.168.1.3    286
    192.168.1.255  255.255.255.255         On-link       192.168.1.3    286
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.3    286
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.3    286
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 14    286 fe80::/64                On-link
 14    286 fe80::40f9:4a2b:985a:6e53/128
                                    On-link
  1    306 ff00::/8                 On-link
 14    286 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 mswsock.dll [File Not found] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"

Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 mswsock.dll [File Not found] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\System32\mswsock.dll"

Catalog5 06 C:\Windows\system32\winrnr.dll [19968] (Microsoft Corporation)
Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 08 C:\Windows\system32\wshbth.dll [34304] (Microsoft Corporation)
Catalog9 01 mswsock.dll [File not found] (Microsoft Corporation)
Catalog9 02 mswsock.dll [File not found] (Microsoft Corporation)
Catalog9 03 mswsock.dll [File not found] (Microsoft Corporation)
Catalog9 04 mswsock.dll [File not found] (Microsoft Corporation)
Catalog9 05 mswsock.dll [File not found] (Microsoft Corporation)
Catalog9 06 mswsock.dll [File not found] (Microsoft Corporation)
Catalog9 07 mswsock.dll [File not found] (Microsoft Corporation)
Catalog9 08 mswsock.dll [File not found] (Microsoft Corporation)
Catalog9 09 mswsock.dll [File not found] (Microsoft Corporation)
Catalog9 10 mswsock.dll [File not found] (Microsoft Corporation)
Catalog9 11 mswsock.dll [File not found] (Microsoft Corporation)
Catalog9 12 mswsock.dll [File not found] (Microsoft Corporation)
Catalog9 13 mswsock.dll [File not found] (Microsoft Corporation)
Catalog9 14 mswsock.dll [File not found] (Microsoft Corporation)
Catalog9 15 mswsock.dll [File not found] (Microsoft Corporation)
Catalog9 16 mswsock.dll [File not found] (Microsoft Corporation)
Catalog9 17 mswsock.dll [File not found] (Microsoft Corporation)
Catalog9 18 mswsock.dll [File not found] (Microsoft Corporation)
Catalog9 19 mswsock.dll [File not found] (Microsoft Corporation)
Catalog9 20 mswsock.dll [File not found] (Microsoft Corporation)
Catalog9 21 mswsock.dll [File not found] (Microsoft Corporation)
Catalog9 22 mswsock.dll [File not found] (Microsoft Corporation)
Catalog9 23 mswsock.dll [File not found] (Microsoft Corporation)
Catalog9 24 mswsock.dll [File not found] (Microsoft Corporation)
Catalog9 25 mswsock.dll [File not found] (Microsoft Corporation)
Catalog9 26 mswsock.dll [File not found] (Microsoft Corporation)
Catalog9 27 mswsock.dll [File not found] (Microsoft Corporation)
Catalog9 28 mswsock.dll [File not found] (Microsoft Corporation)
Catalog9 29 mswsock.dll [File not found] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/15/2013 10:11:34 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 29547105

Error: (08/15/2013 10:11:34 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 29547105

Error: (08/15/2013 10:11:34 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (08/15/2013 10:11:33 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 29546091

Error: (08/15/2013 10:11:33 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 29546091

Error: (08/15/2013 10:11:33 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (08/15/2013 10:11:32 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 29545092

Error: (08/15/2013 10:11:32 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 29545092

Error: (08/15/2013 10:11:32 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (08/15/2013 10:11:31 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 29544094


System errors:
=============
Error: (08/14/2013 06:24:07 PM) (Source: DCOM) (User: )
Description: {E579AB5F-1CC4-44B4-BED9-DE0991FF0623}

Error: (08/14/2013 01:14:04 PM) (Source: WMPNetworkSvc) (User: )
Description: WMPNetworkSvc0x80070424

Error: (08/14/2013 01:13:02 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (08/14/2013 01:11:59 PM) (Source: WMPNetworkSvc) (User: )
Description: WMPNetworkSvc0x80070424

Error: (08/14/2013 00:56:19 AM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.

Error: (08/14/2013 00:56:12 AM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.

Error: (08/14/2013 00:56:07 AM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.

Error: (08/14/2013 00:56:01 AM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.

Error: (08/14/2013 00:55:56 AM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.

Error: (08/14/2013 00:55:50 AM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.


Microsoft Office Sessions:
=========================
Error: (08/15/2013 10:11:34 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 29547105

Error: (08/15/2013 10:11:34 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 29547105

Error: (08/15/2013 10:11:34 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (08/15/2013 10:11:33 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 29546091

Error: (08/15/2013 10:11:33 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 29546091

Error: (08/15/2013 10:11:33 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (08/15/2013 10:11:32 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 29545092

Error: (08/15/2013 10:11:32 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 29545092

Error: (08/15/2013 10:11:32 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (08/15/2013 10:11:31 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 29544094


CodeIntegrity Errors:
===================================
  Date: 2013-08-13 00:28:45.861
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-13 00:28:45.674
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-13 00:28:45.502
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-13 00:28:45.268
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-13 00:28:45.081
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-13 00:28:44.862
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-13 00:24:54.829
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-13 00:24:54.626
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-13 00:24:54.439
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-13 00:24:54.236
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

32 Bit HP CIO Components Installer (Version: 6.1.1)
Acrobat.com (Version: 0.0.0)
Acrobat.com (Version: 1.1.377)
Activation Assistant for the 2007 Microsoft Office suites
Activation Assistant for the 2007 Microsoft Office suites (Version: 1.0)
ActiveCheck component for HP Active Support Library (Version: 3.0.0.2)
Adobe AIR (Version: 1.0.4990)
Adobe AIR (Version: 1.0.8.4990)
Adobe Flash Player 11 ActiveX (Version: 11.2.202.233)
Adobe Flash Player 11 Plugin (Version: 11.8.800.94)
Adobe Reader 9.5.2 (Version: 9.5.2)
Adobe Shockwave Player (Version: 11.0)
AIM 7
Amazon MP3 Downloader 1.0.17 (Version: 1.0.17)
Apple Application Support (Version: 2.3.4)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
Bonjour (Version: 3.0.0.10)
Canon Inkjet Printer Driver Add-On Module
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
CyberLink DVD Suite (Version: 6.0.2126)
Download Updater (AOL LLC)
EaseUS Partition Master 9.2.2
EaseUS Todo Backup Home 6.0 Trial (Version: 6.0)
ESU for Microsoft Vista (Version: 1.0.0)
Facebook Video Calling 1.2.0.287 (Version: 1.2.287)
Fast Browser Search (My Web Tattoo) (Version: 2.0)
FrostWire 4.21.1 (Version: 4.21.1.0)
Glary Utilities 2.29.0.1032 (Version: 2.29.0.1032)
Google Chrome (Version: 28.0.1500.95)
Google Earth (Version: 7.1.1.1888)
Google Update Helper (Version: 1.3.21.153)
GoToMeeting 5.1.0.880 (Version: 5.1.0.880)
HP Active Support Library (Version: 3.1.6.1)
HP Customer Experience Enhancements (Version: 5.7.0.2664)
HP Doc Viewer (Version: 1.03.0001)
HP Games (Version: 1.0.0.71)
HP Help and Support (Version: 2.1.0.0)
HP Integrated Module with Bluetooth wireless technology 6.0.1.6204 (Version: 6.0.1.6204)
HP MediaSmart DVD (Version: 2.0.2126)
HP MediaSmart Music/Photo/Video (Version: 2.0.2125)
HP MediaSmart SmartMenu (Version: 2.0.8)
HP MediaSmart TV (Version: 2.0.0924)
HP MediaSmart Webcam (Version: 2.0.0926)
HP Photosmart Plus B209a-m All-In-One Driver 13.0 Rel .6 (Version: 13.0)
HP Quick Launch Buttons 6.40 H2 (Version: 6.40 H2)
HP Smart Web Printing (Version: 110.0.19061)
HP Total Care Advisor (Version: 2.4.4941.2798)
HP Update (Version: 4.000.010.008)
HP User Guides 0128 (Version: 1.00.0000)
HP Wireless Assistant (Version: 3.00 K2)
HPAsset component for HP Active Support Library (Version: 3.0.2.2)
HPNetworkAssistant (Version: 1.1.70)
HPTCSSetup (Version: 1.1.1955.2793)
IDT Audio (Version: 1.0.6087.0)
Intel® Graphics Media Accelerator Driver
Internet Explorer Toolbar 4.8 by SweetPacks (Version: 4.8.0000)
iTunes (Version: 11.0.4.4)
Java Auto Updater (Version: 2.1.6.0)
Java™ 7 Update 4 (Version: 7.0.40)
JavaFX 2.1.0 (Version: 2.1.0)
Juno Preloader (Version: 1.0.0)
K-Lite Codec Pack 9.2.0 (Full) (Version: 9.2.0)
LabelPrint (Version: 2.5.0919)
LeapFrog Connect (Version: 2.8.7.11034)
LeapFrog Leapster2 Plugin (Version: 2.8.7.11034)
LeapFrog Tag Plugin (Version: 2.8.7.11034)
LimeWire 5.1.3 (Version: 5.1.3)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Live Search Toolbar (Version: 3.0.541.0)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office XP Media Content (Version: 10.0.2619.0)
Microsoft Office XP Small Business (Version: 10.0.6626.0)
Microsoft Security Client (Version: 4.2.0223.1)
Microsoft Security Essentials (Version: 4.2.223.1)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 9.7.0621)
MiniTool Partition Wizard Home Edition 8.0
Motorola Driver Installation 3.2.0 (Version: 3.2.0)
Mozilla Firefox 23.0 (x86 en-US) (Version: 23.0)
Mozilla Maintenance Service (Version: 23.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
muvee Reveal (Version: 7.0.35.6951)
MyFreeCodec
Network (Version: 130.0.374.000)
NetZero Preloader (Version: 1.0.0)
Norton Internet Security (Version: 16.0.0.125)
PANTECH Handset USB Driver V2 (Version: 1.1.4583.1215)
Pantech PCSuite (Version: 1.0)
Power2Go (Version: 6.0.2119)
PowerDirector (Version: 7.0.2119)
ProtectSmart Hard Drive Protection (Version: 3.10 A7)
PS_AIO_06_B209a-m_SW_Min (Version: 130.0.373.000)
QuickTime (Version: 7.64.17.73)
Realtek 8169 8168 8101E 8102E Ethernet Driver (Version: 1.00.0000)
Realtek USB 2.0 Card Reader (Version: 3.0.1.3)
Remote Administrator v2.1
Revo Uninstaller 1.95 (Version: 1.95)
SAMSUNG USB Driver for Mobile Phones (Version: 1.5.16.0)
Scan (Version: 13.0.0.0)
Skype™ 6.0 (Version: 6.0.126)
Slingbox - Watch Your TV Anywhere (Version: 1.0.0)
SlingPlayer (Version: 1.04.0206)
Spelling Dictionaries Support For Adobe Reader 9 (Version: 9.0.0)
SPORE Creature Creator Trial Edition (Version: 1.00.0000)
Synaptics Pointing Device Driver (Version: 11.1.18.0)
Toolbox (Version: 130.0.648.000)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Updater By SweetPacks 2.0.0.586 (Version: 2.0.0.586)
Use the entry named LeapFrog Connect to uninstall (LeapFrog Leapster2 Plugin)
Use the entry named LeapFrog Connect to uninstall (LeapFrog Tag Plugin) (Version: 2.8.7.11034)
Viewpoint Media Player
VoiceOver Kit (Version: 1.42.128.0)
Windows Driver Package - ENE (enecir) HIDClass  (09/04/2008 2.6.0.0) (Version: 09/04/2008 2.6.0.0)
Windows Driver Package - LeapFrog (FlyUsb) USB  (11/05/2008 1.1.1.0) (Version: 11/05/2008 1.1.1.0)
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012) (Version: 09/10/2009 02.03.05.012)

========================= Devices: ================================

Name: Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
Description: Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Realtek
Service: RTL8169
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: Photosmart Plus B209a-m
Description: Photosmart Plus B209a-m
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service:
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: Officejet J4680 series
Description: Officejet J4680 series
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service:
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: Photosmart C309a series
Description: Photosmart C309a series
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service:
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


========================= Memory info: ===================================

Percentage of memory in use: 51%
Total physical RAM: 3002.45 MB
Available physical RAM: 1450.95 MB
Total Pagefile: 6211.17 MB
Available Pagefile: 4939.63 MB
Total Virtual: 2047.88 MB
Available Virtual: 1947.41 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:221.77 GB) (Free:129.9 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:11.11 GB) (Free:1.84 GB) NTFS

========================= Users: ========================================

User accounts for \\MARIE-LAPTOP

Administrator            Guest                    marie                    


**** End of log ****
 

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.08.15.06

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
marie :: MARIE-LAPTOP [administrator]

8/15/2013 10:14:19 PM
mbam-log-2013-08-15 (22-14-19).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 229390
Time elapsed: 9 minute(s), 15 second(s)

Memory Processes Detected: 1
C:\Program Files\Updater By SweetPacks\ExtensionUpdaterService.exe (PUP.Optional.SweetPacks.A) -> 2740 -> Delete on reboot.

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 23
HKLM\SYSTEM\CurrentControlSet\Services\Updater By SweetPacks (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
HKCR\CLSID\{7D4F1959-3F72-49d5-8E59-F02F8AA6815D} (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
HKCR\TypeLib\{1D5A4199-956E-49BC-B89F-6A35C57C0D13} (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
HKCR\Interface\{A36867C6-302D-49FC-9D8E-1EB037B5F1AB} (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
HKCR\Extension.ExtensionHelperObject.1 (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
HKCR\Extension.ExtensionHelperObject (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7D4F1959-3F72-49D5-8E59-F02F8AA6815D} (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{7D4F1959-3F72-49D5-8E59-F02F8AA6815D} (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{7D4F1959-3F72-49D5-8E59-F02F8AA6815D} (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
HKCR\CLSID\{EEE6C35B-6118-11DC-9C72-001320C79847} (PUP.Optional.SweetPacks) -> Quarantined and deleted successfully.
HKCR\TypeLib\{EEE6C35E-6118-11DC-9C72-001320C79847} (PUP.Optional.SweetPacks) -> Quarantined and deleted successfully.
HKCR\Interface\{EEE6C358-6118-11DC-9C72-001320C79847} (PUP.Optional.SweetPacks) -> Quarantined and deleted successfully.
HKCR\SWEETIE.IEToolbar.1 (PUP.Optional.SweetPacks) -> Quarantined and deleted successfully.
HKCR\SWEETIE.IEToolbar (PUP.Optional.SweetPacks) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{EEE6C35B-6118-11DC-9C72-001320C79847} (PUP.Optional.SweetPacks) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{EEE6C35B-6118-11DC-9C72-001320C79847} (PUP.Optional.SweetPacks) -> Quarantined and deleted successfully.
HKCR\CLSID\{EEE6C35C-6118-11DC-9C72-001320C79847} (PUP.Optional.SweetPacks) -> Quarantined and deleted successfully.
HKCR\Toolbar3.SWEETIE.1 (PUP.Optional.SweetPacks) -> Quarantined and deleted successfully.
HKCR\Toolbar3.SWEETIE (PUP.Optional.SweetPacks) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{EEE6C35C-6118-11DC-9C72-001320C79847} (PUP.Optional.SweetPacks) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{EEE6C35C-6118-11DC-9C72-001320C79847} (PUP.Optional.SweetPacks) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{EEE6C35C-6118-11DC-9C72-001320C79847} (PUP.Optional.SweetPacks) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{7D4F1959-3F72-49d5-8E59-F02F8AA6815D}_is1 (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.

Registry Values Detected: 3
HKLM\SOFTWARE\Mozilla\Firefox\Extensions|{7D4F1959-3F72-49D5-8E59-F02F8AA6815D} (PUP.Optional.SweetPacks.A) -> Data: C:\Program Files\Updater By SweetPacks\Firefox -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar|{EEE6C35B-6118-11DC-9C72-001320C79847} (PUP.Optional.SweetPacks) -> Data:  -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Mozilla\Firefox\Extensions\{7D4F1959-3F72-49d5-8E59-F02F8AA6815D} (PUP.Optional.SweetPacks.A) -> Data:  -> Quarantined and deleted successfully.

Registry Data Items Detected: 1
HKCU\SOFTWARE\Microsoft\Internet Explorer\Main|Start Page (Hijack.StartPage) -> Bad: (http://start.sweetpacks.com/?src=10&st=12&crg=3.5000006.10045&barid={25968CC0-0413-11E3-88A3-00247E4353E4}) Good: (http://www.google.com) -> Quarantined and repaired successfully.

Folders Detected: 13
C:\Program Files\Updater By SweetPacks (PUP.Optional.SweetPacks.A) -> Delete on reboot.
C:\Program Files\Updater By SweetPacks\Firefox (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox\chrome (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox\chrome\content (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox\chrome\content\libraries (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox\chrome\content\resources (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox\chrome\locale (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox\chrome\locale\en-US (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox\chrome\skin (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox\defaults (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox\defaults\preferences (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\libraries (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\resources (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.

Files Detected: 25
C:\Program Files\Updater By SweetPacks\ExtensionUpdaterService.exe (PUP.Optional.SweetPacks.A) -> Delete on reboot.
C:\Program Files\Updater By SweetPacks\Extension32.dll (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll (PUP.Optional.SweetPacks) -> Quarantined and deleted successfully.
C:\Users\marie\AppData\Local\Temp\Shortcut_sweetpacks0613.exe (PUP.Optional.SweetIM) -> Quarantined and deleted successfully.
C:\Users\marie\AppData\Local\Temp\hsbing_717_active.exe (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Users\marie\AppData\Local\Temp\mgsqlite3.7z (PUP.Optional.SweetIM) -> Quarantined and deleted successfully.
C:\Users\marie\AppData\Local\Temp\mgsqlite3.dll (PUP.Optional.SweetIM) -> Quarantined and deleted successfully.
C:\Users\marie\AppData\Local\Temp\1376396636_19793126_768_4.tmp (PUP.Optional.SweetIM) -> Quarantined and deleted successfully.
C:\Users\marie\AppData\Local\Temp\1376396650_19807384_173_6.tmp (PUP.Optional.SweetIM) -> Quarantined and deleted successfully.
C:\Users\marie\AppData\Local\Temp\is-65ALB.tmp\OCSetupHlp.dll (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.
C:\Windows\Installer\12db094.msi (PUP.Optional.SweetIM) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\InstallerHelper.dll (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\unins000.dat (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\unins000.exe (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox\chrome.manifest (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox\install.rdf (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox\chrome\content\main.js (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox\chrome\content\main.xul (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox\chrome\content\libraries\DataExchangeScript.js (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox\chrome\content\resources\localscript.js (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox\chrome\locale\en-US\overlay.dtd (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox\chrome\skin\overlay.css (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox\defaults\preferences\defaults.js (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\libraries\DataExchangeScript.js (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\resources\localscript.js (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.

(end)
 

 

 

Malwarebytes Anti-Rootkit BETA 1.06.1.1005
www.malwarebytes.org

Database version: v2013.08.16.01

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
marie :: MARIE-LAPTOP [administrator]

8/16/2013 1:20:36 AM
mbar-log-2013-08-16 (01-20-36).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUM | P2P
Scan options disabled: PUP
Objects scanned: 234092
Time elapsed: 26 minute(s), 43 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 2
HKCU\SOFTWARE\CLASSES\CLSID\{fbeb8a05-beee-4442-804e-409d6c4515e9} (Hijack.Trojan.Siredef.C) -> No action taken.
HKCU\SOFTWARE\CLASSES\CLSID\{FBEB8A05-BEEE-4442-804E-409D6C4515E9}\INPROCSERVER32 (Trojan.Zaccess) -> No action taken.

Registry Values Detected: 1
HKCU\SOFTWARE\CLASSES\CLSID\{FBEB8A05-BEEE-4442-804E-409D6C4515E9}\INPROCSERVER32| (Trojan.Zaccess) -> Data: C:\$Recycle.Bin\S-1-5-21-2678668209-3085870965-4179618874-1000\$ff24043d55f85ce9a20a8337d9b4b888\n. -> No action taken.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 6
c:\$RECYCLE.BIN\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\U (Trojan.Siredef.C) -> No action taken.
c:\$RECYCLE.BIN\S-1-5-21-2678668209-3085870965-4179618874-1000\$ff24043d55f85ce9a20a8337d9b4b888\U (Trojan.Siredef.C) -> No action taken.
c:\$RECYCLE.BIN\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\L (Trojan.Siredef.C) -> No action taken.
c:\$RECYCLE.BIN\S-1-5-21-2678668209-3085870965-4179618874-1000\$ff24043d55f85ce9a20a8337d9b4b888\L (Trojan.Siredef.C) -> No action taken.
c:\$RECYCLE.BIN\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888 (Trojan.Siredef.C) -> No action taken.
c:\$RECYCLE.BIN\S-1-5-21-2678668209-3085870965-4179618874-1000\$ff24043d55f85ce9a20a8337d9b4b888 (Trojan.Siredef.C) -> No action taken.

Files Detected: 10
c:\$RECYCLE.BIN\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\@ (Trojan.Siredef.C) -> No action taken.
c:\$RECYCLE.BIN\S-1-5-21-2678668209-3085870965-4179618874-1000\$ff24043d55f85ce9a20a8337d9b4b888\@ (Trojan.Siredef.C) -> No action taken.
c:\$RECYCLE.BIN\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\U\00000004.@ (Trojan.Siredef.C) -> No action taken.
c:\$RECYCLE.BIN\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\U\00000008.@ (Trojan.Siredef.C) -> No action taken.
c:\$RECYCLE.BIN\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\U\000000cb.@ (Trojan.Siredef.C) -> No action taken.
c:\$RECYCLE.BIN\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\U\80000000.@ (Trojan.Siredef.C) -> No action taken.
c:\$RECYCLE.BIN\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\U\80000032.@ (Trojan.Siredef.C) -> No action taken.
c:\$RECYCLE.BIN\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\L\00000004.@ (Trojan.Siredef.C) -> No action taken.
c:\$RECYCLE.BIN\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\L\6715e287 (Trojan.Siredef.C) -> No action taken.
c:\$RECYCLE.BIN\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\L\76603ac3 (Trojan.Siredef.C) -> No action taken.

Physical Sectors Detected: 0
(No malicious items detected)

(end)
 

 

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.06.1.1005

© Malwarebytes Corporation 2011-2012

OS version: 6.0.6002 Windows Vista Service Pack 2 x86

Account is Administrative

Internet Explorer version: 9.0.8112.16421

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 1.995000 GHz
Memory total: 3148300288, free: 1644773376

Downloaded database version: v2013.08.16.01
Initializing...
DDA Driver installation error.
Driver installed on boot. Reboot required.

System shutdown occurred
=======================================


---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.06.1.1005

© Malwarebytes Corporation 2011-2012

OS version: 6.0.6002 Windows Vista Service Pack 2 x86

Account is Administrative

Internet Explorer version: 9.0.8112.16421

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 1.995000 GHz
Memory total: 3148300288, free: 2285457408

Initializing...
Done!
Scanning drivers directory: C:\Windows\system32\drivers...
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: C3B4A004

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 63  Numsec = 465092545
    Partition file system is NTFS
    Partition is bootable

    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 465092608  Numsec = 23298048

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 250059350016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-62-488377168-488397168)...
Done!
Infected: c:\$RECYCLE.BIN\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\@ --> [Trojan.Siredef.C]
Infected: c:\$RECYCLE.BIN\S-1-5-21-2678668209-3085870965-4179618874-1000\$ff24043d55f85ce9a20a8337d9b4b888\@ --> [Trojan.Siredef.C]
Infected: HKCU\SOFTWARE\CLASSES\CLSID\{fbeb8a05-beee-4442-804e-409d6c4515e9} --> [Hijack.Trojan.Siredef.C]
Infected: HKCU\SOFTWARE\CLASSES\CLSID\{FBEB8A05-BEEE-4442-804E-409D6C4515E9}\INPROCSERVER32| --> [Trojan.Zaccess]
Infected: HKCU\SOFTWARE\CLASSES\CLSID\{FBEB8A05-BEEE-4442-804E-409D6C4515E9}\INPROCSERVER32 --> [Trojan.Zaccess]
Infected: c:\$RECYCLE.BIN\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\U --> [Trojan.Siredef.C]
Infected: c:\$RECYCLE.BIN\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\U\00000004.@ --> [Trojan.Siredef.C]
Infected: c:\$RECYCLE.BIN\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\U\00000008.@ --> [Trojan.Siredef.C]
Infected: c:\$RECYCLE.BIN\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\U\000000cb.@ --> [Trojan.Siredef.C]
Infected: c:\$RECYCLE.BIN\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\U\80000000.@ --> [Trojan.Siredef.C]
Infected: c:\$RECYCLE.BIN\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\U\80000032.@ --> [Trojan.Siredef.C]
Infected: c:\$RECYCLE.BIN\S-1-5-21-2678668209-3085870965-4179618874-1000\$ff24043d55f85ce9a20a8337d9b4b888\U --> [Trojan.Siredef.C]
Infected: c:\$RECYCLE.BIN\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\L --> [Trojan.Siredef.C]
Infected: c:\$RECYCLE.BIN\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\L\00000004.@ --> [Trojan.Siredef.C]
Infected: c:\$RECYCLE.BIN\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\L\6715e287 --> [Trojan.Siredef.C]
Infected: c:\$RECYCLE.BIN\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888\L\76603ac3 --> [Trojan.Siredef.C]
Infected: c:\$RECYCLE.BIN\S-1-5-21-2678668209-3085870965-4179618874-1000\$ff24043d55f85ce9a20a8337d9b4b888\L --> [Trojan.Siredef.C]
Infected: c:\$RECYCLE.BIN\S-1-5-18\$ff24043d55f85ce9a20a8337d9b4b888 --> [Trojan.Siredef.C]
Infected: c:\$RECYCLE.BIN\S-1-5-21-2678668209-3085870965-4179618874-1000\$ff24043d55f85ce9a20a8337d9b4b888 --> [Trojan.Siredef.C]
Scan finished
=======================================


Removal queue found; removal started
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\bootstrap_0_0_63_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_r.mbam...
Removal finished
 

 

 

Rkill 2.6.0 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 08/16/2013 01:58:07 AM in x86 mode.
Windows Version: Windows Vista ™ Home Premium Service Pack 2

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * ALERT: ZEROACCESS rootkit symptoms found!

     * C:\$Recycle.Bin\S-1-5-21-2678668209-3085870965-4179618874-1000\$ff24043d55f85ce9a20a8337d9b4b888\ [ZA Dir]
     * C:\$Recycle.Bin\S-1-5-21-2678668209-3085870965-4179618874-1000\$ff24043d55f85ce9a20a8337d9b4b888\@ [ZA File]
     * C:\$Recycle.Bin\S-1-5-21-2678668209-3085870965-4179618874-1000\$ff24043d55f85ce9a20a8337d9b4b888\L\ [ZA Dir]
     * C:\$Recycle.Bin\S-1-5-21-2678668209-3085870965-4179618874-1000\$ff24043d55f85ce9a20a8337d9b4b888\U\ [ZA Dir]

 * ALERT: ZEROACCESS Reparse Point/Junction found!

     * C:\Program Files\Microsoft Security Client\Backup => c:\windows\system32\config\ [Dir]
     * C:\Program Files\Microsoft Security Client\DbgHelp.dll => c:\windows\system32\config [File]
     * C:\Program Files\Microsoft Security Client\Drivers => c:\windows\system32\config\ [Dir]
     * C:\Program Files\Microsoft Security Client\en-us => c:\windows\system32\config\ [Dir]
     * C:\Program Files\Microsoft Security Client\EppManifest.dll => c:\windows\system32\config [File]
     * C:\Program Files\Microsoft Security Client\MpAsDesc.dll => c:\windows\system32\config [File]
     * C:\Program Files\Microsoft Security Client\MpClient.dll => c:\windows\system32\config [File]
     * C:\Program Files\Microsoft Security Client\MpCmdRun.exe => c:\windows\system32\config [File]
     * C:\Program Files\Microsoft Security Client\MpCommu.dll => c:\windows\system32\config [File]
     * C:\Program Files\Microsoft Security Client\mpevmsg.dll => c:\windows\system32\config [File]
     * C:\Program Files\Microsoft Security Client\MpOAv.dll => c:\windows\system32\config [File]
     * C:\Program Files\Microsoft Security Client\MpRTP.dll => c:\windows\system32\config [File]
     * C:\Program Files\Microsoft Security Client\MpSvc.dll => c:\windows\system32\config [File]
     * C:\Program Files\Microsoft Security Client\MsMpCom.dll => c:\windows\system32\config [File]
     * C:\Program Files\Microsoft Security Client\MsMpEng.exe => c:\windows\system32\config [File]
     * C:\Program Files\Microsoft Security Client\MsMpLics.dll => c:\windows\system32\config [File]
     * C:\Program Files\Microsoft Security Client\MsMpRes.dll => c:\windows\system32\config [File]
     * C:\Program Files\Microsoft Security Client\msseces.exe => c:\windows\system32\config [File]
     * C:\Program Files\Microsoft Security Client\MsseWat.dll => c:\windows\system32\config [File]
     * C:\Program Files\Microsoft Security Client\NisIpsPlugin.dll => c:\windows\system32\config [File]
     * C:\Program Files\Microsoft Security Client\NisLog.dll => c:\windows\system32\config [File]
     * C:\Program Files\Microsoft Security Client\NisSrv.exe => c:\windows\system32\config [File]
     * C:\Program Files\Microsoft Security Client\NisWFP.dll => c:\windows\system32\config [File]
     * C:\Program Files\Microsoft Security Client\Setup.exe => c:\windows\system32\config [File]
     * C:\Program Files\Microsoft Security Client\SetupRes.dll => c:\windows\system32\config [File]
     * C:\Program Files\Microsoft Security Client\shellext.dll => c:\windows\system32\config [File]
     * C:\Program Files\Microsoft Security Client\sqmapi.dll => c:\windows\system32\config [File]
     * C:\Program Files\Microsoft Security Client\SymSrv.dll => c:\windows\system32\config [File]
     * C:\Program Files\Microsoft Security Client\SymSrv.yes => c:\windows\system32\config [File]
     * C:\Program Files\Windows Defender\en-US => c:\windows\system32\config\ [Dir]
     * C:\Program Files\Windows Defender\MpAsDesc.dll => c:\windows\system32\config [File]
     * C:\Program Files\Windows Defender\MpClient.dll => c:\windows\system32\config [File]
     * C:\Program Files\Windows Defender\MpCmdRun.exe => c:\windows\system32\config [File]
     * C:\Program Files\Windows Defender\MpEvMsg.dll => c:\windows\system32\config [File]
     * C:\Program Files\Windows Defender\MpOAV.dll => c:\windows\system32\config [File]
     * C:\Program Files\Windows Defender\MpRtMon.dll => c:\windows\system32\config [File]
     * C:\Program Files\Windows Defender\MpRtPlug.dll => c:\windows\system32\config [File]
     * C:\Program Files\Windows Defender\MpSigDwn.dll => c:\windows\system32\config [File]
     * C:\Program Files\Windows Defender\MpSoftEx.dll => c:\windows\system32\config [File]
     * C:\Program Files\Windows Defender\MpSvc.dll => c:\windows\system32\config [File]
     * C:\Program Files\Windows Defender\MSASCui.exe => c:\windows\system32\config [File]
     * C:\Program Files\Windows Defender\MsMpCom.dll => c:\windows\system32\config [File]
     * C:\Program Files\Windows Defender\MsMpLics.dll => c:\windows\system32\config [File]
     * C:\Program Files\Windows Defender\MsMpRes.dll => c:\windows\system32\config [File]
     * C:\Windows\winsxs\x86_security-malware-windows-defender-events_31bf3856ad364e35_6.0.6000.16386_none_b3613e39beae266f\MpEvMsg.dll => c:\windows\system32\config [File]
     * C:\Windows\winsxs\x86_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_57bcb0ca582f18c5\MpAsDesc.dll => c:\windows\system32\config [File]
     * C:\Windows\winsxs\x86_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_57bcb0ca582f18c5\MpClient.dll => c:\windows\system32\config [File]
     * C:\Windows\winsxs\x86_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_57bcb0ca582f18c5\MpCmdRun.exe => c:\windows\system32\config [File]
     * C:\Windows\winsxs\x86_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_57bcb0ca582f18c5\MpOAV.dll => c:\windows\system32\config [File]
     * C:\Windows\winsxs\x86_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_57bcb0ca582f18c5\MpRtMon.dll => c:\windows\system32\config [File]
     * C:\Windows\winsxs\x86_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_57bcb0ca582f18c5\MpRtPlug.dll => c:\windows\system32\config [File]
     * C:\Windows\winsxs\x86_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_57bcb0ca582f18c5\MpSigDwn.dll => c:\windows\system32\config [File]
     * C:\Windows\winsxs\x86_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_57bcb0ca582f18c5\MpSvc.dll => c:\windows\system32\config [File]
     * C:\Windows\winsxs\x86_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_57bcb0ca582f18c5\MSASCui.exe => c:\windows\system32\config [File]
     * C:\Windows\winsxs\x86_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_57bcb0ca582f18c5\MsMpCom.dll => c:\windows\system32\config [File]
     * C:\Windows\winsxs\x86_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_57bcb0ca582f18c5\MsMpLics.dll => c:\windows\system32\config [File]
     * C:\Windows\winsxs\x86_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_57bcb0ca582f18c5\MsMpRes.dll => c:\windows\system32\config [File]
     * C:\Windows\winsxs\x86_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_59a829d65550e411\MpAsDesc.dll => c:\windows\system32\config [File]
     * C:\Windows\winsxs\x86_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_59a829d65550e411\MpClient.dll => c:\windows\system32\config [File]
     * C:\Windows\winsxs\x86_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_59a829d65550e411\MpCmdRun.exe => c:\windows\system32\config [File]
     * C:\Windows\winsxs\x86_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_59a829d65550e411\MpOAV.dll => c:\windows\system32\config [File]
     * C:\Windows\winsxs\x86_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_59a829d65550e411\MpRtMon.dll => c:\windows\system32\config [File]
     * C:\Windows\winsxs\x86_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_59a829d65550e411\MpRtPlug.dll => c:\windows\system32\config [File]
     * C:\Windows\winsxs\x86_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_59a829d65550e411\MpSigDwn.dll => c:\windows\system32\config [File]
     * C:\Windows\winsxs\x86_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_59a829d65550e411\MpSoftEx.dll => c:\windows\system32\config [File]
     * C:\Windows\winsxs\x86_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_59a829d65550e411\MpSvc.dll => c:\windows\system32\config [File]
     * C:\Windows\winsxs\x86_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_59a829d65550e411\MSASCui.exe => c:\windows\system32\config [File]
     * C:\Windows\winsxs\x86_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_59a829d65550e411\MsMpCom.dll => c:\windows\system32\config [File]
     * C:\Windows\winsxs\x86_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_59a829d65550e411\MsMpLics.dll => c:\windows\system32\config [File]
     * C:\Windows\winsxs\x86_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_59a829d65550e411\MsMpRes.dll => c:\windows\system32\config [File]

Checking Windows Service Integrity:

 * Windows Firewall Authorization Driver (mpsdrv) is not Running.
   Startup Type set to: Manual

 * BFE [Missing Service]
 * BITS [Missing Service]
 * iphlpsvc [Missing Service]
 * MpsSvc [Missing Service]
 * wscsvc [Missing Service]

 * SharedAccess [Missing ImagePath]

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * HOSTS file entries found:

  127.0.0.1       localhost
  ::1             localhost

Program finished at: 08/16/2013 01:59:38 AM
Execution time: 0 hours(s), 1 minute(s), and 31 seconds(s)
 



#4 Broni

Broni

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Posted 16 August 2013 - 01:56 PM

You're infected with ZeroAccess rootkit.

It'll require elevated help.

 

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 mrsteve0924

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Posted 17 August 2013 - 02:16 AM

thank you.  i have posted the logs in a thread.



#6 Broni

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Posted 17 August 2013 - 08:00 PM

thumbsup-thumbs-up-approve-ok-smiley-emo


My Website

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