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Urgent - Help Needed

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#1 MiserableMike


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Posted 14 August 2013 - 03:41 PM

First off, I am sure that I have no virus, trojan, etc.


In the last 4-5 days my recycle bin has been acting a little strange.


1. Deleted files not showing up in bin but were deleted

2. Files that were in recycle bin could not be deleted, always due to some error

3. The errors are different, but similar:


Error Deleting File Or Folder

Cannot remove folder Dc330: access is denied


Make sure that the disk is not full or write-protected

and that the file is not in use


I have tried many ways to DELETE the Recycle Bin but

even the CMD prompts either cant delete this or will now.


This file  C:\RECYCLER

has this in it   S-1-5-21-776561741-1592454029-1801674531-1004


It looks like a huge directory with many files are here

One is c:\WINDOWS

It looks like this is my Windows directory


Also, when I boot windows I see a black screen. The screen similar to what

you see in booting to safe mode. One entry is Windows. If I wait 30-45 seconds

Windows boots normally


This has me worried as I do not want to reinstall windows


Thanks in advance






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#2 Chris Cosgrove

Chris Cosgrove

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Posted 14 August 2013 - 05:29 PM

The black screen you are seeing before Windows starts is the 'Boot Options Screen'. I suggest that the next time you boot your computer, assuming you get to this screen, don't just let it time out but use the up and Down arrow keys to select an entry near the bottom 'Start in last known good configuration', then press the 'Enter' key. This should restore your computer to a time before this trouble started.


When you select 'Last good config' it can take a few minutes before your computer starts itself - this is normal.


Chris Cosgrove

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