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Windows Update and Defender have stopped working


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#1 curve31

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Posted 13 August 2013 - 11:07 PM

And they are not on the services list. It started because I cannot install my printer's drivers. I can't update the printer list because WU isn't working. I read to start Defender first but I can't get it to work either. Any suggestions?

 



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#2 dc3

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Posted 14 August 2013 - 10:32 AM

What have you tried to start the Defender?

 

You could try this solution suggested by Microsoft Community.

 

You could also try Windows Repair (all in one)

 

Windows Repair (All in one)
 
Please download and install Windows Repair (All in one) at this site.
 
To open the program click on the Start orb startorb_zps06e1f985.png.
 
Click on All Programs.
 
Click on Windows Repair (All in one), this may be listed as Tweaking.com.
 
If you are running Windows Vista, 7, or 8 right click on Windows Repair (All in one)  and then click on Run as administrator.
 
Notice:  You will need to disable your antivirus in order to run this program, for this reason you should run this while off line.
 
Go to Step 2 and click on the Do it button to allow CheckDisk to run. 
 
windowsrepairstep2-1_zps08aed02b.png
 
Go to Step 3 and click on the Do it button to run System File Check.
 
windowsrepairstep3-1_zps935b7603.png
 
Go to Step 4 and click on the Create button under System Restore.
 
windowsrepairstept4-1_zpseb336401.png
 
Go to Start Repairs and click on the Start button.
 
Important: Do not make any changes to the check marks.
 
For those running Windows 8 please note that  Reset Registry Permissions is not checked by design.
 
When the page below opens click on the Start button.
 
windowsrepairstartrepairs-1_zpsa179850d.
 
Please copy and paste the Windows Repair Log in your next post.  This log (_windows_repair_log.txt) is located in the following folder:
 
*  64-bit systems file path - C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs
 
*  32-bit systems file path - C:\Program Files\Tweaking.com\Windows Repair (All in One)\Logs
 
Copy the file path for your version of Windows (32-bit or 64-bit), click on the Start orb startorb_zps06e1f985.png and paste it in the Search all programs and files box.
 
Click on Logs.
 
Click on _Windows_Repair_Logs.
 
Copy and paste this log in your next post. 

Edited by dc3, 14 August 2013 - 10:33 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 curve31

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Posted 14 August 2013 - 07:13 PM

Thank you! All is working now. Even got my printer going!



#4 dc3

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Posted 14 August 2013 - 07:24 PM

Glad to hear it. :thumbup2:


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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