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Malwarebytes said this:PluginInstall.exe (PUP.Optional.Conduit.A) What do i do?


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17 replies to this topic

#1 lindaga35

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Posted 13 August 2013 - 04:43 PM

I deleted it but im afraid it's not gone. can someone please help me?  The pc is running slow and a lot of stuff shows up on the bottom left side of the screen on all browers! It corrects itself if i re freash the page. Thanks so much!



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#2 Broni

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Posted 13 August 2013 - 07:26 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


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#3 lindaga35

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Posted 14 August 2013 - 08:33 AM

ok, im doing all that. but i already have malware bytes installed. do i un install it then re download it? Thanks!

 

I did down load all the others except malware bytes. I will post the logs soon.


Edited by lindaga35, 14 August 2013 - 10:50 AM.


#4 lindaga35

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Posted 14 August 2013 - 09:42 AM

Farbar Service Scanner Version: 14-08-2013 01
Ran by courtney (administrator) on 14-08-2013 at 09:45:40
Running from "C:\Users\courtney\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Attempt to access Yahoo.com returned error: Other errors


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

 

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by courtney (administrator) on 14-08-2013 at 09:52:01
Running from "C:\Users\courtney\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================



========================= IP Configuration: ================================

Realtek RTL8191SE 802.11b/g/n WiFi Adapter = Wireless Network Connection (Connected)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : courtney-HP
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Broadcast
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : Home

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 68-A3-C4-4F-A2-93
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : Home
   Description . . . . . . . . . . . : Realtek RTL8191SE 802.11b/g/n WiFi Adapter
   Physical Address. . . . . . . . . : 68-A3-C4-4F-A2-93
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::1570:9c53:5296:fe79%12(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.254.4(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Tuesday, August 13, 2013 1:56:58 PM
   Lease Expires . . . . . . . . . . : Thursday, February 04, 2021 12:19:33 AM
   Default Gateway . . . . . . . . . : 192.168.254.254
   DHCP Server . . . . . . . . . . . : 192.168.254.254
   DHCPv6 IAID . . . . . . . . . . . : 325624772
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-96-40-88-98-4B-E1-BA-4B-68
   DNS Servers . . . . . . . . . . . : 192.168.254.254
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 98-4B-E1-BA-4B-68
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953c:2085:31a4:3f57:1fb(Preferred)
   Link-local IPv6 Address . . . . . : fe80::2085:31a4:3f57:1fb%15(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 12:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.Home:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : Home
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{025C15F7-E075-4157-9D6A-D7BD5B93219A}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {DAD8E740-6A69-41B6-8EA9-52D8CB130BBF}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{837FAE52-0C3A-49D4-8C08-DC11B228097C}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  MyRouter.Home
Address:  192.168.254.254

DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
Name:    google.com
Addresses:  74.125.140.138
      74.125.140.139
      74.125.140.100
      74.125.140.101
      74.125.140.102
      74.125.140.113

Ping request could not find host google.com. Please check the name and try again.
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  192.168.254.254

DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
Ping request could not find host yahoo.com. Please check the name and try again.

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time=6ms TTL=128
Reply from 127.0.0.1: bytes=32 time=6ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 6ms, Maximum = 6ms, Average = 6ms
===========================================================================
Interface List
 14...68 a3 c4 4f a2 93 ......Microsoft Virtual WiFi Miniport Adapter
 12...68 a3 c4 4f a2 93 ......Realtek RTL8191SE 802.11b/g/n WiFi Adapter
 10...98 4b e1 ba 4b 68 ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
 15...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 11...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
 20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
 19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0  192.168.254.254    192.168.254.4     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
    192.168.254.0    255.255.255.0         On-link     192.168.254.4    281
    192.168.254.4  255.255.255.255         On-link     192.168.254.4    281
  192.168.254.255  255.255.255.255         On-link     192.168.254.4    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.254.4    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.254.4    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 15     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 15     58 2001::/32                On-link
 15    306 2001:0:9d38:953c:2085:31a4:3f57:1fb/128
                                    On-link
 12    281 fe80::/64                On-link
 15    306 fe80::/64                On-link
 12    281 fe80::1570:9c53:5296:fe79/128
                                    On-link
 15    306 fe80::2085:31a4:3f57:1fb/128
                                    On-link
  1    306 ff00::/8                 On-link
 15    306 ff00::/8                 On-link
 12    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [134528] (Microsoft Corporation)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [134528] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 08 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [168304] (Microsoft Corporation)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [168304] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 08 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/14/2013 09:31:13 AM) (Source: ESENT) (User: )
Description: wuaueng.dll (760) SUS20ClientDataStore: The version store for this instance (0) has reached its maximum size of 32Mb. It is likely that a long-running transaction is preventing cleanup of the version store and causing it to build up in size. Updates will be rejected until the long-running transaction has been completely committed or rolled back.

Possible long-running transaction:

    SessionId: 0x0000000000E004A0

    Session-context: 0x00000000

    Session-context ThreadId: 0x0000000000001048

    Cleanup: 1

Error: (08/13/2013 05:30:51 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"1".Error in manifest or policy file "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"2" on line WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1".
Definition is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1".
Please use sxstrace.exe for detailed diagnosis.

Error: (08/13/2013 05:26:46 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"1".Error in manifest or policy file "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"2" on line WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1".
Definition is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1".
Please use sxstrace.exe for detailed diagnosis.

Error: (08/13/2013 02:02:14 PM) (Source: ESENT) (User: )
Description: wuaueng.dll (760) SUS20ClientDataStore: The version store for this instance (0) has reached its maximum size of 32Mb. It is likely that a long-running transaction is preventing cleanup of the version store and causing it to build up in size. Updates will be rejected until the long-running transaction has been completely committed or rolled back.

Possible long-running transaction:

    SessionId: 0x00000000013B04A0

    Session-context: 0x00000000

    Session-context ThreadId: 0x0000000000000A20

    Cleanup: 1

Error: (08/13/2013 02:02:06 PM) (Source: CVHSVC) (User: )
Description: Information only.
(Stream product id=0x0066): Streaming Failed

Error: (08/13/2013 02:01:33 PM) (Source: CVHSVC) (User: )
Description: Information only.
Too many failures while downloading ranges: 2

Error: (08/13/2013 01:57:34 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"1".Error in manifest or policy file "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"2" on line WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1".
Definition is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1".
Please use sxstrace.exe for detailed diagnosis.

Error: (08/13/2013 01:57:29 PM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (08/13/2013 01:57:29 PM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.

Context: Windows Application


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (08/13/2013 01:57:29 PM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)


System errors:
=============
Error: (08/13/2013 04:38:07 PM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

Error: (08/13/2013 01:57:29 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (08/13/2013 01:57:29 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-1073473535.

Error: (08/13/2013 01:38:06 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the PlugPlay service.

Error: (08/13/2013 07:28:50 AM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{F8B22C3B-8A70-4B43-91D2-BA7D9ADF8568}.
The backup browser is stopping.

Error: (08/12/2013 07:20:28 AM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{F8B22C3B-8A70-4B43-91D2-BA7D9ADF8568}.
The backup browser is stopping.

Error: (08/11/2013 08:22:00 PM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{F8B22C3B-8A70-4B43-91D2-BA7D9ADF8568}.
The backup browser is stopping.

Error: (08/11/2013 01:26:00 PM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.254.4.
The computer with the IP address 192.168.254.6 did not allow the name to be claimed by
this computer.

Error: (08/11/2013 00:59:24 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer LINDA-PC
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{F8B22C3B-8A70-4B43-91D2-BA7D9ADF8568}.
The master browser is stopping or an election is being forced.

Error: (08/10/2013 05:24:20 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WinDefend service.


Microsoft Office Sessions:
=========================
Error: (08/14/2013 09:31:13 AM) (Source: ESENT)(User: )
Description: wuaueng.dll760SUS20ClientDataStore: 0320x0000000000E004A00x000000000x00000000000010481

Error: (08/13/2013 05:30:51 PM) (Source: SideBySide)(User: )
Description: WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1"C:\Program Files (x86)\Windows Live\Photo Gallery\MovieMaker.ExeC:\Program Files (x86)\Windows Live\Photo Gallery\WLMFDS.DLL8

Error: (08/13/2013 05:26:46 PM) (Source: SideBySide)(User: )
Description: WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1"C:\Program Files (x86)\Windows Live\Photo Gallery\MovieMaker.ExeC:\Program Files (x86)\Windows Live\Photo Gallery\WLMFDS.DLL8

Error: (08/13/2013 02:02:14 PM) (Source: ESENT)(User: )
Description: wuaueng.dll760SUS20ClientDataStore: 0320x00000000013B04A00x000000000x0000000000000A201

Error: (08/13/2013 02:02:06 PM) (Source: CVHSVC)(User: )
Description: (Stream product id=0x0066): Streaming Failed

Error: (08/13/2013 02:01:33 PM) (Source: CVHSVC)(User: )
Description: Too many failures while downloading ranges: 2

Error: (08/13/2013 01:57:34 PM) (Source: SideBySide)(User: )
Description: WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1"C:\Program Files (x86)\Windows Live\Photo Gallery\MovieMaker.ExeC:\Program Files (x86)\Windows Live\Photo Gallery\WLMFDS.DLL8

Error: (08/13/2013 01:57:29 PM) (Source: Windows Search Service)(User: )
Description:
Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (08/13/2013 01:57:29 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (08/13/2013 01:57:29 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)


CodeIntegrity Errors:
===================================
  Date: 2013-08-13 14:06:29.470
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\CheckPoint\ZoneAlarm\avsys\install\instdrivers\kl1\x86\win8\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-13 14:06:29.470
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\CheckPoint\ZoneAlarm\avsys\install\instdrivers\kl1\x86\win8\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-13 14:06:29.470
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\CheckPoint\ZoneAlarm\avsys\install\instdrivers\kl1\x86\win8\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-13 14:06:22.591
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\CheckPoint\ZoneAlarm\avsys\install\instdrivers\kl1\x64\win8\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-13 14:06:22.591
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\CheckPoint\ZoneAlarm\avsys\install\instdrivers\kl1\x64\win8\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-13 14:06:22.591
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\CheckPoint\ZoneAlarm\avsys\install\instdrivers\kl1\x64\win8\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-13 08:03:02.911
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\CheckPoint\ZoneAlarm\avsys\install\instdrivers\kl1\x86\win8\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-13 08:03:02.911
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\CheckPoint\ZoneAlarm\avsys\install\instdrivers\kl1\x86\win8\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-13 08:03:02.911
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\CheckPoint\ZoneAlarm\avsys\install\instdrivers\kl1\x86\win8\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-13 08:02:55.579
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\CheckPoint\ZoneAlarm\avsys\install\instdrivers\kl1\x64\win8\klelam.sys because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

Acrobat.com (Version: 1.6.65)
Adobe AIR (Version: 3.7.0.1860)
Adobe Flash Player 11 ActiveX (Version: 11.7.700.224)
Adobe Flash Player 11 Plugin (Version: 11.7.700.224)
Adobe Reader XI (11.0.03) (Version: 11.0.03)
Adobe Shockwave Player 12.0 (Version: 12.0.3.133)
Apple Application Support (Version: 2.3.4)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
Bejeweled 2 Deluxe (Version: 2.2.0.95)
Blackhawk Striker 2 (Version: 2.2.0.95)
Bonjour (Version: 3.0.0.10)
Build-a-lot 2 (Version: 2.2.0.95)
CCleaner (Version: 4.04)
Chuzzle Deluxe (Version: 2.2.0.95)
CinemaNow Media Manager (Version: 1.9.1.105)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
Coupon Printer for Windows (Version: 5.0.0.1)
CyberLink DVD Suite (Version: 7.0.3003)
CyberLink MediaShow (Version: 5.0.1616)
CyberLink PowerDVD 9 (Version: 9.0.1.4217)
CyberLink YouCam (Version: 3.0.2511)
Diner Dash 2 Restaurant Rescue (Version: 2.2.0.95)
Dora's Carnival Adventure (Version: 2.2.0.95)
Energy Star Digital Logo (Version: 1.0.1)
Escape Rosecliff Island (Version: 2.2.0.95)
ESU for Microsoft Windows 7 (Version: 1.0.0)
FATE (Version: 2.2.0.95)
FileHippo.com Update Checker
Final Drive Nitro (Version: 2.2.0.95)
Google Chrome (Version: 28.0.1500.95)
Google Earth (Version: 7.0.3.8542)
Google Update Helper (Version: 1.3.21.153)
Heroes of Hellas 2 - Olympia (Version: 2.2.0.95)
Hewlett-Packard ACLM.NET v1.2.1.1 (Version: 1.00.0000)
HP Advisor (Version: 3.4.10262.3295)
HP Customer Experience Enhancements (Version: 6.0.1.7)
HP Documentation (Version: 1.1.1.0)
HP Game Console
HP Games (Version: 1.0.1.3)
HP MediaSmart CinemaNow 2.0 (Version: 2.0)
HP Photo Creations (Version: 1.0.0.3611)
HP Power Manager (Version: 1.0.3)
HP Product Detection (Version: 11.15.0004)
HP Quick Launch (Version: 2.3.6)
HP Setup (Version: 8.1.4186.3400)
HP Software Framework (Version: 4.0.108.1)
HP Support Assistant (Version: 7.0.39.15)
HP Wireless Assistant (Version: 4.0.9.0)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.2086)
Intel® Rapid Storage Technology (Version: 9.6.2.1001)
iTunes (Version: 11.0.4.4)
Java 7 Update 21 (64-bit) (Version: 7.0.210)
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
Jewel Quest 3 (Version: 2.2.0.95)
Jewel Quest Solitaire 2 (Version: 2.2.0.95)
Junk Mail filter update (Version: 14.0.8117.416)
Kidzui
LabelPrint (Version: 2.5.2907)
Lexmark 3600-4600 Series
LG United Mobile Drivers (Version: 3.3.0.0)
LightScribe System Software (Version: 1.18.15.1)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Starter 2010 - English (Version: 14.0.4763.1000)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
Mozilla Firefox 23.0 (x86 en-US) (Version: 23.0)
Mozilla Maintenance Service (Version: 23.0)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP3 Parser (KB2758694) (Version: 4.30.2117.0)
MSXML 4.0 SP3 Parser (Version: 4.30.2100.0)
Penguins! (Version: 2.2.0.95)
PhotoNow! (Version: 1.1.6904)
Pinnacle Studio 12 (Version: 12.1.3.6605)
Pinnacle Video Driver (Version: 12.1.0.029)
Plants vs. Zombies (Version: 2.2.0.95)
Poker Superstars III (Version: 2.2.0.95)
Polar Bowler (Version: 2.2.0.95)
Polar Golfer (Version: 2.2.0.95)
Power2Go (Version: 6.1.4204)
PowerDirector (Version: 8.0.3003)
Publix Preschool Pals (Version: 1.00)
QuickTime (Version: 7.74.80.86)
Realtek Ethernet Controller Driver For Windows 7 (Version: 7.18.322.2010)
Realtek High Definition Audio Driver (Version: 6.0.1.6206)
Realtek USB 2.0 Card Reader (Version: 6.1.7600.30120)
REALTEK Wireless LAN Software (Version: 1.00.10.0329)
Recovery Manager (Version: 5.5.3023)
Roxio CinemaNow 2.0 (Version: 1.0.278)
RtVOsd (Version: 1.0.6)
SpongeBob SquarePants® Operation Krabby Patty
Spotify (Version: 0.8.8.450.gd9413516)
swMSM (Version: 12.0.0.1)
Synaptics Pointing Device Driver (Version: 15.3.29.0)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
VC 9.0 Runtime (Version: 1.0.0)
Virtual Families (Version: 2.2.0.95)
Virtual Villagers - The Secret City (Version: 2.2.0.95)
Wheel of Fortune 2 (Version: 2.2.0.95)
Windows Live Call (Version: 14.0.8117.0416)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8117.0416)
Windows Live Essentials (Version: 14.0.8117.416)
Windows Live ID Sign-in Assistant (Version: 6.500.3165.0)
Windows Live Mail (Version: 14.0.8117.0416)
Windows Live Messenger (Version: 14.0.8117.0416)
Windows Live Movie Maker (Version: 14.0.8117.0416)
Windows Live Photo Gallery (Version: 14.0.8117.416)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8117.0416)
Yahoo! Detect
ZoneAlarm Antivirus (Version: 11.0.768.000)
ZoneAlarm Firewall (Version: 11.0.768.000)
ZoneAlarm Free Antivirus + Firewall (Version: 11.0.768.000)
ZoneAlarm LTD Toolbar
ZoneAlarm Security (Version: 11.0.768.000)
ZoneAlarm Security Toolbar  (Version: 1.8.22.0)
Zoodles (Version: 3.0.5)
Zuma Deluxe (Version: 2.2.0.95)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 39%
Total physical RAM: 3002.92 MB
Available physical RAM: 1828.76 MB
Total Pagefile: 6004.03 MB
Available Pagefile: 4441.01 MB
Total Virtual: 4095.88 MB
Available Virtual: 3972.09 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:280.54 GB) (Free:216.43 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:17.25 GB) (Free:2.5 GB) NTFS
4 Drive f: (HP_TOOLS) (Fixed) (Total:0.1 GB) (Free:0.09 GB) FAT32

========================= Users: ========================================

User accounts for \\COURTNEY-HP

Administrator            courtney                 Guest                    


**** End of log ****
 

 

 

 

Rkill 2.6.0 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 08/14/2013 09:56:21 AM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * Explorer Policy Removed:  NoActiveDesktopChanges [HKLM]

Backup Registry file created at:
 C:\Users\courtney\Desktop\rkill\rkill-08-14-2013-09-57-30.reg

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Windows Firewall Disabled

   [HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
   "EnableFirewall" = dword:00000000

Checking Windows Service Integrity:

 * No issues found.

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * No issues found.

Program finished at: 08/14/2013 10:00:09 AM
Execution time: 0 hours(s), 3 minute(s), and 47 seconds(s)Malwarebytes Anti-Rootkit BETA 1.06.1.1005
www.malwarebytes.org

Database version: v2013.08.14.04

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16635
courtney :: COURTNEY-HP [administrator]

8/14/2013 10:47:43 AM
mbar-log-2013-08-14 (10-47-43).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUM | P2P
Scan options disabled: PUP
Objects scanned: 243154
Time elapsed: 31 minute(s), 20 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)
 

 

 

 

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.06.1.1005

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 10.0.9200.16635

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, F:\ DRIVE_FIXED, Q:\ DRIVE_FIXED
CPU speed: 2.194000 GHz
Memory total: 3148791808, free: 1964240896

Downloaded database version: v2013.08.14.04
Initializing...
------------ Kernel report ------------
     08/14/2013 10:47:37
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\system32\DRIVERS\kl1.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\DRIVERS\klif.sys
\SystemRoot\system32\DRIVERS\klflt.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\vsdatant.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\rtl8192se.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\Rt64win7.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\drivers\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\DRIVERS\MarvinBus64.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\Sftvollh.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\system32\DRIVERS\Sftfslh.sys
\SystemRoot\system32\DRIVERS\Sftplaylh.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\Sftredirlh.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\lpk.dll
\Windows\System32\ws2_32.dll
\Windows\System32\iertutil.dll
\Windows\System32\user32.dll
\Windows\System32\kernel32.dll
\Windows\System32\msctf.dll
\Windows\System32\wininet.dll
\Windows\System32\imagehlp.dll
\Windows\System32\clbcatq.dll
\Windows\System32\msvcrt.dll
\Windows\System32\shell32.dll
\Windows\System32\urlmon.dll
\Windows\System32\normaliz.dll
\Windows\System32\ole32.dll
\Windows\System32\imm32.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\setupapi.dll
\Windows\System32\sechost.dll
\Windows\System32\comdlg32.dll
\Windows\System32\Wldap32.dll
\Windows\System32\advapi32.dll
\Windows\System32\shlwapi.dll
\Windows\System32\usp10.dll
\Windows\System32\oleaut32.dll
\Windows\System32\gdi32.dll
\Windows\System32\nsi.dll
\Windows\System32\psapi.dll
\Windows\System32\difxapi.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\crypt32.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\wintrust.dll
\Windows\System32\devobj.dll
\Windows\System32\KernelBase.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\comctl32.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\msasn1.dll
\Windows\SysWOW64\normaliz.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa80050d7060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa80031da050
Lower Device Driver Name: \Driver\iaStor\
<<<2>>>
Device number: 0, partition: 2
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa80050d7060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80050d7b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80050d7060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80031da050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
Device number: 0, partition: 2
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\Windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 2
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: BBC0899A

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 407552
    Partition file system is NTFS
    Partition is bootable

    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 409600  Numsec = 588335104

    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 588744704  Numsec = 36184064

    Partition 3 type is Other (0xc)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 624928768  Numsec = 211632

Disk Size: 320072933376 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-625122448-625142448)...
Done!
Scan finished
=======================================


Removal queue found; removal started
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\bootstrap_0_0_2048_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_r.mbam...
Removal finished Results of screen317's Security Check version 0.99.72  
 Windows 7 Service Pack 1 x64   
 Internet Explorer 10  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Disabled!  
ZoneAlarm Antivirus   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java 7 Update 25  
 Adobe Flash Player 11.7.700.224  
 Adobe Reader XI  
 Mozilla Firefox (23.0)
 Google Chrome 28.0.1500.72  
 Google Chrome 28.0.1500.95  
 Google Chrome plugins...  
````````Process Check: objlist.exe by Laurent````````  
 CheckPoint ZoneAlarm vsmon.exe  
 CheckPoint ZoneAlarm ZAPrivacyService.exe  
 CheckPoint ZoneAlarm zatray.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````
 

 

 

 

 


Edited by lindaga35, 14 August 2013 - 10:50 AM.


#5 Broni

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Posted 14 August 2013 - 04:24 PM

Clean so far...

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Clean.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


=============================================================================

p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


=======================================

p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#6 czarboom

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Posted 14 August 2013 - 11:35 PM

CCleaner, and Malwarebytes, gets almost anything, and both have support.

good luck


CZARBOOM 
 
"Never Stop Asking Questions, Question Your Environment, Question Your Government, above all Question Yourself.  We all lose when you Stop asking Why?

#7 lindaga35

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Posted 16 August 2013 - 12:43 PM

adwcleaner didnt have a option for clean so I didnt run it.

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 5.4.6 (08.15.2013:1)
OS: Windows 7 Home Premium x64
Ran by courtney on Thu 08/15/2013 at  9:22:33.60
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\escort.escortiepane
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\escort.escortiepane.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{B12E99ED-69BD-437C-86BE-C862B9E5444D}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\escort.dll
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\escortapp.dll
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\escorteng.dll
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\escortlbr.dll
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\esrv.exe
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\TypeLib\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\TypeLib\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\yahoopartnertoolbar
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\scripthost.tool
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\scripthost.tool.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\apnstub_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\apnstub_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\askpartnercobrandingtool_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\askpartnercobrandingtool_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\AskSLib_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\AskSLib_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\TaskScheduler_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\TaskScheduler_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\AskSLib_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\AskSLib_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\TaskScheduler_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\TaskScheduler_RASMANCS
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{1EBBCF2D-5E6D-4343-8C43-CCCA4C72B998}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{D41212E4-3A98-403F-8A0C-CC43D1377337}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{EE957B3A-BDF2-4075-BE58-1603B87CE29C}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{D41212E4-3A98-403F-8A0C-CC43D1377337}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{EE957B3A-BDF2-4075-BE58-1603B87CE29C}



~~~ Files

Successfully deleted: [File] "C:\Program Files (x86)\mozilla firefox\plugins\npcouponprinter.dll"
Successfully deleted: [File] "C:\Program Files (x86)\mozilla firefox\plugins\npmozcouponprinter.dll"
Successfully deleted: [File] "C:\Windows\couponprinter.ocx"



~~~ Folders

Successfully deleted: [Folder] "C:\Program Files (x86)\coupons"



~~~ FireFox

Successfully deleted: [File] C:\Users\courtney\AppData\Roaming\mozilla\firefox\profiles\ynz9gzjj.default-1359375014595\user.js
Emptied folder: C:\Users\courtney\AppData\Roaming\mozilla\firefox\profiles\ynz9gzjj.default-1359375014595\minidumps [33 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 08/15/2013 at  9:45:14.67
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

ESET DIDNT GIVE ME A LOG.

 

 

I'm going out of town for a couple of days, i wont have access to my pc or internet.

 

I will check back on sunday night. I hope thats ok.

 

Thanks again for your help.



#8 Broni

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Posted 16 August 2013 - 02:43 PM

Re-run AdwCleaner and click on "Delete" button.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#9 lindaga35

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Posted 18 August 2013 - 07:49 PM

ok i will do that next. 

 

also, when i open up fire fox the pages do not load all the way, everything is on the left side of the screen. Thanks!



#10 Broni

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Posted 18 August 2013 - 07:52 PM

Reset Firefox: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#11 lindaga35

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Posted 19 August 2013 - 09:10 AM

# AdwCleaner v2.306 - Logfile created 08/18/2013 at 20:52:29
# Updated 19/07/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : courtney - COURTNEY-HP
# Boot Mode : Normal
# Running from : C:\Users\courtney\Downloads\adwcleaner(1).exe
# Option [Delete]
 
 
***** [Services] *****
 
 
***** [Files / Folders] *****
 
File Deleted : C:\Users\courtney\AppData\Roaming\Mozilla\Firefox\Profiles\ynz9gzjj.default-1359375014595\searchplugins\zonealarm.xml
Folder Deleted : C:\Users\courtney\AppData\Roaming\CheckPoint\ZoneAlarm LTD Toolbar
 
***** [Registry] *****
 
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{212C2C4F-C845-4FBC-9561-C833A13D8DCE}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{3C5D1D57-16C8-473C-A552-37B8D88596FE}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4A115D8A-6A7B-4C72-92B1-2E2D01F36979}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{99DF8440-814E-497F-BDDD-FB93E9E9DF96}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{8F0B76E1-4E46-427B-B55B-B90593468AC6}
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@checkpoint.com/FFApi
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{19D2F415-D58B-46BC-9390-C03DCBC21EB2}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{6E45F3E8-2683-4824-A6BE-08108022FB36}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{9F0F16DD-4E76-4049-A9B1-7A91E48F0323}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{F4288797-CB12-49CE-9DF8-7CDFA1143BEA}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{83CAD530-387D-40FD-82EA-B9E863D92A9B}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ZoneAlarm LTD Toolbar
 
***** [Internet Browsers] *****
 
-\\ Internet Explorer v10.0.9200.16660
 
[OK] Registry is clean.
 
-\\ Mozilla Firefox v23.0 (en-US)
 
File : C:\Users\courtney\AppData\Roaming\Mozilla\Firefox\Profiles\ynz9gzjj.default-1359375014595\prefs.js
 
[OK] File is clean.
 
-\\ Google Chrome v28.0.1500.95
 
File : C:\Users\courtney\AppData\Local\Google\Chrome\User Data\Default\Preferences
 
[OK] File is clean.
 
*************************
 
AdwCleaner[R1].txt - [2383 octets] - [03/02/2013 16:43:19]
AdwCleaner[R2].txt - [2443 octets] - [03/02/2013 16:43:49]
AdwCleaner[R3].txt - [2503 octets] - [05/02/2013 13:30:21]
AdwCleaner[R4].txt - [2563 octets] - [05/02/2013 13:32:07]
AdwCleaner[R5].txt - [2623 octets] - [05/02/2013 13:35:04]
AdwCleaner[S1].txt - [2567 octets] - [05/02/2013 20:21:34]
AdwCleaner[S2].txt - [2548 octets] - [18/08/2013 20:52:29]
 
########## EOF - C:\AdwCleaner[S2].txt - [2608 octets] ##########
 

 

 

I Cant get the forum to load using fire fox, all the stuff is still on the left side. what should i do know?

 

Thanks!


Edited by lindaga35, 19 August 2013 - 09:15 AM.


#12 Broni

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Posted 19 August 2013 - 06:58 PM

Uninstall Firefox completely using this manual: http://kb.mozillazine.org/Uninstalling_Firefox

Install fresh copy.


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#13 lindaga35

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Posted 19 August 2013 - 07:58 PM

ok i deleted fire fox and re installed it. its still not completly right though. Is the logs i posted ok?

 

What should  i do next? Thanks again for all your help!



#14 Broni

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Posted 19 August 2013 - 08:00 PM

Did you complete ALL steps from my link?

 

Logs look fine.


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#15 lindaga35

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Posted 20 August 2013 - 07:10 AM

ok i did a search for mozilla and all of the files i found i deleted them. fire fox is doing good now.

 

Is there a good program that I can use to check if all my programs is up to date? I try and update all of them thru each brower But i cant figure out sometimes how to it.

 

I'm learning slowly how to do all this. can i delted all the programs you had me run?

 

 

Thanks again for your patience with me.

 

Linda


Edited by lindaga35, 20 August 2013 - 07:40 AM.





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