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S-L-O-W Computer....virus or just dying?

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#1 Mr woof

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Posted 13 August 2013 - 03:54 PM



I'm helping my dad out with his computer, it's taking a good 5 minutes just to open his outlook express. Can I run a hijack this or another diagnostic? It's a refurbished unit to begin with so perhaps it's just on its last legs. Any help would be greatly appreciated.



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#2 Animal


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Posted 13 August 2013 - 03:58 PM

Take a look here first: Slow Computer/browser? Check Here First; It May Not Be Malware.

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#3 hamluis



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Posted 13 August 2013 - 05:42 PM

How much RAM installed?


How large is Windows partition...and how much free space on that partition?


Neither of your suggested causes...is probably correct, IMO.


Please download MiniToolBox  , save it to your desktop and run it.


Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.


Click Go and paste the content into your next post.


Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link.



#4 jamesedwards399


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Posted 23 August 2013 - 07:59 AM

One of the best ways to check the reason of slow computer is to get your memory diagnosed by an antivirus. If your dad’s computer memory space is not full then slow PC may be because of virus infection. Get any strong antivirus tool like Norton, Kaspersky, Immunet Plus, Avast, Avira, AVG etc and install it. Run a complete system scan and remove any possible infections. Also free some memory space. 

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