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html mailto subject options

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2 replies to this topic

#1 JaCHyde


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Posted 13 August 2013 - 01:07 PM

I am not familiar with HTML but need to find a way to have an html mailto link on a page set with a read only or hidden preset subject. I currently use the following mailto link with a set subject:


Email: <a href = "mailto:ombudsman@mail.com?subject=Ombudsman">ombudsman@mail.com</a>


The problem I'm running into is this e-mail goes into a ticketing system with rules based on the subject line. I have found that sometimes the sender is retyping their own subject which prevents this preset rule from running as needed. Can this be changed so the subject is still preset but either read only or hidden?


I thought I had seen this done before but I'm not sure if that was the specific system. Any suggestions or help would be appreciated.


Thank You


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#2 smax013


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Posted 13 August 2013 - 10:13 PM

I don't think you can do what you want with a "mailto" link since it will ultimately end up using an external email client that you will have zero control over...but I could be wrong.

The only way you can likely do it is to setup some sort of "contact us" form page where then YOUR SERVER handles the sending the email. In other words, the typing and sending of the email is all done by and through your website and does not use the individual's local email client and their email account/service to send the email.

#3 robertgalp


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Posted 05 May 2015 - 02:00 AM

Check this HTML mailto Examples



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