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May be infected, not positive


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11 replies to this topic

#1 Jiggity

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Posted 13 August 2013 - 11:37 AM

My computer has been slowing down and I am not able to download files of any type (which is the big problem), I've tried all the standard things I believe, and I've had infections before so I thought maybe my computer may be infected once again. I'm trying everything I can to download files once again but nothing seems to work, not sure where to start off, can anyone help?



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#2 boopme

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Posted 13 August 2013 - 02:03 PM

Hello, can you download these from another computer to a Flash Drive or CD and try running of that on the infected pC.

Please download Rkill by Grinler and save it to your desktop.
  • Link 1
  • Link 2
    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista, right-click on it and Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    • If the tool does not run from any of the links provided, please let me know.
  • Do not reboot the computer, you will need to run the application again.
Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.



Please Download TDSSkiller
Launch it.
Click on change parameters-Select TDLFS file system
Click on "Scan".
Please post the LOG report(log file should be in your C drive)

Do not change the default options on scan results.



Please download AdwCleaner by Xplode onto your desktop.
Close all open programs and internet browsers.
Double click on adwcleaner.exe to run the tool.
Click on Delete.
Confirm each time with Ok.
You will be prompted to restart your computer. A text file will open after the restart.
Please post the contents of that logfile with your next reply.
You can find the logfile at C:\AdwCleaner[S1].txt as well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Jiggity

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Posted 13 August 2013 - 05:32 PM

Won't let me actually download any of them, as soon as I click on the programs it says "**** couldn't be downloaded", it seems like it's not even attempting to download it.



#4 He B TeMy

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Posted 13 August 2013 - 05:38 PM

Is it only for that links?

If not, try downloading on another computer then copy to that one via USB and do as instructed.



#5 Jiggity

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Posted 13 August 2013 - 05:45 PM

K, I'll try that out.



#6 boopme

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Posted 13 August 2013 - 09:44 PM

 

Posted Today, 03:03 PM

Hello, can you download these from another computer to a Flash Drive or CD and try running of that on the infected pC.

 


How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Jiggity

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Posted 09 September 2013 - 12:57 PM

Sorry it took so long to get back. My computer is still incapable of downloading stuff - I click on something and it looks like it attempts to download it but it stops. Here's the logs:

 

Rkill 2.6.1 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 09/09/2013 01:37:32 PM in x64 mode.
Windows Version: Windows 8

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * C:\Users\Eagleeye\AppData\Roaming\Jenkat\Jenkat Games Arcade\JenkatGA.exe (PID: 7004) [UP-HEUR]

1 proccess terminated!

Checking Registry for malware related settings:

 * Explorer Policy Removed:  NoActiveDesktopChanges [HKLM]

Backup Registry file created at:
 C:\Users\Eagleeye\Desktop\rkill\rkill-09-09-2013-01-37-36.reg

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * No issues found.

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * No issues found.

Program finished at: 09/09/2013 01:38:37 PM
Execution time: 0 hours(s), 1 minute(s), and 4 seconds(s)

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Eagleeye (administrator) on 09-09-2013 at 13:54:18
Running from "C:\Users\Eagleeye\Desktop"
Microsoft Windows 8  (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================

 

========================= IP Configuration: ================================

Qualcomm Atheros AR8161 PCI-E Gigabit Ethernet Controller (NDIS 6.30) = Ethernet (Connected)
802.11n Wireless LAN Card = Wi-Fi 2 (Media disconnected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 9" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 11" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 12" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Jack
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : gateway.2wire.net

Wireless LAN adapter Local Area Connection* 12:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
   Physical Address. . . . . . . . . : 20-10-7A-7A-D4-80
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 802.11n Wireless LAN Card
   Physical Address. . . . . . . . . : 20-10-7A-7A-D4-86
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet:

   Connection-specific DNS Suffix  . : gateway.2wire.net
   Description . . . . . . . . . . . : Qualcomm Atheros AR8161 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
   Physical Address. . . . . . . . . : 78-E3-B5-B2-91-58
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::4160:271d:632:3175%12(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.65(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Saturday, August 17, 2013 10:49:59 AM
   Lease Expires . . . . . . . . . . : Tuesday, September 10, 2013 10:35:48 AM
   Default Gateway . . . . . . . . . : 192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 259580853
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-E6-0A-64-78-E3-B5-B2-91-58
   DNS Servers . . . . . . . . . . . : 192.168.1.254
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.gateway.2wire.net:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : gateway.2wire.net
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:3071:2bec:9cfc:fb99(Preferred)
   Link-local IPv6 Address . . . . . : fe80::3071:2bec:9cfc:fb99%19(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  home
Address:  192.168.1.254

Name:    google.com
Addresses:  2607:f8b0:4000:805::1004
   74.125.227.192
   74.125.227.206
   74.125.227.193
   74.125.227.197
   74.125.227.194
   74.125.227.195
   74.125.227.201
   74.125.227.200
   74.125.227.196
   74.125.227.199
   74.125.227.198

Pinging google.com [74.125.227.206] with 32 bytes of data:
Reply from 74.125.227.206: bytes=32 time=50ms TTL=53
Reply from 74.125.227.206: bytes=32 time=49ms TTL=53

Ping statistics for 74.125.227.206:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 49ms, Maximum = 50ms, Average = 49ms
Server:  home
Address:  192.168.1.254

Name:    yahoo.com
Addresses:  206.190.36.45
   98.139.183.24
   98.138.253.109

Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=86ms TTL=50
Reply from 98.138.253.109: bytes=32 time=168ms TTL=50

Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 86ms, Maximum = 168ms, Average = 127ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 16...20 10 7a 7a d4 80 ......Microsoft Wi-Fi Direct Virtual Adapter #2
 15...20 10 7a 7a d4 86 ......802.11n Wireless LAN Card
 12...78 e3 b5 b2 91 58 ......Qualcomm Atheros AR8161 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
  1...........................Software Loopback Interface 1
 18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 19...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254     192.168.1.65     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.65    276
     192.168.1.65  255.255.255.255         On-link      192.168.1.65    276
    192.168.1.255  255.255.255.255         On-link      192.168.1.65    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.65    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.65    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 19    306 ::/0                     On-link
  1    306 ::1/128                  On-link
 19    306 2001::/32                On-link
 19    306 2001:0:9d38:6ab8:3071:2bec:9cfc:fb99/128
                                    On-link
 12    276 fe80::/64                On-link
 19    306 fe80::/64                On-link
 19    306 fe80::3071:2bec:9cfc:fb99/128
                                    On-link
 12    276 fe80::4160:271d:632:3175/128
                                    On-link
  1    306 ff00::/8                 On-link
 19    306 ff00::/8                 On-link
 12    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\windows\SysWOW64\pnrpnsp.dll [67584] (Microsoft Corporation)
Catalog5 03 C:\windows\SysWOW64\pnrpnsp.dll [67584] (Microsoft Corporation)
Catalog5 04 C:\windows\SysWOW64\NLAapi.dll [55296] (Microsoft Corporation)
Catalog5 05 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog5 06 C:\windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 02 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 03 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 04 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 05 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 06 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 07 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 08 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 09 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 10 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [66560] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [72192] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [53760] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/09/2013 01:51:31 PM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16660, time stamp: 0x51f1c5f3
Faulting module name: MSHTML.dll, version: 10.0.9200.16660, time stamp: 0x51f1d37a
Exception code: 0xc0000005
Fault offset: 0x00321462
Faulting process id: 0x81d8
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3
Faulting package full name: IEXPLORE.EXE4
Faulting package-relative application ID: IEXPLORE.EXE5

Error: (09/09/2013 11:51:12 AM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16660, time stamp: 0x51f1c5f3
Faulting module name: MSHTML.dll, version: 10.0.9200.16660, time stamp: 0x51f1d37a
Exception code: 0xc0000005
Fault offset: 0x00321462
Faulting process id: 0x8fe4
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3
Faulting package full name: IEXPLORE.EXE4
Faulting package-relative application ID: IEXPLORE.EXE5

Error: (09/09/2013 11:32:01 AM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16660, time stamp: 0x51f1c5f3
Faulting module name: MSHTML.dll, version: 10.0.9200.16660, time stamp: 0x51f1d37a
Exception code: 0xc0000005
Fault offset: 0x00321462
Faulting process id: 0x6a90
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3
Faulting package full name: IEXPLORE.EXE4
Faulting package-relative application ID: IEXPLORE.EXE5

Error: (09/09/2013 11:09:06 AM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16660, time stamp: 0x51f1c5f3
Faulting module name: MSHTML.dll, version: 10.0.9200.16660, time stamp: 0x51f1d37a
Exception code: 0xc0000005
Fault offset: 0x00321462
Faulting process id: 0x53f4
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3
Faulting package full name: IEXPLORE.EXE4
Faulting package-relative application ID: IEXPLORE.EXE5

Error: (09/09/2013 10:35:54 AM) (Source: ATIeRecord) (User: )
Description: ATI EEU maximum number of session has been surpassed

Error: (09/09/2013 03:36:01 AM) (Source: ATIeRecord) (User: )
Description: ATI EEU maximum number of session has been surpassed

Error: (09/09/2013 03:36:01 AM) (Source: ATIeRecord) (User: )
Description: ATI EEU maximum number of session has been surpassed

Error: (09/09/2013 03:36:01 AM) (Source: ATIeRecord) (User: )
Description: ATI EEU maximum number of session has been surpassed

Error: (09/09/2013 03:36:01 AM) (Source: ATIeRecord) (User: )
Description: ATI EEU maximum number of session has been surpassed

Error: (09/09/2013 03:36:01 AM) (Source: ATIeRecord) (User: )
Description: ATI EEU maximum number of session has been surpassed

System errors:
=============
Error: (08/21/2013 00:23:20 AM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Audio service, but this action failed with the following error:
%%1056

Error: (08/21/2013 00:22:20 AM) (Source: Service Control Manager) (User: )
Description: The Security Center service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (08/21/2013 00:22:20 AM) (Source: Service Control Manager) (User: )
Description: The Windows Connection Manager service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (08/21/2013 00:22:20 AM) (Source: Service Control Manager) (User: )
Description: The TCP/IP NetBIOS Helper service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 100 milliseconds: Restart the service.

Error: (08/21/2013 00:22:20 AM) (Source: Service Control Manager) (User: )
Description: The Windows Event Log service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.

Error: (08/21/2013 00:22:20 AM) (Source: Service Control Manager) (User: )
Description: The DHCP Client service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (08/21/2013 00:22:20 AM) (Source: Service Control Manager) (User: )
Description: The Windows Audio service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.

Error: (08/14/2013 10:42:50 PM) (Source: DCOM) (User: Jack)
Description: {9BA05972-F6A8-11CF-A442-00A0C90A8F39}

Error: (08/14/2013 10:40:31 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x800f0923: Security Update for Windows 8 for x64-based Systems (KB2868623).

Error: (08/14/2013 10:40:31 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x800f0923: Security Update for Windows 8 for x64-based Systems (KB2849470).

Microsoft Office Sessions:
=========================
Error: (09/09/2013 01:51:31 PM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE10.0.9200.1666051f1c5f3MSHTML.dll10.0.9200.1666051f1d37ac00000050032146281d801cead7469a7204dC:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\windows\SYSTEM32\MSHTML.dll751227a6-1978-11e3-be9d-20107a7ad486

Error: (09/09/2013 11:51:12 AM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE10.0.9200.1666051f1c5f3MSHTML.dll10.0.9200.1666051f1d37ac0000005003214628fe401cead71bf584f56C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\windows\SYSTEM32\MSHTML.dlla617138f-1967-11e3-be9d-20107a7ad486

Error: (09/09/2013 11:32:01 AM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE10.0.9200.1666051f1c5f3MSHTML.dll10.0.9200.1666051f1d37ac0000005003214626a9001cead6e8b68647fC:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\windows\SYSTEM32\MSHTML.dllf82caa62-1964-11e3-be9d-20107a7ad486

Error: (09/09/2013 11:09:06 AM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE10.0.9200.1666051f1c5f3MSHTML.dll10.0.9200.1666051f1d37ac00000050032146253f401cead69e756ba8cC:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\windows\SYSTEM32\MSHTML.dllc4b88768-1961-11e3-be9d-20107a7ad486

Error: (09/09/2013 10:35:54 AM) (Source: ATIeRecord)(User: )
Description:

Error: (09/09/2013 03:36:01 AM) (Source: ATIeRecord)(User: )
Description:

Error: (09/09/2013 03:36:01 AM) (Source: ATIeRecord)(User: )
Description:

Error: (09/09/2013 03:36:01 AM) (Source: ATIeRecord)(User: )
Description:

Error: (09/09/2013 03:36:01 AM) (Source: ATIeRecord)(User: )
Description:

Error: (09/09/2013 03:36:01 AM) (Source: ATIeRecord)(User: )
Description:

=========================== Installed Programs ============================

4 Elements II (Version: 2.2.0.98)
AMD APP SDK Runtime (Version: 10.0.938.2)
AMD Catalyst Install Manager (Version: 8.0.881.0)
AMD VISION Engine Control Center (Version: 2012.0704.2139.36919)
AOL Toolbar
Apple Application Support (Version: 2.3.3)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
Bejeweled 3 (Version: 2.2.0.98)
Bonjour (Version: 3.0.0.10)
Build-a-lot 4 - Power Source (Version: 2.2.0.98)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2012.0704.2139.36919)
Catalyst Control Center InstallProxy (Version: 2012.0704.2139.36919)
Catalyst Control Center Localization All (Version: 2012.0704.2139.36919)
CCC Help Chinese Standard (Version: 2012.0704.2138.36919)
CCC Help Chinese Traditional (Version: 2012.0704.2138.36919)
CCC Help Czech (Version: 2012.0704.2138.36919)
CCC Help Danish (Version: 2012.0704.2138.36919)
CCC Help Dutch (Version: 2012.0704.2138.36919)
CCC Help English (Version: 2012.0704.2138.36919)
CCC Help Finnish (Version: 2012.0704.2138.36919)
CCC Help French (Version: 2012.0704.2138.36919)
CCC Help German (Version: 2012.0704.2138.36919)
CCC Help Greek (Version: 2012.0704.2138.36919)
CCC Help Hungarian (Version: 2012.0704.2138.36919)
CCC Help Italian (Version: 2012.0704.2138.36919)
CCC Help Japanese (Version: 2012.0704.2138.36919)
CCC Help Korean (Version: 2012.0704.2138.36919)
CCC Help Norwegian (Version: 2012.0704.2138.36919)
CCC Help Polish (Version: 2012.0704.2138.36919)
CCC Help Portuguese (Version: 2012.0704.2138.36919)
CCC Help Russian (Version: 2012.0704.2138.36919)
CCC Help Spanish (Version: 2012.0704.2138.36919)
CCC Help Swedish (Version: 2012.0704.2138.36919)
CCC Help Thai (Version: 2012.0704.2138.36919)
CCC Help Turkish (Version: 2012.0704.2138.36919)
ccc-utility64 (Version: 2012.0704.2139.36919)
Chuzzle Deluxe (Version: 2.2.0.95)
Cradle Of Egypt Collector's Edition (Version: 2.2.0.98)
Cradle of Rome 2 (Version: 2.2.0.98)
CyberLink LabelPrint (Version: 2.5.1.5510)
CyberLink Media Suite 10 (Version: 10.0.1.1916)
CyberLink PhotoDirector (Version: 2.0.1.3109)
CyberLink Power2Go 8 (Version: 8.0.1.1902)
CyberLink PowerDirector 10 (Version: 10.0.1.1925)
CyberLink PowerDVD (Version: 10.0.1.4319)
D3DX10 (Version: 15.4.2368.0902)
Farm Frenzy (Version: 2.2.0.98)
FATE: The Cursed King (Version: 2.2.0.97)
Final Drive Fury (Version: 2.2.0.95)
FlatOut 2 (Version: 2.2.0.98)
getsav-in (Version: 1.1373669718)
Governor of Poker 2 Premium Edition (Version: 2.2.0.95)
Hewlett-Packard ACLM.NET v1.2.0.0 (Version: 1.00.0000)
Hoyle Card Games (Version: 2.2.0.95)
HP Connected Music (Meridian - installer) (Version: v1.0)
HP Connected Remote (Version: 1.0.1202)
HP Customer Experience Enhancements (Version: 6.0.1.7)
HP Games (Version: 1.0.3.0)
HP MyRoom (Version: 9.0.0.0)
HP Postscript Converter (Version: 3.1.3591)
HP Quick Start (Version: 1.0.4660.30220)
HP Registration Service (Version: 1.0.5976.4186)
HP Support Assistant (Version: 7.0.33.6)
HP Support Information (Version: 12.00.0000)
IDT Audio (Version: 1.0.6418.0)
iTunes (Version: 11.0.2.26)
Jenkat Games Arcade (Version: 6.0.2)
Jewel Match 3 (Version: 2.2.0.98)
John Deere Drive Green (Version: 2.2.0.95)
Luxor Evolved (Version: 2.2.0.98)
Mahjongg Dimensions Deluxe: Tiles in Time (Version: 2.2.0.98)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office (Version: 14.0.6120.5004)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft VC9 runtime libraries (Version: 2.0.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Mortimer Beckett and the Crimson Thief Premium Edition (Version: 2.2.0.98)
MSVCRT (Version: 15.4.2862.0708)
Mumble 1.2.3 (Version: 1.2.3)
Mystery P.I. - Curious Case of Counterfeit Cove (Version: 2.2.0.98)
Norton Internet Security (Version: 20.4.0.40)
Peggle Nights (Version: 2.2.0.98)
Penguins! (Version: 2.2.0.98)
Polar Bowler (Version: 2.2.0.97)
Polar Golfer (Version: 2.2.0.98)
Ralink RT5390R 802.11bgn Wi-Fi Adapter (Version: 5.0.0.0)
Recovery Manager (Version: 5.5.0.5530)
Roads of Rome 3 (Version: 2.2.0.98)
RollerCoaster Tycoon 2 Mini Game
RollerCoaster Tycoon 3 Platinum (Version: 1.00.000)
SaveValet IE - Stop overpaying!  Instantly get the lowest price and best deals right as you shop. (Version: 1.7.9.52)
SelectionLinks (Version: 1.0)
Shop Helper (Version: 1.27.153.8)
Skype™ 6.1 (Version: 6.1.129)
Tales of Lagoona (Version: 2.2.0.110)
Unwipe
Update Installer for WildTangent Games App
Vacation Quest™ - Australia (Version: 2.2.0.98)
Ventrilo Client (Version: 3.0.8)
Warcraft III
WildTangent Games (Version: 1.0.3.0)
WildTangent Games App (Version: 4.0.9.6)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
World of Warcraft (Version: 5.3.0.17128)
Yahoo! Toolbar
Zuma's Revenge (Version: 2.2.0.98)

========================= Memory info: ===================================

Percentage of memory in use: 36%
Total physical RAM: 5527.51 MB
Available physical RAM: 3504.87 MB
Total Pagefile: 9207.82 MB
Available Pagefile: 6419.32 MB
Total Virtual: 4095.88 MB
Available Virtual: 3960.41 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:910.65 GB) (Free:795.87 GB) NTFS
2 Drive d: (Recovery Image) (Fixed) (Total:19.38 GB) (Free:2.42 GB) NTFS
8 Drive j: (Lexar) (Removable) (Total:7.3 GB) (Free:7.3 GB) FAT32

========================= Users: ========================================

User accounts for \\JACK

Administrator            Eagleeye                 Guest                   

**** End of log ****

 

 

TDDS it appears didn't find anything.



#8 Jiggity

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Posted 09 September 2013 - 12:58 PM

Adware cleaner didn't have anything either, I'm going to try to shut down my computer and see if anything has changed.



#9 Jiggity

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Posted 09 September 2013 - 01:05 PM

 

Still not able to download anything, if I click on something, a window pops up quickly but then it closes.



#10 Jiggity

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Posted 09 September 2013 - 03:31 PM

Should I try that combo fix stuff perhaps?



#11 He B TeMy

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Posted 09 September 2013 - 03:38 PM

&nbsp;

Should I try that combo fix stuff perhaps?

&nbsp;

Not without a trained helper tells you so, that can harm your computer even more.

#12 boopme

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Posted 09 September 2013 - 04:21 PM

Lets get a deeper look..  Please follow this Preparation Guide and post in a new topic.
Let me know if all went well.


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