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System restart many times....


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#1 aliaman

aliaman

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Posted 13 August 2013 - 09:19 AM

hi ....

 I am using windows 8 for quite few months and my systems restarts many times after i turn it on after sleep mode...attached the image of the error report after the restart....It start not with any problem after I sthudown it and then back it on again...

 

this problem is very annoying to me ....I am thinking of going back to windows 7....

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#2 Anshad Edavana

Anshad Edavana

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Posted 13 August 2013 - 09:43 AM

Hi
 
 
We need to collect some basic info to analyze and find the reason behind the crashes. So please follow the below steps.
 
:step1: Upload the crash dumps for analysis
 
Open C:\Windows\Minidump folder. Copy and  zip the entire contents of that folder and upload to any free file hosting site of your choice. You may have to disable Use Account Control to copy them.
 
Example file hosting sites :
 
 
 
 
Post the download link to the dumps in next reply.
 
 
:step2: A Speccy report about your system
 
  Generate a report about your system using Speccy by reading the guide below. Make sure to run the Speccy after running the system about one or more hour. This will give us an indication of current CPU -GPU temperature status.
 
 
 Post the web link displayed by Speccy in next reply.
 
:step3: A Minitoolbox log
 
  Download Minitoolbox from the below link.
 
 
 
  Run the tool and only select the following tick boxes.
 
    -List last 10 Event viewer errors
    -List installed programs
    -List devices
    -List users, partition and memory size
 
Now click "Go" and post the output in next reply  (or upload the result.txt with dump files)





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