Hi I hope this is the right forum and I hope you can help me?
I was with TalkTalk (my last phone bill was £33.45. I wandered into a Carphone Wearhouse shop looking to upgrade my mobile phone, and we got talking about Sky broadband. he signed me up to Sky Unlimited talk anytime (is that the right name for this package?)
Apparently I can use the internet 24/7, and and the landline (not lieterally as ear would fall off!) for £24.50 a month (or did he say year?) and then £29.50 when the offer ends.
They are going to send me a modem and my live date is 20th August. I have had a letter from TalkTalk stating that I need a MAC code otherwise they said my internet wouldn't work.
I am a bit worried about rigning them because the customer services are not very good and they have idian accents which I cannot understand. My main reason is that they will refuse me this MAC code haranguing me to stay with them.
Can you please advise me what I should do please? I thought Sky would be sorting this out.
Many thanks and hope you can help me.
Edited by LouiseTopp, 13 August 2013 - 03:24 AM.