I recently had to replace my desktop because of a failed hard drive. Prior to the hard drive failing, I was also experiencing intermittent issues with my linksys wireless router (occaisionally dropping signal, etc.). I bought a new Dell XPS 8700 desktop and ran it for a week with my old router and cable modem (which is also a linksys). Near the end of the first week, my router just stopped working altogether and I couldn't get online without plugging directly in from my computer to the modem (bypassing router).
Due to the problems with my router and the fact that it was 8 years old, I figured the computer gods had just decided to have their way with me and blown out my router at the same time as they killed my hard drive. So I decided to by a new linksys router, model ea6200. I am not a computer novice at all- this is a plug and play router, however, I could not get it set up and online at all. Neither could the linksys tech who took almost 2 hours on the phone with me. finally, I just broke down and paid the $20 additional fee to linksys for their enhanced service. They turned my call over to a specialist linksys tech who was able to get the router set up and working fine (after working on my pc via remote access). That was two days ago and all has been good.
Today, while using the PC, the signal just dropped. It then dropped again for no reason. The dell has a built in wireless, so the only ethernet cable I have is from Modem to router (no ethernet connected at the back of the PC). After unplugging both the modem and router and letting enough time pass so they reset (as well as disconnecting the coaxial cable from my modem), I got my signal back. But this is getting really old, and I can't figure out what the heck could be causing this. When I worked with a direct connection (modem to computer with no router), I never had a drop once. In fact, every time I call my ISP (Comcast) they tell me there are no service issues in my area and they show me having a very strong signal.
I suspect there could be an issue with the internal wireless on my dell, but this is the first pc that I've had that has this internal wireless capability, so I know very little about it. Does anyone have any thoughts? Is this likely a PC issue, a router issue, or could it be something to do with my cable modem? As an FYI, my cable modem is a linksys befcmu10 (older model but has been very serviceable).
PS- I am running windows 8 on the new machine.
Any thoughts are appreciated as I am close to pulling all my hair out.
Edited by jb2012, 12 August 2013 - 08:59 PM.