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Black Screen Startup

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#1 RobtB


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Posted 12 August 2013 - 08:41 PM

I always get a black screen when I turn on my Dell Inspiron 17 which runs Windows 8. My solution is to hit CTRL>ALT>DEL which then allows the laptop to start normally. Does anyone know of a fix for this? Thanks for your help.

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#2 Anshad Edavana

Anshad Edavana

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  • Local time:11:43 PM

Posted 13 August 2013 - 07:10 AM



:welcome: to the Bleeping Computer forum.


This can be happened due to various reasons. Try the below steps one by one.


:step1: Make sure the system date and time is correct.


:step2: Perform a full malware scan using the below tools.


      1. Malwarebytes free       : http://www.bleepingcomputer.com/download/malwarebytes-anti-malware/


      2. ESET Online Scanner   : http://forums.majorgeeks.com/showthread.php?t=149856


:step3: If the issue remains, perform a clean boot which isolates all third party softwares and services from startup.




Post your findings in next reply.

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