My neighbor has a desktop computer (sorry but I do not have details for it) that runs Vista. When the system starts up, everything appears normal. The desktop will display briefly and then the screen goes white. The computer continues to do some activty as the haddrive light flashes continuously. The white screen stays for 4 or 5 minutes and then the background for the desktop will display but nothing else. There are no Icons and no bar at the bottom so the Start button can not be seen. If I try to open Task Manager, nothing will display. If I try to display Desktop Settings, nothing.
If I do Ctrl Alt Del, then it will bring up the menu for that. If I choose shut down, then the desktop (and Task Manager window) will display briefly before the system shuts down. I tried to boot into Safe Mode and it got to the point of a black screen with Safe Mode in the corners but then the computer restarted.
Any suggestions as to how I can at least get to some place where I can run a scan or something? Apparently the system was working earlier today. When my neighbor launched IE, it loaded ok and displayed the Google homepage. When he typed in to go to My Walmart, he said the screen went white for a while and then came up to the desktop background and thats where it stayed.
Althought they have McAfee installed, it seems that they are always getting one virus or another. I also use McAfee and don't have nearly the problems that they do. Not sure if that is a product of Vista or what. I have Windows 7.
Hope someone will have some suggestions.
Edited by hamluis, 15 August 2013 - 12:31 PM.
Moved from Vista to Am I Infected - Hamluis.