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Constant BSOD!! Please Help Abandoned Case!!


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4 replies to this topic

#1 Eldon Mixer

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Posted 11 August 2013 - 10:47 AM

I was being helped until he abandoned it without anything reply for a week. This is how far we got. I will re-upload the new minidumps. Please help :( and let me know anything else that is needed.

 

http://www.bleepingcomputer.com/forums/t/503233/constant-bsod-please-help/

 

 

Current Minidumps Link

http://www.mediafire.com/download/76d7v7z904d6o46/CrashMinidumps.7z

 

 

 



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#2 Anshad Edavana

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Posted 12 August 2013 - 11:00 AM

Hi

 

Please accept my apologies for the late reply. Unfortunately, i was not in my home a couple of days due to some personal reasons. I was in an extreme rural area even without a mobile connection  :( . I had no intention to abandon your case. i will post you my findings after analyzing the new dumps.



#3 Anshad Edavana

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Posted 12 August 2013 - 02:40 PM

Hi

 

Before attempting any other steps, we should test the system memory and make sure it is fine. Follow the below steps to run a memory test.

 

:step1: Download Memtest86+ ISO from the below link.

 

      http://www.memtest.org/download/4.20/memtest86+-4.20.iso.zip

 

:step2: Burn the ISO to a blank disc using Imgburn.

 

      Download address    : http://www.imgburn.com/?act=download

 

      How to use video tut :

 

      

 

 

      Download address    : http://www.imgburn.com/?act=download

 

:step2: Boot from the CD and the test will begin to execute immediately. You should run at least 8 passes for an accurate result. Following video will show you the process in detail.

 

   

 

 

You can stop the test either when there are errors shown on the Errors column or it completes eight passes. It will take several hours to complete eight passes so run it overnight if there are no errors are detected.

 

An example memory failure :

 

memtest-error.png 

 

 

Please post your findings in next reply. Depending on the test result, i will post the next steps. 


Edited by Anshad Edavana, 12 August 2013 - 02:43 PM.


#4 Eldon Mixer

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Posted 12 August 2013 - 06:12 PM

Would it work booting from a USB flash drive?

 

Also the most recent crashes has had some unusual error messages. Here the minidumps.

http://www.mediafire.com/download/s50ydyb832kulow/Recent_Crashs.7z



#5 Anshad Edavana

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Posted 12 August 2013 - 11:09 PM

Hi

 

It is possible to use a USB drive instead of CD. Please download and use the Memtest bootable USB creator from the below link.

 

http://www.memtest.org/download/4.20/memtest86+-4.20.usb.installer.zip

 

 

Yes, stop codes are varying in most crash dumps and that is why we need to verify the integrity of RAM modules first. Make sure to run the test for at least 8 passes. More passes will be better but may take a long time to complete.






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