I recently did a full image backup on my Windows 8 laptop (preinstalled with Windows 7 but was upgraded to Windows 8 Pro) using the built in backup program (Windows 7 recovery). The backup was saved to an external hard drive.
Recently, the laptop crashed and I had to reinstall Windows 8. When I attempted to restore the image, I got the following error:
The system image restore failed.
Windows cannot restore a system image to a computer that has different firmware. The system image was created on a computer using BIOS and this computer is using EFI.
The image can only be detected when I attempt the image restore through the Windows 8 DVD (Repair computer>Advanced options>System image restore) and not through "Windows 7 recovery".
but I can't seem to figure out how to boot the DVD from bios as suggested.
Would be grateful if anyone could help. Thanks in advance.