Thanks for the help, guys. A little background. I am simply trying to install a new all in one printer and it won't install correctly. The computer has recently been scrubbed and Windows reinstalled. Then as I try to install the brand new printer the installation fails. I since installed a second (different, older) HP printer and that went well. Also a HP scanner and that went well. Then have been speaking with HP via emial, chat, and a couple of hours on the phone.
The first thing I tried is to install the new printer on another computer, which I did and it went ok. So, back to the first computer:
They say ALL Hp software must be removed from the first computer before trying to install the new printer. (Frankly I don't know what difference this will make because the first time I tried to install it there was practically no software on the computer except Windows anyway!). But here comes the rub. Not all of their software will uninstall.
I used add/remove programs. I went to the list of their software in All Programs and ran uninstallers where they were available. I also learned about a scrubber utility that came with the new printer. I ran the scrubber but still some software remnants remain.
I have three listings in add/remove programs of HP software still. However, when I highlight them there is no remove option. Just a listing.
Again, following HP's advice I removed the HP and Hewlett-Packard folders from Program Files, and removed all references to HP and Hewlett-Packard from the registry as earlier described. However, the Hewlet-Packard key keeps reappearing everytime I boot into real mode.
There are a few HP listings in msconfig > Startup Items but none are checked.
AE, I don't suppose you'd have any luck with one of the Uninstaller programs or Ccleaner . . ?
I did try to use Uninstall Plus! but had no luck with this as no HP software was listed. I have not tried any other third party programs yet.