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Computer Cannot Hibernate/Hybrid Sleep?


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#1 Andy123

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Posted 10 August 2013 - 09:04 PM

I have just recovered from a serious Virus/Trojan infection. Before the infection i would put my computer to hibernate before i sleep each day. But now after resetting the registry permissions and removing the malware added registry values with windows repair tool i cannot hibernate anymore! every time the screen will black out when i click hibernate, but it will not actually hibernate. when i touch my mouse or keyboard it instantly wakes up from the 'hibernation'. please help!

 



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#2 Chris Cosgrove

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Posted 11 August 2013 - 05:27 PM

'Start / Control Panel / Power options' and check your settings, It may be that it is set 'Never to hibernate' and all that selecting 'Hibernate' at the moment is doing is turning off your monitor display, and that would explain why it is waking up immediately.

 

Chris Cosgrove



#3 Overridden

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Posted 11 August 2013 - 08:26 PM

Ah, how interesting! Chris has a point. Yet, viruses/etc could be files/etc and sometimes they can leave registry errors behind. https://duckduckgo.com/?q=CCleaner can fix that but if that's not the case (which could be likely). http://www.howtogeek.com/howto/15140/what-is-hiberfil.sys-and-how-do-i-delete-it/ might solve the problem. However, you want it "on" instead of off as shown below in the Command Prompt. 

sshot-2010-04-18-00-37-12.png


Edited by Overridden, 11 August 2013 - 08:27 PM.


#4 Andy123

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Posted 12 August 2013 - 04:22 AM

i have checked the Power Options but i cannot find a checkbox/button that lets me select never to hibernate. where can i find it?



#5 Andy123

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Posted 12 August 2013 - 04:24 AM

i have tried turning hibernate on and off a couple times and then using dir c:\ /ah to check that hiberfil.sys is indeed recreated, but it doesnt seem to have an effect on the problem. i will download CCleaner and  i will update when i finish scanning



#6 Sirawit

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Posted 12 August 2013 - 04:31 AM

Can you do this : Start > type in "cmd" without quotes > right click at cmd.exe > Run as administrator > yes > type in "sfc /scannow" without quotes > hit enter > let it runs > after finished restart computer.

 

Thank you.


Edited by Sirawit, 12 August 2013 - 04:32 AM.

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#7 Andy123

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Posted 12 August 2013 - 04:37 AM

i have done that and it returned a result saying there are no errors

 

i also downloaded the microsoft fix-it for enabling hibernation. does not seem to have an effect so far.


Edited by Andy123, 12 August 2013 - 04:55 AM.


#8 Andy123

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Posted 12 August 2013 - 04:56 AM

RE: overridden

i have installed CCleaner and cleaned up my registry. for some reason the problem persists.



#9 coxchris

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Posted 12 August 2013 - 10:13 AM

To allow  your system to hibernate. you need to have memory and disk space.

 

How full is your hard drive and memory usage.

 

Run disk cleanup and defrag and try again.  if you have a standard hard drive. DONT run defrag on SSD 


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#10 Andy123

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Posted 13 August 2013 - 03:45 AM

I have a hard disk with 26.9 GB remaining of 287 GB right now and a 4 GB RAM. I have ran several defrags since the problems started and they do not seem to have any effect. I have also ran a dir c: /ah command and the picture is linked below with more information on hiberfil.sys and disk space.

http://puu.sh/40Sst.png



#11 Anshad Edavana

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Posted 13 August 2013 - 07:01 AM

Hi

 

A repair install will most likely solve your issue. This will refresh all system files and registry keys while preserving all data and installed programs.

 

http://www.sevenforums.com/tutorials/3413-repair-install.html



#12 Andy123

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Posted 14 August 2013 - 02:00 AM

I have read the repair install article. When i purchased my laptop, windows 7 home premium was already pre-installed on it. However i did find the product ID in the computer properties. Would this work when i do a repair install? Also wouldn't the repair install renew the registry and system files and therefore disabling my already installed programs?



#13 Anshad Edavana

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Posted 14 August 2013 - 03:30 AM

Hi

 

Repair install will preserve all data and installed programs but you need a plain Windows install media ( same edition ) to do that. You can use the free software Advanced Token Manager  to backup the activation data prior to the repair. After the repair install finishes, run the same tool again and it will restore the activation data.

 

http://forums.mydigitallife.info/threads/27341-Advanced-Tokens-Manager-The-Activation-Backup-Solution



#14 Andy123

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Posted 16 September 2013 - 04:03 AM

Hey Guys

I have just had a HUGE breakthrough. I have not repair installed yet as i have needed my computer quite a lot recently, but here is what i found out: I was running the diskpart command to try to check my partitions, and when i typed "DETAIL DISK", this is what came up: "Hibernation File Disk: No"! I think this is the reason i cant hibernate! is there any way i can fix this? Please help!!!



#15 Andy123

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Posted 16 September 2013 - 04:31 AM

Actually a miracle just happened! I had my hopes up and tried hibernation one more time and guess what? It worked! The only action i took is deleting some files on C:\ drive and i think that just might be the problem! Thank you all for your help!






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