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Virus of some sort won't let me type anywhere


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#1 mrsginliberty

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Posted 10 August 2013 - 08:56 PM

Am using my laptop to write this as my desktop has been taken over by something. If I start to type facebook in search bar... as soon as I type the f.... the f doesn't show up and it immediately opens favorites. I cannot maneuver around anywhere to download anything to help me even in safe mode. I had done what you said before about rkill and I was able to do that in safe mode but now it says that file is corrupt and to run chkdisk.  I am calling HP tomorrow to get recovery cds I hope but in the meantime something is majorly wrong can you help?



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#2 noknojon

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Posted 10 August 2013 - 10:17 PM

Hello -

Are you holding the Ctrl (Control) Key down when you type these ?

This will cause your computer to use Shortcuts like Ctrl + F = Favorites on some systems.

 

Double check that you only press 1 (one) key at a time -

 

Thanks -

Edited for Spelling only -


Edited by noknojon, 10 August 2013 - 10:18 PM.


#3 Queen-Evie

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Posted 10 August 2013 - 10:27 PM

Do you not have a recovery drive on your HP? You should, unless you deleted it.

 

If you are not sure, open Computer from the desktop icon. Do you see Recovery (D:)?

 

To access recovery Start Menu/All Programs. Root through All Programs for HP folders. In one of them you should see something along the lines of HP Recovery Manager. On my HP that is found in the Security and Protection folder. Open Recovery Manager. If given options use System Recovery. Follow the instructions.



#4 hamluis

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Posted 11 August 2013 - 09:48 AM

Me...I would try a different keyboard.

 

Louis



#5 mrsginliberty

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Posted 13 August 2013 - 12:33 AM

ordered recovery cds from HP. Thanks all for your help



#6 TsVk!

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Posted 13 August 2013 - 07:01 PM

Me...I would try a different keyboard.

 

Louis

Louis picks it again... sticky ctrl key.






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