Am using my laptop to write this as my desktop has been taken over by something. If I start to type facebook in search bar... as soon as I type the f.... the f doesn't show up and it immediately opens favorites. I cannot maneuver around anywhere to download anything to help me even in safe mode. I had done what you said before about rkill and I was able to do that in safe mode but now it says that file is corrupt and to run chkdisk. I am calling HP tomorrow to get recovery cds I hope but in the meantime something is majorly wrong can you help?