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Laptop BSOD on startup...but not in safe mode


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#1 sippenhaft

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Posted 10 August 2013 - 06:27 PM

Hello,

 

I have a Lenovo V570 laptop. Windows 7 home premium, 64bit, intel I5 chip, 4 gb ram.

 

The issue:

 

Computer was running fine and suddenly BSOD.

 

Upon restart, it will get to windows logo and the BSOD.

 

upon more restarts...

Will give options to repair and such, which I did...no help

Tried to recovery to last know good settings...no help

Tried to go back a few weeks...no help.

 

Keeps crashing around windows logo.

 

HOWEVER...I run with no issues in SAFE MODE with networking.

 

 The BSOD error:

Says HARDWARE FAILURE

STOP 0x000000124

 

After my research and talking with customer service at Lenovo...

 

They say it is probably main board or ram (NOTE: I took ram chips out and tried one at a time with same results)

 

others in the PC world say it may be drivers, but I keep everything up to date and protected with antivirus/malware/spyware etc...

 

Just want to run it by you all to see if you may have something I did not try before I go buy another laptop (Cost for new mobo is around $200 - this model currently sells for about $400)

 

Thank you all for looking and helping

 



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#2 hamluis

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Posted 11 August 2013 - 08:47 AM

STOP errors have varying causes...none of the data you have provided enables me to provide a specific answer, but you should review the data at http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html .

 

Louis



#3 sippenhaft

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Posted 20 August 2013 - 08:42 AM

What is confusing me is the BSOD that pops up when I start things normally but everything works fin in safe mode :smash:

 

Will run the chkdsk and check ram....

 

This happened out of nowhere while using computer, so I am figuring the mobo had something let go on it....

 

Will report back if I find anything...



#4 sippenhaft

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Posted 21 August 2013 - 02:00 PM

I am now leaning towards a HDD failure...

 

As CHKDSK was going, it was checking the indexes and crashed to BSOD

When I tried to do a recovery, it started fine, but then BSOD

 

Anyone else think it is HDD or could it still be mobo?



#5 Anshad Edavana

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Posted 21 August 2013 - 02:24 PM

Hi

 

A STOP 0x124 is generally caused by hardware failures. It can be either CPU , motherboard or some other hardware component. Analyzing the crash dumps are necessary to find the real reason.  Can you please upload all the crash dump files located inside C:\Windows\Minidump folder ? . You can zip them to a single file and attach with the next reply. If the file size is big, upload to a free file hosting site and post the download link.

 

Example file hosting sites :
 
 
 

Edited by Anshad Edavana, 21 August 2013 - 02:24 PM.





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