FAQ answers from AVG pages on "Transfer Your Licence"
HOW TO TRANSFER YOUR LICENCE
To transfer your AVG licence from your old computer to a new one, please follow these steps:
NOTE : First, uninstall AVG from the old computer:
1 .For Windows XP: on the taskbar, click Start -> Control Panel -> Add/Remove Programs. Locate the AVG entry and double click to uninstall.
2 .For Windows Vista/7: on the taskbar, click Start -> Control Panel -> Programs and Features. Locate the AVG entry and double click to uninstall.
3 .Follow the uninstallation wizard.
Now install AVG on the new computer:
Please note, before installing AVG, ensure any existing anti-virus software is removed from your computer.
1.Go to the AVG download page for the latest installation file.
- Click the name of the AVG edition you have purchased.
- Click the orange Download button.
- If you are asked, please save the file to your computer.
- We recommend you to save the file on your Desktop.
2.Double-click the downloaded AVG installation file on your Desktop.
3.Follow the installation wizard.
4.When prompted, use the copy & paste method in FAQ 3 to enter your AVG License Number.
You can find more detailed installation instructions (including screenshots) in the AVG Installation Guide .
AVG 2013 should now be successfully installed and protecting your computer.
•If the installation was not successful, refer to FAQ 4 for help with common issues.
•You can also contact AVG Customer Services for help installing AVG.
(They are generally free, but may charge you up to $14.99 to fully remote install)