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HijackThis Log Help


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#1 recjus85

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Posted 09 August 2013 - 09:52 AM

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 10:44:58 AM, on 8/9/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16635)
 
 
Boot mode: Normal
 
Running processes:
C:\Program Files (x86)\IObit\Advanced SystemCare 6\ASCTray.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
c:\PROGRA~2\mcafee\SITEAD~1\saui.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Ricky\Downloads\HijackThis.exe
 
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.facebook.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Advanced SystemCare Browser Protection - {BA0C978D-D909-49B6-AFE2-8BDE245DC7E6} - C:\PROGRA~2\IObit\ADVANC~1\BROWER~1\ASCPLU~1.DLL
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [mcpltui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [Advanced SystemCare 6] "C:\Program Files (x86)\IObit\Advanced SystemCare 6\ASCTray.exe" /AutoStart
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\PROGRA~2\mcafee\msc\mcsniepl.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
O23 - Service: McAfee Application Installer Cleanup (0316651375820888) (0316651375820888mcinstcleanup) - SUPERAntiSpyware.com - (no file)
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Advanced SystemCare Service 6 (AdvancedSystemCareService6) - IObit - C:\Program Files (x86)\IObit\Advanced SystemCare 6\ASCService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - (no file)
O23 - Service: CryptoStorage control service (CSObjectsSrv) - Unknown owner - (no file)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: McAfee Home Network (HomeNetSvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
O23 - Service: HP Client Services (HPClientSvc) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Activation Service (McAWFwk) - McAfee, Inc. - c:\PROGRA~1\mcafee\msc\mcawfwk.exe
O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\mcods.exe
O23 - Service: McAfee Platform Services (mcpltsvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
O23 - Service: McAfee Anti-Malware Core (mfecore) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe
O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - Unknown owner - C:\Windows\system32\mfevtps.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: RoxioNow Service - Roxio - C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Application Virtualization Service Agent (sftvsa) - Unknown owner - (no file)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
 
--
End of file - 9176 bytes
 

Thanks for any help!


Edited by recjus85, 09 August 2013 - 09:52 AM.


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#2 nasdaq

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Posted 11 August 2013 - 08:08 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete tab follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).
===

thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
===

HijackThis doesn't handle your version of Windows well. In your case I need to see a final DDS Log.
I suggest you remove HijackThis using the Add/Remove Programs list.

Download DDS by sUBs from one of the following links, if you no longer have it available. Save it to your desktop.

1: DDS.scr (Not recommended if you use Chrome to download this .scr file. Use the other options.)
2: DDS.pif
3: DDS.COM

Double click on the DDS icon, allow it to run.
A small box will open, with an explanation about the tool. No input is needed, the scan is running.
Notepad will open with the results.
Follow the instructions that pop up for posting the results.
Please note: You may have to disable any script protection running if the scan fails to run.

dds_scr.gif

Please just paste the contents of the DDS.txt log in your next post. DO NOT attach the log.
===

Please paste the logs in your next reply, DO NOT ATTACH THEM
Let me know what problem persists.

#3 recjus85

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Posted 11 August 2013 - 10:31 AM

# AdwCleaner v2.306 - Logfile created 08/11/2013 at 11:27:28
# Updated 19/07/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Ricky - RICKY-HP
# Boot Mode : Normal
# Running from : C:\Users\Ricky\Desktop\adwcleaner.exe
# Option [Delete]
 
 
***** [Services] *****
 
 
***** [Files / Folders] *****
 
File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk
Folder Deleted : C:\Program Files (x86)\adawaretb
Folder Deleted : C:\ProgramData\APN
Folder Deleted : C:\Users\Ricky\AppData\Local\Temp\APN
Folder Deleted : C:\Users\Ricky\AppData\LocalLow\adawaretb
 
***** [Registry] *****
 
Key Deleted : HKCU\Software\APN PIP
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : HKLM\Software\adawaretb
Key Deleted : HKLM\Software\PIP
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
 
***** [Internet Browsers] *****
 
-\\ Internet Explorer v10.0.9200.16635
 
[OK] Registry is clean.
 
-\\ Google Chrome v28.0.1500.95
 
File : C:\Users\Ricky\AppData\Local\Google\Chrome\User Data\Default\Preferences
 
[OK] File is clean.
 
*************************
 
AdwCleaner[R1].txt - [2619 octets] - [11/08/2013 11:26:59]
AdwCleaner[S1].txt - [2137 octets] - [11/08/2013 11:27:28]
 
########## EOF - C:\AdwCleaner[S1].txt - [2197 octets] ##########


#4 recjus85

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Posted 11 August 2013 - 10:42 AM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 5.4.2 (08.11.2013:1)
OS: Windows 7 Home Premium x64
Ran by Ricky on Sun 08/11/2013 at 11:33:42.84
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
Successfully deleted: [File] "C:\Windows\wininit.ini"
 
 
 
~~~ Folders
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 08/11/2013 at 11:39:16.68
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#5 nasdaq

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Posted 11 August 2013 - 10:44 AM

Waiting for the DDS log.

What problem persists?

#6 recjus85

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Posted 11 August 2013 - 10:47 AM

HiJackThis wasn't listed in Add/Remove programs list

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 10.0.9200.16635
Run by Ricky at 11:44:45 on 2013-08-11
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.4863.3298 [GMT -4:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
AV: Kaspersky PURE 3.0 *Disabled/Updated* {C3113FBF-4BCB-4461-D78D-6EDFEC9593E5}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Kaspersky PURE 3.0 *Disabled/Updated* {7870DE5B-6DF1-4BEF-ED3D-55AD9712D958}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
FW: Kaspersky PURE 3.0 *Disabled* {FB2ABE9A-01A4-4539-FCD2-C7EA1246D49E}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files (x86)\IObit\Advanced SystemCare 6\ASCService.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Program Files (x86)\IObit\Advanced SystemCare 6\Monitor.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Program Files\McAfee\MSC\McAPExe.exe
C:\Windows\system32\mfevtps.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
C:\Windows\System32\WUDFHost.exe
C:\Program Files (x86)\IObit\Advanced SystemCare 6\ASCTray.exe
C:\Program Files\Common Files\McAfee\Platform\mcuicnt.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\McAfee\MAT\McPvTray.exe
C:\Program Files\mcafee.com\agent\McUpdate.exe
C:\Windows\explorer.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = www.facebook.com
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
BHO: Advanced SystemCare Browser Protection: {BA0C978D-D909-49B6-AFE2-8BDE245DC7E6} - C:\Program Files (x86)\IObit\Advanced SystemCare 6\BrowerProtect\ASCPlugin_Protection.dll
TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
uRun: [Advanced SystemCare 6] "C:\Program Files (x86)\IObit\Advanced SystemCare 6\ASCTray.exe" /AutoStart
mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [mcpltui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:60
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
TCP: NameServer = 192.168.2.1 192.168.1.1
TCP: Interfaces\{8945780D-868D-441C-AB5E-4BBE2EA2FC71} : DHCPNameServer = 192.168.2.1 192.168.1.1
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\MSC\McSnIePl.dll
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\28.0.1500.95\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Content Blocker Plugin: {5564CC73-EFA7-4CBF-918A-5CF7FBBFFF4F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\x64\IEExt\ContentBlocker\ie_content_blocker_plugin.dll
x64-BHO: Virtual Keyboard Plugin: {73455575-E40C-433C-9784-C78DC7761455} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\x64\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
x64-BHO: Safe Money Plugin: {9E6D0D23-3D72-4A94-AE1F-2D167624E3D9} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\x64\IEExt\OnlineBanking\online_banking_bho.dll
x64-BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-BHO: URL Advisor Plugin: {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\x64\IEExt\UrlAdvisor\klwtbbho.dll
x64-TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-IE: {0C4CC089-D306-440D-9772-464E226F6539} - {0BA14598-4178-4CE5-B1F1-B5C6408A3F2E} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\x64\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
x64-IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 3.0\x64\IEExt\UrlAdvisor\klwtbbho.dll
x64-Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\McAfee\MSC\McSnIePl64.dll
x64-Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 amd_sata;amd_sata;C:\Windows\System32\drivers\amd_sata.sys [2013-3-31 82600]
R0 amd_xata;amd_xata;C:\Windows\System32\drivers\amd_xata.sys [2013-3-31 42664]
R0 CSCrySec;InfoWatch Encrypt Sector Library driver;C:\Windows\System32\drivers\CSCrySec.sys [2013-5-7 84536]
R0 gfibto;gfibto;C:\Windows\System32\drivers\gfibto.sys [2013-5-16 14456]
R0 McPvDrv;McPvDrv Driver;C:\Windows\System32\drivers\McPvDrv.sys [2013-8-9 74560]
R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\System32\drivers\mfehidk.sys [2013-4-3 772944]
R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\System32\drivers\mfewfpk.sys [2013-5-11 342416]
R1 CSVirtualDiskDrv;InfoWatch Virtual Disk driver;C:\Windows\System32\drivers\CSVirtualDiskDrv.sys [2013-5-7 66616]
R1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter;C:\Windows\System32\drivers\klim6.sys [2012-8-2 28504]
R1 kltdi;kltdi;C:\Windows\System32\drivers\kltdi.sys [2012-10-18 54104]
R1 kneps;kneps;C:\Windows\System32\drivers\kneps.sys [2012-8-13 178008]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R2 AdvancedSystemCareService6;Advanced SystemCare Service 6;C:\Program Files (x86)\IObit\Advanced SystemCare 6\ASCService.exe [2013-5-7 574272]
R2 HomeNetSvc;McAfee Home Network;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-6-22 325808]
R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-8-5 291896]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2013-5-11 201304]
R2 McAPExe;McAfee AP Service;C:\Program Files\McAfee\MSC\McAPExe.exe [2013-6-22 174440]
R2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-6-22 325808]
R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-6-22 325808]
R2 mcpltsvc;McAfee Platform Services;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-6-22 325808]
R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-6-22 325808]
R2 mfecore;McAfee Anti-Malware Core;C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe [2013-6-22 1017016]
R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe [2013-6-22 218760]
R2 mfevtp;McAfee Validation Trust Protection Service;C:\Windows\System32\mfevtps.exe [2012-4-13 182752]
R3 BCMH43XX;Broadcom 802.11 USB Network Adapter Driver;C:\Windows\System32\drivers\bcmwlhigh664.sys [2011-4-19 1254464]
R3 cfwids;McAfee Inc. cfwids;C:\Windows\System32\drivers\cfwids.sys [2013-4-3 70112]
R3 HipShieldK;McAfee Inc. HipShieldK;C:\Windows\System32\drivers\HipShieldK.sys [2013-8-9 197264]
R3 klkbdflt;Kaspersky Lab KLKBDFLT;C:\Windows\System32\drivers\klkbdflt.sys [2012-9-3 29016]
R3 klmouflt;Kaspersky Lab KLMOUFLT;C:\Windows\System32\drivers\klmouflt.sys [2012-9-3 29528]
R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\System32\drivers\mfeavfk.sys [2013-4-3 309968]
R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\System32\drivers\mfefirek.sys [2013-4-3 516608]
R3 mfencbdc;McAfee Inc. mfencbdc;C:\Windows\System32\drivers\mfencbdc.sys [2013-2-18 337120]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-4-21 471144]
R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]
R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]
R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2010-12-11 38456]
S2 AMD External Events Utility;AMD External Events Utility; [x]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 CSObjectsSrv;CryptoStorage control service; [x]
S2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
S2 DragonUpdater;COMODO Dragon Update Service; [x]
S2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
S3 McAWFwk;McAfee Activation Service;C:\PROGRA~1\mcafee\msc\mcawfwk.exe [2013-5-11 225216]
S3 mfencrk;McAfee Inc. mfencrk;C:\Windows\System32\drivers\mfencrk.sys [2013-2-18 95856]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-5-16 19456]
S3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]
S3 sftvsa;Application Virtualization Service Agent; [x]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-5-16 57856]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2013-5-7 1255736]
S4 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2013-5-23 143120]
S4 McOobeSv;McAfee OOBE Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2013-5-11 201304]
S4 RoxioNow Service;RoxioNow Service;C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-9-11 399344]
.
=============== File Associations ===============
.
FileExt: .txt: textfile="C:\Program Files (x86)\Windows NT\Accessories\WORDPAD.EXE" "%1" [UserChoice]
.
=============== Created Last 30 ================
.
2013-08-11 15:33:40 -------- d-----w- C:\Windows\ERUNT
2013-08-09 19:40:07 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2013-08-09 19:10:43 74560 ----a-w- C:\Windows\System32\drivers\McPvDrv.sys
2013-08-09 19:10:21 197264 ----a-w- C:\Windows\System32\drivers\HipShieldK.sys
2013-08-09 19:01:21 9460976 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{44156511-ECD5-4D36-8716-857D23BBC18A}\mpengine.dll
2013-08-09 16:43:32 -------- d-----w- C:\2dcd94d5aa6e1d8e14dcc3a4bc78
2013-08-09 14:20:04 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-08-08 17:39:46 -------- d-----w- C:\Users\Ricky\AppData\Roaming\Carambis
2013-08-08 17:39:40 -------- d-----w- C:\Program Files (x86)\Carambis
2013-08-08 15:00:51 -------- d-----w- C:\TDSSKiller_Quarantine
2013-08-07 18:23:37 -------- d-----w- C:\Users\Ricky\AppData\Roaming\NewspaperDirect
2013-08-07 16:35:27 -------- d-----w- C:\ProgramData\WEBREG
2013-08-07 16:35:17 -------- d-----w- C:\Users\Ricky\AppData\Local\HP
2013-08-07 16:15:28 -------- d-----w- C:\Program Files (x86)\Yahoo!
2013-08-07 15:41:56 -------- d-----w- C:\Users\Ricky\AppData\Roaming\SUPERAntiSpyware.com
2013-08-07 15:41:44 -------- d-----w- C:\ProgramData\SUPERAntiSpyware.com
2013-08-07 15:41:44 -------- d-----w- C:\Program Files\SUPERAntiSpyware
2013-08-06 19:07:52 -------- d-----w- C:\Users\Ricky\AppData\Local\Adobe
2013-08-04 19:13:54 -------- d-----w- C:\Program Files\ESET
2013-07-20 23:42:50 -------- d-sh--w- C:\$RECYCLE.BIN
2013-07-20 23:30:01 208896 ----a-w- C:\Windows\MBR.exe
2013-07-20 23:30:00 98816 ----a-w- C:\Windows\sed.exe
2013-07-20 23:30:00 256000 ----a-w- C:\Windows\PEV.exe
2013-07-20 23:29:46 -------- d-s---w- C:\ComboFix
2013-07-19 21:09:09 -------- d-----w- C:\Users\Ricky\AppData\Roaming\Malwarebytes
2013-07-19 21:08:57 -------- d-----w- C:\ProgramData\Malwarebytes
2013-07-15 21:41:14 -------- d-----w- C:\Users\Ricky\AppData\Local\ElevatedDiagnostics
2013-07-13 01:08:30 -------- d-----w- C:\Program Files (x86)\Citrix
2013-07-13 01:08:12 -------- d-----w- C:\Users\Ricky\AppData\Local\Citrix
2013-07-13 00:58:02 -------- d-----w- C:\Users\Ricky\AppData\Roaming\McAfee
2013-07-13 00:49:51 -------- d-----w- C:\Stinger_Quarantine
2013-07-13 00:48:48 -------- d-----w- C:\Program Files (x86)\stinger
2013-07-13 00:45:23 -------- d-----w- C:\Windows\System32\MRT
2013-07-13 00:43:58 159744 ----a-w- C:\Program Files\Internet Explorer\Plugins\npqtplugin5.dll
2013-07-13 00:43:58 159744 ----a-w- C:\Program Files\Internet Explorer\Plugins\npqtplugin4.dll
2013-07-13 00:43:58 159744 ----a-w- C:\Program Files\Internet Explorer\Plugins\npqtplugin3.dll
2013-07-13 00:43:58 159744 ----a-w- C:\Program Files\Internet Explorer\Plugins\npqtplugin2.dll
2013-07-13 00:43:58 159744 ----a-w- C:\Program Files\Internet Explorer\Plugins\npqtplugin.dll
.
==================== Find3M  ====================
.
2013-07-20 23:49:20 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-07-20 23:49:20 692104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-06-11 23:43:37 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-06-11 23:43:00 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-06-11 23:42:58 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-06-11 23:42:58 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-06-11 23:26:20 2241024 ----a-w- C:\Windows\System32\wininet.dll
2013-06-11 23:25:16 3958784 ----a-w- C:\Windows\System32\jscript9.dll
2013-06-11 23:25:13 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-06-11 23:25:13 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-06-11 22:51:45 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-06-11 22:50:58 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
2013-06-11 18:05:36 1910632 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-06-11 18:05:12 751104 ----a-w- C:\Windows\System32\win32spl.dll
2013-06-11 18:05:12 492544 ----a-w- C:\Windows\SysWow64\win32spl.dll
2013-06-11 18:04:49 30720 ----a-w- C:\Windows\System32\cryptdlg.dll
2013-06-11 18:04:49 24576 ----a-w- C:\Windows\SysWow64\cryptdlg.dll
2013-06-11 18:04:27 1887232 ----a-w- C:\Windows\System32\d3d11.dll
2013-06-11 18:04:27 1505280 ----a-w- C:\Windows\SysWow64\d3d11.dll
2013-06-11 18:04:10 1424384 ----a-w- C:\Windows\System32\WindowsCodecs.dll
2013-06-11 18:04:10 1230336 ----a-w- C:\Windows\SysWow64\WindowsCodecs.dll
2013-06-11 18:03:08 903168 ----a-w- C:\Windows\SysWow64\certutil.exe
2013-06-11 18:03:08 52224 ----a-w- C:\Windows\System32\certenc.dll
2013-06-11 18:03:08 43008 ----a-w- C:\Windows\SysWow64\certenc.dll
2013-06-11 18:03:08 184320 ----a-w- C:\Windows\System32\cryptsvc.dll
2013-06-11 18:03:08 1464320 ----a-w- C:\Windows\System32\crypt32.dll
2013-06-11 18:03:08 140288 ----a-w- C:\Windows\SysWow64\cryptsvc.dll
2013-06-11 18:03:08 139776 ----a-w- C:\Windows\System32\cryptnet.dll
2013-06-11 18:03:08 1192448 ----a-w- C:\Windows\System32\certutil.exe
2013-06-11 18:03:08 1160192 ----a-w- C:\Windows\SysWow64\crypt32.dll
2013-06-11 18:03:08 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll
2013-06-07 03:22:18 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-06-07 02:37:52 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-06-05 03:34:27 3153920 ----a-w- C:\Windows\System32\win32k.sys
2013-06-04 06:00:13 624128 ----a-w- C:\Windows\System32\qedit.dll
2013-06-04 04:53:07 509440 ----a-w- C:\Windows\SysWow64\qedit.dll
2013-05-18 22:12:09 1700352 ----a-w- C:\Windows\SysWow64\gdiplus.dll
2013-05-16 21:16:26 14456 ----a-w- C:\Windows\System32\drivers\gfibto.sys
2013-05-15 23:27:30 152576 ----a-w- C:\Windows\SysWow64\msclmd.dll
2013-05-15 23:27:29 175616 ----a-w- C:\Windows\System32\msclmd.dll
.
============= FINISH: 11:45:25.53 ===============


#7 recjus85

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Posted 11 August 2013 - 10:48 AM

No problems as of now. I was having issues with Windows Update a few days ago, but a system restore fixed that.



#8 nasdaq

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Posted 11 August 2013 - 12:29 PM

One last check.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

#9 recjus85

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Posted 11 August 2013 - 01:42 PM

 Results of screen317's Security Check version 0.99.72  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 10  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
McAfee Anti-Virus and Anti-Spyware   
Kaspersky PURE 3.0                   
 Antivirus up to date!  (On Access scanning disabled!) 
`````````Anti-malware/Other Utilities Check:````````` 
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Adobe Flash Player 11.8.800.94  
 Adobe Reader XI  
 Google Chrome 28.0.1500.72  
 Google Chrome 28.0.1500.95  
 Google Chrome plugins...  
````````Process Check: objlist.exe by Laurent````````  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 1% 
````````````````````End of Log`````````````````````` 


#10 nasdaq

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Posted 11 August 2013 - 01:46 PM

If all is well:

Time for some housekeeping
  • The following will implement some cleanup procedures as well as reset System Restore points:
  • Click Start > Run and copy/paste the following bold text into the Run box and click OK:
  • ComboFix /Uninstall
===

To remove AdwCleaner.

Please double click on AdwCleaner.exe to run the tool.
Click on Uninstall.
Confirm with Yes.

If you decide to keep the AdwCleaner tool make sure to delete your version and download the latest before running it.

Delete the other tools we used.
You can Keep the DDS tool as most forum will ask to see a log before suggesting a fix.
===

Please consider using these ideas to help secure your computer. While there is no way to guarantee safety when you use a computer, these steps will make it much less likely that you will need to endure another infection. While we really like to help people, we would rather help you protect yourself so that you won't need that help in the future.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates or get into the habit of checking Windows Update regularly. They usually have security updates every month. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. This is a crucial security measure.

Having an effective antivirus is a must for everyone.
In addition to many excellent commercial products there are plenty of good free antivirus programs available. I can recommend:

If you are satisfied with your current protection programs you can ignore the instructions on Antivirus or Firewall listed below.In addition to an antivirus I recommend using a firewall. A software firewall is a software program that helps screen out hackers, viruses, and worms that try to reach your computer over the Internet. I can recommend one of the following free products:Please note: Many installer offer third-party downloads that are installed automatically when you do not uncheck certain checkboxes. While most of the time not being malicious you usually do not want these on your computer. Be careful during the installation process and you will avoid seeing tons of new unwanted toolbars in your favorite web browser.

Please consider installing and running some of the following programs; they are either free or have free versions of commercial programs:

Malwarebytes Anti-Malware (MBAM)
The free version of MBAM can be used to scan the system for traces of malware. Scanning your system regularly will make it harder for malware to reside on your system.
A tutorial on using MBAM can be found here.
Please Note: Only the paid for version has real time capabilities.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent malware from ever installing on your computer may be found here.

Please keep these programs up-to-date and run them whenever you suspect a problem to prevent malware problems. A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall and scanning anti-spyware program at a time. Passive protectors, like SpywareBlaster can be run with any of them.

Note that there are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:A similar category of programs is now called "scareware." Scareware programs are active infections that will pop-up on your computer and tell you that you are infected. If you look closely, it will usually have a name that looks like it might be legitimate, but it is NOT one of the programs you installed. It tells you to click and install it right away. If you click on any part of it, including the 'X' to close it, you may actually help it infect your computer further. Keeping protection updated and running resident protection can help prevent these infections. If it happens anyway, get offline as quickly as you can. Pull the internet connection cable or shut down the computer if you have to. Contact someone to help by using another computer if possible. These programs are also sometimes called 'rogues', but they are different than the older version of rogues mentioned above.

Please keep your programs up to date. This applies to Java, Adobe Flashplayer, Adobe Reader and your Internet Browsers in particular. Vulnerabilities in these programs are often exploited in order to install malware on your PC. Visiting a prepared web page suffices to infect your system.

In general Firefox, Opera and Google Chrome are considered to be more secure than Internet Explorer. In addition there are many useful addons that can protect you from possible risks:
  • WOT will warn you when you try to visit sites with poor reputation. The reputation is based on user ratings and is usually very accurate.
  • Script Blocker can help blocking many attempts to infect your system via malicious websites by only allowing scripts at sites you trust.
  • NoScript is a popular Firefox addon,
  • ScriptNo a popular Google Chrome addon.
For much more useful information, please also read Tony Klein's excellent article: How did I get infected in the first place

Hopefully these steps will help to keep you error free. If you run into more difficulty, we will certainly do what we can to help.
===

#11 recjus85

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Posted 11 August 2013 - 02:00 PM

The ComboFix thing didn't work. 

 

I have Malwarebytes downloaded already, as well as SuperAntiSpyware, both free versions.

 

My main virus/firewall is McAfee Total Protection. Have everything set to recommend settings or better.

 

As far as the extensions, I had the DoNotTrackMe one and the Click&Clean one, plus Site Advisor and Adblock. I downloaded WOT and ScriptNo, though I'm a little confused how the ScriptNo one. 



And thank you very much for all your help!



#12 recjus85

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Posted 11 August 2013 - 02:13 PM

Also, I was just checking to make sure my Java and all was updates. Under setting in Chrome it is set to allow. But I go to check my Adobe Reader, it shows that Java is Disabled. Am I missing something easy here? Thanks!

#13 recjus85

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Posted 11 August 2013 - 02:49 PM

Ok I figured out what was causing the Java errors. It was the ScriptNo extension. Not sure how to make it not block the Java so I just disabled it for now.

 

Off question here, the little time I had the ScriptNo running, it was showing a high number blocked. What exactly is it blocking? I'm not too smart on that kind of computer stuff. Thanks!



#14 nasdaq

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Posted 12 August 2013 - 07:40 AM


Rename ComboFix.exe to UNINSTALL.exe and double click it. It's case insensitive.
===

If for some reason CF is having difficulty carrying out the uninstall command, there is a stand alone uninstaller available. Download it from
here
===

Resd this article on Scrisptno.
http://www.techrepublic.com/blog/it-security/scriptno-a-preemptive-strike-against-script-attacks-for-chrome/

===

#15 nasdaq

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Posted 18 August 2013 - 09:47 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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