I purchased an HP 2000 Series laptop in March and it's been fine up until recently. About 2 weeks ago it appeared that a Windows automatic update was performed and ever since, the computer's been erratic at best. I don't seem to have any problems offline, as I can run internal programs and view images/play cds without incident (occasionally I'll get a "Not Responding" notice with a forever spinning blue wheel). But whenever I go online the "Not Working" scenario seems to happen way too often.
I went to Control Panel to see if there were any more updates I might need and discovered that none of the previous updates were never installed. 7 in total, including:
Thing is, whenever I click "Install Updates" while offline, it moves quickly but obviously stops due to lack of internet connection. When connected online and I click "Install Updates" the action freezes up, so I'm unable to get the necessary updates.
Also (not sure if this is related to the lack of updates), whenever I press Cntrl+Alt+Delete I receive the following message:
Failure to display security and shut down options
"The sing in process couldn't display security and sign-in options when Cntrl+Alt+Delete is pressed. If Windows doesn't respond, pess Esc, or use the power switch to restart."
I've performed a Windows Defender sweep and uncovered nothing with definitions up to date. Please help me if you can. Thanks.