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Computer Randomly Freezes


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#1 mrmidnighttnt

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Posted 08 August 2013 - 04:05 PM

I am using my computer normally, when all of a sudden it will either:

a) Shut Down

b )Freeze Up Indefinitely

    1) Usually forever when I'm gaming, and for a few minutes otherwise.

 

a) Only happened once...

 

Specs:

Intel Core i7

16GB Ram (Not sure what brand/model but I will find out if necessary)

Motherboard probably not important, tried three different kinds, all different manufacturer.

Currently using ASUS P8Z77-V Pro

Nvidia Geforce 650 Video Card

 

I probably should run some kind of tool for a log... but I have no idea what it's called.


Edited by mrmidnighttnt, 08 August 2013 - 04:06 PM.


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#2 sflatechguy

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Posted 08 August 2013 - 06:16 PM

This can be caused by a number of things. The fact that it happens after heavy gaming use means it could be the CPU overheating. It could also be a system memory issue, but with 16 GB of RAM, that's unlikely -- unless some of that system memory has gone bad.

Do you get any sort of error code, or does it just totally freeze up? Same with the shutting down, do you get an error code or blue screen first?

 

If you go to the search bar and type in Reliability Monitor, click "View reliability history", do you see any red Xs (critical events)? If you do, click on them -- what do they pertain to?



#3 mrmidnighttnt

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Posted 08 August 2013 - 06:21 PM

 it just totally freezes up

The Xs say:

Windows was not shut down properly.

ComUpdatus stopped working. (Only happened once)



#4 sflatechguy

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Posted 08 August 2013 - 06:26 PM

Reliability Monitor isn't offering more info than that? Pity.

ComUpdatus.exe is an Nvidia file linked to Nvidia updates that has been known to result in excess CPU usage -- which would explain the freezes and crashes. See here: https://forums.geforce.com/default/topic/502558/geforce-drivers/comupdatus-exe/

 

Seems if you simply turn off the process, it solves the problem. Rolling back the drivers seemed to help for a few people.



#5 noknojon

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Posted 08 August 2013 - 06:30 PM

Please download MiniToolBox, Save it to your desktop and run it.
Close any Firefox browsers you may have open
Checkmark the following boxes:
•Flush DNS
•Report IE Proxy Settings
•Reset IE Proxy Settings
•Report FF Proxy Settings
•Reset FF Proxy Settings
•List content of Hosts
•List IP configuration
•List last 10 Event Viewer log
•List Installed Programs
•List Users, Partitions and Memory size.
•List Minidump Files
 Click Go and copy / paste the result (Result.txt).

 

 

Please post a snapshot with Speccy for more system details -
How to Publish a snapshot with Speccy <<-- Directions Here

 

Thanks -



#6 mrmidnighttnt

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Posted 08 August 2013 - 10:46 PM

I tried the ComUpdatus thing, hoping it will fix the problem?

Ill do the MiniToolBox if it doesnt work... 

ty for your help



#7 mrmidnighttnt

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Posted 08 August 2013 - 11:52 PM

Didnt work.

May have to do with Skype as I only crash when I use it.

Spoiler

 

 

Specs:

http://speccy.piriform.com/results/r2I0bw5erAK4PME6yGR8ykg

 

Edit: My CPU is NOT at 90C Idk why it says that ?!


Edited by mrmidnighttnt, 08 August 2013 - 11:53 PM.


#8 noknojon

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Posted 09 August 2013 - 03:19 AM

Scan your machine with ESET OnlineScan

1.Hold down Control and click HERE to open ESET OnlineScan in a new window.
2.Click the ESET Online Scanner button.
3.NOTE :.For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

  • .Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.

  • .Double click on the ESET Online Scanner icon on your desktop.

 

 4.Check "YES, I accept the Terms of Use."
 5.Click the Start button.
 6.Accept any security warnings from your browser.
 7.Under scan settings, check "Scan Archives" and "Remove found threats"
8.Click Advanced settings and select the following:
Scan potentially unwanted applications
Scan for potentially unsafe applications
Enable Anti-Stealth technology

 9.ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this will take some time to download the program for a first time, and then download updated data base (NOTE : 2  hours is not unusual)
10.When the scan completes, click List Threats
11.Click Export, and save the file to your desktop using a unique name, such as ESETScan.
- Include the contents of this report in your next reply.
12.Click the Back button.
13.Click the Finish button

 

Thanks -



#9 mrmidnighttnt

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Posted 09 August 2013 - 11:18 AM

It's running now, will edit post when it's done. I have an antivirus though...

I just realised, I've never crashed when I don't have skype on.

But then again, I have Skype on at least 50% of the time my computer is on...


Edited by mrmidnighttnt, 09 August 2013 - 11:21 AM.


#10 mrmidnighttnt

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Posted 09 August 2013 - 01:48 PM

Spoiler
 
1) FFSetup Installer is Softpedia, I expected that.
2) So that's why that client was free, darn I should really scan my stuff. (Minecraft,jar/Obsidian.jar)


#11 noknojon

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Posted 09 August 2013 - 11:09 PM

If McAfee SecurityCenter is your only Antivirus, I would look to upgrade to a better program -

 

From your logs - Minecraft Note Block Studio version 3.1.3 (Version: 3.1.3)

RE: ESETScan - A new Java Backdoor Trojan called Java/Jacksbot

The malware is capable of visiting URLs, creating files and/or folders, running shell commands, as well as executing and ending programs. It can also steal information by logging keystrokes and mouse events.

Trend Micro believes it is possible the malware presents itself as a Minecraft modification tool to unsuspecting users.

 

Please let the experts handle this one .................
 

Please read Preparation Guide and post a new topic in Virus, Trojan, Spyware, and Malware Removal Logs

 

Please post to the Malware Removal Logs area and describe your problem, even if you are unable to produce the requested logs, and an Expert will assist you with removal of the problem -

 

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

 

 

Thank You -

 



#12 mrmidnighttnt

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Posted 09 August 2013 - 11:45 PM

Minecraft Note Block Studio version 3.1.3

 

I helped write that program, I have the source code if you want to see it, no virus :)

Also, what do you recommend for an antivirus?



#13 noknojon

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Posted 10 August 2013 - 12:09 AM

Also, what do you recommend for an antivirus? Almost anything except McAfee

C:\Users\nikhil\Downloads\Minecraft.jar Java/Jacksbot.J trojan <
This is a Downloaded ?? and not self made program - Unless you are creating an infection.
The sources I quoted can be found in 30 seconds with Google - Jacksbot.J trojan / Jacksbot. trojan

 

Please follow Post #11

 

Thank You -



#14 mrmidnighttnt

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Posted 10 August 2013 - 12:13 AM

Minecraft.jar isnt note block studio, that was something else, time to start post 11.






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