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Win7 x64 BSOD ntoskrnl.exe


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#1 cip_death

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Posted 08 August 2013 - 04:20 AM

Hello all,

 

For the last few days i've been experiencing BSODs on a rather newly installed Win7 x64 PC.

Using BlueScreenView i can see that ntoskrnl.exe is the cause for those BSODs, but i can't seem to find anything else so far.

Please analyze my minidumps and give me a hint as to what may be causing the problems.

 

Thank you in advance.

Ciprian

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#2 Sirawit

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Posted 08 August 2013 - 04:32 AM

This topic was reported to Staff and will be reply shortly. The topic will be move if nedded.

 

Thank you.


If I don't reply back to you in 2 days, feel free to send me a PM.

 

“You’re lying… just like you were lying to me before. You have to hate me. I’ve been the worst daughter in the world… you should hate me.”

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#3 hamluis

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Posted 08 August 2013 - 10:01 AM

In the meantime...

 

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link.

 

Louis



#4 cip_death

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Posted 08 August 2013 - 10:59 AM

Hello all,

 

Please note that i managed to somewhat duplicate the error and BSOD altogether after posting the first message.

The cause for those nasty crashes seems to be the HP printer installed on that same computer, sending some random print jobs made the PC go BSOD again.

As such, i began uninstalling the old printer drivers using the uninstaller utility on HP's website, and reinstalling some newer drivers. Will monitor the PC for a while and post again to let you all know if it was fixed.

 

Thank you for your assistance.

Ciprian



#5 hamluis

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Posted 08 August 2013 - 12:22 PM

:thumbup2: , sounds like a plan.

 

Louis






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