Please download MiniToolBox
, save it to your desktop and run it.
Checkmark the following checkboxes:
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
Click on Go to start the scan. Once it is finished highlight the text, copy it and paste it in your next post.
Please download and install Speccy
to provide us with information about your computer.
When Speccy opens you will see a screen similar to the one below.
Click on File, and then click on Publish Snapshot.
The following screen will appear, click on Yes.
The following screen will appear, click on Copy to Clipboard.
In your next post right click in the Reply to Topic box, then click on Paste. This will load a link to the Speccy log.
Attention: It has become a common practice with a large number freeware and shareware downloads to include third party downloads. These downloads show up during the installation of the primary download with the third party downloads already enabled for downloading. If you don't remove the check mark these third party downloads will be installed on your computer. For this reason it is important that you carefully read every page in the download process to make sure you are not accepting unwanted downloads which may be difficult to uninstall if you don't want them