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Posted 07 August 2013 - 02:26 PM
Posted 09 August 2013 - 06:05 PM
It would have helped if you had said what operating system you are using and the make and model of the printer, so this is generic help !
(1) Go into Control panel (Add / remove programs or Program and Features) and uninstall your printer
(2) Go to the printer manufacturer's web-site and download the drivers for your printer and operating system
(3) Check the installation sequence for your printer (get the manual from their web-site). Printers can be very fussy about when you connect them in the install sequence
(4) Install your new drivers and the printer as per the manual. If necessary, re-boot, and see if it shows up in printers and faxes. When it does, if it doesn't select itself as the default, click on it and choose 'Set as default'.
I am going to be away until about the 22nd October. Time on-line will be reduced and my internet access may be limited. PMs may not be replied to as quickly as normal !
Posted 13 August 2013 - 10:36 AM
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