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External HDD Folders turned into Shortcut


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5 replies to this topic

#1 zeraconteur

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Posted 07 August 2013 - 10:16 AM

Please, I do not know how to remove it ! You will be saving my life should you help me, 

 

Sorry for my poor English, I'm French

 

Please find attached the attach.txt and the DDS.txt file

Attached Files



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#2 zeraconteur

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Posted 07 August 2013 - 10:25 AM

I realize that my post is lay too not-specific. 
When I plug in my external hdd, my previous folders now appeared as a shortcut. When I try to enter the shortcut, this message pop-up:  Windows can't this file " F:\trashes\b3fdadef.com " 

 

I dont how it happened, a while ago my external hdd was perfectly working and suddenly, my folders icones now appeare as shortcut.

 

thanks a lot for your help



#3 B-boy/StyLe/

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Posted 07 August 2013 - 10:38 AM

Hello! Welcome to BleepingComputer Forums! :welcome:
My name is Georgi and and I will be helping you with your computer problems.

Before we begin, please note the following:

  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The logs can take some time to research, so please be patient with me.
  • Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
  • Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
  • Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.

 

 

STEP 1

 

 

Please download and run the following tool and follow the prompts to disable Autorun.

 

 

STEP 2

 

 

Next please download and install MCShield 2

Go to Scanner tab and put a checkbox beside BulletProof then hit Apply.

Now plug-in your external hdd and wait to be scanned and repaired.

A log file should appear when this is done. Please post the content of the log in your next reply.

 

 

Regards,

Georgi


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#4 zeraconteur

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Posted 08 August 2013 - 01:15 PM

Thank you for the fast answer, the files on my External HDD are very important to me. 

 

I try what you just said and I get back to you :-) 



#5 B-boy/StyLe/

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Posted 11 August 2013 - 01:37 AM

Hi,

It's been several days. Do you still need help on this?
This thread will be closed if you don't respond within 72 hours.


Regards,
Georgi


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#6 B-boy/StyLe/

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Posted 14 August 2013 - 12:13 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

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