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Certain Programs will not open Until Reboot


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3 replies to this topic

#1 garrett122491

garrett122491

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  • Location:NW Indiana
  • Local time:07:22 PM

Posted 07 August 2013 - 10:11 AM

I had another post, but I was not receiving any more replies and the title was a bit misleading after some further troubleshooting.

 

The issue is I have a few programs that refuse to work at random times until you reboot the computer once or twice. These programs are all graphic design programs for engraving or specialized printing(wire labels, terminal block labels). The programs are VisionPro7, Weidmuller M-Print Pro, and Brady Labelmark 5. All manufactures of these programs say they are compatible with this computer.

 

The computer is a dell desktop running 64-bit windows 7.

 

Below is the MiniToolBox results file for your viewing.

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by DanShapiro (administrator) on 07-08-2013 at 09:43:47
Running from "C:\Users\danshapiro\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.
========================= Hosts content: =================================



========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : SL030
   Primary Dns Suffix  . . . . . . . : slautomation.local
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : slautomation.local

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : slautomation.local
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : A4-1F-72-6B-8A-C2
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::199c:c5e7:315f:908b%10(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.2.37(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, August 07, 2013 9:40:21 AM
   Lease Expires . . . . . . . . . . : Thursday, August 15, 2013 9:40:21 AM
   Default Gateway . . . . . . . . . : 192.168.2.2
   DHCP Server . . . . . . . . . . . : 192.168.2.200
   DHCPv6 IAID . . . . . . . . . . . : 245636978
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-26-8A-1C-A4-1F-72-6B-8A-C2
   DNS Servers . . . . . . . . . . . : 192.168.2.200
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.slautomation.local:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : slautomation.local
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  fs-slautomation.slautomation.local
Address:  192.168.2.200

Name:    google.com
Addresses:  2607:f8b0:4009:801::1000
      74.125.225.71
      74.125.225.64
      74.125.225.78
      74.125.225.67
      74.125.225.65
      74.125.225.66
      74.125.225.69
      74.125.225.72
      74.125.225.70
      74.125.225.68
      74.125.225.73


Pinging google.com [74.125.225.71] with 32 bytes of data:
Reply from 74.125.225.71: bytes=32 time=15ms TTL=55
Reply from 74.125.225.71: bytes=32 time=20ms TTL=55

Ping statistics for 74.125.225.71:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 15ms, Maximum = 20ms, Average = 17ms
Server:  fs-slautomation.slautomation.local
Address:  192.168.2.200

Name:    yahoo.com
Addresses:  206.190.36.45
      98.138.253.109
      98.139.183.24


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=67ms TTL=50
Reply from 206.190.36.45: bytes=32 time=66ms TTL=50

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 66ms, Maximum = 67ms, Average = 66ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 10...a4 1f 72 6b 8a c2 ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
 11...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 12...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.2.2     192.168.2.37     10
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.2.0    255.255.255.0         On-link      192.168.2.37    266
     192.168.2.37  255.255.255.255         On-link      192.168.2.37    266
    192.168.2.255  255.255.255.255         On-link      192.168.2.37    266
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.2.37    266
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.2.37    266
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 10    266 fe80::/64                On-link
 10    266 fe80::199c:c5e7:315f:908b/128
                                    On-link
  1    306 ff00::/8                 On-link
 10    266 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/07/2013 09:40:26 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/07/2013 09:10:27 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/07/2013 09:06:21 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/07/2013 08:56:02 AM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005

Error: (08/07/2013 08:01:26 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/06/2013 08:14:03 AM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005

Error: (08/06/2013 07:56:46 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/05/2013 02:46:58 PM) (Source: Application Error) (User: )
Description: Faulting application name: MsiExec.exe, version: 5.0.7601.17514, time stamp: 0x4ce792c4
Faulting module name: MSI7DAE.tmp, version: 2.0.0.9, time stamp: 0x4d4b089c
Exception code: 0xc000000d
Fault offset: 0x00019d88
Faulting process id: 0xfe4
Faulting application start time: 0xMsiExec.exe0
Faulting application path: MsiExec.exe1
Faulting module path: MsiExec.exe2
Report Id: MsiExec.exe3

Error: (08/05/2013 02:46:53 PM) (Source: Application Error) (User: )
Description: Faulting application name: MsiExec.exe, version: 5.0.7601.17514, time stamp: 0x4ce792c4
Faulting module name: MSI5BF8.tmp, version: 2.0.0.9, time stamp: 0x4d4b089c
Exception code: 0xc000000d
Fault offset: 0x00019d88
Faulting process id: 0x810
Faulting application start time: 0xMsiExec.exe0
Faulting application path: MsiExec.exe1
Faulting module path: MsiExec.exe2
Report Id: MsiExec.exe3

Error: (08/05/2013 09:21:23 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (08/07/2013 09:40:40 AM) (Source: NetBT) (User: )
Description: The name "SLAUTOMATION   :1d" could not be registered on the interface with IP address 192.168.2.37.
The computer with the IP address 192.168.2.33 did not allow the name to be claimed by
this computer.

Error: (08/07/2013 09:40:21 AM) (Source: Microsoft-Windows-TaskScheduler) (User: NT AUTHORITY)
Description: Task Scheduler service failed to load tasks at service startup. Additional Data: Error Value: 2147549183.

Error: (08/07/2013 09:39:05 AM) (Source: NetBT) (User: )
Description: The name "SLAUTOMATION   :1d" could not be registered on the interface with IP address 192.168.2.37.
The computer with the IP address 192.168.2.33 did not allow the name to be claimed by
this computer.

Error: (08/07/2013 09:36:28 AM) (Source: NetBT) (User: )
Description: The name "SLAUTOMATION   :1d" could not be registered on the interface with IP address 192.168.2.37.
The computer with the IP address 192.168.2.33 did not allow the name to be claimed by
this computer.

Error: (08/07/2013 09:31:18 AM) (Source: NetBT) (User: )
Description: The name "SLAUTOMATION   :1d" could not be registered on the interface with IP address 192.168.2.37.
The computer with the IP address 192.168.2.33 did not allow the name to be claimed by
this computer.

Error: (08/07/2013 09:31:18 AM) (Source: BROWSER) (User: )
Description: The browser was unable to promote itself to master browser.  The computer that currently
believes it is the master browser is SL013.

Error: (08/07/2013 09:26:08 AM) (Source: NetBT) (User: )
Description: The name "SLAUTOMATION   :1d" could not be registered on the interface with IP address 192.168.2.37.
The computer with the IP address 192.168.2.33 did not allow the name to be claimed by
this computer.

Error: (08/07/2013 09:20:58 AM) (Source: NetBT) (User: )
Description: The name "SLAUTOMATION   :1d" could not be registered on the interface with IP address 192.168.2.37.
The computer with the IP address 192.168.2.33 did not allow the name to be claimed by
this computer.

Error: (08/07/2013 09:15:48 AM) (Source: NetBT) (User: )
Description: The name "SLAUTOMATION   :1d" could not be registered on the interface with IP address 192.168.2.37.
The computer with the IP address 192.168.2.33 did not allow the name to be claimed by
this computer.

Error: (08/07/2013 09:10:38 AM) (Source: NetBT) (User: )
Description: The name "SLAUTOMATION   :1d" could not be registered on the interface with IP address 192.168.2.37.
The computer with the IP address 192.168.2.33 did not allow the name to be claimed by
this computer.


Microsoft Office Sessions:
=========================
Error: (08/07/2013 09:40:26 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/07/2013 09:10:27 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/07/2013 09:06:21 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/07/2013 08:56:02 AM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005

Error: (08/07/2013 08:01:26 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/06/2013 08:14:03 AM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005

Error: (08/06/2013 07:56:46 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/05/2013 02:46:58 PM) (Source: Application Error)(User: )
Description: MsiExec.exe5.0.7601.175144ce792c4MSI7DAE.tmp2.0.0.94d4b089cc000000d00019d88fe401ce92148b62ffdfc:\Windows\syswow64\MsiExec.exeC:\Windows\Installer\MSI7DAE.tmpc97c65ef-fe07-11e2-9fb3-a41f726b8ac2

Error: (08/05/2013 02:46:53 PM) (Source: Application Error)(User: )
Description: MsiExec.exe5.0.7601.175144ce792c4MSI5BF8.tmp2.0.0.94d4b089cc000000d00019d8881001ce9214866adfcfc:\Windows\syswow64\MsiExec.exeC:\Windows\Installer\MSI5BF8.tmpc690909f-fe07-11e2-9fb3-a41f726b8ac2

Error: (08/05/2013 09:21:23 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


CodeIntegrity Errors:
===================================
  Date: 2013-08-07 09:40:20.786
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sysfer.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-07 09:39:27.749
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sysfer.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-07 09:10:18.405
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sysfer.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-07 09:06:10.015
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sysfer.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-07 09:01:55.159
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sysfer.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-07 08:01:16.796
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sysfer.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-06 16:29:04.096
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sysfer.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-06 16:20:28.873
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sysfer.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-06 15:29:07.255
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sysfer.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-06 11:59:18.556
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sysfer.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

Adobe Flash Player 11 ActiveX (Version: 11.8.800.94)
Adobe Reader XI (11.0.03) (Version: 11.0.03)
AMD Accelerated Video Transcoding (Version: 12.10.100.30328)
AMD APP SDK Runtime (Version: 10.0.831.4)
AMD Catalyst Install Manager (Version: 8.0.911.0)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
AMD Media Foundation Decoders (Version: 1.0.80328.2204)
AMD Wireless Display v3.0 (Version: 1.0.0.10)
AX88772A & AX88772 Windows 7 Drivers (Version: 1.0.0.4)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center (Version: 2013.0328.2218.38225)
Catalyst Control Center Graphics Previews Common (Version: 2013.0328.2218.38225)
Catalyst Control Center InstallProxy (Version: 2013.0328.2218.38225)
Catalyst Control Center Localization All (Version: 2013.0328.2218.38225)
CCC Help Chinese Standard (Version: 2013.0328.2217.38225)
CCC Help Chinese Traditional (Version: 2013.0328.2217.38225)
CCC Help Czech (Version: 2013.0328.2217.38225)
CCC Help Danish (Version: 2013.0328.2217.38225)
CCC Help Dutch (Version: 2013.0328.2217.38225)
CCC Help English (Version: 2013.0328.2217.38225)
CCC Help Finnish (Version: 2013.0328.2217.38225)
CCC Help French (Version: 2013.0328.2217.38225)
CCC Help German (Version: 2013.0328.2217.38225)
CCC Help Greek (Version: 2013.0328.2217.38225)
CCC Help Hungarian (Version: 2013.0328.2217.38225)
CCC Help Italian (Version: 2013.0328.2217.38225)
CCC Help Japanese (Version: 2013.0328.2217.38225)
CCC Help Korean (Version: 2013.0328.2217.38225)
CCC Help Norwegian (Version: 2013.0328.2217.38225)
CCC Help Polish (Version: 2013.0328.2217.38225)
CCC Help Portuguese (Version: 2013.0328.2217.38225)
CCC Help Russian (Version: 2013.0328.2217.38225)
CCC Help Spanish (Version: 2013.0328.2217.38225)
CCC Help Swedish (Version: 2013.0328.2217.38225)
CCC Help Thai (Version: 2013.0328.2217.38225)
CCC Help Turkish (Version: 2013.0328.2217.38225)
ccc-utility64 (Version: 2013.0328.2218.38225)
CCleaner (Version: 4.03)
Conexant Audio Filter Agent (Version: 1.7.36.0)
Conexant SmartAudio (Version: 6.0.109.0)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell Backup and Recovery Manager (Version: 1.3.1)
Dell Client System Update (Version: 1.3.0)
Dell Edoc Viewer (Version: 1.0.0)
Dell System Detect (Version: 5.0.2.57)
Google Chrome (Version: 28.0.1500.95)
Google Update Helper (Version: 1.3.21.153)
Intel® Management Engine Components (Version: 8.1.0.1252)
Intel® Trusted Connect Service Client (Version: 1.24.388.1)
Junk Mail filter update (Version: 16.4.3505.0912)
LabelMark 5 (Version: 5.10.0.17)
Machine Tools
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Home and Business 2010 (Version: 14.0.7015.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Single Image 2010 (Version: 14.0.7015.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Movie Maker (Version: 16.4.3505.0912)
M-Print® PRO (Version: 6.0.0.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1109.0912)
My Dell (Version: 3.3.6261.27)
Photo Gallery (Version: 16.4.3505.0912)
Realtek Ethernet Controller All-In-One Windows Driver (Version: 1.12.0019)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Symantec Endpoint Protection (Version: 12.1.1000.157)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Vision Pro7 (C:\Vision Pro7) (Version: 7)
Windows Live Communications Platform (Version: 16.4.3505.0912)
Windows Live Essentials (Version: 16.4.3505.0912)
Windows Live Family Safety (Version: 16.4.3505.0912)
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0)
Windows Live Installer (Version: 16.4.3505.0912)
Windows Live Mail (Version: 16.4.3505.0912)
Windows Live MIME IFilter (Version: 16.4.3505.0912)
Windows Live Photo Common (Version: 16.4.3505.0912)
Windows Live PIMT Platform (Version: 16.4.3505.0912)
Windows Live SOXE (Version: 16.4.3505.0912)
Windows Live SOXE Definitions (Version: 16.4.3505.0912)
Windows Live UX Platform (Version: 16.4.3505.0912)
Windows Live UX Platform Language Pack (Version: 16.4.3505.0912)
Windows Live Writer (Version: 16.4.3505.0912)
Windows Live Writer Resources (Version: 16.4.3505.0912)
Windows Small Business Server 2008 ClientAgent (Version: 6.0.5601.0)
Windows Small Business Server 2008 Desktop Links Gadget (Version: 6.0.5601.0)
Windows Small Business Server 2008 WMI Provider (Version: 6.0.5601.0)

========================= Devices: ================================

========================= Minidump Files ==================================

No minidump file found


**** End of log ****
 

 



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#2 GodfatherKing

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Posted 07 August 2013 - 12:55 PM

I have looked into the log and my conclusions are:

 

  • The log does indicate some network issues (The name "SLAUTOMATION   :1d" could not be registered on the interface with IP address 192.168.2.37. The computer with the IP address 192.168.2.33 did not allow the name to be claimed by
    this computer.)

    Are there other computers connected to the same network?
     
  • Some CodeIntegrity Errors related to a specific DLL.

=== Let's try SFC with Windows repair ===

 

Download: http://www.bleepingcomputer.com/download/windows-repair-all-in-one-portable/

 

Put it on your desktop and run it. Then choose for (step3) SFC (System File Checker)

 

step-3-tab.jpg

 

 

  •  

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#3 garrett122491

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Posted 07 August 2013 - 01:16 PM

The IP issue is with the new desktop and an older laptop that is also on our network. I am not sure what is causing the issue though since they are different IP addresses.

 

The CodeIntegrity Errors are due to issues with Symantec Endpoint Protection Installation. I haven't found a solution to this, but I don't believe it is related to my printing issue.

 

I have ran SFC through command prompt before and it hasn't found anything. Should I still run it from windows repair?



#4 GodfatherKing

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Posted 07 August 2013 - 01:19 PM

Windows repair just run the same command as you did before, so I think it wouldn't make any difference then. 


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