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My Problem


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#1 Janz

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Posted 06 August 2013 - 03:26 PM

Split fromhttp://www.bleepingcomputer.com/forums/t/503386/problem-with-icons/  , moved to Am I Infected - Hamluis.

 

Can someone help a novice? I was visiting porn sites and then the "scene" changed to my desktop wallpaper minus the icons and start button. I could still hear the sounds from the internet site though.  I turned off my laptop and then turned it back on but after booting up and the desktop appearing normal, when I click the internet explorer icon, the icons and start button simply disappear. When I turned off and on again, after booting up, before I could click on anything, eveything disappears leaving only the wallpaper.  Right-clicking the mouse doesn't work at all.  Help!!!!


Edited by hamluis, 06 August 2013 - 04:17 PM.
PM sent new OP - Hamluis.


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#2 noknojon

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Posted 06 August 2013 - 07:11 PM

Hello -

 

EDIT - Please click on Follow this Topic at the top Right side first ........

 

Please try these 2 ideas first from Bleeping Computer Tutorials.

Once you select Safe Mode, is there any extra icons on your desktop ?

Can you add any icons while in Safe Mode to replace any of your missing ones ?

Now Reboot your computer and see if there are any changes -

 

Thank You -


Edited by noknojon, 06 August 2013 - 07:13 PM.





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