Hi. So recently, I bought a Logitech G35 7.1 surround sound gaming headset. Shortly after receiving it, I noticed that sounds that were supposed to come out of the left speaker come out of the right, and vice-versa. This switch would happen randomly, yet often. Sometimes it's reversed, then it switches back to normal, then changes again. I thought this was something to do with the headset, so I returned it and bought a pair of Plantronics GameCom 780's.
Today the new headset arrived, and I noticed the same problem occurring. Audio randomly reverses channels. At this point, I know it can't be a coincidence - something in my computer has to be causing this, but I can't even begin to figure out what is causing this issue, and how to fix it. Both of these headsets are USB, both have 7.1 surround sound capability, but the problem still occurs when I set the headsets to stereo.
If anybody out there has any ideas as to what this issue can be caused by, please let me know. This problem is especially annoying because I play a lot of games, and not being able to hear people and enemies correctly is a major concern.
EDIT: It seems the people at Plantronics have been working on fixing this exact issue, and have released some new drivers to help combat this issue. I downloaded them, and it seems to have worked. Kinda. I can hear a pop whenever the audio tries to switch channels, but with the new drivers, it immediately corrects itself. So it reverses, but immediately fixes itself - however this causes an audible pop.
I think I can live with a pop every now and then. At least it doesn't stay reversed. It looked like people who had this issue primarily had AMD chipsets. This is true for me as well, I had an AMD Phenom II X3 processor, and that may have been a contributor to the problem.
Another EDIT: Just had the audio stay reversed again, so it's not totally fixed. If I really do need to get a new processor to get rid of this issue, then that's unfortunate. No money to do that right now, or for quite a while.
Edited by RacketLord, 06 August 2013 - 02:01 PM.