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Infected with various nasties;


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14 replies to this topic

#1 Reznor2013

Reznor2013

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  • Local time:12:26 AM

Posted 04 August 2013 - 08:04 PM

Hi,

 

Recent security scans appear to indicate that my PC is riddled with a load of unpleasant stuff. It's not affecting performance much at the moment, but the one significant symptom the PC has developed, which I guess is related, is that I can't use Microsoft Security Essentials, or even uninstall in order to reinstall. I did remove what I could with Microsoft Safety Scanner and Malwarebytes, but still can't access MSE, and some of these seem to be recurring, so I suspect I'm still infected.

 

For identification, this is what the scans picked up;

 

With Malwarebytes

C:\ProgramData\wmdefender.exe (Trojan.FakeAlert.ED)

C:\$RECYCLE.BIN\S-1-5-21-2883517456-1296497140-253021282-1000\$R2CB77F28 (Rootkit.0Access)
c:\program files (x86)\google\desktop\install\{3ef1bc64-8eb8-a68b-1b0f-b197a4e00037}\   \...\ﯹ๛\{3ef1bc64-8eb8-a68b-1b0f-b197a4e00037}\u\000000cb.@ (Rootkit.0Access)
C:\Users\Kenny\AppData\Local\Temp\E688.tmp (Trojan.FakeAlert.ED) 
C:\Users\Kenny\rundll32.exe (Trojan.Dropper)
 
With Microsoft Safety Scanner
Trojan:Win32/Sirefef!cfg
Trojan:Win32/Sirefef.AB
Trojan:Win64/Sirefef
Trojan:Win64/Sirefef.P
Exploit:Java/CVE-2012-1723
Trojan:Win32/Sirefef.AN 
Trojan:Win64/Sirefef.AI 
Trojan:Win64/Sirefef.AK
 
I'd be very grateful if someone would be so kind to have a look and advise. Please find the dds.txt contents below and attach.txt file attached as instructed. If you need any further information, just let me know
 
Thanks very much for your time! 
 
Kenny.
 
 
 
 
DDS.txt
 
 
 
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 8.0.7600.16869
Run by Kenny at 0:47:04 on 2013-08-05
Microsoft Windows 7 Home Premium   6.1.7600.0.1252.44.1033.18.2999.1017 [GMT 1:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
c:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe
C:\Program Files (x86)\Autodesk\Content Service\Connect.Service.ContentService.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Packard Bell\Registration\GregHSRW.exe
C:\Program Files\Autodesk\3ds Max Design 2013\NVIDIA\raysat_3dsmax2013_64server.exe
C:\Program Files\Autodesk\Inventor 2013\Moldflow\bin\mitsijm.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe
C:\Program Files (x86)\Common Files\Motive\pcContextHookShim.exe
C:\Program Files (x86)\Common Files\Motive\pcCMService.exe
C:\Program Files\Common Files\Motive\pcCMService.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Packard Bell\Packard Bell Updater\UpdaterService.exe
C:\OEM\USBDECTION\USBS3S4Detection.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Users\Kenny\AppData\Local\Akamai\netsession_win.exe
C:\Program Files (x86)\Packard Bell\Hotkey Utility\HotkeyUtility.exe
C:\Program Files (x86)\VoyagerTest\fts.exe
C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
C:\Users\Kenny\AppData\Local\Akamai\netsession_win.exe
C:\Program Files (x86)\Common Files\Autodesk Shared\Autodesk Download Manager\DLMSession.exe
C:\Program Files (x86)\Packard Bell\Hotkey Utility\HotkeyUI.exe
C:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.co.uk/
mStart Page = hxxp://www.aol.co.uk/aolbroadband
uProxyOverride = <local>
uSearchURL,(Default) = hxxp://search.aol.co.uk/web?isinit=true&query=%s
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.8313.1002\swg.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
uRun: [Akamai NetSession Interface] "C:\Users\Kenny\AppData\Local\Akamai\netsession_win.exe"
uRun: [AdobeBridge] <no file>
mRun: [Hotkey Utility] C:\Program Files (x86)\Packard Bell\Hotkey Utility\HotkeyUtility.exe
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [%FP%Friendly fts.exe] "C:\Program Files (x86)\VoyagerTest\fts.exe"
mRun: [ADSK DLMSession] C:\Program Files (x86)\Common Files\Autodesk Shared\Autodesk Download Manager\DLMSession.exe
mRun: [AdobeCS6ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin
StartupFolder: C:\Users\Kenny\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ADOBEG~1.LNK - C:\Program Files (x86)\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
StartupFolder: C:\Users\Kenny\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~2.LNK - C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
Trusted Zone: autodesk.com
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_32-windows-i586.cab
DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} - hxxp://trial.trymicrosoftoffice.com/trialoaa/buymsoffice_assets/framework//microsoft/wrc32.ocx
DPF: {CAFEEFAC-0016-0000-0032-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_32-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_32-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{F8EE9510-ED6A-4941-B0B9-79B66AF76C97} : DHCPNameServer = 192.168.1.254
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - C:\Program Files (x86)\Common Files\Microsoft Shared\Web Folders\PKMCDO.DLL
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\28.0.1500.95\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-mStart Page = hxxp://homepage.packardbell.com/rdr.aspx?b=ACPW&l=0809&m=imedia_s3810&r=17360810n206pe4d5v1h5y5621202o
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.8313.1002\swg64.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [IAAnotif] C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [MSC] "C:\Program Files\Microsoft Security Client\mssecex.exe" -hide -runkey
x64-Run: [Autodesk Sync] C:\Program Files\Autodesk\Autodesk Sync\AdSync.exe
x64-Run: [btbb_McciTrayApp] "C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe"
x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - <orphaned>
x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\570\G2AWinLogon_x64.dll
x64-Notify: igfxcui - igfxdev.dll
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-1-20 230320]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-5-19 55024]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2011-8-12 140672]
R2 AdobeActiveFileMonitor8.0;Adobe Active File Monitor V8;C:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe [2009-10-9 169312]
R2 Autodesk Content Service;Autodesk Content Service;C:\Program Files (x86)\Autodesk\Content Service\Connect.Service.ContentService.exe [2012-1-31 19232]
R2 Greg_Service;GRegService;C:\Program Files (x86)\Packard Bell\Registration\GregHSRW.exe [2009-8-28 1150496]
R2 mi-raysat_3dsmax2013_64;mental ray 3.10 Satellite for Autodesk 3ds Max 2013 64-bit;C:\Program Files\Autodesk\3ds Max Design 2013\NVIDIA\raysat_3dsmax2013_64server.exe [2011-9-15 86016]
R2 mitsijm2013;Autodesk Moldflow Inventor Tool Suite Integration 2013 Job Manager;C:\Program Files\Autodesk\Inventor 2013\Moldflow\bin\mitsijm.exe [2012-1-31 339776]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2013-1-20 130008]
R2 pcCMService;pcCMService;C:\Program Files (x86)\Common Files\Motive\pcCMService.exe [2012-11-1 361472]
R2 pcCMService64;pcCMService64;C:\Program Files\Common Files\Motive\pcCMService.exe [2012-11-1 441856]
R2 Updater Service;Updater Service;C:\Program Files\Packard Bell\Packard Bell Updater\UpdaterService.exe [2010-3-18 243232]
R2 USBS3S4Detection;USBS3S4Detection;C:\OEM\USBDECTION\USBS3S4Detection.exe [2009-12-14 76320]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2010-3-18 271872]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-1-27 379360]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2010-3-18 346144]
S1 kwjppcxd;kwjppcxd;C:\Windows\System32\drivers\kwjppcxd.sys [2013-8-4 49872]
S1 ldjkyfag;ldjkyfag;C:\Windows\System32\drivers\ldjkyfag.sys [2013-8-4 49872]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [2012-8-22 1432400]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-9-7 1255736]
SUnknown pqhmpmdq;pqhmpmdq; [x]
.
=============== File Associations ===============
.
FileExt: .scr: AutoCADScriptFile=C:\Windows\System32\notepad.exe "%1"
.
=============== Created Last 30 ================
.
2013-08-04 22:37:06 941720 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{20592B05-3258-4C18-ACC7-6F60EBD567A8}\gapaengine.dll
2013-08-04 22:36:33 9460976 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{ED131DC1-94DE-4E47-AD5B-2AE8A491A1C5}\mpengine.dll
2013-08-04 22:33:00 49872 ----a-w- C:\Windows\System32\drivers\kwjppcxd.sys
2013-08-04 22:32:37 49872 ----a-w- C:\Windows\System32\drivers\ldjkyfag.sys
2013-08-04 11:25:44 315392 ----a-w- C:\Users\Kenny\icq.exe
2013-08-04 11:25:43 0 ----a-w- C:\Users\Kenny\notepad.exe
2013-08-04 11:25:43 0 ----a-w- C:\Users\Kenny\jqs.exe
2013-08-04 00:06:20 -------- d-sh--w- C:\Windows\SysWow64\%APPDATA%
2013-07-12 22:30:54 -------- d-----w- C:\Windows\System32\MpEngineStore
2013-07-06 09:51:51 9552976 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
.
==================== Find3M  ====================
.
2013-07-12 09:58:25 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-07-12 09:58:25 692104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-06-10 06:08:10 278800 ------w- C:\Windows\System32\MpSigStub.exe
2013-05-12 02:46:38 4167680 ----a-w- C:\Program Files (x86)\GUTA0F3.tmp
.
============= FINISH:  0:47:32.83 ===============
 

 

Attached Files


Edited by Reznor2013, 04 August 2013 - 08:06 PM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
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  • Gender:Male
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  • Local time:07:26 PM

Posted 05 August 2013 - 10:36 AM


Hello Reznor2013

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#3 Reznor2013

Reznor2013
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Posted 05 August 2013 - 07:01 PM

Hello Gringo, thanks very much for taking this on!

 

The computer is running ok, but I still can't access Microsoft Security.

 

Unfortunately, I messed up a bit with the Junkware removal tool. When it was going through the process I noticed an error when it was checking Internet explorer. As I had some webpages open during this, I stupidly ran it again, without realising that the .txt file produced would overwrite the original one which did have an item removed. All i can remember was that it ended with 'sweetim' and was under either the registry values or keys heading. The latest report is all clear.

 

Sorry about that, i'm an idiot :(

 

Here's the AdwCleaner report anyway.

 

# AdwCleaner v2.306 - Logfile created 08/06/2013 at 00:19:58
# Updated 19/07/2013 by Xplode
# Operating system : Windows 7 Home Premium  (64 bits)
# User : Kenny - KENNY-PC
# Boot Mode : Normal
# Running from : C:\Users\Kenny\Desktop\AdwCleaner.exe
# Option [Delete]
 
 
***** [Services] *****
 
 
***** [Files / Folders] *****
 
File Deleted : C:\Users\Public\Desktop\eBay.lnk
Folder Deleted : C:\Program Files (x86)\vShare
Folder Deleted : C:\ProgramData\Partner
Folder Deleted : C:\Users\Kenny\AppData\Local\APN
Folder Deleted : C:\Users\Kenny\AppData\LocalLow\vShare
 
***** [Registry] *****
 
Key Deleted : HKCU\Software\1ClickDownload
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3B7599DF-3D5D-4EF5-BF51-9C2EDA788E83}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\vShare
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{043C5167-00BB-4324-AF7E-62013FAEDACF}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{5B1881D1-D9C7-46DF-B041-1E593282C7D0}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{EA28B360-05E0-4F93-8150-02891F1D8D3C}
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1
Key Deleted : HKLM\SOFTWARE\Classes\vShare.ScriptHelpers
Key Deleted : HKLM\SOFTWARE\Classes\vShare.ScriptHelpers.1
Key Deleted : HKLM\Software\Iminent
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{3B7599DF-3D5D-4EF5-BF51-9C2EDA788E83}
Key Deleted : HKLM\Software\Viewpoint
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3B7599DF-3D5D-4EF5-BF51-9C2EDA788E83}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{20ED5AF7-D9C4-409E-9EB3-D2A44A77FB6D}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{043C5167-00BB-4324-AF7E-62013FAEDACF}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\vShare
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{20ED5AF7-D9C4-409E-9EB3-D2A44A77FB6D}
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]
 
***** [Internet Browsers] *****
 
-\\ Internet Explorer v8.0.7600.16869
 
[OK] Registry is clean.
 
-\\ Google Chrome v28.0.1500.95
 
File : C:\Users\Kenny\AppData\Local\Google\Chrome\User Data\Default\Preferences
 
[OK] File is clean.
 
*************************
 
AdwCleaner[S1].txt - [3561 octets] - [06/08/2013 00:19:58]
 
########## EOF - C:\AdwCleaner[S1].txt - [3621 octets] ##########


#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 05 August 2013 - 09:52 PM


Hello Reznor2013

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 Reznor2013

Reznor2013
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Posted 06 August 2013 - 07:24 PM

Hello Gringo,

 

Please find below the combofix log as instructed. As I couldn't access Microsoft Security Essentials to disable it, I had to uninstall it, then reinstall once the combofix scan was complete. It wasn't letting me uninstall before, so maybe the steps of the last few days have helped with that? As a result, I can now access the re-installed MSE, and it seems to be running ok, as is the computer in general

 

The only other thing of note during the combofix scan was an error during the stage after reboot with the message "C:\Windows\System32\GfxUI.exe: A device attached to the system is not functioning"

 

Thanks again,

 

Kenny.

 

Combofix

 

ComboFix 13-08-05.03 - Kenny 07/08/2013   0:28.1.4 - x64

Microsoft Windows 7 Home Premium   6.1.7600.0.1252.44.1033.18.2999.1546 [GMT 1:00]
Running from: c:\users\Kenny\Desktop\ComboFix.exe
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files (x86)\Google\Desktop\Install
c:\program files (x86)\Google\Desktop\Install\{3ef1bc64-8eb8-a68b-1b0f-b197a4e00037}\9519~1\A535~1\E628~1\{3ef1bc64-8eb8-a68b-1b0f-b197a4e00037}\L\00000004.@
c:\program files (x86)\Google\Desktop\Install\{3ef1bc64-8eb8-a68b-1b0f-b197a4e00037}\9519~1\A535~1\E628~1\{3ef1bc64-8eb8-a68b-1b0f-b197a4e00037}\L\201d3dde
c:\program files (x86)\Google\Desktop\Install\{3ef1bc64-8eb8-a68b-1b0f-b197a4e00037}\9519~1\A535~1\E628~1\{3ef1bc64-8eb8-a68b-1b0f-b197a4e00037}\L\6715e287
c:\program files (x86)\Google\Desktop\Install\{3ef1bc64-8eb8-a68b-1b0f-b197a4e00037}\9519~1\A535~1\E628~1\{3ef1bc64-8eb8-a68b-1b0f-b197a4e00037}\L\76603ac3
c:\program files (x86)\Google\Desktop\Install\{3ef1bc64-8eb8-a68b-1b0f-b197a4e00037}\9519~1\A535~1\E628~1\{3ef1bc64-8eb8-a68b-1b0f-b197a4e00037}\U\80000000.@
c:\program files (x86)\Google\Desktop\Install\{3ef1bc64-8eb8-a68b-1b0f-b197a4e00037}\9519~1\A535~1\E628~1\{3ef1bc64-8eb8-a68b-1b0f-b197a4e00037}\U\80000032.@
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc1530.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc1764.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc194D.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc25C1.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc2741.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc2963.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc2974.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc29C1.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc30EF.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc342F.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc3B08.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc3D22.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc4072.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc41A.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc4AC3.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc4DE0.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc5A04.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc5B0D.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc5BC8.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc62A3.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc63CD.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc66AA.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc680F.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc6F22.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc7061.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc7ADC.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc7CBF.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc7CF8.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc861C.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc8634.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc961C.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccB211.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccB2ED.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccB405.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccB770.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccB8C6.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccBEDA.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccC258.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccC80D.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccDA46.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccDBC1.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccDC0.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccE290.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccEAC7.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccEFF0.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccF41C.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccF513.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccFB81.tmp
c:\users\Kenny\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccFCF1.tmp
c:\users\Kenny\icq.exe
c:\users\Kenny\jqs.exe
c:\users\Kenny\notepad.exe
c:\windows\Downloaded Program Files\IDropPTB.dll
c:\windows\PFRO.log
c:\windows\wininit.ini
.
.
(((((((((((((((((((((((((((((((((((((((   Drivers/Services   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Service_pcCMService
.
.
(((((((((((((((((((((((((   Files Created from 2013-07-06 to 2013-08-06  )))))))))))))))))))))))))))))))
.
.
2013-08-06 23:34 . 2013-08-06 23:34 -------- d-----w- c:\users\Public\AppData\Local\temp
2013-08-06 23:34 . 2013-08-06 23:34 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-08-05 23:27 . 2013-08-05 23:27 -------- d-----w- c:\windows\ERUNT
2013-08-04 00:06 . 2013-08-04 00:06 -------- d-sh--w- c:\windows\SysWow64\%APPDATA%
2013-07-12 22:30 . 2013-08-04 21:24 -------- d-----w- c:\windows\system32\MpEngineStore
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-07-12 09:58 . 2012-06-20 21:45 692104 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-07-12 09:58 . 2012-01-26 13:56 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-06-10 06:08 . 2010-10-26 17:28 278800 ------w- c:\windows\system32\MpSigStub.exe
2013-05-12 02:46 . 2013-05-12 02:46 4167680 ----a-w- c:\program files (x86)\GUTA0F3.tmp
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2010-03-18 39408]
"Akamai NetSession Interface"="c:\users\Kenny\AppData\Local\Akamai\netsession_win.exe" [2013-06-05 4489472]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Hotkey Utility"="c:\program files (x86)\Packard Bell\Hotkey Utility\HotkeyUtility.exe" [2010-03-26 563744]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-28 35696]
"%FP%Friendly fts.exe"="c:\program files (x86)\VoyagerTest\fts.exe" [2003-05-06 72192]
"ADSK DLMSession"="c:\program files (x86)\Common Files\Autodesk Shared\Autodesk Download Manager\DLMSession.exe" [2012-07-23 1632216]
"AdobeCS6ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" [2012-03-09 1073312]
.
c:\users\Kenny\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Adobe Gamma.lnk - c:\program files (x86)\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2005-3-16 113664]
OneNote 2010 Screen Clipper and Launcher.lnk - c:\program files (x86)\Microsoft Office\Office14\ONENOTEM.EXE /tsr [2010-12-21 227712]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
R1 frbimpez;frbimpez;c:\windows\system32\drivers\frbimpez.sys;c:\windows\SYSNATIVE\drivers\frbimpez.sys [x]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe;c:\program files (x86)\Google\Update\GoogleUpdate.exe [x]
R3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;c:\program files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe;c:\program files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [x]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe;c:\program files (x86)\Google\Update\GoogleUpdate.exe [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys;c:\windows\SYSNATIVE\Drivers\PxHlpa64.sys [x]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS [x]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS [x]
S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE64.EXE;c:\program files\SUPERAntiSpyware\SASCORE64.EXE [x]
S2 AdobeActiveFileMonitor8.0;Adobe Active File Monitor V8;c:\program files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe;c:\program files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe [x]
S2 Autodesk Content Service;Autodesk Content Service;c:\program files (x86)\Autodesk\Content Service\Connect.Service.ContentService.exe;c:\program files (x86)\Autodesk\Content Service\Connect.Service.ContentService.exe [x]
S2 Greg_Service;GRegService;c:\program files (x86)\Packard Bell\Registration\GregHSRW.exe;c:\program files (x86)\Packard Bell\Registration\GregHSRW.exe [x]
S2 mi-raysat_3dsmax2013_64;mental ray 3.10 Satellite for Autodesk 3ds Max 2013 64-bit;c:\program files\Autodesk\3ds Max Design 2013\NVIDIA\raysat_3dsmax2013_64server.exe;c:\program files\Autodesk\3ds Max Design 2013\NVIDIA\raysat_3dsmax2013_64server.exe [x]
S2 mitsijm2013;Autodesk Moldflow Inventor Tool Suite Integration 2013 Job Manager;c:\program files\Autodesk\Inventor 2013\Moldflow\bin\mitsijm.exe;c:\program files\Autodesk\Inventor 2013\Moldflow\bin\mitsijm.exe [x]
S2 pcCMService64;pcCMService64;c:\program files\Common Files\Motive\pcCMService.exe;c:\program files\Common Files\Motive\pcCMService.exe [x]
S2 Updater Service;Updater Service;c:\program files\Packard Bell\Packard Bell Updater\UpdaterService.exe;c:\program files\Packard Bell\Packard Bell Updater\UpdaterService.exe [x]
S2 USBS3S4Detection;USBS3S4Detection;c:\oem\USBDECTION\USBS3S4Detection.exe;c:\oem\USBDECTION\USBS3S4Detection.exe [x]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-07-31 23:00 1173456 ----a-w- c:\program files (x86)\Google\Chrome\Application\28.0.1500.95\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-08-06 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-06-20 09:58]
.
2013-08-06 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-09-07 01:21]
.
2013-08-06 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-09-07 01:21]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IAAnotif"="c:\program files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-10-13 186904]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2010-02-09 10060320]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-08-25 161304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-08-25 386584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-08-25 415256]
"Autodesk Sync"="c:\program files\Autodesk\Autodesk Sync\AdSync.exe" [2012-02-05 415680]
"btbb_McciTrayApp"="c:\program files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe" [2012-09-11 2796368]
"AdobeAAMUpdater-1.0"="c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2012-04-04 446392]
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.uk/
uLocal Page = c:\windows\system32\blank.htm
mStart Page = hxxp://www.aol.co.uk/aolbroadband
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = <local>
uSearchURL,(Default) = hxxp://search.aol.co.uk/web?isinit=true&query=%s
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105
Trusted Zone: autodesk.com
TCP: DhcpNameServer = 192.168.1.254
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Wow6432Node-HKCU-Run-AdobeBridge - (no file)
AddRemove-Shockwave - c:\windows\System32\Macromed\SHOCKW~1\UNWISE.EXE
AddRemove-Applet - c:\windows\system32\javaws.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_224_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_224_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
c:\program files (x86)\Common Files\Motive\pcContextHookShim.exe
c:\program files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
.
**************************************************************************
.
Completion time: 2013-08-07  00:38:52 - machine was rebooted
ComboFix-quarantined-files.txt  2013-08-06 23:38
.
Pre-Run: 73,437,900,800 bytes free
Post-Run: 73,053,671,424 bytes free
.
- - End Of File - - 33610A9B0C2118E8FDE158F85B770D7B
A36C5E4F47E84449FF07ED3517B43A31


#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:07:26 PM

Posted 06 August 2013 - 08:17 PM


Hello Reznor2013

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Driver::
frbimpez
 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 Reznor2013

Reznor2013
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:12:26 AM

Posted 07 August 2013 - 08:43 PM

Hello again Gringo

 

Please find below the combofix report with script as instructed. It still detected Microsoft Security Essentials even though I turned off real time protection and closed the program. Otherwise, there were no problems.

 

The computer seems to be running ok (touch wood!). There is one slightly odd thing that's still happening though; Windows repeatedly updates with the same update every time I switch the PC off -  "Security Update for Windows 7 for x64-based Systems (KB2556532)". I guess this could just as easily be a separate issue though, caused by something unrelated to the infection/malware?

 

Kenny 

 

------------------------

 
ComboFix 13-08-07.01 - Kenny 08/08/2013   2:16.2.4 - x64
Microsoft Windows 7 Home Premium   6.1.7600.0.1252.44.1033.18.2999.1751 [GMT 1:00]
Running from: c:\users\Kenny\Desktop\ComboFix.exe
Command switches used :: c:\users\Kenny\Desktop\CFScript.txt
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
.
(((((((((((((((((((((((((((((((((((((((   Drivers/Services   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Service_frbimpez
.
.
(((((((((((((((((((((((((   Files Created from 2013-07-08 to 2013-08-08  )))))))))))))))))))))))))))))))
.
.
2013-08-08 01:22 . 2013-08-08 01:22 -------- d-----w- c:\users\Public\AppData\Local\temp
2013-08-08 01:22 . 2013-08-08 01:22 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-08-06 23:46 . 2013-07-16 04:02 941720 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{2291384B-C340-4648-97BA-4DAA49255CE0}\gapaengine.dll
2013-08-06 23:45 . 2013-07-15 02:34 9460976 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{D0A19881-5DAD-4741-B54E-05BDBE037211}\mpengine.dll
2013-08-06 23:42 . 2013-08-06 23:42 -------- d-----w- c:\program files (x86)\Microsoft Security Client
2013-08-06 23:42 . 2013-08-06 23:42 -------- d-----w- c:\program files\Microsoft Security Client
2013-08-05 23:27 . 2013-08-05 23:27 -------- d-----w- c:\windows\ERUNT
2013-08-04 00:06 . 2013-08-04 00:06 -------- d-sh--w- c:\windows\SysWow64\%APPDATA%
2013-07-12 22:30 . 2013-08-04 21:24 -------- d-----w- c:\windows\system32\MpEngineStore
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-07-12 09:58 . 2012-06-20 21:45 692104 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-07-12 09:58 . 2012-01-26 13:56 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-06-18 20:50 . 2013-06-18 20:50 247216 ----a-w- c:\windows\system32\drivers\MpFilter.sys
2013-06-18 20:50 . 2013-06-18 20:50 139616 ----a-w- c:\windows\system32\drivers\NisDrvWFP.sys
2013-05-12 02:46 . 2013-05-12 02:46 4167680 ----a-w- c:\program files (x86)\GUTA0F3.tmp
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2010-03-18 39408]
"Akamai NetSession Interface"="c:\users\Kenny\AppData\Local\Akamai\netsession_win.exe" [2013-06-05 4489472]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Hotkey Utility"="c:\program files (x86)\Packard Bell\Hotkey Utility\HotkeyUtility.exe" [2010-03-26 563744]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-28 35696]
"%FP%Friendly fts.exe"="c:\program files (x86)\VoyagerTest\fts.exe" [2003-05-06 72192]
"ADSK DLMSession"="c:\program files (x86)\Common Files\Autodesk Shared\Autodesk Download Manager\DLMSession.exe" [2012-07-23 1632216]
"AdobeCS6ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" [2012-03-09 1073312]
.
c:\users\Kenny\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Adobe Gamma.lnk - c:\program files (x86)\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2005-3-16 113664]
OneNote 2010 Screen Clipper and Launcher.lnk - c:\program files (x86)\Microsoft Office\Office14\ONENOTEM.EXE /tsr [2010-12-21 227712]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe;c:\program files (x86)\Google\Update\GoogleUpdate.exe [x]
R3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;c:\program files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe;c:\program files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [x]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe;c:\program files (x86)\Google\Update\GoogleUpdate.exe [x]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys;c:\windows\SYSNATIVE\DRIVERS\NisDrvWFP.sys [x]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe;c:\program files\Microsoft Security Client\NisSrv.exe [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys;c:\windows\SYSNATIVE\Drivers\PxHlpa64.sys [x]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS [x]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS [x]
S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE64.EXE;c:\program files\SUPERAntiSpyware\SASCORE64.EXE [x]
S2 AdobeActiveFileMonitor8.0;Adobe Active File Monitor V8;c:\program files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe;c:\program files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe [x]
S2 Autodesk Content Service;Autodesk Content Service;c:\program files (x86)\Autodesk\Content Service\Connect.Service.ContentService.exe;c:\program files (x86)\Autodesk\Content Service\Connect.Service.ContentService.exe [x]
S2 Greg_Service;GRegService;c:\program files (x86)\Packard Bell\Registration\GregHSRW.exe;c:\program files (x86)\Packard Bell\Registration\GregHSRW.exe [x]
S2 mi-raysat_3dsmax2013_64;mental ray 3.10 Satellite for Autodesk 3ds Max 2013 64-bit;c:\program files\Autodesk\3ds Max Design 2013\NVIDIA\raysat_3dsmax2013_64server.exe;c:\program files\Autodesk\3ds Max Design 2013\NVIDIA\raysat_3dsmax2013_64server.exe [x]
S2 mitsijm2013;Autodesk Moldflow Inventor Tool Suite Integration 2013 Job Manager;c:\program files\Autodesk\Inventor 2013\Moldflow\bin\mitsijm.exe;c:\program files\Autodesk\Inventor 2013\Moldflow\bin\mitsijm.exe [x]
S2 pcCMService64;pcCMService64;c:\program files\Common Files\Motive\pcCMService.exe;c:\program files\Common Files\Motive\pcCMService.exe [x]
S2 Updater Service;Updater Service;c:\program files\Packard Bell\Packard Bell Updater\UpdaterService.exe;c:\program files\Packard Bell\Packard Bell Updater\UpdaterService.exe [x]
S2 USBS3S4Detection;USBS3S4Detection;c:\oem\USBDECTION\USBS3S4Detection.exe;c:\oem\USBDECTION\USBS3S4Detection.exe [x]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-07-31 23:00 1173456 ----a-w- c:\program files (x86)\Google\Chrome\Application\28.0.1500.95\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-08-08 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-06-20 09:58]
.
2013-08-08 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-09-07 01:21]
.
2013-08-08 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-09-07 01:21]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IAAnotif"="c:\program files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-10-13 186904]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2010-02-09 10060320]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-08-25 161304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-08-25 386584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-08-25 415256]
"Autodesk Sync"="c:\program files\Autodesk\Autodesk Sync\AdSync.exe" [2012-02-05 415680]
"btbb_McciTrayApp"="c:\program files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe" [2012-09-11 2796368]
"AdobeAAMUpdater-1.0"="c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2012-04-04 446392]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-07-18 1356240]
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.uk/
uLocal Page = c:\windows\system32\blank.htm
mStart Page = hxxp://www.aol.co.uk/aolbroadband
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = <local>
uSearchURL,(Default) = hxxp://search.aol.co.uk/web?isinit=true&query=%s
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105
Trusted Zone: autodesk.com
TCP: DhcpNameServer = 192.168.1.254
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
AddRemove-Shockwave - c:\windows\System32\Macromed\SHOCKW~1\UNWISE.EXE
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_224_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_224_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
c:\program files (x86)\Common Files\Motive\pcContextHookShim.exe
c:\program files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
.
**************************************************************************
.
Completion time: 2013-08-08  02:28:01 - machine was rebooted
ComboFix-quarantined-files.txt  2013-08-08 01:28
ComboFix2.txt  2013-08-06 23:38
.
Pre-Run: 72,942,202,880 bytes free
Post-Run: 72,635,179,008 bytes free
.
- - End Of File - - 64FA2B1DC5F81AA870BDF98D94188DD8
A36C5E4F47E84449FF07ED3517B43A31
 

 

 

 



#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
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  • Gender:Male
  • Location:Puerto rico
  • Local time:07:26 PM

Posted 07 August 2013 - 09:20 PM

Hello Reznor2013

Try downloading it from here and install it - http://www.microsoft.com/en-us/download/details.aspx?id=27033



These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Adobe Reader 9.1 MUI
      Java™ 6 Update 32


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.



Update Adobe reader
  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
    • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Install Java:

Please go here to install Java
  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close
Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :


I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 Reznor2013

Reznor2013
  • Topic Starter

  • Members
  • 7 posts
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  • Local time:12:26 AM

Posted 09 August 2013 - 09:05 AM

Hello Gringo.

 

I've completed the steps as instructed and the computer seems to be running normally, with the exception of that microsoft update which keeps installing every time I shut down, even after downloading from the link you posted.

 

Also, after downloading the latest Java I got a "browser download error: 3" message but I haven't noticed any effects from it.

 

Otherwise, everything appears to be good.

 

Kenny

 

MBAM

 

09/08/2013 01:32:04

mbam-log-2013-08-09 (01-32-04).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 231103
Time elapsed: 5 minute(s), 13 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)
 

HijackThis

 

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 01:41:33, on 09/08/2013
Platform: Windows 7  (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16869)
Boot mode: Normal
 
Running processes:
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Users\Kenny\AppData\Local\Akamai\netsession_win.exe
C:\Program Files (x86)\Common Files\Motive\pcContextHookShim.exe
C:\Program Files (x86)\Packard Bell\Hotkey Utility\HotkeyUtility.exe
C:\Users\Kenny\AppData\Local\Akamai\netsession_win.exe
C:\Program Files (x86)\VoyagerTest\fts.exe
C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
C:\Program Files (x86)\Common Files\Autodesk Shared\Autodesk Download Manager\DLMSession.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Kenny\Desktop\HijackThis.exe
 
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.aol.co.uk/aolbroadband
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.aol.co.uk/web?isinit=true&query=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.8313.1002\swg.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Hotkey Utility] C:\Program Files (x86)\Packard Bell\Hotkey Utility\HotkeyUtility.exe
O4 - HKLM\..\Run: [%FP%Friendly fts.exe] "C:\Program Files (x86)\VoyagerTest\fts.exe"
O4 - HKLM\..\Run: [ADSK DLMSession] C:\Program Files (x86)\Common Files\Autodesk Shared\Autodesk Download Manager\DLMSession.exe
O4 - HKLM\..\Run: [AdobeCS6ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [Akamai NetSession Interface] "C:\Users\Kenny\AppData\Local\Akamai\netsession_win.exe"
O4 - Startup: Adobe Gamma.lnk = C:\Program Files (x86)\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: OneNote 2010 Screen Clipper and Launcher.lnk = C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O15 - Trusted Zone: http://*.autodesk.com
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} (WRC Class) - http://trial.trymicrosoftoffice.com/trialoaa/buymsoffice_assets/framework//microsoft/wrc32.ocx
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files (x86)\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Active File Monitor V8 (AdobeActiveFileMonitor8.0) - Adobe Systems Incorporated - c:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Autodesk Content Service - Autodesk, Inc. - C:\Program Files (x86)\Autodesk\Content Service\Connect.Service.ContentService.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: FLEXnet Licensing Service 64 - Flexera Software, Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\Packard Bell Games\Packard Bell Game Console\GameConsoleService.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files (x86)\Citrix\GoToAssist\570\g2aservice.exe
O23 - Service: GRegService (Greg_Service) - Acer Incorporated - C:\Program Files (x86)\Packard Bell\Registration\GregHSRW.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: mental ray 3.10 Satellite for Autodesk 3ds Max 2013 64-bit (mi-raysat_3dsmax2013_64) - Unknown owner - C:\Program Files\Autodesk\3ds Max Design 2013\NVIDIA\raysat_3dsmax2013_64server.exe
O23 - Service: Autodesk Moldflow Inventor Tool Suite Integration 2013 Job Manager (mitsijm2013) -   - C:\Program Files\Autodesk\Inventor 2013\Moldflow\bin\mitsijm.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: pcCMService64 - Alcatel-Lucent - C:\Program Files\Common Files\Motive\pcCMService.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Updater Service - Acer Group - C:\Program Files\Packard Bell\Packard Bell Updater\UpdaterService.exe
O23 - Service: USBS3S4Detection - Unknown owner - C:\OEM\USBDECTION\USBS3S4Detection.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
 
--
End of file - 11354 bytes


#10 gringo_pr

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Posted 09 August 2013 - 09:28 PM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [%FP%Friendly fts.exe] "C:\Program Files (x86)\VoyagerTest\fts.exe"
      O4 - HKLM\..\Run: [AdobeCS6ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
      O4 - HKCU\..\Run: [Akamai NetSession Interface] "C:\Users\Kenny\AppData\Local\Akamai\netsession_win.exe"
      O4 - Startup: Adobe Gamma.lnk = C:\Program Files (x86)\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
      O4 - Startup: OneNote 2010 Screen Clipper and Launcher.lnk = C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
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#11 Reznor2013

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Posted 10 August 2013 - 08:22 PM

Hi Gringo

 

The ESET scan picked up the following threats;

 

C:\Qoobox\Quarantine\C\Program Files (x86)\Google\Desktop\Install\{3ef1bc64-8eb8-a68b-1b0f-b197a4e00037}\9519~1\A535~1\E628~1\{3ef1bc64-8eb8-a68b-1b0f-b197a4e00037}\U\80000000.@.vir Win64/Sirefef.AW trojan
C:\Qoobox\Quarantine\C\Program Files (x86)\Google\Desktop\Install\{3ef1bc64-8eb8-a68b-1b0f-b197a4e00037}\9519~1\A535~1\E628~1\{3ef1bc64-8eb8-a68b-1b0f-b197a4e00037}\U\80000032.@.vir Win32/Sirefef.FV trojan
C:\Qoobox\Quarantine\C\Users\Kenny\icq.exe.vir a variant of Win32/Kryptik.BHID trojan
C:\Users\Kenny\Documents\Downloads\CuteWriter.exe a variant of Win32/Bundled.Toolbar.Ask application
C:\Users\Kenny\Documents\Downloads\Setup.exe a variant of Win32/Adware.iBryte.G application
 
 
Thanks again
 
Kenny


#12 gringo_pr

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Posted 10 August 2013 - 09:06 PM


Hello Reznor2013

There are some minor things in your online scan that should be removed.


delete files
  • Copy all text in the code box (below)...to Notepad.
    @echo off
    del /f /s /q "C:\Users\Kenny\Documents\Downloads\CuteWriter.exe"
    del /f /s /q " C:\Users\Kenny\Documents\Downloads\Setup.exe"
    del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: batfileicon.gif<--XPvista_bat_icon.png<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.
The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.




Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


:Why we need to remove some of our tools:
  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.
  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.



:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.
  • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

    CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

    Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.
  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)


    Note** If you decide to install MSE you will need to uninstall your present Antivirus
:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

As Java seems to get exploited on a daily basis I advise to disable java in your web browsers - How to disable java in your web browsers - Disable Java


The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internetHere is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo
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#13 Reznor2013

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Posted 11 August 2013 - 07:49 PM

Hello Gringo.

 

I've completed the final steps as instructed. Everything's running well, apart from that minor issue with the recurring windows updates, which i'll look into. I'll leave you alone now, please feel free to close the thread. :)

 

I'd like to thank you very much for all your time and help in cleaning up my computer. Your instructions were all clear & easy to follow, and your replies to posts were extremely quick. It's all much appreciated

 

Best wishes to you!

 

Kenny



#14 gringo_pr

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Posted 11 August 2013 - 08:55 PM

You are more than welcome and glad I was able to help


gringo
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#15 gringo_pr

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Posted 14 August 2013 - 09:31 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
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