I have inherited a Dell Latitude E5500 laptop. It was previously used in a business environment. The person who gave it to me did not know the password and there is no way I can get it. I tried "Log In to My PC Now", which I had successfully used before on a personal computer, but with this business laptop, I was not able to erase passwords like I was able to do with the personal computer.
I'm thinking my only option left is to buy and install a new operating system via boot-to-disk which I assume will wipe clean the old Windows XP-Pro. Yes? No?
Thanks for your attention.