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MBAM log shows 2x PUP.Optional.Installex entries, unsure of next steps


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#1 Cursive

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Posted 03 August 2013 - 11:22 PM

I ran a scan using Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.08.03.06

 

And it highlighted 2 entries for PUP.Optional.Installex. I selected to fix the problems and it then said I needed to restart my computer (running Windows 7 Service Pack 1 x64 NTFS) to resolve he problem.  When it finished restarting I saw the entries in the quarantine tab and selected to delete them, but want to check whether any more action is required to fully clean the system of this.

 

Thanks in advance for any help



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#2 noknojon

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Posted 04 August 2013 - 02:50 AM

 When it finished restarting I saw the entries in the quarantine tab and selected to delete them, but want to check whether any more action is required to fully clean the system of this.

Hello Cursive -

 

You have completed all required steps - :)

Quarantined items are only kept, in case you find they are actually OK, and wish to Reinstall them -

 

Thanks for Asking -



#3 Cursive

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Posted 04 August 2013 - 03:39 AM

Thanks, though I see the "who is helping me" thread states:

 

As this is an open area, available for any member to post in, please use caution when following the advice given. Instructions from the following member groups is to be considered trusted:
Admin | Site Admin | Global Moderator | Moderator | Malware Study Hall Admin | Malware Response Instructor | Malware Response Team | BC Advisor

 

Other trusted helpers include Malware Study Hall Junior and Malware Study Hall Senior with "Member of the Bleeping Computer A.I.I. early response team!" in their signature.

 

I appreciate you looking at this though I will also wait for someone from the above groups to comment.



#4 noknojon

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Posted 04 August 2013 - 04:07 AM

Hello -
This forum is called "Am I infected? What do I do?". I have given the correct answer to your question.

You can view my profile from Malwarebytes Forum HERE and read some of my 6,000 odd posts there if you prefer.

 

Thank You -



#5 noknojon

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Posted 04 August 2013 - 04:23 AM

Hello Cursive -

If you are still unsure, here is a direct link to the Malwarebytes Anti-Malware general forum area
http://forums.malwarebytes.org/index.php?showforum=41

This area is Program Specific to your particular problem, so it may help to ask there -

 

Thanking You -






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