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CD-Rom tray closes automatically after ejecting


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#1 David7626

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Posted 03 August 2013 - 10:33 AM

Hi everyone, first time post!

 

I currently have this strange problem with my CD-ROM tray - it automatically closes as soon as I eject a disk. I tried running AV applications and checked for driver updates, but both came either clean of any defects or everything was up to date.

 

Could it may be just a hardware problem?

 

Underneath are details of what CD-Rom drive that I'm running, in case any one needs to know:

 

Disk Drive: Hitachi HDS721010CLA632 SATA Disk Device
 
DVD/CD-ROM Drive: hp DVD A DH16ABLH SATA CdRom Device

 

If I need to give more information to solve this little problem, please feel free to tell me. Thanks.



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#2 Delta16

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Posted 03 August 2013 - 12:11 PM

Try going into safe mode or in BIOS and check if it still closes by it self.

 

If it doesn't it is something to do with the windows drivers.

 

If it does close there is something wrong in the drive it self.

 

EDIT: BTW Welcome to Bleeping Computer :)


Edited by Delta16, 03 August 2013 - 12:12 PM.


#3 dc3

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Posted 03 August 2013 - 02:50 PM

Have you looked in the Device Manager to see if there are any errors under DVD/CD-ROM?

 

Since these are native drivers try uninstalling the drivers for your optical drive in Device Manager.

 

Click on DVD/CD-ROM, double click on your optical drive, click on the Driver tab and uninstall the driver.  When you reboot the hardware wizard will recognize the new device and assign a new driver for it.


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#4 David7626

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Posted 04 August 2013 - 08:31 AM

I ran BIOS and checked the CD-ROM, it was working fine. So far things seem to be working normally again. I'll let you know if things change some time. Thanks.

 






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