I own a laptop made by Packard Bell(a French company). Model name is Easynote_TK11BZ-025FR
Yesterday i was surfing the web when all of the sudden my computer shut down with absoluteluy no warning.I thought it had something to do with overheating (it hadn't been the first time my computer shiut down unexpectedly so i didn't worry too much) so i didn't touch it for the rest of the day. This morning, when i tried to start it, it let me choose wether to use Startup repair or start Windows normally. I chose startup repair and let it run for a coule minutes. When it was done it asked me to restart and i did.
The monitor displayed the "Windos is starting" message but the logo would not pop up at all. After a few seconds startup repair started but this thime around it said it couldn't repair the problems.
These are the details:
Problem Event name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21199801
Problem Signature 05: AutoFailover
Problem Signature 06: 5
Problem Signature 07: CorruptFile
OS Version: 6.17601.2.1.0.256.1
Locale ID: 1003
I have tried using Andvanced System Recovery Options to acces CMD. I tried these following commands:
I rebooted but to no avail...I also tried chkdsk /r but it didn't work, i received a message in the command promt saying:
"The type of the file system is NTFS. Cannot lock current drive. Windows cannot run disk checking on this volume because it is write protected."
Can someone pleeeeeaaaaaassssseeee help me with this problem? The only backup i have is of a few photos and other minor stuff i had which i store in Dropbox....Can someone help me find a temprary solution to get my data back until i can fix the actual problem? Thank you for taking your time to read this.