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Sluggish Laptop Running Windows 8


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#1 kenstarrunner

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Posted 02 August 2013 - 12:40 AM

I have been running Windows 8 on my laptop (an Acer Aspire, see the attached system photo for specifics) for some time now, but lately I have been experiencing some serious performance issues. 

 

Start up/login is slow, typing in OneNote or a Word doc is a nightmare, I have to use Outlook for short periods, and everything else seems to be about 2 steps behind from where it once was. This has happened very suddenly. 

 

Task Manager shows that my processor speed is relatively low, but my memory is maxed out, typically from windows processes. The system tools say the fragmentation is running weekly, as with most of all the other utility fixer-ups. 

 

I mostly use my laptop for school work and email (and an occasional round of Half-life), but that's about it.

 

Any suggestions on how to get my computer back to where it was??

 

 

 

 

Attached File  System.JPG   24.03KB   11 downloads



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#2 dc3

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Posted 02 August 2013 - 10:20 AM

To clean out junk files download and run AdwCleaner.  You may be surprised at all it finds.

 

When AdwCleaner opens click on the Search button to start the scan.

 

adwcleaner_zpsb078b5ee.png

 

Once the scan is finished a log will be displayed with its findings.  Minimize this page and click on Delete.  

 

Please publish a Snapshot using  Speccy to provide us with information to help you.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
 Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
 Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 kenstarrunner

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Posted 03 August 2013 - 03:19 PM

Thanks for the help! 

 

I have run adwcleaner, but seem to be having the same issues. 

 

My published speccy is: http://speccy.piriform.com/results/mNPGcY2LHcmxURoozsZwpAr

 

The copy/paste report from MiniToolBox is not publishing, so I have attached it as a txt. file. 

 

Thanks again for taking time to sort this out!

 

 

 

Attached Files



#4 dc3

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Posted 03 August 2013 - 03:43 PM

 
Double click on the download and choose to run the program.
 
A screen similar to the one below will open, click any key to run the program.
 
securitycheck_zpscfb86945.png
 
When the scan is finished you will have a log similar to the one below, copy and then paste your log your next post.
 
securitylog_zps5e004078.png

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 kenstarrunner

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Posted 03 August 2013 - 04:23 PM

Here is what the scan reported: 

 

 Results of screen317's Security Check version 0.99.71  
   x64 (UAC is enabled)  
 Internet Explorer 10  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Windows Defender               
Symantec Endpoint Protection   
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 Java 7 Update 21  
 Java version out of Date! 
 Adobe Flash Player 11.8.800.94  
 Mozilla Firefox (22.0) 
 Google Chrome 28.0.1500.72  
 Google Chrome 28.0.1500.95  
````````Process Check: objlist.exe by Laurent````````  
 Norton ccSvcHst.exe 
 Symantec Norton Online Backup NOBuAgent.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  % 
````````````````````End of Log`````````````````````` 


#6 idomin00

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Posted 04 August 2013 - 09:16 AM

I upgraded from Windows 7 to Windows 8 and it was nasty slow.....the reason was the "Base Drivers" and the other drivers needed an update.....

 

I downloaded the update tool from the Intel website and now it's faster than Windows 7.....It takes less than 10 seconds to start up.....

 

Suggest to update the base drivers.....



#7 kenstarrunner

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Posted 04 August 2013 - 09:46 AM

Did you get the base drivers from Intel or another site? 



#8 dc3

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Posted 04 August 2013 - 09:57 AM

The Acer Aspire V3-571 drivers can be found at the Acer website.  You can find the drivers by using the Search by Product Model option.

 

You should alway download your drivers from the manufacturer's website.


Edited by dc3, 04 August 2013 - 10:13 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 idomin00

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Posted 04 August 2013 - 09:58 AM

Do you have an update manager from Acer?? 


Edited by idomin00, 04 August 2013 - 10:00 AM.


#10 idomin00

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Posted 04 August 2013 - 10:01 AM

Do you have an update manager from Acer?? 

Send me the serial number or model....let me see if I could get it for you ;-)



#11 dc3

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Posted 04 August 2013 - 10:18 AM

Send me the serial number or model....let me see if I could get it for you ;-)

 

If you look in this first post in this topic you will see the specs at the bottom of the post.  

 

If you read my last post you will see that I have already supplied a link to Acer's download site.


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#12 kenstarrunner

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Posted 04 August 2013 - 10:33 AM

Thanks for the help!

 

The download site lists all of the drivers on the computer, but does not tell me which ones are out of date.... Should I download and update them all? 



#13 kenstarrunner

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Posted 04 August 2013 - 10:51 AM

...and some of the drivers are telling me that I do not have the minimum system requirements, even after I searched under the laptop's serial number! 

 

Suggestions? 



#14 dc3

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Posted 04 August 2013 - 10:54 AM

Did you choose Windows 8 64-Bit [upgrade from Windows 7] under the Operating System options?


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#15 dc3

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Posted 04 August 2013 - 11:09 AM

Try running Microsoft's Upgrade Assistant compatibility scan to see what you need to change.

 

The following information is from Acer's Windows 8 Upgrade website.

 

 


  • Not all Windows 8 features may be available on all Windows 7 PCs. Your system may require additional software, firmware, and/or a BIOS upgrade to install and run Windows 8. See the following qualifying models for Acer support.

Edited by dc3, 04 August 2013 - 11:10 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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