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Posted 01 August 2013 - 08:54 PM
Posted 02 August 2013 - 03:04 AM
What external devices are attached to the system?
System manufacturer and model?
Posted 02 August 2013 - 06:43 PM
Can you boot into the Advanced Boot Options?
You can access this by tapping the F8 key immediately after pressing the power button.
Family and loved ones will always be a priority in my daily life. You never know when one will leave you.
Posted 02 August 2013 - 07:44 PM
If you can get into Advanced Boot options try selecting " Last Known Good Configuration ".
A black screen with just a cursor and nothing else suggests that explorer.exe is not loading.
That would lead to trying System Restore as an option.
Please provide information requested so that a better informed decision may be made to determine the root cause of the issue and the resolution.
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