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Ran combofix, now system doesn't boot into Windows or safe mode.


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2 replies to this topic

#1 twstein86

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Posted 01 August 2013 - 07:16 PM

Ran combofix a day ago to clean up some nasty viruses on the PC. Now it won't boot into Windows or Safe Mode at all. What's the first step in this? I don't think combofix actually created logs. Do I run that Farbar program and post back?

Please help!



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#2 twstein86

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Posted 03 August 2013 - 11:55 AM

Hello? I thought there were usually like 4-5 replies for this sort of common problem.


Edited by twstein86, 03 August 2013 - 11:55 AM.


#3 The Dark Knight

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Posted 06 August 2013 - 04:39 PM

Hello twstein86,

 

For x32 (x86) bit systems please download the Farbar Recovery Scan Tool 32-Bit and save it to a flash drive.
For x64 bit systems please download the Farbar Recovery Scan Tool 64-Bit and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.


To enter System Recovery Options by using the Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.


On the System Recovery Options menu you will get the following options:
Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt

  • Select Command Prompt.
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select Computer, find your flash drive letter and close the notepad.
  • In the command window type e:\frst.exe (for x64 bit version type e:\frst64)  and press Enter.
    Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to the disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) on the flash drive. Please copy and paste it in your reply.


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