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File record segment ### is unreadable - question

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#1 matius


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Posted 01 August 2013 - 03:25 PM

When I run chkdsk /f C: from Safe Mode w/ Command Prompt I get this message over & over on reboot.


Is the ONLY thing this can mean is a bad hard drive?  It's relatively new so I'm surprised - even though I know it can happen.


That being said, I'm trying to determine if this message can mean anything but the drive is on its last leg & what else can I do to test it.



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#2 jhayz


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Posted 02 August 2013 - 12:39 AM

The hard disk drive could be failing. Look on to the HD brand and travel to the support site to download the bootable disc then run the diagnostic test.


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