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"windows explorer has stopped working" black background no desktop!!!!


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#1 jan9183

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Posted 01 August 2013 - 09:54 AM

please help

 

let me know what info you need

 

thanks so much!

JAN



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#2 jan9183

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Posted 01 August 2013 - 10:01 AM

windows vista 32bit



#3 boopme

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Posted 01 August 2013 - 01:37 PM

Hello, probably a corrupt file.

Please run SFC (System File Checker)
Please run System File Checker sfc /scannow... For more information on this tool see How To Use Sfc.exe To Repair System Files

NOTE for Vista/WIN 7 users..The command needs to be run from an Elevated Command Prompt.Click Start, type cmd into the Start/Search box,
right-click cmd.exe in the list above and select 'Run as Administrator'


You will need your operating system CD handy.

Open Windows Task Manager....by pressing CTRL+SHIFT+ESC

Then click File.. then New Task(Run)

In the box that opens type sfc /scannow ......There is a space between c and /

Click OK
Let it run and insert the CD when asked.
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#4 jan9183

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Posted 01 August 2013 - 02:50 PM

thanks for replying!

i ran it as administrator and it gave me an error after it completed (it didnt ask for cd but i put the dell cd anyways)

"windows resource protection found corrupt files but was unable to fix some of them

details are included in the cbs.log ......"

 

Jan



#5 boopme

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Posted 01 August 2013 - 06:47 PM

Hi Jan start a new topic in Vista.. Need help fixing files found by SFC.

They have ways to get them.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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