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unable to login to windows after cancelling a copy

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#1 Kondo


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Posted 01 August 2013 - 09:47 AM

Edit: My computer is now okay. It seems that it just take very long time before it was able to load the desktop. I'm sorry I'm just panicking a while ago because this would be the 2nd laptop that malfunctioned because of me if in case something wrong happens in this computer. Please close this thread.


Please help. I cannot login to my computer. I was able to enter my password then it stops there at the Welcome screen. I simply cancelled the file I am copying from a CD.

What I actually did is this.

I places the CD in my driver then copy a file from it.
Since it is not copying (0% and it changing), I cancelled the process.
Then it cannot be cancelled so I ejected the CD from my computer but still the copy process is still there. I cannot shutdown nor restart my computer because I cannot click the options in the start menu. O what I did is I pressed the power button to turn it off.
Now I cannot get through the Welcome screen for 15 minutes already. Same happens with safe mode.

Pleas help me.

Edited by Kondo, 01 August 2013 - 10:13 AM.

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#2 dc3


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Posted 01 August 2013 - 11:57 AM

It would help to know the make and model of this computer.


Do you have the installation disc for the operating system?


If not, you can download a legal copy here.


You need to burn the ISO file to a DVD disc, you can download ImgBurn to do this.


In order to boot from this disc you may need to change the boot order in the BIOS so that the CD/DVD-ROM is the first device in the boot order and the hdd second.


Bleeping Computer has an excellent tutorial for using this disc to make a repair, you can find it here.

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