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Service Pack 1 won't install


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3 replies to this topic

#1 polyprop

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Posted 31 July 2013 - 03:40 PM

Hi,

 

I've just been given a HP laptop running Vista home premium.

 

I tried to update Windows and tried to install Service Pack 1.

 

The automatic update fails, and If I try to instal manually I get the following error report:

 

"An internal error occurred while trying to install the service pack.

 

Error code: 0x80070490 see

 

http://go.microsoft.com/fwlink/?LinkId=101139"

 

I tried to follow the link but SP1 is no longer supported.

 

Trawing around the web doesn't seem to offer any solutions.

 

 



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#2 sikntired

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Posted 31 July 2013 - 08:34 PM

This may be of help : http://www.microsoft.com/en-us/download/details.aspx?id=1540

 

 

Regards..............



#3 dc3

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Posted 01 August 2013 - 11:33 AM

Please download and run Microsoft's System Update Readiness Tool.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 noknojon

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Posted 02 August 2013 - 05:28 AM

Hello -

The prime question is always, Do you have Windows Updates Enabled ??

 

For more information, go to What's included in Windows Vista Service Pack 1 (SP1) online.

In order to install SP2, you must first have Windows Vista Service Pack 1 installed. For more information, see Learn how to install Windows Vista Service Pack 1 (SP1).

If your computer is set to automatically install updates, you'll be prompted by Windows Update to install SP1.
Follow the instructions on the screen. If you aren't prompted to install SP1, follow these steps:

To install SP1 using Windows Update
1. Make sure you are connected to the Internet. ! !
2. Click the Start button , click All Programs, and then click Windows Update.
3. In the left pane, click Check for updates.
4. Click View available updates.
In the list of updates, select Service Pack for Microsoft - Windows (KB936330), and then click Install.  If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

 

 

NEXT - Installing SP2 using Windows Update (recommended)

If your computer is set to automatically install updates, you'll be prompted by Windows Update to install SP2.
Follow the instructions on the screen. If you aren't prompted to install SP2, follow these steps:
To install SP2 using Windows Update
1. Make sure you are connected to the Internet.
2. Click the Start button , click All Programs, and then click Windows Update.
3. In the left pane, click Check for updates.
4. Click View available updates. In the list of updates, select Service Pack for Microsoft? Windows (KB948465), and then click Install.  If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

 

 

Thank You -






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